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  • Archived

Exceptions

I work heavily in a site called Xactanalysis for work. This is a product by Xactware that is used for tracking, reporting and uploading estimates for insurance claims. Th… (read more)

I work heavily in a site called Xactanalysis for work. This is a product by Xactware that is used for tracking, reporting and uploading estimates for insurance claims. They have released a reporting tool recently within Xactanalysis, and the issue is I cannot use with Firefox browser. This works with Chrome, however I would prefer to use Firefox.

I have entered the website address in the exceptions page, but still won't work. When asking Xactware for assistance they said manage the exceptions and it should work. This still doesn't seem to work, so I am curious if there is anything else I can do?

Asked by Shep 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Message, Problem loading my Betting Sites, William Hill, Sky Bet, opening any links , Pop up of secure connection. Cannot open the page.

Secure Connection Failed An error occurred during a connection to www.lottoland.co.uk. SSL received a record that exceeded the maximum permissible length. Error code: SSL… (read more)

Secure Connection Failed

An error occurred during a connection to www.lottoland.co.uk. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Learn more…

Asked by Sonny Sambucharan 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

How to restore shortcut?

There are 32 shortcuts on my home screen - 4 rows of 8 each. However, I accidentally "dismissed" one shortcut - now there are 31 total. I cannot figure out how to restore… (read more)

There are 32 shortcuts on my home screen - 4 rows of 8 each. However, I accidentally "dismissed" one shortcut - now there are 31 total. I cannot figure out how to restore a shortcut. Is the solution in about:config (browser.newtabpage.pinned)?

Asked by opsec789 1 year ago

Answered by opsec789 1 year ago

  • Archived

closing tabs

Sorry this is not a question but I can't find a email for Mozilla mobile for android we need a way to make it harder to accidently close a tab and also an option is setti… (read more)

Sorry this is not a question but I can't find a email for Mozilla mobile for android we need a way to make it harder to accidently close a tab and also an option is setting to bringing back said closed tab with a longer time not 3seconds so who ever gets this please send it to a Mozilla worker.

Asked by littledragon0007 1 year ago

Last reply by Paul 1 year ago

  • Archived

Unable to download or upload files to some websites

For a few months now I've been having issues uploading firmware files to my QNAP server's website. I was trying to update the firmware, but it wouldn't allow the file to … (read more)

For a few months now I've been having issues uploading firmware files to my QNAP server's website. I was trying to update the firmware, but it wouldn't allow the file to even be uploaded. Would just get a general "error" with no help.

This past week a started having issues with 7digital.com not allowing me to download zipped music files. It kept giving an error about the oauth token not being passed through. (Error: Authorization failed for method <GET> and URL <http://media.geo.7digital.com/media/user/download/release>. Missing oauth_consumer_key)

Finally figured out that this is only happening in Firefox, Brave browser and other Chrome based browsers don't have the issue.

I've tried turning off the tracking and download protection in settings, but it didn't help. So, what's causing it?

Using Firefox 128.0.3 (64-bit) on Linux (NixOS).

Asked by mozilla623 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Locked
  • Archived

Pinned tabs disappears when opening new private window and closing first the normal firefox window

I'm using 128.0.3 (64-bit) for Windows, on Windows 10. 1. I open Firefox normal window. It has some pinned tabs. 2. I open an additional private window 3. I close the nor… (read more)

I'm using 128.0.3 (64-bit) for Windows, on Windows 10.

1. I open Firefox normal window. It has some pinned tabs. 2. I open an additional private window 3. I close the normal Firefox window. Only the private window remains 4. I close also the private window 5. I restart Firefox normal window. The pinned tabs have disappeared.

Thank you. Adrian

Asked by test127001 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Almost all non-youtube video sources will not play.

G'Day! I've been having issues with media playback on firefox. Almost any video source that isn't from youtube cannot play in firefox, giving the error: "No Video with … (read more)

G'Day!

I've been having issues with media playback on firefox.

Almost any video source that isn't from youtube cannot play in firefox, giving the error: "No Video with supported format and MIME type found"

Testing the same video on Chromium has no problems.

Using Fedora Linux on an AMD system. And Fedora Flatpak build.

System specs below if required.

Any idea to get this up and running would be really appreciated. I think I already installed the propriety media codecs for fedora since the problem isn't showing up on chromium it looks like a firefox issue.

  1. System Details Report

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    1. Hardware Information:

- **Hardware Model:** Gigabyte Technology Co., Ltd. B550M DS3H - **Memory:** 16.0 GiB - **Processor:** AMD Ryzen™ 5 5600G with Radeon™ Graphics × 12 - **Graphics:** AMD Radeon™ Graphics - **Disk Capacity:** 512.1 GB

    1. Software Information:

- **Firmware Version:** F2c - **OS Name:** Fedora Linux 40 (Workstation Edition) - **OS Build:** (null) - **OS Type:** 64-bit - **GNOME Version:** 46 - **Windowing System:** Wayland - **Kernel Version:** Linux 6.10.3-200.fc40.x86_64

Asked by Cameron Jones 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Address bar suggestions have words containing the search terms but not the search terms themselves

It's hard to describe what I mean without an example. I type "tart" into the search bar, and instead of the recently visited Wikipedia page on tarts, the autofill suggest… (read more)

It's hard to describe what I mean without an example. I type "tart" into the search bar, and instead of the recently visited Wikipedia page on tarts, the autofill suggestions are full of pages in my history with "start" or "starter" in the title, or even in the URL but not the title. Is there any way to change it so the suggestions only contain the exact words I've typed?

