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Automatically opening Google Play Store every time I clear tabs

Every time I bring the app to 0 tabs, the application automatically sends me to the Firefox Nightly for Developers page on the Google Play Store, even after I've checked … (read more)

Every time I bring the app to 0 tabs, the application automatically sends me to the Firefox Nightly for Developers page on the Google Play Store, even after I've checked repeatedly that the application is its most recent version. This began WITH a prompt to update, which I found to be normal, but now it will not cease!

Asked by Hyde 1 month ago

Last reply by Vasilii Gulevich 1 month ago

MSN SITE NOW WORKING AT ALL

Hi. No matter what I do, Firefox will not work with MSN. I have spent days following all sorts of on line advice. Links to news stories will not open at all. I have reset… (read more)

Hi. No matter what I do, Firefox will not work with MSN. I have spent days following all sorts of on line advice. Links to news stories will not open at all. I have reset router, reinstalled firefox and done loads of other actions. Other browsers work fine. Any advice before I ditch FF? Thanks

Asked by DK2025 2 weeks ago

Last reply by Denys 1 week ago

  • Archived

Bottom Sticky elements stick around 30 pixel from the bottom of browser

Hi, I got a problem since many weeks on Firefox Nightly, the elements on websites that should stick to the bottom float around 30pixels above the bottom. It's kinda annoy… (read more)

Hi, I got a problem since many weeks on Firefox Nightly, the elements on websites that should stick to the bottom float around 30pixels above the bottom. It's kinda annoying. My app is up-to-date. I got a Huawei P20. Thanks Elise

Asked by Elise 11 months ago

Last reply by Huseen 11 months ago

  • Archived

Webpage reloads when switching apps

When switching to another app from Firefox and then switching back to firefox, the webpage reloads. This is not a memory issue, I have enough RAM and it happens even if I… (read more)

When switching to another app from Firefox and then switching back to firefox, the webpage reloads. This is not a memory issue, I have enough RAM and it happens even if I only have 1 tab open. This is a major pain when I need to enter a 2FA code and need to swith apps to get the code. Or if I'm watching a YouTube video and get a call, the youtuve page reloads after the call has ended. Please suggest how to fix this.

Asked by prakhar18032000 1 year ago

Last reply by Carlos 10 months ago

  • Solved
  • Archived

Addon

I have the xpi android file for check4change in my android but don't know how to add to the add-on on Firefox, i tried to open the xpi file using file manager but no opti… (read more)

I have the xpi android file for check4change in my android but don't know how to add to the add-on on Firefox, i tried to open the xpi file using file manager but no option of Firefox in file manager to run the xpi file. Need help please

Asked by A J 1 year ago

Answered by A J 1 year ago

  • Archived

Bookmarks rearranged following latest update

Firefox mobile version 138 on Samsung Galaxy A14 5G For years I've had my bookmarks arranged in a specific order. The day after the most recent Firefox update I discove… (read more)

Firefox mobile version 138 on Samsung Galaxy A14 5G

For years I've had my bookmarks arranged in a specific order. The day after the most recent Firefox update I discovered that my bookmarks have somehow been rearranged in alphabetical order.

What caused this to happen and how do I prevent it from happening again?

Asked by Franco 6 months ago

Last reply by Kiki 5 months ago

  • Solved
  • Archived

Firefox Android Beta - Downloading PDFs

Now it's completely impossible to open PDFs outside Firefox, as I could do until the last couple of beta versions. This trend is going on since a few years ago, from bad… (read more)

Now it's completely impossible to open PDFs outside Firefox, as I could do until the last couple of beta versions.

This trend is going on since a few years ago, from bad to worst. The whole design of the PDFs download process is bad. PDFs should be treated by FF as any other file: download and open with the system default PDF viewer. Imposing Firefox's internal PDF viewer as mandatory for downloaded PDFs is nonsense.

