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how to access my firefox account when email is already changed without a secondary email on account?

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old… (read more)

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old email was disabled. When I try to add now Firefox send a code to my old email which I have no access to. The extension of the email has been changed to @gmail.com vs the old email was "@shaw.ca" (company got brought out & not exist anymore). thanks for your help Regards, Melinda

Asked by Melinda Sam 2 months ago

Last reply by Denys 2 months ago

primary email lost.

I don't have access to the primary email to do anything. I do have the secondary email entered but it's asking for a code from the primary email to change it, like I men… (read more)

I don't have access to the primary email to do anything. I do have the secondary email entered but it's asking for a code from the primary email to change it, like I mentioned we don't have access to. Is there any help for this. Hate to lose what we have.

Asked by Fulton Asphalt Solutions 3 months ago

Last reply by Paul 3 months ago

  • Locked

Secondary email won't completely be removed

My account has my primary email and it used to have my secondary email connected as well. I now want to create a new account with the secondary email so I can have anothe… (read more)

My account has my primary email and it used to have my secondary email connected as well. I now want to create a new account with the secondary email so I can have another profile, so I deleted my secondary email from the manage accounts on my primary email. I ensured that this says it is removed on all devices and it is. But when I try to create a new account with that secondary email, I keep getting the error that I need to sign in my primary email and I am taken back to my profile with my primary email.

How can I fully detach my secondary email so that I can make a new account with it?

Asked by SuMo Bot 3 months ago

Last reply by Denys 3 months ago

  • Solved

Cannot change billing method

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing informati… (read more)

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing information". See also screenshot attached. The arrow keeps turning and I cannot select anything on this web page to change my billing method.

Cheers Olaf

Asked by aomcan 3 months ago

Answered by aomcan 3 months ago

  • Solved

My Firefox account settings show wrong MacOs version. Am I OK?

Unsure if it really matters, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm … (read more)

Unsure if it really matters, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm on 12.76 (Monterey), but Firefox is showing me as 10. Is this normal or anything that might matter?

And a screenshot below just for those, like me who, prefer a book for it's pictures

Asked by Villainous Chillinous 3 months ago

Answered by James 3 months ago

  • Solved

In my Firefox 144 account setting when editing....

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm o… (read more)

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm on 12.76 (Monterey), but Firefox is showing me as 10. Is this normal or anything that might matter?

And a screenshot below just for those, like me who, prefer a book for it's pictures

Asked by Villainous Chillinous 3 months ago

Answered by Villainous Chillinous 3 months ago

access to account

To access https://accounts.firefox.com/ I used my email address xxxx@yahoo.com. I tried to change this email address to my email address xxxx@myonline.be following the pr… (read more)

To access https://accounts.firefox.com/ I used my email address xxxx@yahoo.com. I tried to change this email address to my email address xxxx@myonline.be following the prescribed procedure. I then received a message that this email address was already in use. Perhaps I once registered with this email address, but I no longer remember the password. Therefore, I'm unable to create access withe the email address as I'd like. How can I resolve this issue?

Asked by at8400 3 months ago

Last reply by Paul 3 months ago