Showing questions tagged: Show all questions
  • Archived

Message selection after delete

I posted the following question 1 month ago. Can anyone help me with this, it's driving me crazy! Please respond. - Open TB - Open Inbox to see all emails - Open an e… (read more)

I posted the following question 1 month ago. Can anyone help me with this, it's driving me crazy! Please respond.


- Open TB - Open Inbox to see all emails - Open an email, read it, delete it - Scroll down, reading email Subjects until I find another email I want to open (this may be 30-40 lines or more) - Open another email, read it, delete it

The cursor/highlight then jumps back up to the previously highlighted email (next to the first email I deleted). Now I don't know where I am, I don't know what email Subjects I have already looked at, I don't know where the next unlooked-at email is. In order to get back to where I was before I deleted the second email, I have to scroll down through many emails I have already scrolled through.

How do I stop TB from doing this? I want the cursor/highlight to stay right where it was before I delete any email, I do not want it jumping to some previous location.

Asked by MilusC 8 months ago

Last reply by sfhowes 7 months ago

  • Solved
  • Archived

Everything is gone after trying to downgrade from v115!

I have had so much trouble with version 115 and looked online for answers. People recommended downgrading to 102, so I downloaded and re-installed that version, after del… (read more)

I have had so much trouble with version 115 and looked online for answers. People recommended downgrading to 102, so I downloaded and re-installed that version, after deleting the file that was recommended from the Thunderbird folder (now I can't find the name of it!).

When I installed 102, it gave me the profile error message. I started to create a new profile and realized that will take me hours probably - I have multiple folders and email addresses in TB. So I decided to reinstall 115, and now it looks like there is no data at all. Help!

I'm using Windows 8.

Thanks

Asked by DD46 8 months ago

Answered by Toad-Hall 7 months ago

  • Solved
  • Archived

Upgraded to latest

I've just upgraded, automatically, to the latest Thunderbird. On opening nothing exists, no address book, no folders or emails, nothing. No idea what's happened as this w… (read more)

I've just upgraded, automatically, to the latest Thunderbird. On opening nothing exists, no address book, no folders or emails, nothing. No idea what's happened as this was an automatic process. I have found a profile folder where it should be but I'm not confident to start trying to change things as I'm happy to find what looks like the data but don't want to do anything that might affect it. Any help? As far as I'm aware my install is 'normal'.

Asked by allanmac2409 1 year ago

Answered by Toad-Hall 1 year ago

  • Solved
  • Archived

upgrading issues from 91.13.1 to 102 on windows 10 home 64b 22H2

tried upgrading/clean install, 32b and 64b, version 102 when came out and now 102.5.0 always end up with a non-usable , no folders (sent, trash etc) top right menu does … (read more)

tried upgrading/clean install, 32b and 64b, version 102 when came out and now 102.5.0 always end up with a non-usable , no folders (sent, trash etc) top right menu does not open either had to go back with system restore and today even reinstall old version

does the new version require any windows component that the old one did not? (i may have disabled some features i dont need). all other programs work perfectly.

any advice will be appreciated, thanks

Asked by idol.lif 1 year ago

Answered by idol.lif 1 year ago

  • Archived

I asked a question about 14 hours ago, loaded two images in support and am now being told I have no questions asked

Can you find my original question? I need help urgently to recover my bookmarks, history, and my windows and tabs, as Firefox is crashing - even in troubleshooting mode… (read more)

Can you find my original question? I need help urgently to recover my bookmarks, history, and my windows and tabs, as Firefox is crashing - even in troubleshooting mode.

Here is the troubleshooting data:

