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Authentication failure while connecting to server imap.gmail.com.

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show… (read more)

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show, so I know it is for the email account just removed. I re-add the email address and enter the email address and password and let it find the config itself. Click Done, and get the Mozilla Thunderbird Email wants to access your Google Account again, then click Allow and get the Authentication failure while connecting to server imap.gmail.com. message in the bottom left of my desktop. How can i get gmail to work again please.

Asked by Jason Carroll 2 years ago

Answered by sfhowes 2 years ago

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Cannot add/configure new email account/address

I have been given an email account as a board member of a local non-profit organization. I have tried but cannot get it to work in Thunderbird. It does, however, work o… (read more)

I have been given an email account as a board member of a local non-profit organization. I have tried but cannot get it to work in Thunderbird. It does, however, work on my Apple devices (iPad, iPhone & Watch). I'm missing important correspondence by not being able to get on my desktop. Any help will be greatly appreciated.

Asked by dkupchak1 1 year ago

Last reply by dkupchak1 1 year ago

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Moving from the ESR version to the "normal" one without loosing settings and bookmarks

Hi, I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September. I am a non-technical user. W… (read more)

Hi,

I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September.

I am a non-technical user. While I do have Safari and Chrome, I would prefer to continue using Firefox.

Could you please let me know the steps to execute to somehow switch from the ESR version to the current normal version without loosing settings, bookmarks or ending up with problems? Thanks in advance.

Asked by Sue 1 year ago

Answered by Sue 1 year ago

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Get Messgaes

My Get Messages is grayed out, how do I fix? Not downloading messages I searched the answers for this and tried what was suggested and now the Mail Toolbar is completely … (read more)

My Get Messages is grayed out, how do I fix? Not downloading messages I searched the answers for this and tried what was suggested and now the Mail Toolbar is completely gone, the suggestion was to Restore Default setting and I did and now my Toolbar is completely gone

Asked by quiltjunkie2002 2 years ago

Answered by Toad-Hall 1 year ago

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All accounts, folders, mails disappeared.

Good morning Windows 10, TB 115.11.0 32 bit. Multiple email accounts, some gmail, others like sfr, lol and free. All accounts use POP. All working before weekend, shut d… (read more)

Good morning Windows 10, TB 115.11.0 32 bit. Multiple email accounts, some gmail, others like sfr, lol and free. All accounts use POP. All working before weekend, shut down the PC. Monday morning, opened Windows, all seems there except TB which has a screen with an Account Setup tab inviting me to set up an existing email address. Close that tab and the attached screen image appears, open tabs blank, no accounts pane on the left, no emails, no local folders. Nuffin. Restart TB and Windows, twice, still Nuffin. Look in Profiles, yes, under Mail all profiles appear to be present and the correct size. Going to gmail’s on line email system shews account open and receiving email normally. I had a problem a month ago after a TB update when all accounts were present but no emails were displayed. I changed the password to 0auth and recovered my emails. That took three days to resolve and I lost a business client through the delay in responding. Today I must file several court documents or I shall be in deep poo. Any suggestions how to recover the left hand accounts pane and see the accounts and folders will earn my undying gratitude.

Asked by jfdi 1 year ago

Answered by jfdi 1 year ago

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Inbox emails disappeared

The inbox had about 18 months worth of emails. I deleted three emails that had been flagged by Thunderbird as spam. Then I went to the trash folder and permanently dele… (read more)

The inbox had about 18 months worth of emails. I deleted three emails that had been flagged by Thunderbird as spam. Then I went to the trash folder and permanently deleted the trash that included many other unwanted emails.

When I returned to the inbox, the full list of emails was present but after clicking on any email there was no email content shown. A new email came in and the content was shown for that email.

The sent folder still shows all the sent emails.

After looking for solutions on the web, I selected the inbox, right clicked and opened properties. I then selected "Repair Folder". Now, the only email shown in the list is the new email that came in after the issues started.

I have looked for crash reports and it says there are no crash reports.

