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Can’t Move Tabs Since Update

After updating to version 129.2 on my iPhone, I can no longer rearrange my tabs. I can tap and hold on a tab and move it but then it snaps back to the old position. This … (read more)

After updating to version 129.2 on my iPhone, I can no longer rearrange my tabs. I can tap and hold on a tab and move it but then it snaps back to the old position. This is making the browser unusable for me. I have tried closing and reopening the app and restarting my iPhone but neither worked.

Asked by Cat M 2 weeks ago

Last reply by vargo.b 2 days ago

  • Solved

YouTube video buttons not working

Galaxy A14 5G When playing YouTube videos in full screen using Firefox: the gear button and the "restore screen size/exit full screen" button are nonfunctional (nothing… (read more)

Galaxy A14 5G

When playing YouTube videos in full screen using

Firefox: the gear button and the "restore screen size/exit full screen" button are nonfunctional (nothing happens when I tap on them).

Google Chrome browser: the gear icon button is nonfunctional.

DuckDuckGo browser: the gear icon button is non functional.

Opera browser: the gear icon button is non functional.

This problem started about a week and a half ago.

Asked by Franco 1 month ago

Answered by Franco 1 month ago

Autorefesh Pages

I now have the problem that I am on a large payment page and switch back and forth between FF and another app (to copy payment-relevant data). Unfortunately, FF does a pa… (read more)

I now have the problem that I am on a large payment page and switch back and forth between FF and another app (to copy payment-relevant data). Unfortunately, FF does a page refresh every time it is brought back to the foreground from the background. And all the data already entered is lost! This is a fairly well-known problem with FF on Android! Chromium manages this better and leaves the memory management to Android. Why can't FF do that? Why can't I switch off this feature? I can't edit any relevant websites with the FF. I have to use Chrome for that! Hooray!

Asked by me267 2 weeks ago

Last reply by NoahSUMO 4 days ago

DuckDuckGo settings do not save

I am using Firefox 124.2 (40108) on my iPhone with iOS 16.7.7 (20H330) and using DuckDuckGo as the default search engine. Loading settings with their Cloud Save service d… (read more)

I am using Firefox 124.2 (40108) on my iPhone with iOS 16.7.7 (20H330) and using DuckDuckGo as the default search engine. Loading settings with their Cloud Save service does not work as expected: the settings reset each time you restart the app.

How to get DuckDuckGo settings to persist across sessions in the app?

Asked by Kamil 5 months ago

Last reply by Kamil 6 days ago

2nd page of homescreen shortcuts is squished

I have a Galaxy Z Fold 6. I added 16 shortcuts to the home page and tried to add a 17th. It gave me an error and now when I swipe to the 2nd page of shortcuts, each row i… (read more)

I have a Galaxy Z Fold 6. I added 16 shortcuts to the home page and tried to add a 17th. It gave me an error and now when I swipe to the 2nd page of shortcuts, each row is squished and left aligned (see pic). If I delete the last (16th) shortcuts, it goes back to normal. I would like to assign all 16 and not have the 2nd page be squished. Thank you!

Asked by Danner 1 week ago

Amazon review password prompt

Firefox for iPhone. I’m having an issue where Amazon’s text input fields cause a password prompt to appear instead of predictive text, Also the page scrolls to the bottom… (read more)

Firefox for iPhone. I’m having an issue where Amazon’s text input fields cause a password prompt to appear instead of predictive text, Also the page scrolls to the bottom so you can’t see the text field as you type.

Happens in last several versions of Firefox mobile. Happens in safe mode primarily. All stock settings, accept web filters set to strict. Rebooting, nor reinstalling the app, doesn’t fix problem.

Asked by 4g7bhhjqdh 1 week ago

Firefox for Android not using the Samsung system default keyboard

Hi. I recently opened Firefox for Android on my Samsung A53 phone to find the keyboard layout had changed. Please see image attached. I do not wish to use this layout. I … (read more)

Hi. I recently opened Firefox for Android on my Samsung A53 phone to find the keyboard layout had changed. Please see image attached. I do not wish to use this layout. I have tried uninstalling and reinstalling but this had no effect. I have also cleared the cache and deleted all data. None of these things have solved the issue. I would be very grateful if you could advise me how to use the Samsung system default keyboard with Firefox. Many thanks.

Asked by Matthew Thurgood 1 week ago

All of a sudden Netflix stopped showing video, but sound works fine

Firefox was my Netflix browser, but now it's Chrome. I saw a documentary at night, and it was not working correctly in the morning. The videos are no longer videos—they'r… (read more)

Firefox was my Netflix browser, but now it's Chrome. I saw a documentary at night, and it was not working correctly in the morning. The videos are no longer videos—they're just still pictures with sound. The rest of the features work fine, but I'm mystified by this issue. Does anybody else have this issue? How can I fix it?

Asked by xpaola.rojas 1 week ago

Firefox on Poco f3 keeps refreshing

Hey there. I placed a one star on Google Play for Firefox and you asked me to place a ticket so będę I am. I am a long time fan of Firefox so I would like to work with yo… (read more)

Hey there. I placed a one star on Google Play for Firefox and you asked me to place a ticket so będę I am. I am a long time fan of Firefox so I would like to work with you in that topic.

Basically what is the issue is that Firefox refreshes pages everytime you close the browser. That means any payments ie for food delivery can't be made because when a page gonna get refresh it refreshes payment site. It also happens on ie YouTube and then the movie goes back to the previous cached moment/start of the video. A filled survey like this would be cleared and I would have to start from the scratch.Workaround is to use split app modes but it's painful

Im using Poco f3 with newest available Android and non rooted hyper os I tried already to turn off battery optimization but then again opera mobile(god damn!) does not have such issue even when battery optimalization is turned on.tried to use autostart option as well same issue.