{

 "application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 10.0",
   "version": "56.0",
   "buildID": "20170926190823",
   "userAgent": "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:56.0) Gecko/20100101 Firefox/56.0",
   "safeMode": false,
   "updateChannel": "release-cck-mozilla-EMEfree",
   "supportURL": "https://support.mozilla.org/1/firefox/56.0/WINNT/en-US/",
   "numTotalWindows": 1,
   "numRemoteWindows": 0,
   "remoteAutoStart": false,
   "currentContentProcesses": 0,
   "maxContentProcesses": 1,
   "autoStartStatus": 4,
   "styloBuild": true,
   "styloDefault": false,
   "styloResult": false,
   "keyGoogleFound": true,
   "keyMozillaFound": true
 },
 "modifiedPreferences": {
   "accessibility.typeaheadfind.flashBar": 0,
   "accessibility.lastLoadDate": 1653612462,
   "browser.cache.disk.filesystem_reported": 1,
   "browser.cache.disk.amount_written": 6868,
   "browser.cache.disk.hashstats_reported": 1,
   "browser.cache.disk.smart_size.first_run": false,
   "browser.cache.frecency_experiment": 3,
   "browser.cache.disk.smart_size.use_old_max": false,
   "browser.cache.disk.capacity": 358400,
   "browser.download.manager.alertOnEXEOpen": true,
   "browser.places.smartBookmarksVersion": 8,
   "browser.sessionstore.upgradeBackup.latestBuildID": "20170926190823",
   "browser.startup.homepage_override.mstone": "56.0",
   "browser.startup.homepage_override.buildID": "20170926190823",
   "browser.tabs.loadInBackground": false,
   "browser.tabs.remote.autostart.2": true,
   "browser.urlbar.tipShownCount.searchTip_onboard": 2,
   "browser.urlbar.suggest.searches": false,
   "browser.urlbar.resultGroups": "{\"children\":[{\"maxResultCount\":1,\"children\":[{\"group\":\"heuristicTest\"},{\"group\":\"heuristicExtension\"},{\"group\":\"heuristicSearchTip\"},{\"group\":\"heuristicOmnibox\"},{\"group\":\"heuristicEngineAlias\"},{\"group\":\"heuristicBookmarkKeyword\"},{\"group\":\"heuristicAutofill\"},{\"group\":\"heuristicPreloaded\"},{\"group\":\"heuristicTokenAliasEngine\"},{\"group\":\"heuristicFallback\"}]},{\"group\":\"extension\",\"availableSpan\":5},{\"flexChildren\":true,\"children\":[{\"children\":[{\"flexChildren\":true,\"children\":[{\"flex\":2,\"group\":\"formHistory\"},{\"flex\":4,\"group\":\"remoteSuggestion\"}]},{\"group\":\"tailSuggestion\"}],\"flex\":2},{\"group\":\"generalParent\",\"children\":[{\"availableSpan\":3,\"group\":\"inputHistory\"},{\"flexChildren\":true,\"children\":[{\"flex\":1,\"group\":\"remoteTab\"},{\"flex\":2,\"group\":\"general\"},{\"flex\":2,\"group\":\"aboutPages\"},{\"flex\":1,\"group\":\"preloaded\"}]},{\"group\":\"inputHistory\"}],\"flex\":1}]}]}",
   "browser.urlbar.quicksuggest.scenario": "history",
   "browser.urlbar.quicksuggest.migrationVersion": 2,
   "browser.urlbar.placeholderName": "Wikipedia (en)",
   "browser.urlbar.searchSuggestionsChoice": false,
   "browser.urlbar.userMadeSearchSuggestionsChoice": true,
   "dom.apps.lastUpdate.buildID": "20161019084923",
   "dom.push.userAgentID": "d58e7425b9c84831ab381e28fd814976",
   "dom.max_script_run_time": 0,
   "dom.apps.reset-permissions": true,
   "dom.apps.lastUpdate.mstone": "49.0.2",
   "dom.mozApps.used": true,
   "extensions.lastAppVersion": "56.0",
   "font.internaluseonly.changed": true,
   "gfx.crash-guard.wmfvpxvideo.deviceID": "0x0a65",
   "gfx.crash-guard.d3d11layers.appVersion": "56.0",
   "gfx.crash-guard.d3d11layers.driverVersion": "21.21.13.4201",
   "gfx.crash-guard.status.wmfvpxvideo": 2,
   "gfx.crash-guard.d3d11layers.deviceID": "0x0a65",
   "gfx.crash-guard.wmfvpxvideo.appVersion": "72.0.2",
   "gfx.crash-guard.d3d11layers.feature-d3d11": true,
   "gfx.crash-guard.status.d3d11video": 2,
   "gfx.crash-guard.wmfvpxvideo.driverVersion": "21.21.13.4201",
   "gfx.crash-guard.d3d11layers.feature-d2d": true,
   "gfx.crash-guard.status.d3d11layers": 2,
   "gfx.direct3d.last_used_feature_level_idx": 0,
   "gfx.crash-guard.status.d3d9video": 2,
   "layers.mlgpu.sanity-test-failed": false,
   "media.gmp-eme-adobe.lastUpdate": 1461742091,
   "media.webrtc.debug.aec_log_dir": "C:\\Users\\Dell\\AppData\\Local\\Temp",
   "media.webrtc.debug.log_file": "C:\\Users\\Dell\\AppData\\Local\\Temp\\WebRTC.log",
   "media.gmp-gmpopenh264.lastUpdate": 1653637671,
   "media.gmp-eme-adobe.abi": "x86-msvc-x64",
   "media.hardware-video-decoding.failed": false,
   "media.gmp-gmpopenh264.abi": "x86-msvc-x64",
   "media.gmp-eme-adobe.version": "17",
   "media.gmp-manager.lastCheck": 1653726189,
   "media.benchmark.vp9.versioncheck": 2,
   "media.gmp.storage.version.observed": 1,
   "media.benchmark.vp9.fps": 21,
   "media.gmp-gmpopenh264.version": "1.7.1",
   "media.gmp-manager.buildID": "20170926190823",
   "network.http.max-persistent-connections-per-server": 4,
   "network.predictor.cleaned-up": true,
   "network.cookie.prefsMigrated": true,
   "places.history.expiration.transient_current_max_pages": 85135,
   "places.database.lastMaintenance": 1653352055,
   "plugin.flash.lastmod_hi": 373,
   "plugin.flash.arch": "x86_64-msvc",
   "plugin.disable_full_page_plugin_for_types": "application/pdf",
   "plugin.flash.version": "32.0.0.445",
   "plugin.flash.desc": "Shockwave Flash 32.0 r0",
   "plugin.flash.lastmod_lo": -1634576736,
   "plugin.importedState": true,
   "plugin.flash.blockliststate": 0,
   "plugin.flash.path": "C:\\Windows\\system32\\Macromed\\Flash\\NPSWF64_32_0_0_445.dll",
   "plugins.ctprollout.cohortSample": "0.008588",
   "plugins.ctprollout.cohort": "test",
   "print.printer_Microsoft_Print_to_PDF.print_in_color": true,
   "print.printer_Generic_/_Text_Only.print_scaling": "  0.90",
   "print.printer_Generic_/_Text_Only.print_resolution": 600,
   "print.printer_Microsoft_Print_to_PDF.print_evenpages": true,
   "print.printer_Microsoft_Print_to_PDF.print_scaling": "  1.00",
   "print.printer_Generic_/_Text_Only.print_edge_bottom": 0,
   "print.printer_Microsoft_XPS_Document_Writer.print_scaling": "  1.00",
   "print.printer_Microsoft_XPS_Document_Writer.print_orientation": 0,
   "print.printer_Microsoft_XPS_Document_Writer.print_evenpages": true,
   "print.printer_Microsoft_Print_to_PDF.print_margin_top": "0.5",
   "print.printer_Microsoft_XPS_Document_Writer.print_in_color": true,
   "print.printer_Generic_/_Text_Only.print_to_file": true,
   "print.printer_Microsoft_Print_to_PDF.print_headercenter": "",
   "print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left": 0,
   "print.printer_Microsoft_XPS_Document_Writer.print_footerleft": "&PT",
   "print.printer_Generic_/_Text_Only.print_unwriteable_margin_top": 0,
   "print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top": 0,
   "print.printer_Brother_HL-2130_series.print_margin_bottom": "0.5",
   "print.printer_Brother_HL-2130_series.print_bgimages": false,
   "print.printer_Brother_HL-2130_series.print_unwriteable_margin_bottom": 0,
   "print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right": 0,
   "print.printer_Microsoft_XPS_Document_Writer.print_reversed": false,
   "print.printer_Brother_HL-2130_series.print_oddpages": true,
   "print.printer_Microsoft_XPS_Document_Writer.print_page_delay": 50,
   "print.printer_Brother_HL-2130_series.print_paper_name": "",
   "print.printer_Brother_HL-2130_series.print_footercenter": "",
   "print.printer_Brother_HL-2130_series.print_paper_data": 1,
   "print.printer_Generic_/_Text_Only.print_headerright": "",
   "print.printer_Microsoft_XPS_Document_Writer.print_edge_left": 0,
   "print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit": 1,
   "print.printer_Brother_HL-2130_series.print_unwriteable_margin_left": 0,
   "print.printer_Brother_HL-2130_series.print_margin_right": "0.5",
   "print.printer_Brother_HL-2130_series.print_edge_right": 0,
   "print.printer_Microsoft_Print_to_PDF.print_margin_left": "0.5",
   "print.printer_Microsoft_Print_to_PDF.print_orientation": 0,
   "print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_bottom": 0,
   "print.printer_Microsoft_XPS_Document_Writer.print_edge_right": 0,
   "print.printer_Brother_HL-2130_series.print_orientation": 0,
   "print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_right_twips": 0,
   "print.printer_Generic_/_Text_Only.print_in_color": true,
   "print.printer_Brother_HL-2130_series.print_edge_top": 0,
   "print.printer_Microsoft_XPS_Document_Writer.print_margin_right": "0.5",
   "print.printer_Microsoft_XPS_Document_Writer.print_paper_name": "",
   "print.printer_Generic_/_Text_Only.print_paper_height": " 11.00",
   "print.printer_Brother_HL-2130_series.print_paper_height": " 11.00",
   "print.printer_Generic_/_Text_Only.print_bgcolor": false,
   "print.printer_Generic_/_Text_Only.print_edge_right": 0,
   "print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_top": 0,
   "print.printer_Generic_/_Text_Only.print_unwriteable_margin_bottom": 0,
   "print.printer_Brother_HL-2130_series.print_bgcolor": false,
   "print.printer_Microsoft_Print_to_PDF.print_bgcolor": false,
   "print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_bottom_twips": 0,
   "print.printer_Microsoft_XPS_Document_Writer.print_headerright": "&U",
   "print.printer_Generic_/_Text_Only.print_margin_left": "0.5",
   "print.printer_Brother_HL-2130_series.print_margin_top": "0.5",
   "print.printer_Microsoft_XPS_Document_Writer.print_margin_top": "0.5",