Asked by rey6 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Focus while clicking scrollbars

Issue Description: Typically, clicking on scroll bars doesn't cause the currently focused element to lose focus. However, when I click the scrollbar of an element with t… (read more)

Issue Description: Typically, clicking on scroll bars doesn't cause the currently focused element to lose focus. However, when I click the scrollbar of an element with tabindex set to '-1', the focus is lost from the currently focused element. I'm unsure if this is the intended behavior or not, but it seems odd to me. I would appreciate it if someone could clarify whether this is a bug or intentional.

Steps to reproduce: 1. Focus on the input element. 2. Click on the scrollbar of the `ul` element.

You'll notice that the input element loses its focus. However, if you remove the `tabindex` attribute from the `ul` element and then click on the scrollbar, the input element retains its focus.

Sample code:

<input type='input'/>

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Asked by Ashik T 1 year ago

Last reply by Ashik T 1 year ago

  • Archived

I can't disable ad blocker for a site I have dealt with and want to continue with them.

I've read through lots of instructions, and tried to list a site as an exception to the ad blocker, but it doesn't seem to work. The site that I want to be able to conta… (read more)

I've read through lots of instructions, and tried to list a site as an exception to the ad blocker, but it doesn't seem to work. The site that I want to be able to contact me is Rakuten.com. Please help. This seems so complicated.

Asked by ecinelles 1 year ago

Last reply by ecinelles 1 year ago

  • Archived

How can I protect pinned tabs from being closed accidentally?

A few years ago jscher2000 gave me wonderful instructions for how to create some of the features that were once easy for ordinary users like myself to control through an … (read more)

A few years ago jscher2000 gave me wonderful instructions for how to create some of the features that were once easy for ordinary users like myself to control through an Extension called TabMixPlus. Apparently there was some big disagreement between the developer and Firefox and they completely disabled it. At any rate, I'm continually frustrated when I accidentally move a pinned tab to a new window while trying to move or resize Firefox. I would like to know how, in about:config, I can create a setting with which I can protect pinned tabs. Thanks.

Asked by T_H_M 1 year ago

Last reply by T_H_M 1 year ago

  • Archived

Connect to server to download

I received a notice when trying to download : We can't connect to server at downloadzip.wolfgangsvault.com . It was suggested that I check that Firefox has permission to … (read more)

I received a notice when trying to download : We can't connect to server at downloadzip.wolfgangsvault.com . It was suggested that I check that Firefox has permission to access the web ( I might be connected but behind a firewall). Please help . Thanks!

Asked by smlohrey 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

How to KEEP Firefox from REVERTING Alt bringing up main menu

See this topic: https://support.mozilla.org/en-US/questions/1278533#question-reply Pressing Alt in Firefox in Linux (Ubuntu/Kubuntu/Linux Mint 22.xx) brings up a top menu… (read more)

See this topic: https://support.mozilla.org/en-US/questions/1278533#question-reply

Pressing Alt in Firefox in Linux (Ubuntu/Kubuntu/Linux Mint 22.xx) brings up a top menu, which is hugely annoying as I'm always trying to to a window action if I'm pressing Alt.

The suggested solution is to go to about:config and change ui.key.menuAccessKeyFocuses to "false".

But this keeps reverting itself. (Between every other reboot?). Alt will again bring up this menu.

How can I permanently disable this shortcut?

Asked by Petter Jakob 1 year ago

Last reply by Petter Jakob 1 year ago

  • Archived

Syncing leaves out one device

I got a new Macbook Pro recently and set it up by basically copying my iMac onto it. All works great. Except that the MBP doesn't show up with it's synced open taps on my… (read more)

I got a new Macbook Pro recently and set it up by basically copying my iMac onto it. All works great. Except that the MBP doesn't show up with it's synced open taps on my iMac or my iphone. The iMac doens't show up on the MBP either.

Have I maybe copied some setting that makes the two machines (iMAc and MBP) thinkt they're one and the same? How can I "separate" the devices so that they show up in each other's Synced Tabs lists, respectively?

Asked by CarstenO 1 year ago

Last reply by CarstenO 1 year ago

  • Archived

Parts of email messages are invisible

My email application is zmailcloud.com from Cloudiance. It has worked fine for me for years using Firefox. However, in the last week or so, when I open an email message… (read more)

My email application is zmailcloud.com from Cloudiance. It has worked fine for me for years using Firefox. However, in the last week or so, when I open an email message, I cannot see anything but empty "From"and To" fields. Nothing is in the body of the message, either (see attached screenshot). But, if I open a reply or forward message, everything in the original message appears normal (see other screenshot). This problem does not occur using Micrsoft Edge, only Firefox. Anyone have any suggestions???

Asked by howe1 1 year ago

Last reply by howe1 1 year ago