• Solved
  • Archived

How and what to back up pre clean installation of Win11

In order to upgrade to Win 11, unfortunately I must do a clean install. I very much need to know what I need to do pre disk wipe to preserve my settings, do the right kin… (read more)

In order to upgrade to Win 11, unfortunately I must do a clean install.

I very much need to know what I need to do pre disk wipe to preserve my settings, do the right kind of backup of my various accounts, and be able to access my previous settings and account data once I install Tbird on my new system. It is very important for me to be able to access my old account data for legal reasons.

Thank very much in advance.

Doc

Asked by Doc_Sandy 1 year ago

Answered by Doc_Sandy 1 year ago

  • Solved
  • Archived

Migrate from 102.11.0 to 128.6

Hello, Moving from an older Ubuntu 18.04 machine where Thunderbird is limited to version 102 to a newer machine running Mint 22 where the current version is 128.6 Accordi… (read more)

Hello,

Moving from an older Ubuntu 18.04 machine where Thunderbird is limited to version 102 to a newer machine running Mint 22 where the current version is 128.6

According to https://support.mozilla.org/en-US/kb/upgrading-older-version-thunderbird This should work without issue but the latest version mentioned in the article was 115.

Any change since the article was written? Do I need to install older versions to handle the migration to the latest?

Alternately would using the Export / import tools be better for this task than transferring the profiles?

Thank you

Asked by Luke 1 year ago

Answered by david 1 year ago

  • Archived

http://ftp.mozilla.org/pub/firefox/releases/

Please indulge this silly question. What possible benefit is there for Mozilla continuing to list this page with the very first, oldest Firefox release at the the top, r… (read more)

Please indulge this silly question. What possible benefit is there for Mozilla continuing to list this page with the very first, oldest Firefox release at the the top, requiring the user, every time they visit, to scroll to the middle of the page to search out the current latest version instead of having the chronological order from latest to oldest instead?

Asked by noel_envode 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

Sync across devices

I have had Thunderbird on Laptop #1 for years. There are many folders on it. I have many message filters I rely upon to sort my messages. Laptop #1 is Thunderbird 15.1… (read more)

I have had Thunderbird on Laptop #1 for years. There are many folders on it. I have many message filters I rely upon to sort my messages. Laptop #1 is Thunderbird 15.18.0 (32 bit) on on esr update channel. I am working on having a different Laptop #2. I have installed Thunderbird 144.0.1 (64-bit) Release Channel on Laptop #2.

My email client uses POP mail.

I wish all of the folders and setting I have on Laptop #1 to migrate to Laptop #2. That has not happened. Please advise if you know what I need to do to accomplish this. As should be apparent, I am not an IT pro.

Thank you very much for any help you can offer.

Asked by Olivia Anne Morris Fuchs 4 months ago

Last reply by david 4 months ago

can I upgrade from 1:128.12.0+build1-0ubuntu0.22.04.1 to the flatpack install without recreating everything

Hello, When I first built this Linux Mint laptop I just grabbed the first Thunderbird install I saw, never realizing it would never update, now understaning how this work… (read more)

Hello, When I first built this Linux Mint laptop I just grabbed the first Thunderbird install I saw, never realizing it would never update, now understaning how this works I want to install the flatpack version so I can be up to date. what is the best way to attack this, can I just install the flatpack and it will capture all my mailbox settings or do I need to start from scratch?

Thanks in advance Guy

Asked by Guy 3 months ago

Last reply by Guy 3 months ago

Howto move Thunderbird database from Windows to Linux

I wasn't sure whether 'Settings' was the best topic, so if it's not, I apologize. I'm trying to move my big Thunderbird email environment from Windows 11 to Linux Ubuntu … (read more)

I wasn't sure whether 'Settings' was the best topic, so if it's not, I apologize.

I'm trying to move my big Thunderbird email environment from Windows 11 to Linux Ubuntu so I can run Tbird on Linux with all my email available.

I've moved the entire database over to Linux to where I want to put it and modified the profile.ini file to point to it, but whenever I start Tbird on Linux, it acts as though there's no profile.

WINDOWS CONFIG:

I put the Tbird database at c:\apk\profiles\thunderbird

This is the location of the profile.ini file

   c:\users\paulkinz\appdata\roaming\thunderbird\profiles.ini

This is the contents of the profile.ini:

   [InstallD78BF5DD33499EC2]
   Default=c:\apk\profiles\thunderbird
   Locked=1
   [Profile0]
   Name=Default User
   IsRelative=0
   Path=c:\apk\profiles\thunderbird
   [General]
   StartWithLastProfile=1
   Version=2

LINUX CONFIG:

Tbird database located at /home/paulkinz/apk/profiles/thunderbird

location of the profile.ini file: /home/paulkinz/snap/thunderbird/common/.thunderbird/profiles.ini

This is the contents of Linux profiles.ini

   [Profile0]
   Name=default
   IsRelative=0
   Path=/home/paulkinz/apk/profiles/thunderbird
   Default=1
   [General]
   StartWithLastProfile=1
   Version=2

I changed StartWithLastProfile to be 0, but everytime I run Tbird, it doesn't look at where I've put the Tbird database and changes this item to 1.