   "print.printer_Generic_/_Text_Only.print_evenpages": true,
   "print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom": 0,
   "print.printer_Generic_/_Text_Only.print_paper_size_unit": 0,
   "print.printer_Microsoft_Print_to_PDF.print_edge_left": 0,
   "print.printer_Generic_/_Text_Only.print_headerleft": "",
   "print.printer_Microsoft_Print_to_PDF.print_headerleft": "&T",
   "print.printer_Microsoft_XPS_Document_Writer.print_bgcolor": false,
   "print.printer_Microsoft_Print_to_PDF.print_page_delay": 50,
   "print.printer_Microsoft_XPS_Document_Writer.print_headercenter": "",
   "print.printer_Brother_HL-2130_series.print_edge_left": 0,
   "print.printer_Generic_/_Text_Only.print_paper_name": "",
   "print.printer_Microsoft_Print_to_PDF.print_footerleft": "&PT",
   "print.printer_Microsoft_XPS_Document_Writer.print_headerleft": "&T",
   "print.printer_Generic_/_Text_Only.print_unwriteable_margin_left": 0,
   "print.printer_Generic_/_Text_Only.print_edge_top": 0,
   "print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit": true,
   "print.printer_Brother_HL-2130_series.print_to_file": false,
   "print.printer_Microsoft_Print_to_PDF.print_footercenter": "",
   "print.printer_Microsoft_Print_to_PDF.print_paper_size_unit": 0,
   "print.printer_Microsoft_XPS_Document_Writer.print_footerright": "&D",
   "print.printer_Microsoft_XPS_Document_Writer.print_paper_height": "279.00",
   "print.printer_Microsoft_Print_to_PDF.print_reversed": false,
   "print.printer_Microsoft_XPS_Document_Writer.print_oddpages": true,
   "print.printer_Microsoft_Print_to_PDF.print_oddpages": true,
   "print.printer_Microsoft_Print_to_PDF.print_margin_bottom": "0.5",
   "print.printer_Generic_/_Text_Only.print_footerleft": "&PT",
   "print.printer_Microsoft_XPS_Document_Writer.print_paper_width": "215.00",
   "print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_right": 0,
   "print.printer_Brother_HL-2130_series.print_resolution": 600,
   "print.printer_Generic_/_Text_Only.print_paper_data": -1,
   "print.printer_Microsoft_Print_to_PDF.print_resolution": 600,
   "print.printer_Brother_HL-2130_series.print_paper_width": "  8.50",
   "print.printer_Microsoft_Print_to_PDF.print_paper_name": "",
   "print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_top_twips": 0,
   "print.printer_Microsoft_XPS_Document_Writer.print_duplex": -437918235,
   "print.printer_Brother_HL-2130_series.print_headercenter": "",
   "print.printer_Generic_/_Text_Only.print_paper_width": "  8.50",
   "print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_left": 0,
   "print.printer_Generic_/_Text_Only.print_edge_left": 0,
   "print.printer_Generic_/_Text_Only.print_footerright": "&D",
   "print.printer_Microsoft_XPS_Document_Writer.print_margin_left": "0.5",
   "print.printer_Microsoft_XPS_Document_Writer.print_edge_top": 0,
   "print.printer_Microsoft_Print_to_PDF.print_margin_right": "0.5",
   "print.printer_Microsoft_Print_to_PDF.print_edge_bottom": 0,
   "print.printer_Brother_HL-2130_series.print_footerleft": "&PT",
   "print.printer_Microsoft_Print_to_PDF.print_edge_top": 0,
   "print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom": 0,
   "print.printer_Generic_/_Text_Only.print_margin_bottom": "0.300000011920929",
   "print.printer_Microsoft_Print_to_PDF.print_edge_right": 0,
   "print.printer_Brother_HL-2130_series.print_in_color": true,
   "print.printer_Microsoft_Print_to_PDF.print_paper_id": "1",
   "print.printer_Brother_HL-2130_series.print_scaling": "  0.95",
   "print.printer_Brother_HL-2130_series.print_footerright": "&D",
   "print.printer_Generic_/_Text_Only.print_headercenter": "",
   "print.printer_Microsoft_Print_to_PDF.print_shrink_to_fit": true,
   "print.printer_Brother_HL-2130_series.print_headerright": "&U",
   "print.printer_Brother_HL-2130_series.print_unwriteable_margin_top": 0,
   "print.printer_Generic_/_Text_Only.print_margin_top": "0.300000011920929",
   "print.printer_Microsoft_Print_to_PDF.print_paper_data": 1,
   "print.printer_Brother_HL-2130_series.print_unwriteable_margin_right": 0,
   "print.printer_Microsoft_Print_to_PDF.print_bgimages": false,
   "print.printer_Microsoft_XPS_Document_Writer.print_bgimages": false,
   "print.printer_Generic_/_Text_Only.print_duplex": -437918235,
   "print.printer_Brother_HL-2130_series.print_margin_left": "0.5",
   "print.printer_Microsoft_XPS_Document_Writer.print_to_file": true,
   "print.printer_Brother_HL-2130_series.print_evenpages": true,
   "print.printer_Microsoft_Print_to_PDF.print_to_file": false,
   "print.printer_Generic_/_Text_Only.print_reversed": false,
   "print.printer_Microsoft_Print_to_PDF.print_paper_width": " -1.00",
   "print.printer_Brother_HL-2130_series.print_headerleft": "&T",
   "print.printer_Generic_/_Text_Only.print_footercenter": "",
   "print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom": "0.5",
   "print.printer_Microsoft_Print_to_PDF.print_footerright": "&D",
   "print.printer_Brother_HL-2130_series.print_edge_bottom": 0,
   "print.printer_Generic_/_Text_Only.print_page_delay": 50,
   "print.printer_Microsoft_Print_to_PDF.print_headerright": "&U",
   "print.printer_Generic_/_Text_Only.print_oddpages": true,
   "print.printer_Generic_/_Text_Only.print_shrink_to_fit": false,
   "print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_left_twips": 0,
   "print.printer_Generic_/_Text_Only.print_margin_right": "0.5",
   "print.printer_Brother_HL-2130_series.print_shrink_to_fit": false,
   "print.printer_Microsoft_XPS_Document_Writer.print_footercenter": "",
   "print.printer_Brother_HL-2130_series.print_reversed": false,
   "print.printer_Brother_HL-2130_series.print_paper_size_unit": 0,
   "print.printer_Generic_/_Text_Only.print_unwriteable_margin_right": 0,
   "print.printer_Microsoft_XPS_Document_Writer.print_resolution": 600,
   "print.printer_Microsoft_XPS_Document_Writer.print_paper_data": -1,
   "print.printer_Microsoft_Print_to_PDF.print_duplex": 0,
   "print.printer_Microsoft_Print_to_PDF.print_paper_height": " -1.00",
   "print.printer_Generic_/_Text_Only.print_orientation": 0,
   "print.printer_Brother_HL-2130_series.print_page_delay": 50,
   "print.printer_Brother_HL-2130_series.print_duplex": 0,
   "print.printer_Generic_/_Text_Only.print_bgimages": false,
   "privacy.purge_trackers.last_purge": "1645663486619",
   "privacy.sanitize.migrateClearSavedPwdsOnExit": true,
   "privacy.sanitize.pending": "[]",
   "privacy.cpd.extensions-sessionmanager": false,
   "privacy.purge_trackers.date_in_cookie_database": "0",
   "security.sandbox.plugin.tempDirSuffix": "{26e4f45a-9602-4f0a-a23f-85bf8beca05c}",
   "security.remote_settings.crlite_filters.checked": 1653611033,
   "security.sandbox.content.tempDirSuffix": "{36309bb1-1b9e-4cea-ab8f-8bd87f501e54}",
   "security.remote_settings.intermediates.checked": 1653611033,
   "services.sync.declinedEngines": "",
   "storage.vacuum.last.places.sqlite": 1651733069,
   "storage.vacuum.last.index": 1,
   "ui.osk.debug.keyboardDisplayReason": "IKPOS: Touch screen not found."
 },
 "lockedPreferences": {},
 "media": {
   "currentAudioBackend": "wasapi",
   "currentMaxAudioChannels": 2,
   "currentPreferredChannelLayout": "stereo",
   "currentPreferredSampleRate": 48000,
   "audioOutputDevices": [
     {
       "name": "Speakers (High Definition Audio Device)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C1495&REV_1001\\4&148a919f&0&0001",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 480,
       "minLatency": 129
     },
     {
       "name": "Digital Audio (HDMI) (High Definition Audio Device)",
       "groupId": "",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Speakers (High Definition Audio Device)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C1495&REV_1001\\4&148a919f&0&0001",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 7,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 480,
       "minLatency": 129
     },
     {
       "name": "Digital Audio (HDMI) (3- High Definition Audio Device)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_8086&DEV_0054&SUBSYS_80860101&REV_1000\\4&148a919f&0&0301",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Digital Audio (HDMI) (High Definition Audio Device)",
       "groupId": "",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Digital Audio (HDMI) (High Definition Audio Device)",
       "groupId": "",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Digital Audio (HDMI) (High Definition Audio Device)",
       "groupId": "",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Digital Audio (HDMI) (2- High Definition Audio Device)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_8086&DEV_2805&SUBSYS_80861495&REV_1000\\4&148a919f&0&0301",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Internal AUX Jack (High Definition Audio Device)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C1495&REV_1001\\4&148a919f&0&0001",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     }
   ],
   "audioInputDevices": [
     {
       "name": "Internal AUX Jack (High Definition Audio Device)",
       "groupId": "",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Microphone (High Definition Audio Device)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C1495&REV_1001\\4&148a919f&0&0001",
