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PlayStation log-on breaks Firefox

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown o… (read more)

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown on Task Manager. The menu bar's right-click doesn't draw properly. FF can't be closed and needs to be terminated. The only extension I have is uBlock Origin disabled for this site.

This website works on Edge.

Attached is the broken menu from right-clicking the menu bar.

Asked by dg.coombes 2 weeks ago

Last reply by jonzn4SUSE 9 hours ago

When I click (compose) 'New Message' the new message window auto minimizes to the Task Bar

I have a new installation of Thunderbird Supernova and when I click (compose) 'New Message' the new message window auto minimizes to the Windows 11 Task Bar and can't be … (read more)

I have a new installation of Thunderbird Supernova and when I click (compose) 'New Message' the new message window auto minimizes to the Windows 11 Task Bar and can't be maximized i.e. I can't compose a new message.

I can read and respond to incoming emails as normal.

I'm an experienced Thunderbird user - over many years and devices.

Asked by Chris. C. 10 hours ago

  • Solved

Thunderbird 115, message filtering (error)

Hi, after update to v115, my filters won't work as before also I get message (error) that there is no space on disk (when messages are filtered) - but its more than 100G… (read more)

Hi,

after update to v115, my filters won't work as before also I get message (error) that there is no space on disk (when messages are filtered) - but its more than 100GB available

and after repair inbox folder messages shows up again (if filter have move to another folder option)

please help? or Thunderbird bug

best, A

Asked by Antonio Magdic 2 months ago

Answered by Antonio Magdic 10 hours ago

  • Archived

Widevine plugin will not install, toggling DRM and other troubleshooting steps not working

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually inst… (read more)

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually install them. I finally figured out it's the widevine plugin sitting there with a yellow bar saying it's going to install soon but never does.

I went through nearly an hour of troubleshooting, and nothing has worked. I tried toggling the DRM option on and off, restarting the browser and PC, reinstalling Firefox, restarting my modem, disabling and enabling the plugin itself, going to all the streaming sites I use, attempting to manually install the plugin, etc.

As far as I know, I'm not using an antivirus, I don't have my VPN on, any other extensions or plugins, pihole, or anything else I saw in other support queries. I'm just going crazy trying to fix this since it seems nothing works.

Asked by gnosisu 10 months ago

Last reply by cor-el 10 months ago

  • Archived

History doesn't record all sites visited anymore.

I've noticed over time that the History, or Library or whatever Mozilla wants to call the History, does not record all pages that are visited - and now it's getting worse… (read more)

I've noticed over time that the History, or Library or whatever Mozilla wants to call the History, does not record all pages that are visited - and now it's getting worse and mixing pages up.

It's just been an annoyance until recently, but it has now caused me and my partner real issues, especially with his work.

Today it happened again but I have the time to actually come and tell someone about it in hopes that it actually gets fixed...

Here is what happened today, as happens all too frequently when I go to use the HISTORY function in Firefox accross multiple devices and installs over the past year or so;

I wanted to find a video I watched on youtube on the morning of the 7th November to show my friend, I know the title of it so I started typing it into the address bar to bring it up in the HISTORY but nothing appeared - here we go again I thought.

I might have thought maybe I misremembered the title if this had not happened multiple times already but I went through the motions anyway.

I know exactly when I watched it, so I opened the HISTORY and - because there is no ability to search for an actual date range for some daft reason - I started scrolling.

I got to the 7th, and there were videos I watched before, and videos I watched after, but not the video I was looking for - but there is a video I watched another day there in it's place.

So I opened youtube, went to my history there, scrolled back to the same videos, and sure enough, the video I am looking for is there and the video that is present in my HISTORY is not.

In the screen clippings attached, You can see that in my Firefox HISTORY and Youtube watch history match except for one thing, the 4 minute long "Contouring 101" video that I was originally looking for is present in my youtube watch history, but not on my Firefox HISTORY.

In it's place is a video titled "Life Changing, Tom Shares the Fight for his Life." - which is a 30 minute video I watched on the 31st of October - according to my youtube history and my memory - but not my Firefox HISTORY.

You can see the gap in my Firefox HISTORY where the "Contouring 101" video should be is just 5 minutes, makes sense it took me 5 mins to watch a 4:17 min video and then choose what to click on next, right?

I used to love the history function on browsers, years and years ago it was so good. Now it seems to just be an unmaintained afterthough with minimal functionality and no thought to accuracy.

is there any way we can go back to a accurate, concise and functional HISTORY? Or do I have to find another browser or third party solution?

Thanks for your time.

Asked by stygian.shift 1 year ago

Last reply by stygian.shift 1 year ago

  • Solved

Can't open Firefox - error re "platform version '120.0.1'

Hello, Clicking to open Firefox gives me the following error message: Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= … (read more)

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

Asked by Julie 20 hours ago

Answered by Terry 14 hours ago

When I try to send an email i get this error message -

When I try to send an email i get this error message, sending of message failed. cannot communicate securely with peer no common encryption algorithm. The configurati… (read more)

When I try to send an email i get this error message,

sending of message failed. cannot communicate securely with peer no common encryption algorithm. The configuration related to mail.look.ca must be corrected.