And a curiosity question - why does it put the Tbird database under some random directory name like 'default.5yr2afk4' or something? What's the value in not putting it in some common place like it does the profile.ini file?

Asked by Paul Kinzelman 5 months ago

Last reply by Paul Kinzelman 5 months ago

  • Solved
  • Archived

Export to mobile QR code no show

Trying to export my Thunderbird ver 128.9 to my mobile; I foolow the instructions and get to the page that says "Scan the QR code". But there is no QR code to scan! If I … (read more)

Trying to export my Thunderbird ver 128.9 to my mobile; I foolow the instructions and get to the page that says "Scan the QR code". But there is no QR code to scan! If I select the "Export" button, I get a request for a PIN code. I know nothing about a PIN code so I follow the "Forgot my PIN code" which tells me I should go to "Settings/Accounts/Sign in Options" There is no "Accounts" selection under the Settings menu.

Asked by kelvin10 11 months ago

Answered by david 11 months ago

  • Archived

Thunderbird filters on 2 platforms

LS. I have a laptop and a desktop. The Thunderbird filters I created on the laptop do not show up on the desktop and vice versa. I want the filters to be synchronized. Is… (read more)

LS. I have a laptop and a desktop. The Thunderbird filters I created on the laptop do not show up on the desktop and vice versa. I want the filters to be synchronized. Is that possible and how do I do that?

Kind regards, Mario.

Asked by mario98 1 year ago

Last reply by sfhowes 1 year ago

"cloning" Thunderbird

Have TB on my laptop (146.0.1 (64-bit) on Win11) all set up the way I want it. Would like to "clone" those settings/profiles to my desktop. AI site said, "Copy profiles… (read more)

Have TB on my laptop (146.0.1 (64-bit) on Win11) all set up the way I want it. Would like to "clone" those settings/profiles to my desktop. AI site said, "Copy profiles folder and profiles.ini to the new machine." Didn't work. Asking me to set up from scratch. Laptop is on "standard" edition, think desktop is on beta. Is that the problem? What do I need to do?

Asked by PathMan 2 months ago

Last reply by PathMan 2 months ago

  • Solved

I tried transferring TB to new computer, nothing has worked. w11 TB148

I tried transferring TB to new computer, nothing has worked. w11 TB148. Manually didn't work, tried coping from Troubleshooting Information/profiles. I don't know why the… (read more)

I tried transferring TB to new computer, nothing has worked. w11 TB148. Manually didn't work, tried coping from Troubleshooting Information/profiles. I don't know why there are 2 TB's? Under local and roaming but I tried. The video is out of date. It's a new install of TB so it opens with create account, both computers W11 and TG148! Please somebody tell me what I'm doing wrong? Thanks.

Asked by GeneWo 2 weeks ago

Answered by Ed 2 weeks ago

  • Archived

Rebuilding Global Database

Due to problems searching my entire collection of email folders I am about to follow advice found here: https://support.mozilla.org/en-US/kb/rebuilding-global-database. … (read more)

Due to problems searching my entire collection of email folders I am about to follow advice found here: https://support.mozilla.org/en-US/kb/rebuilding-global-database.

The how-to in the cited article is clear and easy to understand, but since I am mucking with my entire email history, and because the re-indexing process is so universal, I want to have a backup plan in case something goes wrong .... a way of getting my Thunderbird resources back to the state they were in before attempting to re-index the resources stored in the TBird globabl database.

Can I just save a copy of my entire Tbird profile before attempting the rebuild ... and restore it if something goes wrong in the rebuild. (Are there resources in, say, .../Library/Application Support that also would need to be backed up?)

For reference: my macos is up-to-date Sequoia, 15.6.1 and Tbird version 142.0

Asked by David Collins 6 months ago

Last reply by Wayne Mery 4 months ago

  • Archived

Which files to move from old computer to new

I don't want to move messages because I have IMAP and they already synced. And I got the extensions I use. Now I want address book including mailing lists, and message… (read more)

I don't want to move messages because I have IMAP and they already synced. And I got the extensions I use.

Now I want address book including mailing lists, and message filters. Which files do I have to move?

And what else should I want that I'm not thinking of?

Thanks!

