All Products Support Forum

British Airways enable cookies page, essential cookies greyed out so can't log in. The other three cookie choices are live and ticked. This problem has been here for weeks - can anyone suggest what is wrong?

When I try to import a second s/mime certificate in thunderbird it failes with the following message: "The PKCS #12 operation failed for unknown reasons." The first import works fine, but the second one doesn't. Both are created with the same script, which is using the same ca. It creates the key and the csr, signs it with the CA and put it in the p12 file. So the both differ only in the used email and the cert/key. I've tried it with the cert containing the full chain and without. No success. It's not possible for me to import it. Is there any point in thurderbird which breaks the import? A good reason I don't see?? :)

Back in April three Security Exception windows started popping up in TB 102.11.2 (not sending mail or retrieving mail) and if I view it, the certificate shows an expired date. The port being accessed is 2080.

  host2016.hostmonster.com:2080

I don't seem to be missing any mail and they just popup on their own at times (something in the background?). I use IMAP settings and Eset as my AV. It doesn't happen to my wife's TB install and she uses the same email server and AV. It happens on all four computers where I have my account being accessed by TB.

I have scanned the PC with ESET NOD32 and Malwarebytes and neither reports viruses. I don't want to override the warning so I have to close the three windows over and over and over and I am going mad....

I turned off the eset feature that says to ask if a SSL exception is reported. I set it to block, not ask, and rebooted. The popups continue and the email provider support says their certificates are up to date.

Anyone know why port 2080? Could it be related to something other than inbound and outbound email that TB is trying to access?

I wish to change the autofill of the email address when I log in to my yahoo email account . I think I need to get onto the ' Menu Panel ' but I don't know how to do this . Thanks

Hi,

I'm trying to configure equipment on my local network. Some of the equipment does NOT support https. Firefox continuously changes the address http://192.168.xxx.xxx to https://192.168.xxx.xxx, and the connection fails!

I have tried the various options in HTTP Only Mode, including entering Exceptions. I have also temporarily changed network.trr.mode from 5 to 1 (and 0), but nothing is working!

What can I do?

Thanking you Pedro

In trying to add my gmail account on a new computer, on the new account screen, after I enter my email information and clicking 'Done', the pop-up window where I'm supposed to log in to my google account is blank (image attached). When I fill in the gmail account info, the IMAP configuration pops up and looks correct (image attached).

In Privacy/Web Content settings, I've enabled 'Accept cookies from sites', to always accept 3rd party cookies (shouldn't affect this, but I'm trying what I can), to keep the cookies until they expire, 'do not track' is unchecked and 'remember sites and links' is checked. In the config editor java script is enabled. I cleared the cache as well.

I've done this successfully with this account on several other computers using Thunderbird, no problem. I tried two other gmail accounts with the same result. I left the pop-up window open for about 30 minutes in case there was some bizarre latency thing going on and no change there either. I've tried filling in the password field on the new account screen and leaving it blank. I've tried with 'remember password' checked and not.

Running Thunderbird 102.11.0 64-bit version on Windows 10 22H2 build 19045.2965.

Help?

I want to connect one of my Gmail account using OAuth2 and I face a blank page after accessing the Google connection page and entering my email address. It only happens on this account.

I have no issues to connect other Gmail accounts, and I tested 4 of them. Is there a way to know where does the issue come from and/or how to solve this? I already applied everything advised in https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20, to no avail.

We downloaded the GPO Templates for AD and looking to customize Firefox.

We would like to disable Forms and Autofill: Autofill addresses Autofill credit cards

Also would like to lock down so they can't reenable if possible.

We would like to do this all through GPOs if possible. I found these in the about:config: extensions.formautofill.addresses.enabled extensions.formautofill.creditCards.enabled

But again want to do through the GPO. Is this possible?

Side note while working on GPOs, I set Exceptions for the popup blocker and they are not showing up in the browser. I also filled out to remove Search Engines but they all still appear in the browsers. These two GPO settings don't appear to be working.

Hello all,

I'm trying to make embedded images that are sent as attachments display by default. I tried adding "moz-nullpricipal:*" as an exception but doesn't work. How else can I do?

H

All 3 Deceptive Content and Dangerous Software Protection check boxes are light blue and can not be changed in my Firefox browser settings. I want to be able to uncheck these settings. How do I do that?

It appears that Deceptive Content and Dangerous Software Protection is connecting with google based on what I have researched and this https://www.makeuseof.com/ways-fortify-firefox-browser/ and I view this as a privacy problem.

So, recently my keys expired, and I extended the expiry data via Kleopatra, a nice interface that comes with the GPG4Win suite - and I exported those keys out to the keys.openpgp.org keyservers. When I search for those keys at openpgp.org, they have the proper, updated expiry dates - and they show as that in Kleopatra - but when I see those keys (and all the exact same imported third-party public keys I've pulled into Kleopatra), they have the old expiry dates, and I cannot sign or encrypt emails. It's quite annoying.

What gives?

Also, what keyserver does Thunderbird use?!?

I sent an E-mail from my account using Thunderbird 102, signed and with added public key but not encrypted. I inspected this mail in the mail server account of the recipient. It contains two attachments: 1) An openPGP asc file which contains the key ID in the name. When opened it shows my ASCII armoured public key. 2) A .sig file: "OpenPGP_signature.sig" When I inspect the same mail in the Thunderbird program of the recipient, it possesses only the first attachment. The sig file is missing. When I try to decrypt or verify the .sig file using Kleopatra or using GpgEX from the Windows Explorer menu, I get error messages like „Signaturfile invalid“ or „input/output error“.

How can I check the validity of the sig file or better, how can I open it to see the complete clear text and decrypt the encrypted part ?

I would be grateful for infos or links to answer my questions ! Sincerely WW

Dear support, I'd like to ask you about auto-update option enabled in Mozilla Firefox. In our company we have Mozilla Firefox ESR onboarded and in use. One of our security report showed that Firefox version we use across company is vulnerable - because not all machines have the latest version installed. So I was a bit surprised because I know that auto-update is enabled for this application. I've checked it on my machine and I've got the latest version once I open Firefox and check via "About" button, right after that I've got the latest update installed. Together with my colleague we checked it on her machine whether it's really needed to check the version manually and then update is installed or is installed in the background and seems that my colleague got an update without manually checking the version, she just left the app open and after some time we checked the version and it was already updated.

My question is - is it enough to have Firefox open and it installed the latest version in the background without any action needed from user? Or user has to manually check the version and afterwards the update will be installed?

Another question I have, is the application vulnerable even if the app is not open?

Thank you in advance & BR

Not noticed before but when I right-click on the Firefox icon in the task bar, it pops up a list of recent browsing addresses, especially the ones that have started off as a i-click, browser tracking or whatever. I didn't think that they should be there as I have selected "always use Private Browsing" and my history is not being saved, or so I thought. These are active links. Clearing history, inc data and cookies doesn't remove these links. Nor does CCleaner or Bitdefender remove these. I want all history and cookies deleted when I exit the Browser. Apart from removing them individually by right-click, what do I do. It seems that Edge does the same on my partners laptop

Hi!

So I'm currently using Google Authentication for my Firefox 2fa codes. However, that app is stuck offline and there is no way to get it to connect back online. I'm thinking of using another app to generate the Firefox codes. However, if I do so, by scanning the Firefox generated QR code to set up the code in the app, will this result in;

1. Having to generate a new backup code for Firefox (recovery key) 2. Voiding the generated keys on the other app I am using.

Thank you!