       "vendor": "",
       "type": 1,
       "state": 1,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Internal AUX Jack (2- High Definition Audio Device)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_8086&DEV_2805&SUBSYS_80861495&REV_1000\\4&148a919f&0&0301",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Line In (High Definition Audio Device)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C1495&REV_1001\\4&148a919f&0&0001",
       "vendor": "",
       "type": 1,
       "state": 1,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Internal AUX Jack (High Definition Audio Device)",
       "groupId": "",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Internal AUX Jack (3- High Definition Audio Device)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_8086&DEV_0054&SUBSYS_80860101&REV_1000\\4&148a919f&0&0301",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     }
   ]
 },
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0,
   "handlerUsed": true
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.16",
     "version": "4.16"
   },
   "NSS": {
     "minVersion": "3.32.1",
     "version": "3.32.1"
   },
   "NSSUTIL": {
     "minVersion": "3.32.1",
     "version": "3.32.1"
   },
   "NSSSSL": {
     "minVersion": "3.32.1",
     "version": "3.32.1"
   },
   "NSSSMIME": {
     "minVersion": "3.32.1",
     "version": "3.32.1"
   }
 },
 "userJS": {
   "exists": true
 },
 "crashes": {
   "submitted": [],
   "pending": 7
 },
 "sandbox": {
   "contentSandboxLevel": 3,
   "effectiveContentSandboxLevel": 3
 },
 "graphics": {
   "numTotalWindows": 1,
   "numAcceleratedWindows": 1,
   "windowLayerManagerType": "Direct3D 11",
   "windowLayerManagerRemote": true,
   "windowUsingAdvancedLayers": false,
   "adapterDescription": "NVIDIA GeForce 210 ",
   "adapterVendorID": "0x10de",
   "adapterDeviceID": "0x0a65",
   "adapterSubsysID": "36291458",
   "adapterRAM": "1024",
   "adapterDrivers": "nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um",
   "driverVersion": "21.21.13.4201",
   "driverDate": "11-14-2016",
   "adapterDescription2": "",
   "adapterVendorID2": "",
   "adapterDeviceID2": "",
   "adapterSubsysID2": "",
   "adapterRAM2": "",
   "adapterDrivers2": "",
   "driverVersion2": "",
   "driverDate2": "",
   "isGPU2Active": false,
   "direct2DEnabled": true,
   "directWriteEnabled": true,
   "directWriteVersion": "10.0.19041.1566",
   "webgl1Renderer": "Google Inc. -- ANGLE (NVIDIA GeForce 210  Direct3D11 vs_4_1 ps_4_1)",
   "webgl1Version": "OpenGL ES 2.0 (ANGLE 2.1.0.dec065540d5f)",
   "webgl1DriverExtensions": "GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object ",
   "webgl1Extensions": "ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture",
   "webgl1WSIInfo": "EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a070)\nEGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f)\nEGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource \nEGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses ",
   "webgl2Renderer": "Google Inc. -- ANGLE (NVIDIA GeForce 210  Direct3D11 vs_4_1 ps_4_1)",
   "webgl2Version": "OpenGL ES 3.0 (ANGLE 2.1.0.dec065540d5f)",
   "webgl2DriverExtensions": "GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object ",
   "webgl2Extensions": "EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc",
   "webgl2WSIInfo": "EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a070)\nEGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f)\nEGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource \nEGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses ",
   "info": {
     "AzureCanvasBackend": "direct2d 1.1",
     "AzureFallbackCanvasBackend": "skia",
     "AzureContentBackend": "direct2d 1.1",
     "AzureCanvasAccelerated": 0
   },
   "failures": [
     "[GFX1-]: Unrecognized feature WEBRENDER"
   ],
   "indices": [
     0
   ],
   "featureLog": {
     "features": [
       {
         "name": "HW_COMPOSITING",
         "description": "Compositing",
         "status": "available",
         "log": [
           {
             "type": "default",
             "status": "available"
           }
         ]
       },
       {
         "name": "D3D11_COMPOSITING",
         "description": "Direct3D11 Compositing",
         "status": "available",
         "log": [
           {
             "type": "default",
             "status": "available"
           }
         ]
       },
       {
         "name": "DIRECT2D",
         "description": "Direct2D",
         "status": "available",
         "log": [
           {
             "type": "default",
             "status": "available"
           }
         ]
       },
       {
         "name": "D3D11_HW_ANGLE",
         "description": "Direct3D11 hardware ANGLE",
         "status": "available",
         "log": [
           {
             "type": "default",
             "status": "available"
           }
         ]
       },
       {
         "name": "GPU_PROCESS",
         "description": "GPU Process",
         "status": "unavailable",
         "log": [
           {
             "type": "default",
             "status": "unavailable",
             "message": "Multi-process mode is not enabled"
           }
         ]
       },
       {
         "name": "WEBRENDER",
         "description": "WebRender",
         "status": "unavailable",
         "log": [
           {
             "type": "default",
             "status": "opt-in",
             "message": "WebRender is an opt-in feature"
           },
           {
             "type": "runtime",
             "status": "unavailable",
             "message": "Build doesn't include WebRender"
           }
         ]
       },
       {
         "name": "ADVANCED_LAYERS",
         "description": "Advanced Layers",
         "status": "disabled",
         "log": [
           {
             "type": "default",
             "status": "disabled",
             "message": "Disabled by default"
           }
         ]
       }
     ],
     "fallbacks": []
   },
   "crashGuards": []
 },
 "experiments": [],
 "extensions": [
   {
     "name": "AVG Online Security",
     "version": "20.3.10",
     "isActive": true,
     "id": "aos@avg.com"
   },
   {
     "name": "Pinterest Save Button",
     "version": "4.1.103",
     "isActive": true,
     "id": "jid1-YcMV6ngYmQRA2w@jetpack"
   },
   {
     "name": "RoboForm Password Manager",
     "version": "9.3.1.1",
     "isActive": true,
     "id": "rf-firefox@siber.com"
   },
   {
     "name": "About sessionstore",
     "version": "0.34",
     "isActive": false,
     "id": "aboutsessionstore@dt"
   },
   {
     "name": "Classic Theme Restorer",
     "version": "1.7.7.2",
     "isActive": false,
     "id": "ClassicThemeRestorer@ArisT2Noia4dev"
   },
   {
     "name": "Color That Site!",
     "version": "0.17",
     "isActive": false,
     "id": "ColourThatSite@einspeiser.de"
   },
   {
     "name": "Hotfix for Firefox bug 1548973 (armagaddon 2.0) mitigation",
     "version": "1.1.4",
     "isActive": false,
     "id": "hotfix-bug-1548973@mozilla.org"
   },
   {
     "name": "NoUn Buttons",
     "version": "1.1.4.1.1-signed.1-signed",
     "isActive": false,
     "id": "{99f30549-35d4-11d9-8a2a-396c6e707e82}"
   },
   {
     "name": "ReminderFox",
     "version": "2.1.6.3",
     "isActive": false,
     "id": "{ada4b710-8346-4b82-8199-5de2b400a6ae}"
   },
   {
     "name": "ScrapBook",
     "version": "1.5.14",
     "isActive": false,
     "id": "{53A03D43-5363-4669-8190-99061B2DEBA5}"
   },
   {
     "name": "Session Manager",
     "version": "0.8.1.13",
     "isActive": false,
     "id": "{1280606b-2510-4fe0-97ef-9b5a22eafe30}"
   },
   {
     "name": "SQLite Manager",
     "version": "0.8.3.1-signed.1-signed",
     "isActive": false,
     "id": "SQLiteManager@mrinalkant.blogspot.com"
   },
   {
     "name": "Tab Groups",
     "version": "2.1.4",
     "isActive": false,
     "id": "tabgroups@quicksaver"
   },
   {
     "name": "Tab Session Manager",
     "version": "6.11.1",
     "isActive": false,
     "id": "Tab-Session-Manager@sienori"
   }
 ],
 "features": [
   {
     "name": "Activity Stream",
     "version": "0.0.0",
     "id": "activity-stream@mozilla.org"
   },
   {
     "name": "Application Update Service Helper",
     "version": "2.0",
     "id": "aushelper@mozilla.org"
   },
   {
     "name": "Click-to-Play staged rollout",
     "version": "1.4",
     "id": "clicktoplay-rollout@mozilla.org"
   },
   {
     "name": "Firefox Screenshots",
     "version": "10.12.0",
     "id": "screenshots@mozilla.org"
   },
   {
     "name": "Follow-on Search Telemetry",
     "version": "0.9.3",
     "id": "followonsearch@mozilla.com"
   },
   {
     "name": "Form Autofill",
     "version": "1.0",
     "id": "formautofill@mozilla.org"
   },
   {
     "name": "Multi-process staged rollout",
     "version": "3.00",
     "id": "e10srollout@mozilla.org"
   },
   {
     "name": "Photon onboarding",
     "version": "0.1",
     "id": "onboarding@mozilla.org"
   },
   {
     "name": "Pocket",
     "version": "1.0.5",
     "id": "firefox@getpocket.com"
   },
   {
     "name": "Shield Recipe Client",
     "version": "65",
     "id": "shield-recipe-client@mozilla.org"
   },
   {
     "name": "Web Compat",
     "version": "1.1",
     "id": "webcompat@mozilla.org"
   }
 ]