Asked by qofmiwok 1 year ago

Last reply by david 1 year ago

  • Archived

Problem while copy Thunderbird profile

Hi, I use TB 115.18.0 (32-bit) on win 7 machine. In order to transfer it to another computer I tried to copy the profile to a new disk and it failed. An error message sta… (read more)

Hi, I use TB 115.18.0 (32-bit) on win 7 machine. In order to transfer it to another computer I tried to copy the profile to a new disk and it failed. An error message stated that "The destination you have specified does not exist". I manually copied the profile folder, and found that the problem occurs when attempting to copy the file (no file type is given. File name is printed bolt) as follows: mozilla profiles>cc739xtg.default>mail>local folders>unsent messages. (1,835,282 KB file) Unsent messages.MSF (6KB file) was copied with no problem. I did not find a way to open unsent messages file to read its content. Unsent messages does not show in my TB folders. As far as I understand there are no unsent messages in my TB accounts. 1. How to overcome the unsent messages file copy problem? 2. Can I try to delete both unsent messages and unsent messages.msf files without damage the profile? 3. How can I open unsent messages file to read its content? Thank you for your assistance. David

Asked by RDKS 6 months ago

Last reply by christ1 6 months ago

  • Solved
  • Archived

Transferring Thunderbird

As with millions of people I am forced to abandon my Win 10 computer for a Win 11 one. Since I have been using TB for many years (and before that Eudora) I would like to… (read more)

As with millions of people I am forced to abandon my Win 10 computer for a Win 11 one. Since I have been using TB for many years (and before that Eudora) I would like to transfer all of my TB “data” to the new computer. I have copied my profiles to the new computer. The first thing I tried was to replace the new TB profiles with the old ones. Some apparently transferred and some didn’t, like all of the email folders. Could you please give this old man simple instructions on how to transfer TB?

Asked by jasmayor 6 months ago

Answered by david 6 months ago

  • Solved

move all data for thunderbird from windows to Linux

I've been using Thunderbird for years under windows 7 and keep my data on a separate drive. Is it possible to migrate or move the whole program and data base into Linux a… (read more)

I've been using Thunderbird for years under windows 7 and keep my data on a separate drive. Is it possible to migrate or move the whole program and data base into Linux at a later date? I haven't used Linux yet, but need to know if it's possible to successfully make the move before I jump. Thank you.

I didn't find anything quite like this in the forums.

Asked by gshantz 2 months ago

Answered by Rick 2 months ago

  • Solved

Windows 11 export import bookmarks?

Switch computers from windows 10 to windows 11. I downloaded bookmarks history from windows 10 on an external drive in html. On new windows 11 computer, I'm trying to … (read more)

Switch computers from windows 10 to windows 11. I downloaded bookmarks history from windows 10 on an external drive in html.

On new windows 11 computer, I'm trying to configure book marks. Turned off chatbot. Firefox or windows 11 is populating my sidebar with internet history I no longer use? How do I stop this and how do I import my bookmarks? i tried the import , similar to export, but it is not showing up?

Appreciate any help. Brian

Asked by brunau8 5 months ago

Answered by brunau8 5 months ago

  • Archived

Moving Thunderbird from Macbook to Windows 11

Hello I have the Thunderbird folder from the Macbook which contains install and profiles ini files and Crash Reports, Profiles and Pending Pings. I have made several atte… (read more)

Hello

I have the Thunderbird folder from the Macbook which contains install and profiles ini files and Crash Reports, Profiles and Pending Pings.

I have made several attempts to move all the files and folders over but it doesn't matter whether I move them before I install Thunderbird or after I've installed Thunderbird and before I launch the program but every time I get invited to open a new account; I've even tried opening a new account and then moving the files.

I've searched the Forum and other websites but cannot find anyone reporting or rectifying such a problem.

What am I doing wrong?

Kind regards

Mike

Asked by Mike Henson 1 year ago

Last reply by Wayne Mery 1 year ago

  • Solved
  • Archived

When does Thunderbird save Message Filters?

I spent a lot of time setting up a bunch of message filters and organizing messages into folders. I had created about twenty filters, and was running them and moving mes… (read more)

I spent a lot of time setting up a bunch of message filters and organizing messages into folders. I had created about twenty filters, and was running them and moving messages, etc.

My computer crashed due to a flaky display card (intermittent, but happens infrequently, so not corrected yet.) The only recovery possible is turn the power off and restart the PC. When I restarted Thunderbird, all my filters were gone. I have pretty good "save your work often" discipline, so I thought I was covered once the filters appear in the "Message filters" dialog. I don't see any option to explicitly "Save Filters", but it is possible I am missing it somehow.

How and when does Thunderbird save these? Is there something I need to explicitly do? Close and reopen the filter window? Exit Thunderbird?

Also related: Can Message Filters be exported and imported?

Running Thunderbird SUPERNOVA 115.10.1 (32-bit) on Windows 7 Professional. I'm seeing an update to 116.0 is offered now.

Thanks for any advice.

Asked by SomeGuyOnTheInter.net-2874-0810038 7 months ago

Answered by SomeGuyOnTheInter.net-2874-0810038 7 months ago