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Summary of Mozilla Support Page Selection

The selected text provides a collection of links and statements grouped under several categories related to Mozilla and Firefox.

Mozilla Information & Legal

   Mozilla: Links to the main mozilla.org site, contact information, and statements regarding:

       Trademark Abuse reporting.

       Source code availability.

       Copyright: Portions are c◯1998–2025 by individual mozilla.org contributors.

       Content License: Content is available under a Creative Commons license.

       Parent Entity: Link to the Mozilla Foundation (Mozilla Corporation’s not-for-profit parent).

   Terms & Privacy: Links for:

       Terms of Service

       Privacy

       Cookies

Firefox Products & Downloads

   Download: Direct links for various Firefox versions:

       Desktop

       Android Browser

       iOS Browser

       Focus Browser

   Developer & Pre-Release Versions:

       Firefox for Developers

       Developer Edition

       Beta

       Beta for Android

       Nightly

       Nightly for Android

Community & Support

   Community: Links to:

       Join our Community

       Explore Help Articles

   Help & Language:

       Get Help

       Language (Repeated entry)

Mozilla Account

   Sign In/Up

   What Is It?

   Reset Password

   Sync Your Data

Social Media

   Twitter (Mozilla)

   Twitter (@firefox)

   YouTube (firefoxchannel)

   Instagram (firefox)

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in the email. How can I get another recovery key? It's a useful tool. Thanks Wayne Nelson

My Firefox browser just updated to version 143.0.1. When the browser reopened, there was an instructional page that opened in a new tab describing the Unload Tab function. I followed the instructions, right-clicked on the tab, the drop down menu appeared, but there wasn't an Unload Tab option. However, there was a Reload Tab option shown.

How do I resolve this? I'm using a macOS 15.6.1.

Fedora froze and I had to reset my PC. Firefox hat quite a number of tabs open wich are still visible in history Recently closed tabs. When I click there on Reopen all tabs nothing happens.

How do I open all recently closed tabs?

Hello people,

I have a problem. At the moment I am running a Firefox version 143 on Linux with different windows. At the top left you can then select which windows you want to use. Only now it has disappeared. You get a home page. I have tried several solutions. Anyway, how do you get the rest back? Thanks.

As has been mentioned many times before I am sure, it would be really helpful to be able to have a less laborious way to add exceptions but as I have been through the ridiculous process of typing in site addresses manually one by one without having any sensible way to record these addresses already I guess it won't help me now. The ridiculous aspect came from having to take screen shots of the list of sites from the manage data list after deleting everything not wanted, scrolling down a windows worth at a time, copying that screen shot into multiple copies of a graphics program then shrinking each copy of the graphics program and Firefox so each can be seen so I can manually type each address across.

I know I am supposed to be nice but this is just insane. It is 2025. There is a thing called copy and paste. Apparently some people at Mozilla are not aware of this.

Having got that off my chest the next issue is that the deletion of cookies and data only occurs when Firefox is closed. Who closes Firefox? Why would you close Firefox? I currently have 24 tabs open. Why on earth would I want to close them down just so they have to be selected one at a time and reloaded? What is the thinking behind this stupidity?

The only time I close Firefox down is when Windows is restarted for updates (every application) or when IDM needs to update as I found this negates the need to restart Windows (Firefox only).

Other than those situations I am trying to work out how to fit this cookies/data deletion into the normal operation of my computer. There appears to be a lack of a suitable way to deal with this situation. Would it be considered acceptable to just wait for those times Firefox has to be closed? This would be far better than what I have been doing up to now but why wouldn't Firefox delete this data when the last tab for a site is closed? There are a huge number of sites I bring up due to searching for something and close them immediately or after reading what they have to say.

I have been using computers for about 30 years and have long lost the inclination and to be honest the ability to delve deep into them. Today I just want to have them do what I want/need without unnecessary complications.

Have I got this situation right or is there something I have missed? At the moment IDM has been having a lot of updates thanks to YouTube's greed but before that I found I generally only had to restart my computer for MS updates and when strange things started to happen.

Hiya, The latest firefox update for iOS 26 on mobile added a new feature, or at least a new prompt for an existing feature, with moving the address bar to either the top or the bottom, however this does not appear to apply to the sideways view option, and the address bar is only at the top regardless of which setting is used. Is this a bug?

Also it appears that the auto-hide behaviour takes more scrolling before it engages. Is there a setting to adjust this? If not I would like to request a setting to adjust this on mobile be added as I would prefer it be almost instant in both hide and unhide if possible. Many thanks!

For some unknown reason, you guys decided to remove the “home” button from the Firefox browser app for IOS. I have been using a home button on my browsers for over 30 years now and by removing it you have rendered the Firefox browser unusable to me. Why try to fix something that wasn’t broken? I shouldn’t have to open a new tab every single time I want to go to my home page! Who thought this was a good idea? Just so you know, I will most likely be looking for an alternative browser to replace Firefox if this is going to be a permanent thing.

Hello,

I’d like to share some feedback on the new Firefox update for iPhone. The new menu layout feels much less functional, and I’m disappointed to see that progressive web app support is no longer available.

In addition, I can’t find any option to share webpages by email or into apps like WhatsApp, which I used to rely on regularly. This missing feature is a major inconvenience and has led me to use Safari more often for tasks I previously preferred Firefox for.

Could you please reconsider these changes, or at least restore the ability to share webpages easily?

Thank you.

Hello, with older versions of firefox, it was easy to rank your favorite sites, which could avoid having 50 windows open at all times. Is there a way to do this? Thanks in advance.

I did use yahoo email for long time but now I want to switch to g mail address for my own protection and will keep my home address and will use my personal information as is not further changes.

I have picked up some bug(s) on my Firefox that I cannot figure out how to get rid of. With a Firefox ID I have warnings of 3 Trojan Virus detected, Virus detected, hard drive infected, secure data notice and system alert. I also got a warning that my McAfee protection had expired which is very strange. Since switching over in 2010 from Windows to Linux I have never had protection of any kind and unlike Windows have never had a single problem. In addition when I was using Windows the protection that I had was never McAfee. I suspect that these warnings are not from Firefox given the misprints, spelling errors and the poor English. It is likely phishing from some third world country. How do I get rid of this obvious garbage permanently? Many thanks! Kris