}

And here is the text.

Troubleshooting Information

Application Basics


Name: Firefox Version: 56.0 Build ID: 20170926190823 Update Channel: release-cck-mozilla-EMEfree User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:56.0) Gecko/20100101 Firefox/56.0 OS: Windows_NT 10.0 Multiprocess Windows: 0/1 (Disabled by accessibility tools) Web Content Processes: Stylo: false (disabled by default) Google Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports (including 7 pending crashes in the given time range)

Firefox Features


Name: Activity Stream Version: 0.0.0 ID: activity-stream@mozilla.org

Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org

Name: Click-to-Play staged rollout Version: 1.4 ID: clicktoplay-rollout@mozilla.org

Name: Firefox Screenshots Version: 10.12.0 ID: screenshots@mozilla.org

Name: Follow-on Search Telemetry Version: 0.9.3 ID: followonsearch@mozilla.com

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Multi-process staged rollout Version: 3.00 ID: e10srollout@mozilla.org

Name: Photon onboarding Version: 0.1 ID: onboarding@mozilla.org

Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com

Name: Shield Recipe Client Version: 65 ID: shield-recipe-client@mozilla.org

Name: Web Compat Version: 1.1 ID: webcompat@mozilla.org

Extensions


Name: AVG Online Security Version: 20.3.10 Enabled: true ID: aos@avg.com

Name: Pinterest Save Button Version: 4.1.103 Enabled: true ID: jid1-YcMV6ngYmQRA2w@jetpack

