All Products Community Forum

I have View > Sort By > Threaded turned on, but email threads do not show my replies as separate emails in the chain (like Gmail or Outlook).

I am not willing to copy/move all my sent messages to the folders in which I receive emails. I have 7 different email addresses I monitor and this would be... unwieldy, at best, and does not match my desired workflow.

When I click on an email with replies, the Conversation command in my toolbar goes grey, and even if it didn't, I don't want to open a new tab for the conversation. I want the email, and all replies (from me and the sender) to show in the middle/header pane.

What I'd really like is to make Thunderbird look as much like Outlook as I can, but that doesn't seem to be possible without more effort than I'm willing to expend - but a thread that was actually threaded would be a good start.

Any suggestions?

I'm migrating from Microsoft Outlook, but am having some issues with the unified inbox, which is why I wanted to move from Outlook to begin with.

My inbox message counts don't make sense to me... Inbox 233 Account 1 3032 Account 2 1770 Account 3 0

My inbox actually only has like 15 emails in it total, but has a bunch of emails dated 12/31/1969 at 6 PM with no info that I can't delete or archive. How do I get rid of these?!

Thunderbird does correctly mark emails I choose as spam spam. Problem is, TB fails to move these marked-as-spam emails to the selected spam folder. I've searched for cures here but nothing helps. Now what Mozilla??? See attached pics...

W11 rig. TB updated today to 138.0.1 (64bit). All message on inbox show up ok, but all messages on the local folders are blank.

But I can access all email in all folder from my W10 rig which is running 128.9.1 esr so I know the msr files etc are not corrupted. This is only happening on the w11 rig

Repair approach makes no difference when tried through the w11 rig. Have rebooted w11 computer, reloaded TB several times. No change.

Need suggestions to get the W11 rig working with all messages. Thanks

I can no longer access Thunderbird emails or send emails. I tried doing a New Account, but get a "can't find" error message. I closed down my computer and took out the battery, I deleted and reloaded Thunderbird, I did my manual settings, I did the New Account settings repeatedly, and I tried the Thunderbird look up. Nothing gets my email back. Everything else works on my computer as it should. Gmail works and my link to my IP gets me email through their site. I can't send or receive at all, and my previous emails are now gone.

I installed Thunderbird 138.0.1 (64-bit) on a Win 11 desktop computer yesterday and the column headers for the messages are not displayed. I have View/Headers/All, View/Layout/ Classic View, Folder Pane, Message List Header selected. How can I get access to the message column headers to display them and later select the ones I want ?

Thanks, Corey

I've been using Thunderbird for years. It connects to my gmail account using POP. I'm on a Windows computer using Windows 11 and Thunderbird says it's up to date with version 128.10.1esr.

For the past couple of weeks my Sent folder has been empty. Emails are sent successfully, they're just not stored.

I have searched for solutions but they all seem to deal with IMAP, not POP. I have found the folder (appdata\profiles etc) where the sent file exists, and it's there and very big. I tried copying it to a new name ("sent2") and asking Tbird to store sent messages there but it's still empty and not saving messages. I also tried deleting the sent.msf file and that didn't help either.

Any thoughts?

I'm having trouble syncing with my android phone. I am running Windows. I would like to use Magic Sync but although I've got it on my phone, I can't seem to find it on my PC. Any suggestions?

Regards,

Ernie Hyde

Hello,

This morning, I am unable to access any of my labels and folders. One solution I thought of was signing out and signing back in to see if it would resolve the issue. However, I am afraid that if I sign-out, will I lose my labels/folders created in Thunderbird? What would you suggest?

Hi. For a long time, I've noticed that emails I send from home are sent, but those I try to send with the same settings do not get sent when connected to the Internet in 4 out of 4 cafes. My ISP, Zen, hasn't been able to explain why. I've tested whether Google VPN blocks it somehow, and it doesn't. I normally use Thunderbird. Today, I found that, in the same cafe, messages I tried to send using Thunderbird failed to send, whereas there was no problem with GMail, Proton Mail or Outlook. Any suggestions?

Moin,

die emailprüfung von G-Data Internet Security blockt Emails (rein und raus) aus Tunderbird.

Windows 11 Server: worldsoft (mail.worldsoft-mail.net)

Danke für Hilfe Hendrik

Since upgrade to 128.10.1esr, list of emails in local folders is visible, but cannot view email contents, cannot forward, cannot reply, cannot move, cannot delete.

IMAP folder functionality is all OK.

Occurs in both 64 bit and 32 bit versions of 128.10.1esr

After this occurred on 64 bit machine, we had 32 bit two machines running a previous version of Thunderbird that were still able to access (read, forward, delete, etc) emails in the same local folders (local folders are on network and accessible to 3 different computers).

After upgrading one of them, access to emails on local folders broke on that one, but still working on remaining machine running older version.

This means it is not corruption of local folders (e.g. folder repair and .msf deletion don't make any difference).

It seems to be a problem with this version since update.

How can this be fixed, do we need to wait for another update?

Recently, the Thunderbird email product quit working propertly. It requires me to log into the account each time I wish to open an email. This has been happening for the last week to 10 days. I have to reenter my password each time. Example, I open an email after logging in for the whatever many times it has been during the day, and I need to answer the email but need to get some information first. I go get the information and the email program requies me to log in again, even if it has been just a few minutes. This has not happened in the past. I have been using Thunderbird for a very long time, many many years and never had this happen before. I loaded the program on my laptop that I use when I travel or am not at home. Same thing happens with it.

This is highly frustrating and time wasting to have to do that. There is nothing I have found that shows me how to address this. My phone has a different email program and that does not happen when using the phone. And like I said, I have been using this email program for a very long time and have not experienced this in the past.

Is there access to a user's manual or some quick guide to help me with this? I am not a tech newby, but I'm not an IT professional either, which was why I choose using Thunderbird many years ago. It seemed user friendly at that time.

Thank you kindly for your help. Ken

I am being flooded with SPAM emails as of Jan 1, 2025. I mark them as JUNK and Mozilla seems to not understand they are junk and continues to fail to block them. Also, ALL of my incoming emails are now being delivered to the TRASH folder instead of to the Inbox folder.

I am having recurring problems sending e-mails, not knowing when it is going to work or not. The following message is one that I usually get:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: <info@axxxxx.co.uk> recipient rejected - relay denied.

Please check the message recipient "info@xxxxx.co.uk" and try again."

I also get the following message when trying to send:

"Login to server mail.madasafish.com with username btom@madasafish.com failed."

These are my current settings:

Details of selected server: Description: btom Server Name: mail.madasafish.com Port: 25 User Name: btom@madasafish.com Authentication method: Password, transmitted insecurely Connection Security: None

I haven't changed any settings from the last time I was able to send e-mails, so I would appreciate any help.

After update 138.0.1 my profile is not "opening" emails.

I can see that im getting emails, i can see that i can send and make new emails, but the emails when i either click or double click them are "white".

I even tried reading the "source code" it shows nothing. I even tried going to the beta channel, but no avail, the issue persists.

Is there a cleanup, any file to delete? something?

SAB. Things were smooth for 7 years. Now with latest 430/25 TBird update and some 1 May 2025 phishing attempts through email, I cannot connect with AT&T. I can view my email on the connect ATT site, but cannot get the messages to download to the Tbird email client. AT&T claims that since I get the mail through their web page site, the problem rest in TBird/Mozilla??? Thank You A mozilla supporter, Dennis Giba, Westmont IL