Asked by Norbert Sobczak 1 week ago

Web Page Error

Hello every time I get on a website it initially loads but when I try to do something else on it, it keeps saying... ERROR: SSL_ERROR_RX_RECORD_TOO_LONG And I was won… (read more)

Hello every time I get on a website it initially loads but when I try to do something else on it, it keeps saying...

 ERROR: SSL_ERROR_RX_RECORD_TOO_LONG

And I was wondering if you could help me fix it please. Thank you!

Asked by Kenzie Jackson 1 week ago

  • Solved

Loading content issue with Facebook - 'recent post' feed

Hey 👋🏼 I have an issue with the Facebook 'recent post' feed: Only two posts were displayed in the 'recent post' feed and then a spinning loading symbol is at the bottom… (read more)

Hey 👋🏼

I have an issue with the Facebook 'recent post' feed: Only two posts were displayed in the 'recent post' feed and then a spinning loading symbol is at the bottom - then nothing else is loading on my OnePlus 12 and Google Pixel 6, Firefox version 126.0.

In Microsoft Edge it is working, all posts are loaded correctly, so it seems to be a browser issue.

Does anyone have the same problem? Is there a solution?

It's the same problem as here: https://support.mozilla.org/en-US/questions/1420806


Thanks 🙏🏼 Dresa91

Asked by Dresa91 3 months ago

Answered by Dresa91 1 week ago

Tabs from links outside the app opening on the top of tab list

Hello, My phone seems to be having a problem where links I click on in my phone, whether from texts or emails or even typing into the search bar widget for firefox for … (read more)

Hello,

My phone seems to be having a problem where links I click on in my phone, whether from texts or emails or even typing into the search bar widget for firefox for my phone, is opening the tabs into the very top of my tab list. I have my settings set to the tabs being in a list, and new tabs open at the bottom, with older tabs farther up. But now new tabs from links are opening at the top of the list, and I have to copy the link and paste it into a new tab I set up manually and go all the way to the top of my tab list to close out the old tabs.

I also noticed when dealing with this problem that several old tabs I had open are no longer there. They seem to have just dissapeared. I have the setting to set tabs into an inactive section turned off, and I verified this is the case. I don't know where the old tabs went.

I am also having a problem where my bookmarks don't seem to be showing up. When I search for something in the URL bar, it searches my bookmarks, and when I edit a bookmark I have just added, I see all the folders. But when I just go to look through my bookmarks manually, I can't see them anywhere, and none of the folders I have made.

Are all of these things related?

My phone is an Android Motorola Edge 2022. It is fully updated, and the apps are fully updated regularly.

I also cleared the cache recently on all of my apps using ccleaner. This has not solved the problems.

Please help!

Thanks.

Asked by allfourseasons 1 week ago

tried deleting intro image & new images were added, can't get back to home page

The more I tried to fix/delete the initial intro image issue it create even more problems - can't launch my original home page mow or have access to basic apps ?? … (read more)

The more I tried to fix/delete the initial intro image issue it create even more problems - can't launch my original home page mow or have access to basic apps ??

Asked by George Martin 1 week ago

I can’t upload photos/videos anymore.

Forgive me if I selected the wrong question category, I don’t know which one describes my problem best. As my subject suggests, I am unable to upload photos to sites any… (read more)

Forgive me if I selected the wrong question category, I don’t know which one describes my problem best.

As my subject suggests, I am unable to upload photos to sites anymore and have to switch to a different browser if I need to do so.

This seems to happen with all sites. On TikTok.com I can upload cover photos, and occasionally videos (but most of the time not), if that’s of any importance.

This is really annoying since Firefox is my main browser and I absolutely adore it, so suddenly not being able to upload photos makes it so that I have to switch to a different browser that has various other problems.

Asked by Summer Loves You Forever 1 week ago

when trying to send funds - after updating mozilla - I get message "... device not recognized". WHY

LIKE I STATED ABOVE: trying to send funds - after updating mozilla - I get message "... device not recognized". WHY before the last update I've done this function MANY ti… (read more)

LIKE I STATED ABOVE: trying to send funds - after updating mozilla - I get message "... device not recognized". WHY before the last update I've done this function MANY times!!!!! what's going on with cookies, preferences etc???????????

Asked by 2ygr5z2cmt 1 week ago

App keeps freezing

Firefox 129.0 Samsung tablet. Reading the Guardian via browser and the page freezes at least twice in one session. Have cleared cache. What works is closing and reope… (read more)

Firefox 129.0 Samsung tablet.

Reading the Guardian via browser and the page freezes at least twice in one session. Have cleared cache.

What works is closing and reopening.

Thank you.

Asked by CiaoBella13 1 week ago

Last reply by Paul 1 week ago

  • Solved

Issue with IOS Passwords

Hi on my ipad 10 ios 16.1.1 with firefox 129.2 (44469) I am "paired" or logged in as my username BUT i simply cannot autofill passwords - even though the box "use saved … (read more)

Hi on my ipad 10 ios 16.1.1 with firefox 129.2 (44469) I am "paired" or logged in as my username BUT i simply cannot autofill passwords - even though the box "use saved password" appears on sites ive registed....

I then tried logging out and in again and repairing the device and - same deal.

Also, when i goto "settings > passwords" it says:

"to save and automatically fill passwords, enable face id, touch id or a device passcode.....learn more" That support article does not seem to solve anything for me.

I am using firefox on my desktop and my iphone and both of those work.

Asked by Lightwave-007 1 week ago

Answered by Lightwave-007 1 week ago