Name: RoboForm Password Manager Version: 9.3.1.1 Enabled: true ID: rf-firefox@siber.com

Name: About sessionstore Version: 0.34 Enabled: false ID: aboutsessionstore@dt

Name: Classic Theme Restorer Version: 1.7.7.2 Enabled: false ID: ClassicThemeRestorer@ArisT2Noia4dev

Name: Color That Site! Version: 0.17 Enabled: false ID: ColourThatSite@einspeiser.de

Name: Hotfix for Firefox bug 1548973 (armagaddon 2.0) mitigation Version: 1.1.4 Enabled: false ID: hotfix-bug-1548973@mozilla.org

Name: NoUn Buttons Version: 1.1.4.1.1-signed.1-signed Enabled: false ID: {99f30549-35d4-11d9-8a2a-396c6e707e82}

Name: ReminderFox Version: 2.1.6.3 Enabled: false ID: {ada4b710-8346-4b82-8199-5de2b400a6ae}

Name: ScrapBook Version: 1.5.14 Enabled: false ID: {53A03D43-5363-4669-8190-99061B2DEBA5}

Name: Session Manager Version: 0.8.1.13 Enabled: false ID: {1280606b-2510-4fe0-97ef-9b5a22eafe30}

Name: SQLite Manager Version: 0.8.3.1-signed.1-signed Enabled: false ID: SQLiteManager@mrinalkant.blogspot.com

Name: Tab Groups Version: 2.1.4 Enabled: false ID: tabgroups@quicksaver

Name: Tab Session Manager Version: 6.11.1 Enabled: false ID: Tab-Session-Manager@sienori

Graphics


Features Compositing: Direct3D 11 Asynchronous Pan/Zoom: none WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a070) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 1 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce 210 Direct3D11 vs_4_1 ps_4_1) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.dec065540d5f) WebGL 1 Driver Extensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a070) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce 210 Direct3D11 vs_4_1 ps_4_1) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.dec065540d5f) WebGL 2 Driver Extensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc Direct2D: true DirectWrite: true (10.0.19041.1566) GPU #1 Active: Yes Description: NVIDIA GeForce 210 Vendor ID: 0x10de Device ID: 0x0a65 Driver Version: 21.21.13.4201 Driver Date: 11-14-2016 Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Subsys ID: 36291458 RAM: 1024

Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: skia failures: [GFX1-]: Unrecognized feature WEBRENDER Decision Log GPU_PROCESS: unavailable by default: Multi-process mode is not enabled WEBRENDER: opt-in by default: WebRender is an opt-in feature unavailable by runtime: Build doesn't include WebRender ADVANCED_LAYERS: disabled by default: Disabled by default


Failure Log (#0) Error: Unrecognized feature WEBRENDER

Media


Audio Backend: wasapi Max Channels: 2 Preferred Channel Layout: stereo Preferred Sample Rate: 48000 Output Devices Name: Group Speakers (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C1495&REV_1001\4&148a919f&0&0001 Digital Audio (HDMI) (High Definition Audio Device): Speakers (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C1495&REV_1001\4&148a919f&0&0001 Digital Audio (HDMI) (3- High Definition Audio Device): HDAUDIO\FUNC_01&VEN_8086&DEV_0054&SUBSYS_80860101&REV_1000\4&148a919f&0&0301 Digital Audio (HDMI) (High Definition Audio Device): Digital Audio (HDMI) (High Definition Audio Device): Digital Audio (HDMI) (High Definition Audio Device): Digital Audio (HDMI) (2- High Definition Audio Device): HDAUDIO\FUNC_01&VEN_8086&DEV_2805&SUBSYS_80861495&REV_1000\4&148a919f&0&0301 Internal AUX Jack (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C1495&REV_1001\4&148a919f&0&0001 Input Devices Name: Group Internal AUX Jack (High Definition Audio Device): Microphone (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C1495&REV_1001\4&148a919f&0&0001 Internal AUX Jack (2- High Definition Audio Device): HDAUDIO\FUNC_01&VEN_8086&DEV_2805&SUBSYS_80861495&REV_1000\4&148a919f&0&0301 Line In (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C1495&REV_1001\4&148a919f&0&0001 Internal AUX Jack (High Definition Audio Device): Internal AUX Jack (3- High Definition Audio Device): HDAUDIO\FUNC_01&VEN_8086&DEV_0054&SUBSYS_80860101&REV_1000\4&148a919f&0&0301