I have no idea how to correct this and have already installed the latest version of Thunderbird.

Thanks

Asked by halder 6 days ago

Last reply by peterk2 14 hours ago

Thunderbird hangs after 1-2 minutes on Mac

I'm running Thunderbird 115.2.3 on Mac OS X Ventura 13.5.2. Since a few days ago, the Thunderbird interface will hang completely a few minutes after it launches. I can us… (read more)

I'm running Thunderbird 115.2.3 on Mac OS X Ventura 13.5.2. Since a few days ago, the Thunderbird interface will hang completely a few minutes after it launches. I can usually get in and read an email or two before this happens. No crash dialog appears, and I have to force quit the application.

A few things I've tried, unsuccessfully:

  • Launching in safe mode has the same issue
  • Deleting the global messages DB seems to make this issue go away for a while, but then it comes back again at a certain point (like after a day or so of use)

I was able to save a Mac OS X crash report, which is here https://gist.github.com/timstallmann/1bc7150c43054642e5e936782e247527 in case it provides any insight.

I hope there's a solution to this! I have been a loyal thunderbird user for decades and have never had a problem like this.

Asked by tim.s 2 months ago

Last reply by Wayne Mery 13 hours ago

email receive & send problems on multiple accounts after automatic update

Hi. Recently Thunderbird automatically updated(current version is 115.5.1 32bit) on my win 10 Pro 64bit (v22H2) desktop, and now most of my accounts have a problem. My GM… (read more)

Hi. Recently Thunderbird automatically updated(current version is 115.5.1 32bit) on my win 10 Pro 64bit (v22H2) desktop, and now most of my accounts have a problem. My GMAIL account is the only one that I can both receive and send mail from.

Both Outlook accounts can receive mail, but only one account can send. Both accounts have exactly the same imap & smtp settings. Both have Authentication set to normal password. The account that cannot send mail fails login, the popup window suggests this is a password problem, but no password I have works. (this includes 2 MS generated App passwords).

Most importantly, my main Yahoo account cannot send or receive mail. I will just focus on this one for the time being. The 2 error messages I get are:- 1. "Connection to server export.imap.mail.yahoo.com timed out" (after several minutes) 2. "Sending of the message failed. The message could not be sent because the connection to outgoing server(SMTP) smtp.mail.yahoo.com timed out. Try again" (after several minutes).

Here are things I`ve tried.

Disabling the ipv6 setting using config editor as suggested here https://support.mozilla.org/gl/questions/1401034 Changing the timeout mailnews.tcptimeout with config editor as suggested here https://support.mozilla.org/bm/questions/1367042 Logged into my yahoo account through browser using email address and password. Deleted all app passwords for TB. Waited 24 hours. Logged back in to check changes had taken. Generated new app password, and took copy of it. Checked with yahoo that the spaces in the password should be removed. I deleted the Yahoo account from TB, and re-installed it, both with the automatic configuration TB uses, and the manual configuration method. Despite TB asking for a password (I supplied the newly generated Yahoo App password), there is no password for smtp, imap or OAth2 stored in the saved passwords within TB.

I have checked the imap & smtp settings against these https://help.yahoo.com/kb/manually-download-yahoo-emails-sln28681.html, and used OAuth on both incoming & outgoing. I have also tried these settings with Authentication set to normal password. I have tried these settings https://help.yahoo.com/kb/SLN4075.html with OAuth2, and with normal password.

I have previously temporarily turned off Avast free antivirus, as well as Win 10 firewall. Since there is activity on some of the accounts I`m assuming the problem is not this. I have also previously loaded windows in safe mode with networking, and that did not make a difference.

Outlook on my Android has no problems sending or receiving from any of these accounts. I can find no useful info on the net with regards to problems after updating, but refuse to believe I am the only one experiencing problems.

After 3 days I have run out of patience. I have exhausted information and options. Can somebody offer suggestions? Thanks in advance, Dave.

Asked by TG Fitzcake 1 day ago

Last reply by Matt 13 hours ago

Thunderbird Primary Password Help

Hi there, My grandmother on this account keeps receiving a enter primary password alert on her Thunderbird / Bigpond account. We've tried everything and when following … (read more)

Hi there,

My grandmother on this account keeps receiving a enter primary password alert on her Thunderbird / Bigpond account. We've tried everything and when following the prompts to reset (tools > developer tools > etc) it won't come up with the evaluate button or reset button. We've tried the online sources but no success and she can't access her emails on her desktop. Please let me know what we can do !

Asked by sonjonev 13 hours ago

Downloading entire inbox

Can you please help me make it stop downloading my entire inboxes randomly. I've put up with this for years because my research has failed to find the right answer. It to… (read more)

Can you please help me make it stop downloading my entire inboxes randomly. I've put up with this for years because my research has failed to find the right answer. It took an hour to download 5000 emails I already had over and over and over make it stop.

