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Firefox crashes when launching Brave

Hello! I updated FLOORP on the 5th May, FLOORP crashed and then Brave, Firefox, Waterfox, LibreWolf and Vivaldi started crashing. I had Brave and Vivaldi open when I laun… (read more)

Hello! I updated FLOORP on the 5th May, FLOORP crashed and then Brave, Firefox, Waterfox, LibreWolf and Vivaldi started crashing. I had Brave and Vivaldi open when I launched FLOORP and FLOORP asked consent to update itself and after updating, it did not open in “previous session” and I could not open “previous session” through History. When I launched “Settings” from menu, “previous session” opened! I had pinned “Settings” earlier.

Now the bizarre happens; suddenly LibreWolf launches by itself also without “previous session” and open tabs in Brave and Vivaldi disappear to single New Tab. After some tinkering, I was able to restore “previous session” in LibreWolf, Brave and Vivaldi.

Now I close all browsers and open Firefox, no “previous session” and some random windows in its history, opening these random windows also opened “previous session”! 🙄But then Waterfox launches also without “previous session”, here clicking on OneTab extension recovered “previous session”.

Cutting short; I uninstalled, Waterfox, LibreWolf and FLOORP, this did not help, I ran System Restore twice to two different points and it has not resolved the issue.

Thankful for any help!

Asked by rk 1 year ago

Last reply by rk 1 year ago

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Extremly slow autocomplete for addresses after Thunderbird update

Yesterday I upgraded Thunderbird from version 30 to 31, now while I writing messages the autocomplete for addresses is extremly slow to suggest contacts. If I enter only … (read more)

Yesterday I upgraded Thunderbird from version 30 to 31, now while I writing messages the autocomplete for addresses is extremly slow to suggest contacts. If I enter only a letter in the destination field, thunderbird hangs for about twenty seconds and after show me the suggestions. Typing two letters quickly, thunderbird hangs for 13 seconds. typing 3 after 6 seconds All tested even in safe mode I have a local address book with about 9870 contacts (no remote address book) and before the upgrade everything worked fine

Asked by DesTfox 11 years ago

Last reply by felixschweizer 11 years ago

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In infinite loop of crash closing - after sorting emails by stars - (Urgent to me)

I was using thunderbird. I accidentally hit the sort by star right above the email list. The application crashed closed. When I reopen it, it immediately crash closes. I … (read more)

I was using thunderbird. I accidentally hit the sort by star right above the email list. The application crashed closed. When I reopen it, it immediately crash closes. I can't even get an pointer arrow for long enough to exit myself.

On window 10. Thunderbird was up to date.

Tried - restarting computer. Signing out of TB in the crash report box. Can't get into safe mode.

Asked by curls3 6 years ago

Answered by Toad-Hall 6 years ago

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Thunderbird 60.4.0 freezes when sending emails on MacOSX Sierra 10.12.6

Since a few weeks ago, Thunderbird freezes every now and then after sending emails. I tried restarting Thunderbird in Safe Mode with no success. I removed Thunderbird fro… (read more)

Since a few weeks ago, Thunderbird freezes every now and then after sending emails. I tried restarting Thunderbird in Safe Mode with no success. I removed Thunderbird from my computer, moved my profile folder elsewhere, reinstalled Thunderbird from scratch (thus getting a fresh new profile folder) and I get the same problem.

Some people report that changing the signature file to html solves the problem, but I do not even have a signature file on my fresh new Thunderbird install.

I have 3 accounts (2 Google, 1 imaps). I use my own "Local Folder". That's all that is different from a fresh new install.

Asked by eric.neo 7 years ago

Last reply by sfhowes 6 years ago

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Message field too narrow

The message field is too narrow for all messages, except pure text messages. A screenshot is attached. How can I modify the userChrome.css so that all available space ge… (read more)

The message field is too narrow for all messages, except pure text messages. A screenshot is attached. How can I modify the userChrome.css so that all available space gets used?

Asked by Thomas likes to learn 1 year ago

Last reply by Toad-Hall 1 year ago

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  • Archived

Many crashes: EXCEPTION_ACCESS_VIOLATION_READ @ imgRequest::GetProgressTracker @ js::jit::ICStub::trace @ js::ConstraintTypeSet::sweep

Hello. I'm getting constant crashes on a new installation of Thunderbird on a new PC. It seems to happen when downloading emails, of which we have tens of thousands, and … (read more)

Hello. I'm getting constant crashes on a new installation of Thunderbird on a new PC. It seems to happen when downloading emails, of which we have tens of thousands, and it seems to crash every few seconds or minutes. I tried reinstalling, and running in safe mode and disabling addons. I tried deleting the account and recreating it. I tried deleting the profile folder and recreating it. We have 4 email accounts on that machine (we have a dozen in total) but as TB seemed to be struggling I deleted all of them and recreated only 1, which made no difference. Apart from that the PC seems to be normal and does not report any errors. We have a dozen other PCs all running Thunderbird with the same accounts and with the same settings, none of which show any problems. The crash reports (I have loads of them) all seem to show EXCEPTION_ACCESS_VIOLATION_READ This is the ID of the most recent one: 4e9ad970-189e-41e9-9399-8db820180222

Thanks in advance for any help.