Important Modified Preferences


accessibility.lastLoadDate: 1653612462 accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.amount_written: 6868 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.download.manager.alertOnEXEOpen: true browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20170926190823 browser.startup.homepage_override.buildID: 20170926190823 browser.startup.homepage_override.mstone: 56.0 browser.tabs.loadInBackground: false browser.tabs.remote.autostart.2: true browser.urlbar.placeholderName: Wikipedia (en) browser.urlbar.quicksuggest.migrationVersion: 2 browser.urlbar.quicksuggest.scenario: history browser.urlbar.resultGroups: {"children":[{"maxResultCount":1,"children":[{"group":"heuristicTest"},{"group":"heuristicExtension"},{"group":"heuristi browser.urlbar.searchSuggestionsChoice: false browser.urlbar.suggest.searches: false browser.urlbar.tipShownCount.searchTip_onboard: 2 browser.urlbar.userMadeSearchSuggestionsChoice: true dom.apps.lastUpdate.buildID: 20161019084923 dom.apps.lastUpdate.mstone: 49.0.2 dom.apps.reset-permissions: true dom.max_script_run_time: 0 dom.mozApps.used: true dom.push.userAgentID: d58e7425b9c84831ab381e28fd814976 extensions.lastAppVersion: 56.0 font.internaluseonly.changed: true gfx.crash-guard.d3d11layers.appVersion: 56.0 gfx.crash-guard.d3d11layers.deviceID: 0x0a65 gfx.crash-guard.d3d11layers.driverVersion: 21.21.13.4201 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d11video: 2 gfx.crash-guard.status.d3d9video: 2 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 72.0.2 gfx.crash-guard.wmfvpxvideo.deviceID: 0x0a65 gfx.crash-guard.wmfvpxvideo.driverVersion: 21.21.13.4201 gfx.direct3d.last_used_feature_level_idx: 0 layers.mlgpu.sanity-test-failed: false media.benchmark.vp9.fps: 21 media.benchmark.vp9.versioncheck: 2 media.gmp-eme-adobe.abi: x86-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1461742091 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1653637671 media.gmp-gmpopenh264.version: 1.7.1 media.gmp-manager.buildID: 20170926190823 media.gmp-manager.lastCheck: 1653726189 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.webrtc.debug.aec_log_dir: C:\Users\Dell\AppData\Local\Temp media.webrtc.debug.log_file: C:\Users\Dell\AppData\Local\Temp\WebRTC.log network.cookie.prefsMigrated: true network.http.max-persistent-connections-per-server: 4 network.predictor.cleaned-up: true places.database.lastMaintenance: 1653352055 places.history.expiration.transient_current_max_pages: 85135 plugin.disable_full_page_plugin_for_types: application/pdf plugin.flash.arch: x86_64-msvc plugin.flash.blockliststate: 0 plugin.flash.desc: Shockwave Flash 32.0 r0 plugin.flash.lastmod_hi: 373 plugin.flash.lastmod_lo: -1634576736 plugin.flash.path: C:\Windows\system32\Macromed\Flash\NPSWF64_32_0_0_445.dll plugin.flash.version: 32.0.0.445 plugin.importedState: true plugins.ctprollout.cohort: test plugins.ctprollout.cohortSample: 0.008588 print.printer_Brother_HL-2130_series.print_bgcolor: false print.printer_Brother_HL-2130_series.print_bgimages: false print.printer_Brother_HL-2130_series.print_duplex: 0 print.printer_Brother_HL-2130_series.print_edge_bottom: 0 print.printer_Brother_HL-2130_series.print_edge_left: 0 print.printer_Brother_HL-2130_series.print_edge_right: 0 print.printer_Brother_HL-2130_series.print_edge_top: 0 print.printer_Brother_HL-2130_series.print_evenpages: true print.printer_Brother_HL-2130_series.print_footercenter: print.printer_Brother_HL-2130_series.print_footerleft: &PT print.printer_Brother_HL-2130_series.print_footerright: &D print.printer_Brother_HL-2130_series.print_headercenter: print.printer_Brother_HL-2130_series.print_headerleft: &T print.printer_Brother_HL-2130_series.print_headerright: &U print.printer_Brother_HL-2130_series.print_in_color: true print.printer_Brother_HL-2130_series.print_margin_bottom: 0.5 print.printer_Brother_HL-2130_series.print_margin_left: 0.5 print.printer_Brother_HL-2130_series.print_margin_right: 0.5 print.printer_Brother_HL-2130_series.print_margin_top: 0.5 print.printer_Brother_HL-2130_series.print_oddpages: true print.printer_Brother_HL-2130_series.print_orientation: 0 print.printer_Brother_HL-2130_series.print_page_delay: 50 print.printer_Brother_HL-2130_series.print_paper_data: 1 print.printer_Brother_HL-2130_series.print_paper_height: 11.00 print.printer_Brother_HL-2130_series.print_paper_name: print.printer_Brother_HL-2130_series.print_paper_size_unit: 0 print.printer_Brother_HL-2130_series.print_paper_width: 8.50 print.printer_Brother_HL-2130_series.print_resolution: 600 print.printer_Brother_HL-2130_series.print_reversed: false print.printer_Brother_HL-2130_series.print_scaling: 0.95 print.printer_Brother_HL-2130_series.print_shrink_to_fit: false print.printer_Brother_HL-2130_series.print_to_file: false print.printer_Brother_HL-2130_series.print_unwriteable_margin_bottom: 0 print.printer_Brother_HL-2130_series.print_unwriteable_margin_left: 0 print.printer_Brother_HL-2130_series.print_unwriteable_margin_right: 0 print.printer_Brother_HL-2130_series.print_unwriteable_margin_top: 0 print.printer_Generic_/_Text_Only.print_bgcolor: false print.printer_Generic_/_Text_Only.print_bgimages: false print.printer_Generic_/_Text_Only.print_duplex: -437918235 print.printer_Generic_/_Text_Only.print_edge_bottom: 0 print.printer_Generic_/_Text_Only.print_edge_left: 0 print.printer_Generic_/_Text_Only.print_edge_right: 0 print.printer_Generic_/_Text_Only.print_edge_top: 0 print.printer_Generic_/_Text_Only.print_evenpages: true print.printer_Generic_/_Text_Only.print_footercenter: print.printer_Generic_/_Text_Only.print_footerleft: &PT print.printer_Generic_/_Text_Only.print_footerright: &D print.printer_Generic_/_Text_Only.print_headercenter: print.printer_Generic_/_Text_Only.print_headerleft: print.printer_Generic_/_Text_Only.print_headerright: print.printer_Generic_/_Text_Only.print_in_color: true print.printer_Generic_/_Text_Only.print_margin_bottom: 0.300000011920929 print.printer_Generic_/_Text_Only.print_margin_left: 0.5 print.printer_Generic_/_Text_Only.print_margin_right: 0.5 print.printer_Generic_/_Text_Only.print_margin_top: 0.300000011920929 print.printer_Generic_/_Text_Only.print_oddpages: true print.printer_Generic_/_Text_Only.print_orientation: 0 print.printer_Generic_/_Text_Only.print_page_delay: 50 print.printer_Generic_/_Text_Only.print_paper_data: -1 print.printer_Generic_/_Text_Only.print_paper_height: 11.00 print.printer_Generic_/_Text_Only.print_paper_name: print.printer_Generic_/_Text_Only.print_paper_size_unit: 0 print.printer_Generic_/_Text_Only.print_paper_width: 8.50 print.printer_Generic_/_Text_Only.print_resolution: 600 print.printer_Generic_/_Text_Only.print_reversed: false print.printer_Generic_/_Text_Only.print_scaling: 0.90 print.printer_Generic_/_Text_Only.print_shrink_to_fit: false print.printer_Generic_/_Text_Only.print_to_file: true print.printer_Generic_/_Text_Only.print_unwriteable_margin_bottom: 0 print.printer_Generic_/_Text_Only.print_unwriteable_margin_left: 0 print.printer_Generic_/_Text_Only.print_unwriteable_margin_right: 0 print.printer_Generic_/_Text_Only.print_unwriteable_margin_top: 0 print.printer_Microsoft_Print_to_PDF.print_bgcolor: false print.printer_Microsoft_Print_to_PDF.print_bgimages: false print.printer_Microsoft_Print_to_PDF.print_duplex: 0 print.printer_Microsoft_Print_to_PDF.print_edge_bottom: 0 print.printer_Microsoft_Print_to_PDF.print_edge_left: 0 print.printer_Microsoft_Print_to_PDF.print_edge_right: 0 print.printer_Microsoft_Print_to_PDF.print_edge_top: 0 print.printer_Microsoft_Print_to_PDF.print_evenpages: true print.printer_Microsoft_Print_to_PDF.print_footercenter: print.printer_Microsoft_Print_to_PDF.print_footerleft: &PT print.printer_Microsoft_Print_to_PDF.print_footerright: &D print.printer_Microsoft_Print_to_PDF.print_headercenter: print.printer_Microsoft_Print_to_PDF.print_headerleft: &T print.printer_Microsoft_Print_to_PDF.print_headerright: &U print.printer_Microsoft_Print_to_PDF.print_in_color: true print.printer_Microsoft_Print_to_PDF.print_margin_bottom: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_left: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_right: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_top: 0.5 print.printer_Microsoft_Print_to_PDF.print_oddpages: true print.printer_Microsoft_Print_to_PDF.print_orientation: 0 print.printer_Microsoft_Print_to_PDF.print_page_delay: 50 print.printer_Microsoft_Print_to_PDF.print_paper_data: 1 print.printer_Microsoft_Print_to_PDF.print_paper_height: -1.00 print.printer_Microsoft_Print_to_PDF.print_paper_id: 1 print.printer_Microsoft_Print_to_PDF.print_paper_name: print.printer_Microsoft_Print_to_PDF.print_paper_size_unit: 0 print.printer_Microsoft_Print_to_PDF.print_paper_width: -1.00 print.printer_Microsoft_Print_to_PDF.print_resolution: 600 print.printer_Microsoft_Print_to_PDF.print_reversed: false print.printer_Microsoft_Print_to_PDF.print_scaling: 1.00 print.printer_Microsoft_Print_to_PDF.print_shrink_to_fit: true print.printer_Microsoft_Print_to_PDF.print_to_file: false print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_bottom_twips: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_left: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_left_twips: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_right: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_right_twips: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_top: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_top_twips: 0 print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: -437918235 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true print.printer_Microsoft_XPS_Document_Writer.print_footercenter: print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D print.printer_Microsoft_XPS_Document_Writer.print_headercenter: print.printer_Microsoft_XPS_Document_Writer.print_headerleft: &T print.printer_Microsoft_XPS_Document_Writer.print_headerright: &U print.printer_Microsoft_XPS_Document_Writer.print_in_color: true print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0 print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50 print.printer_Microsoft_XPS_Document_Writer.print_paper_data: -1 print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 279.00 print.printer_Microsoft_XPS_Document_Writer.print_paper_name: print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 1 print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 215.00 print.printer_Microsoft_XPS_Document_Writer.print_resolution: 600 print.printer_Microsoft_XPS_Document_Writer.print_reversed: false print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1.00 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true print.printer_Microsoft_XPS_Document_Writer.print_to_file: true print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0 privacy.cpd.extensions-sessionmanager: false privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1645663486619 privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.pending: [] security.remote_settings.crlite_filters.checked: 1653611033 security.remote_settings.intermediates.checked: 1653611033 security.sandbox.content.tempDirSuffix: {36309bb1-1b9e-4cea-ab8f-8bd87f501e54} security.sandbox.plugin.tempDirSuffix: {26e4f45a-9602-4f0a-a23f-85bf8beca05c} services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1651733069 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

