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Hi everyone, I’m managing an online bill information website, and some users reported an issue when they try to download or print a PDF bill using Firefox. Sometimes the print preview doesn’t load, or the layout breaks, while it works normally on other browsers.

Is there any recommended Firefox setting, extension, or workaround to prevent this issue? Also, is there a specific print CSS or PDF format Firefox prefers to handle better?

If testing is required, this is an example page where users reported the problem: https://fescoebillcheck.pk/

Thanks in advance for any guidance.

Recently we switched my wife (first cc) from running on a PC under Windows 10 to Windows 11 using Firefox as the default browser with her main application being email. It seems that she can't print anything from Firefox, there is a screen that pops up saying "Preparing preview", the only way to get past that is to use the Esc key. It doesn't seem like Edge has that problem. I don't know how to find out what is going on, any advice would be welcome. I don't see how to get the version number, auto download and install Firefrox updates is enabled, I don't think any add-ons are installed. I'm not able to print from any website.

Hi, I recently switched to Firefox and I have run into a problem. While printing a pdf on the "more setting" menu the percentage scale doesn't actually work. First of all the preview doesn't change when trying different scales, I thought that it might have been a preview problem and I've tried to print anyway finding out that also the printed result wasn't correct. I often use this feature and I will be grateful if you are able to help me. Thanks

I am unable to print after upgrade to ver 144.0 The print preview just spins. I can print these web pages using Edge. This same thing happens with new version of Thunderbird. Can't print email either. John Stark

I've seen the other support requests on this from the past. Setting " print.tab_modal.enabled = false " doesn't seem to work now (Firefox for Mac 141.0.3).

Is there any (2025) way to default to "print with system dialog" rather than having to choose the link off of FF's dialog every time? It makes printing to PDF (which is 95% of my "printing" from FF) needlessly tedious.

Something has changed recently and I now cannot print any emails or anything from internet. My printer is working, has been verified.... probably a setting, but I am unable to find the problem

Running Linux-Mint on my laptop. Trying to run an epson ET-2400 ink jet Printer. Need Driver for printer. I have seen some information about software that needs to be added to "talk" to the printer but I cannot find it now. Please someone help.

When paying credit card accounts owned by Synchrony Bank (eg J C Penney, Care Credit), after making payment, displayed receipt is too long for one page, and critical data spills over into what would be the second page. There is no site-provided Print control, and when I try to use the Print control on the toolbar, the print dialog opens up, displaying the correct number of pages (usually two, sometimes three), but displaying the image of the first page on each page. When I select pages 1 and 2 for printing, page 1 prints on all pages of the paper.

Synchrony Bank has been informed of this multiple times over the past year, and they refuse to look at the problem, saying it's "my browser." So is there any way to prove it's their problem, or can you put pressure on them to fix the problem? I am reduced to waiting for the email receipt to appear and print THAT (of course, I hold the web site open until it does), and for my last payment the email never appeared!

It wouldn't be so bad if they put the critical numbers at the top of the page, but they always have some art work and other constant content that takes up more than half the page (it also wastes ink, but that is a minor concern), as if they want to force users to print on legal paper.

I will submit the debugging information the next time I make a payment to one of these cards (the problem does not appear when printing any other web page, ONLY the payment receipt).

HI,

I updated recently the Firefox installation on my Mac to 139.0.1. I noticed that I can no longer print from certain websites using Firefox. One example is from Alaskair, where I tried to print a ticket and it was just sitting there trying. I had no problem printing the same with Safari.

Is this a known problem? Any suggestion (other than just give up on Firefox and use Safari) for what to do about this?

Every time I update Firefox, new bugs cause annoying problems. That's why I usually not updating for a long time.

Thanks.

I have these printers.

"HP LaserJet M109-M112" (the Windows default) "HP LaserJet 1020"

Regardless of the value of print.sav_print_settings, the first print dialog after starting Firefox shows "HP LaserJet 1020".

If I manually put "HP LaserJet M109-M112" (no quotes) in print_printer, it reverts to "HP LaserJet 1020" the next time Firefox starts.

How do I make "HP LaserJet M109-M112" Firefox's default? Thanks.

How can I customize the headers and footers of a print job? Specifically, I want to change where the header and footer info appear on the page, i.e., left corner, center, right corner. I'm using Firefox Browser version 141.03. Under Print > Options, the only option is to show or not show the headers and footers. There is no option to EDIT them. Thank you.

I can no longer press the print button after a bank transaction wanting a print saved copy the Bank tells me I MUST upgrade my Mozzilla / Firefox programs... I do that every time YOU tell me and I press the button .. SO what else do I have to do>> As you may guess .. need some baby step help Please! Regards Jeanette