Suggestions....? Thank you, Peter

Asked by peter838 1 year ago

Answered by peter838 1 year ago

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how can i replace thunderbird profile with an older profile that has all that i need

bold text4 or 5 years ago i simply synced TB and Firefox straight to my laptop from my desktop. Today it does not seem to work that way. Why has it gotten more complicate… (read more)

bold text4 or 5 years ago i simply synced TB and Firefox straight to my laptop from my desktop. Today it does not seem to work that way. Why has it gotten more complicated? I have all of my emails, address's and etc.saved profile and cannot seem to replace it. I tried the thunderbird.exe -p and it gets confusing there. Apparently it does not give one the option to replace profile like mine, but one can create one. I tried creating by entering my old Profile and it did not work. It says to use the Browse button which should bring you to the actual spot to add your profile. I do not see a 'Browser" button, but do see 2 separate folders buttons, but i do not know which to choose, if any. I have donated in the past when things were working smoothly, but discourged to add to it now with all these upgrade mess's. Like they say, "if it ain't broken, leave it alone..." s amd

Asked by Anthony 1 year ago

Last reply by david 1 year ago

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Can't send emails and can't uninstall Thunderbird

When I try to send I get the following error message: An error occurred while sending mail. The mail server responded: 5.3.4 554 5.2.0 STOREDRV.Submission.Exception:Sen… (read more)

When I try to send I get the following error message:

An error occurred while sending mail. The mail server responded: 5.3.4 554 5.2.0 STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message. 16.55847:69000000, 17.43559:0000000060010000000000000200000000000000, 20.521. Please check the message and try again.

I've tried numerous times. No problem receiving e-mails.

I assumed that the program had become corrupted and so tried to uninstall it through the Control Panel. However it wouldn't uninstall. So I opened Thunderbird in Program Files(x86) Uninstall folder but did not find an uninstall.exe file, only a helper.exe file.

My version is 52.2.1 running under Windows 10

Asked by h_g 8 years ago

Answered by h_g 8 years ago

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Signature size

I created a signature years ago. With the last Thunderbird update, the signature font (and image) shrunk in size. I would like the signature to match the font size of t… (read more)

I created a signature years ago. With the last Thunderbird update, the signature font (and image) shrunk in size. I would like the signature to match the font size of the message text, like it used to. I can't find any information about that, or any explanation as to why it shrunk.

Asked by bobking10 1 year ago

Last reply by david 1 year ago

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I really need AUTOCORRECT for mail on Thunderbird (38.3 on a Mac)

My goal is to get an autocorrect to work in my emails (which are in both French and GB English) so that my 'deja' becomes 'dejà' and my 'cna' becomes 'can'. I have sear… (read more)

My goal is to get an autocorrect to work in my emails (which are in both French and GB English) so that my 'deja' becomes 'dejà' and my 'cna' becomes 'can'.

I have searched and searched and can find nothing which offers me this possibility and without it, I'll have to give up on Thunderbird and go elsewhere - it is REALLY that important for me... so any/all help would be grateful received :-)

For info, yes I have installed British English 'Language pack' and '.. Dictionary, Forked by Pinto' (which is, seemingly, the only one that works with v38.3) as well as the French versions; so yes, I get my red underlines and my spelling suggestions, however I need them to autocorrect as happens in Word or Outlook.

Please and thanks in advance to anyone who can help ! :)

Asked by JWAFrance 10 years ago

Last reply by Matt 10 years ago

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Thunderbird sending problem, in connection with outlook.live.com

I have a hotmail.com address. Until recently, it worked well as webmail, plus also from TB on laptop, via IMAP and SMTP. A few days ago, the sending function via SMTP s… (read more)

I have a hotmail.com address. Until recently, it worked well as webmail, plus also from TB on laptop, via IMAP and SMTP.

A few days ago, the sending function via SMTP stopped working (not IMAP); and webmail is still fine. I've tried a lot to solve it, but to no avail.

My guess is that MS is to blame, but don't know how to reach someone better-than-hotline there.

