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Learn MoreWhen creating a previously deleted account <redacted>@mail.ru I get an error: Incoming mail server already exists. Sinserely, Kosta Lozovsky <redacted>@gmail… (read more)
When creating a previously deleted account <redacted>@mail.ru I get an error: Incoming mail server already exists. Sinserely, Kosta Lozovsky <redacted>@gmail.com +7 <redacted>
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Hi there! In one of my two e-mail accounts I manage with Thunderbird via IMAP, the archive options (where I would like to configure that the archived messages go into fol… (read more)
Hi there! In one of my two e-mail accounts I manage with Thunderbird via IMAP, the archive options (where I would like to configure that the archived messages go into folders organized by year) are greyed out. See attached screenshot. (In the other account, these options are accessible.) The account in question is a google-based work account; is this related to the inaccessibility of the archiving options? Can this restriction be overcome? Thanks in advance. Tsepati
Urdu should be available as a downloadable language for translation. Kindly make it available PLEASE 😘
When I download Firefox initially I am able to set the home page the way I want with the shortcuts I use. After a few weeks the shortcuts disappear and the only way to ge… (read more)
When I download Firefox initially I am able to set the home page the way I want with the shortcuts I use. After a few weeks the shortcuts disappear and the only way to get them back is to delete Firefox and reinstall. I am also not able to save bookmarks anymore. This has the same resolution methods.
This has happened 3 times already.
In my main email account, I have many folders each with munerous sub folders. In TB for PC, these sub folders can be collapsed into their main folder but in Android, it … (read more)
In my main email account, I have many folders each with munerous sub folders. In TB for PC, these sub folders can be collapsed into their main folder but in Android, it shows all the folders and sub folders all the time and I can find no way to collapse these sub floders into their main folder. I am a great fan of TB for PC and have used it since the start but android is not so user friendly so may have to go back to G-Mail or Outlook, both of which have the ability to collapse sub follders into the main folder. Can someone help me please.
ACCIDENTALY TURNED ON PRIVATE BROWSING, CANNOT TURN IT OFF.
I used once entering about about:config to enable DOT setting in my android phone but have not yet completed network.trr.uri.Later on, tried to do it but cannot access us… (read more)
I used once entering about about:config to enable DOT setting in my android phone but have not yet completed network.trr.uri.Later on, tried to do it but cannot access using about:config any more. Please advise, as your recent online instruction allow windows laptop to set automatically using security and privacy to go to Https setting to enable it. Not so, for android devices, even using chrome://geckoview/content/config.xhtmi, it does not go directly to enable Https setting. Any recent updates to do it. I understand that the restrictions are good to prevent most users and not developers to adjust the defaults. But why not making simpler only for most users to tweak or enable DOT setting, just like brave. Thank you for your understanding and attention. Regards Francis
Latest update changed it so that URLs are not shown in the address bar unless a button is clicked. How to restore URLs being shown by default? Please note: below questio… (read more)
Latest update changed it so that URLs are not shown in the address bar unless a button is clicked. How to restore URLs being shown by default?
Please note: below question is similar but not the same. https://support.mozilla.org/en-US/questions/1493782
On July 2nd, I began receiving error messages in emails that connect with Healthcare apps that I need to check settings in my browser for Javascript & turn it back o… (read more)
On July 2nd, I began receiving error messages in emails that connect with Healthcare apps that I need to check settings in my browser for Javascript & turn it back on.
I read in solutions that it's automatic, but there must be a way to activate it again. I even restarted my phone hoping that would solve it.
How do I transfer passwords from Google to firefox?
I was wondering how to restrict certain words from being browsed on the account, is that possible? I heard FoxFilter does something similar but I can’t seem to find it. … (read more)
I was wondering how to restrict certain words from being browsed on the account, is that possible? I heard FoxFilter does something similar but I can’t seem to find it.
In Windows 10 my Firefox Icon lists above the tasks all recent downloads which I do not want for security reasons. I have been deleting one at a time when shutting down.… (read more)
In Windows 10 my Firefox Icon lists above the tasks all recent downloads which I do not want for security reasons. I have been deleting one at a time when shutting down. I don't want them there at all. Please help. Thanks
Was the built-in qr scanner removed? I am on Firefox 140.2 (57462).
How do I move the message preview pane to the right side of the screen instead of the bottom.
I just received the csv file containing my Pocket saves. How do I import these into my Firefox Bookmarks?
Email links automatically go to"edge" How can I change this?
Hi, whem I am browsing my mails in the mail client in Thunderbird, I would like to see the bin next to the star-marking - so I don't need to press the three dot to see th… (read more)
Hi, whem I am browsing my mails in the mail client in Thunderbird, I would like to see the bin next to the star-marking - so I don't need to press the three dot to see the bin. Is that possible? Kind regarde Jan - New Thunderbird email client user
Is there a way to hide the popup asking for support either permanently or for a longer period? I fully get the need to ask for support, but this one pops up many times a… (read more)
Is there a way to hide the popup asking for support either permanently or for a longer period?
I fully get the need to ask for support, but this one pops up many times a day, which is just too much.
I have lost my "new mail" menu lines so I am not able to edit or send my new mail. How do I get the menu lines back?