Asked by nordenfarm 7 years ago

Answered by nordenfarm 7 years ago

  • Archived

Youtube videos load very slowly... if they load

For the last several weeks (can't give an exact date, but it's been more than just a couple weeks, less than a couple months), both my husband and I have had issues loadi… (read more)

For the last several weeks (can't give an exact date, but it's been more than just a couple weeks, less than a couple months), both my husband and I have had issues loading videos in FF. We both have the latest version of FF. I went thru "Fix common audio and video issues" and did all those things, as well as trying to load the videos in troubleshooting mode. Nothing has helped (tho now that i cleared all the cache, i'm gonna have to log back into all those websites :( ). Nothing else is problematic. Our internet connection is fine. In fact, my husband has resorted to using MS browser to watch videos--they load fine in that browser. I have no other idea what to do. Searching your database for "youtube videos load slow" only resulted in a couple hits with no resolution. Hopefully this isn't the third. thanks

Asked by rileth1 1 year ago

Last reply by rileth1 1 year ago

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My microsoft rewards dashboard flickers on Firefox

My microsoft rewards dashboard floating task flickers when I hover my mouse to the edge of that on the dashboard... need help with it please I have windows 11 computer an… (read more)

My microsoft rewards dashboard floating task flickers when I hover my mouse to the edge of that on the dashboard... need help with it please I have windows 11 computer and it's a hp

Asked by japal3 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Thunderbird hangs several times per day. Just upgraded to osX 10.14.2 and TBird 60.4.0. [Mac]

Thunderbird hangs several times per day. It's always when switching from back to the main window from another (e.g. compose) window. It's usually when trying to open an… (read more)

Thunderbird hangs several times per day. It's always when switching from back to the main window from another (e.g. compose) window. It's usually when trying to open another mail message in my inbox, and often right after sending a message. It hangs and mac gives me the spinning wheel of death. I've tried leaving it for several minutes see if it will recover, but it doesn't. In every case, I have to force-quit and restart. I haven't seemed to have lost any data in the process.

Any suggestions would be welcome.

Asked by paulb4real 7 years ago

Last reply by Wayne Mery 6 years ago

  • Solved
  • Archived

Pages taking ages to load

Hi all, I feel like this is a problem that must have been experienced and solved a thousand times... however I've tried all the suggested fixes I can find and the proble… (read more)

Hi all,

I feel like this is a problem that must have been experienced and solved a thousand times... however I've tried all the suggested fixes I can find and the problem still persists.

When I load Firefox the pages take ages to load. It doesn't matter what the page is, it takes ages, except that about: pages load fine, no problem. When I say pages take ages to load, I mean that everything about the page takes ages, not only the next, not on the images and other content etc, everything. This only started happening today and I only created a new profile a month or so ago. I don't have many tabs open (maybe 20) of which 9 are pinned. I do have lots of extensions installed.

I've tried troubleshooting/safe mode, that makes no difference.

Private browsing and loading another profile are fine, they don't have this problem.

I've cleared all cache and data, cookies, etc, including startup cache.

I've deleted the content-prefs file, and removed places files.

I've tried disabling and enabling hardware acceleration.

I've tried disabling TRR.

Probably some other things too, but so far nothing has worked.

Suggestions please! :)

Asked by madbilly 2 years ago

Answered by madbilly 1 year ago

  • Archived

Email tabs are blank

I keep several email tabs open that have topics I am currently working on with clients. Recently they have been turning blank, so I have no idea what they are--I feel I h… (read more)

I keep several email tabs open that have topics I am currently working on with clients. Recently they have been turning blank, so I have no idea what they are--I feel I have lost info that I need to do business. Why do they turn blank? I need this fixed ASAP!

Asked by eyeart 1 year ago

Last reply by fx40 1 year ago

  • Solved
  • Archived

Changed IMAP to POP. Now I have errors, such as "msgFilterRules...Conflict.dat.

Changed IMAP to POP. Now I have errors, such as "msgFilterRules...Conflict.dat. Deleted all my message filters, but this message STILL pops up. I also have popstate-1.d… (read more)

Changed IMAP to POP. Now I have errors, such as "msgFilterRules...Conflict.dat. Deleted all my message filters, but this message STILL pops up.

I also have popstate-1.dat & popstate-2.dat 2 Junk folders, 2 Outboxes..

I have screwed this up somehow....

Asked by theHook 7 years ago

Answered by Toad-Hall 7 years ago

  • Archived

Cannot restart Thunderbird BETA after normal close

Start new Windows session. Start Thunderbird and works OK. Shut Thunderbird down and try to re-start during same Windows session and it will not launch. Reboot Windows an… (read more)

Start new Windows session. Start Thunderbird and works OK. Shut Thunderbird down and try to re-start during same Windows session and it will not launch. Reboot Windows and try to start Thunderbird and works OK. Alternatively, going into Task Manager there will be a number of Thunderbird processes running. If I manually end them all (while Thunderbird is NOT active) then I can restart as normal too. This all began with 124.0 Beta 1. Never had the issue prior.