Asked by pp.luca 11 months ago

Answered by TyDraniu 9 months ago

  • Solved
  • Archived

Using Mozilla as Default Browser

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and andr… (read more)

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and android, which I already have. Each time I've tried to do a search with Firefox this is the page that appears, no search results of any kind, but when I switch my search to duckduckgo and perform the search I get results. Can someone please help me understand why I can't perform a search using firefox?? Thank you in advance for your help!

Asked by Sarecee66 2 years ago

Answered by James (doing minimal support) 1 year ago

Firefox android is deceiving users

When you open firefox private mode, it says leave no trace. Assuring users that whatever happens in their private session, stays in that session, but this is a blatant li… (read more)

When you open firefox private mode, it says leave no trace. Assuring users that whatever happens in their private session, stays in that session, but this is a blatant lie and firefox knows this. Go to any site that has cookies, or user login, or something similar. login into the site. Than simply remove firefox from ram. Now open firefox again, go to private mode, and go to that site. Most of the time, it still remembers the user. This issue has been present for far too long, not addressed, still pushed to the users that it is safe to use. Instead of warning the users, it is promoting them to use it by saying leaves no trace in this new update. This is unacceptable.

Asked by easytoremember13285 3 months ago

Last reply by Paul 3 months ago

  • Solved
  • Archived

How to get my usernames and passwords to auto-fill again?

When I try to enter a password for any website after a few updates ago, I don't get the option to enter my password that's saved in my password list into the fields anymo… (read more)

When I try to enter a password for any website after a few updates ago, I don't get the option to enter my password that's saved in my password list into the fields anymore. I have to manually search, copy, and paste the information in. The app will then ask me if I want to update or modify the login information that is unchanged from what should already be in my browser.

Regardless of whether I say yes or no, the password remains unselectable when I go back to that website, and when I manually enter the information, it again asks me if I want to update the login information.

Asked by Diana Ambrose 1 year ago

Answered by Diana Ambrose 1 year ago

  • Solved
  • Archived

Issues with video performance

For the past few months, videos on YouTube haven't been playing properly. They load just fine and there's no issues with the auto, but once the video starts playing it wi… (read more)

For the past few months, videos on YouTube haven't been playing properly. They load just fine and there's no issues with the auto, but once the video starts playing it will sometimes be zoomed into the top left corner, making it impossible to properly see what's going on.

This happens with music videos too, both official and lyrical. It will be zoomed in close to the top left corner and just barely catches what's going on in the video. Sometimes, video do play like they're supposed to, but for the most part, they'll be zoomed in as soon as I hit play.

Asked by StarlightShadows 1 year ago

Answered by webum 1 year ago

  • Solved
  • Archived

Firefox on Android not working on mobile data

Firefox on my android phone times out on any webpage whenever I am not connected to a Wi-Fi. All webpages and IP addresses timeout with no response. Same issue occurs on … (read more)

Firefox on my android phone times out on any webpage whenever I am not connected to a Wi-Fi. All webpages and IP addresses timeout with no response. Same issue occurs on Firefox Beta app and Firefox Nightly. All other applications work as expected with full internet access on mobile data. The same pages/addresses respond as expected on Chrome and the built-in browser.

Simply put, all Firefox apps have no internet connectivity on mobile data.

Solutions I've attempted with no success or change: Re-install Firefox. Logging out of Firefox Sync. Clear Firefox data and cache. Disabling tracking protection. Disabling HTTPS-only mode. No proxy settings are enabled. Confirmed Firefox application has mobile data network privileges. Disabling, re-enabling mobile data network privs. Installing Firefox Beta and Firefox Nightly; same issue.

Another possibly related issue: Firefox does not follow routes from a Cisco AnyConnect VPN on my phone. Opening pages/IP addresses routed through the VPN are rejected or timeout as if the VPN is not active at all. The same pages/addresses respond as expected on Chrome and the built-in browser. This occurs over Wi-Fi as well, of course nothing works on mobile data as described above.

Device: Oneplus 8T (KB2003) OS: OxygenOS 13.1 (Android 13) Firefox version: 117.0.1

Asked by ingitho 2 years ago

Answered by ingitho 1 year ago