Asked by joulellis04 17 hours ago

Second and next windows opened don't show full size

This issue started with a (frustrating) set of steps following a page which wasn't displayed (https://www.ziggogo.tv/) - the screen remained black. Refresh solved it but … (read more)

This issue started with a (frustrating) set of steps following a page which wasn't displayed (https://www.ziggogo.tv/) - the screen remained black. Refresh solved it but the reinstalled plugins didn't show an icon and did not work at all. I de-installed Firefox, installed some old version from an update, installed all plugins and then updated to the latest version. Now finally everything seems to work- except that the 2nd and next windows show at a quarter of the size compared to the first whchi show correctly. I've tried everything I could think of with xulstore.json in the correct ..\AppData\Roaming\Mozilla\Firefox\Profiles\ subdirectory but nothing helps. I deleted it (which requires you to re-check that you want a menu bar),when I though for a moment it worked, made it read only (which means Firefox makes a .tmp version of it), manually changed the content (e.g. to "main-window":{"screenX":"4","screenY":"4","width":"3840","height":"2048","sizemode":"maximized"}}} matching my 4K monitor but nothing helps. And no, Ctrl click the Close button doesn't help either.

I suspect that it is a (maybe reintroduced) bug in a later build. I don't update often and I haven't seen this issue before.

Anything I can do which I haven't tried?

Asked by X33 1 day ago

Last reply by X33 18 hours ago

komunikat przy próbie wyslania wiadomości

Przy próbie wysłania wiadomości pojawia się komunikat o niemożności zapisania wysyłanej wiadomości i przypuszczalnych powodach tego problemu. W Thunderbirdzie mam zamonto… (read more)

Przy próbie wysłania wiadomości pojawia się komunikat o niemożności zapisania wysyłanej wiadomości i przypuszczalnych powodach tego problemu. W Thunderbirdzie mam zamontowanych kilka kont. Ta usterka występuje tylko na jednym koncie i to tym najmniej używanym. -Na dysku mam około 60 GB wolnego miejsca, -Usunąłem stare wiadomości, -Opróżniłem kosz, -Uporządkowalem foldery' Nie pomogło. Proszę o podpowiedź, jak usunąć tę usterkę.

Asked by Kuszelas Miszczu 19 hours ago

junk folder duplicating messages

My junk email folder has over 4 million messages. There are hundreds of the same message from the same time. I came across this post from a while ago. https://support.m… (read more)

My junk email folder has over 4 million messages. There are hundreds of the same message from the same time.


I came across this post from a while ago. https://support.mozilla.org/en-US/questions/1169324#answer-991184

How do I find the Junk and Junk.msi files so I can delete them?

Asked by tylerwallace1 3 days ago

Last reply by david 20 hours ago

Can't login to Yandex mail

trying to get email - got this error; How do I fix this?????????? Happening last few days. my email: [edited] @yandex.com Sending of password for user pizzipie did n… (read more)

trying to get email - got this error; How do I fix this?????????? Happening last few days.

my email: [edited] @yandex.com

Sending of password for user pizzipie did not succeed. Mail server pop.yandex.com responded: [AUTH] login failure or POP3 disabled, try later. sc=75IVcg0DLKo0_290005_

Asked by pizzipie1 3 days ago

Last reply by david 21 hours ago

how to keep skype from loading as TSR when Firefox is started

Whenever I start Firefox as "New Private Window", I see in Task Manager, that Skype loads up into memory. Skype is Not found anywhere in any of the the Firefox Settings w… (read more)

Whenever I start Firefox as "New Private Window", I see in Task Manager, that Skype loads up into memory. Skype is Not found anywhere in any of the the Firefox Settings windows, not even as there but disabled. This does not occur when I open a regular Firefox window.

Asked by spammenot001 21 hours ago

PR_END_OF_FILE_ERROR

I have been receiving the following error code 'PR_END_OF_FILE_ERROR' on several website on my Firefox browser. Sometime, not all the time, I get the same error message w… (read more)

I have been receiving the following error code 'PR_END_OF_FILE_ERROR' on several website on my Firefox browser. Sometime, not all the time, I get the same error message while trying to use YouTube, while other times the site loads but says that I am offline and no internet connection. I have done all of the fixes that they say to use online and nothing seems to work. YouTube will occasionally work but none of the thumbnails will show up. Then there are other site that work fine.

Asked by reven2574 3 days ago

Last reply by reven2574 22 hours ago

Jogging through MP3s served from a certain site causes Firefox to play them in silence

Within the last week or so, a certain website (libsyn.com) that serves Podcast audio has been doing something strange to their content that causes Firefox difficulty when… (read more)

Within the last week or so, a certain website (libsyn.com) that serves Podcast audio has been doing something strange to their content that causes Firefox difficulty when playing back in-browser. If I try to jog/skip through the audio, certain portions will cause the time to continue advancing, but Firefox will not play any audio back. Here's a sample. Note that if you allow the full URL to be loaded, then load the stream into VLC, VLC is able to play the audio just fine without any issues.

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