Details see annex; OS is Win10, TB is 115.9

Would someone be familiar with this kind of problem? According to my traditional european quality idea, best should be to get in touch with an MS technician with access to the syslog, to hear what the system's response to connection attempts is - but this seems to be precluded? I wonder what alternatives there might be?

Asked by don.mitchel 1 year ago

Answered by sfhowes 1 year ago

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Suddenly cant delete emails in outlook.live.com

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave… (read more)

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave the page and come back, its marked as read again.

I tried dropping all add-ons (a kill switch to drop all add-ons and re-activate them is still a feature I feel Firefox needs, I have to click every single one of them every time) to no avail.

I was in the process of writing this question on the Microsoft forums (which is usually like whizzing in the wind) when I thought to try a different browser. I had zero issues and Outlook.live.com worked perfectly normal on Microsoft Edge.

This HAS to be a bug in a recent update in Firefox

Asked by Adrenoreceptor 2 years ago

Answered by Adrenoreceptor 1 year ago

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Traveling to NY from Israel - what settings need to be changed?

I'll be staying with a friend whose ISP is Spectrum. Spectrum claims they have no idea what settings I need to change in Thunderbird in order to go through them to get to… (read more)

I'll be staying with a friend whose ISP is Spectrum. Spectrum claims they have no idea what settings I need to change in Thunderbird in order to go through them to get to my ISP's mail servers. I'm assuming that there ARE settings that have to be changed because a few years ago, when staying with different friends in NY, I had to call their ISP (Verizon) to find out what needed to be changed in Outlook Express' settings. I no longer recall which ones.

Asked by doniel 7 years ago

Answered by doniel 7 years ago

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Facebook Messenger Video Calling/Chat

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported… (read more)

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Asked by wolfdad 1 year ago

Answered by wolfdad 1 year ago

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106.0.2 And Win Explorer

106.0.2 locks up Windows Explorer (Not Responding) on my Win 7 machine as soon as it starts. After restarting Explorer, it seems to continue working. I have seen this is… (read more)

106.0.2 locks up Windows Explorer (Not Responding) on my Win 7 machine as soon as it starts. After restarting Explorer, it seems to continue working. I have seen this issue reported earlier.

Asked by SuMo Bot 3 years ago

Last reply by BarbaraML 3 years ago

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When I am composing a message Thunderbird doublespaces every time I hit the Enter key, and I can't find an option for single spacing, which I sometimes want

I think that this problem arose only with the most recent update to Thunderbird, which I installed yesterday or today (April 22). When I hit the Enter key Thunderbird au… (read more)

I think that this problem arose only with the most recent update to Thunderbird, which I installed yesterday or today (April 22). When I hit the Enter key Thunderbird automatically doublespaces, which is fine for text as it separates paragraphs. However, I also will sometimes type my name, address, and telephone number at the end of the message, using Enter for each to line, and I cannot find a way to make Thunderbird singlespace at that time. Word processors usually have a "line" option that allows for this (at least WordPerfect, which is still the best word processor, does). I'd much rather have Enter do only a single space; I can always hit it twice to double space between paragraphs (I've been doing that since I first used an electric rather than manual typewriter).

Asked by rdbulkley 9 years ago

Last reply by gmeades 9 years ago

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ics meeting invitations do not appear as attachments

I am using TB 31.7.0 on a MacBook Pro running the latest version of Yosemite. I use BusyCal as my calendar software (although I think that is not relevant to the problem… (read more)

I am using TB 31.7.0 on a MacBook Pro running the latest version of Yosemite. I use BusyCal as my calendar software (although I think that is not relevant to the problem I am experiencing).

When people send me an email with an ICS meeting invitation attached, the attachment does not arrive. I get the email but there is no attachment. So I always have to send a reply and ask them to manually type the meeting details into an email, and then send it to me. It appears that this problem occurs when meeting invitations are generated with Outlook. (That's a guess on my part.)

I've read through the forums to try to find a solution to this problem, and I haven't been able to find it.

Any suggestions?

Asked by Clinto 10 years ago

Answered by Matt 10 years ago