Also, Thunderbird crashes if restarting within the app. By this I mean clicking the X it appears to close (excepting those persistent processes running) but "Restart Thunderbird" such as to launch Troubleshooting mode or from the "Restart to update Thunderbird" config crashes the app with 100% consistency.

Asked by Dudley Fuddpucker 1 year ago

Last reply by Wayne Mery 1 year ago

  • Solved
  • Archived

delivery format auto-detect

delivery format auto-detect does not auto-change to HTML when an image/picture is pasted into email body problem was present in an early version of TB (sry don't remembe… (read more)

delivery format auto-detect does not auto-change to HTML when an image/picture is pasted into email body

problem was present in an early version of TB (sry don't remember which) then was fixed but has reoccurred on 38.4.0 (dunno if it begun at this version, just realized 38.4.0 has this issue again)

if delivery format option set to HTLM then it works (pasted image is sent)

see attached screen shots

Asked by flavoie 10 years ago

Answered by flavoie 10 years ago

  • Archived

New mail sound doesn't play most of the time

Most of the time the new mail sound does not play. I think (not 100% sure), that it does not play when a message is filtered moved. The sound: - plays when I press the … (read more)

Most of the time the new mail sound does not play. I think (not 100% sure), that it does not play when a message is filtered moved.

The sound: - plays when I press the "Play" button in the Options-General. - plays when I send myself an e-mail (it is not filtered). - file is a small 46 KB wav file.

Windows 10 Pro 64 bit. Lots of memory & storage.

Asked by FrostWise 6 years ago

Last reply by FrostWise 6 years ago

  • Solved
  • Archived

Can I "Unburden" Thunderbird?

I have a very small Tablet computer and Thunderbird is really bogged down on it. The tablet has a 32 bit processor, 1G RAM, 64G SD drive. (1) When I run TB I get many "no… (read more)

I have a very small Tablet computer and Thunderbird is really bogged down on it. The tablet has a 32 bit processor, 1G RAM, 64G SD drive. (1) When I run TB I get many "not responding" messages from Windows. (2) Maybe 1/2 the time, if I "delete" a message the screen will freeze on the message. The message is removed from the inbox list. I have to click "X" to get rid of that screen. (3) Get Messages no longer works. When I click it, nothing happens. The status bar at the bottom remains on the last information displayed. I found that if I use View, Folders, All, I can bump TB to get messages. (Normally I use Unified Folders) The status bar will display each of the accounts it is checking and any new messages will appear. These things have been happening through many many versions of TB. Although #3 seemed fixed a few weeks ago but has returned. Same for #2.

I looked at the disk space that TB is using and found that TB is using over 10GB. See attached. I don't know why it is so large. I don't need to store any messages on this computer. I have a desktop that is my "base station" where I want to save all (but deleted) messages.

I don't know if this large amount of TB space is contributing to the problem. Any help would be appreciated.

Asked by petejc 2 years ago

Answered by Toad-Hall 2 years ago

  • Archived

Certain videos on certain web pages won't play.

I have been a Firefox user for most of my time on a computer and that's a lot of years. A regular site I visit is Townhall.com. A few months ago I could no longer play vi… (read more)

I have been a Firefox user for most of my time on a computer and that's a lot of years. A regular site I visit is Townhall.com. A few months ago I could no longer play videos because the link (video screen) would not appear. The text below where the screen should have been appears. I worked with Townhall on this and we could not solve it. Interesting was that periodically the link would appear but now doesn't appear at all. So I am forced to use MS Edge for Townhall videos.

Then it happened on another site I frequent - RacerX.com. When I try to play a video I get a blank screen with the message: "Unfortunately your Targeted Advertising privacy settings prevent us from showing you this YouTube Video. Please update your consent to see this content." I cannot find anything in settings which should cause this. I changed nothing. Settings are the same as they've been for years. So now for RacerX videos I have to use MS Edge.

I would prefer to continue to use Firefox as my browser but switching back and forth is not productive. As much as I do not want to make MS Edge my default browser it looks like I will have no choice unless you can help me solve this issue.

Asked by miscthings4 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox Extremely Slow Loading of Pages that Load Quickly in Chrome

This has been happening to me with recent updates of Firefox, and I am very close to dumping a browser that I have used for years because of it. I go to load pages and it… (read more)

This has been happening to me with recent updates of Firefox, and I am very close to dumping a browser that I have used for years because of it. I go to load pages and it just sits there and spins and spins. In the time I take to open another browser like Chrome and copy and paste the exact same links into Chrome, where the download of the web page is practically instant. I go back to Firefox and it is still spinning and it is just ridiculous. I have no clue what would be causing this. After it finally loads a page, it seems fine on subsequent loads of pages.

Asked by Paul M Ruzicka 1 year ago

Answered by cor-el 1 year ago