user.js Preferences


Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.

Important Locked Preferences


Places Database


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0 Accessible Handler Used: true

Library Versions


NSPR Expected minimum version: 4.16 Version in use: 4.16

NSS Expected minimum version: 3.32.1 Version in use: 3.32.1

NSSSMIME Expected minimum version: 3.32.1 Version in use: 3.32.1

NSSSSL Expected minimum version: 3.32.1 Version in use: 3.32.1

NSSUTIL Expected minimum version: 3.32.1 Version in use: 3.32.1

Experimental Features


Sandbox


Content Process Sandbox Level: 3 Effective Content Process Sandbox Level: 3

Asked by jacqfelis 2 years ago

Last reply by jacqfelis 2 years ago

  • Archived

Your Firefox profile cannot be loaded. It may be missing or inaccessible

I am having trouble to open firefox browser for ubuntu 20.04(focal). I have also delete mozilla folder from cache and then reinstalled again. I have tried to rename pro… (read more)

I am having trouble to open firefox browser for ubuntu 20.04(focal). I have also delete mozilla folder from cache and then reinstalled again. I have tried to rename profileini file. Finally I have uninstall and install using terminal by "sudo apt install firefox" but still I am getting this error "Your Firefox profile cannot be loaded. It may be missing or inaccessible".

How to resolve this.

Thanks in advance.

Asked by ms.sona.12 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Add Thunderbird to my Laptop

Hello, I apologize I'm not tech savvy at all. Is it possible to access my Thunderbird e-mail, that's currently set up on our HP Pavilion on my laptop? I have a Gateway … (read more)

Hello, I apologize I'm not tech savvy at all. Is it possible to access my Thunderbird e-mail, that's currently set up on our HP Pavilion on my laptop? I have a Gateway model GWNC31514-BL. When I attempt it on the laptop, it shows the available config. IMAP and POP3, I don't know the difference so I choose the IMAP, then I get "unable to log in at server, wrong config., user name or password" under that it says checking password. I find I'm on my laptop a lot more than at that the HP. I'd like to still be able to access it on the HP though just in case the laptop breaks down. I've had Thunderbird for many years and I'd hate to lose everything if the laptop breaks. Your help is greatly appreciated!! Sandy Schnabel



edit: fixed a formatting issue.

Asked by Sandy Schnabel 1 year ago

Last reply by Sandy Schnabel 1 year ago

  • Archived

TB E-mail dissapiring and duplicate folders after migrating to a new PC

Hi, I recently moved to a new computer (win 10 to win 10). I wanted to transfer all of my e-mails, folders and accounts/settings, and plugins. Initially, I tried using t… (read more)

Hi, I recently moved to a new computer (win 10 to win 10). I wanted to transfer all of my e-mails, folders and accounts/settings, and plugins.

Initially, I tried using the good old mozbackup (yeah I know it isn't supported but last year I was able to use it without any issues on a laptop I took with me for a trip). It didn't really work well this time. It is a very big backup - 34GB (with over 140GB on disk size which is strange).

So I tried to start over, deleted all the accounts, created a new default account, and copied the Thunderbird folder from the old PC to the new one in its entirety to the new computer.

It seemed to work but after looking at my folders (I use quickfolders) I see that many of the older folders (which do work fine on the old PC) are now empty and after the restart, they are also duplicated (again not all just the older ones - not sure why these are affected and not the new ones).

How do I solve this issue? (I looked around and there are many suggestions but not too many success stories).

Iddo

Asked by zorg44 11 months ago

Last reply by zorg44 10 months ago

  • Archived

Firefox does not see Canon printer

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer d… (read more)

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer destination field when I am in Firefox. The only print option is to "Save as PDF." How do I get the Canon to be a print destination in Firefox?

Asked by CMayer1 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Not downloading new emails but does in safe mode

In the last few days I am unable to download new emails in normal mode but can in safe mode. I am running Win 11 22621.2215 and T/B 115.2.0. This is happening on all my … (read more)

In the last few days I am unable to download new emails in normal mode but can in safe mode. I am running Win 11 22621.2215 and T/B 115.2.0. This is happening on all my network computers. I can send emails without any problems. My wife's computer works fine. I have the same problem using my normal ISP and using a mobile internet connection.

i can log in and download using my phone with Aqua Mail

It would seem that some process in Win 11 is now blocking email downloads. I have disabled my Antivirus and Malwarebytes.I have used the troubleshooter, disabled addons etc. No Change. Reinstalled T/B and connected to original profile. No change. Connected to an old profile. No change. Any ideas as to why this is suddenly happening.

Asked by alandidu1943 10 months ago

Last reply by alandidu1943 9 months ago

  • Solved
  • Archived

Updating FF, using Mac 10.12.6: Will ESR happen automatically?

I have Mac 10.12.6 on an "early 2009" 27" iMac. I'm waiting for the new 27/32inch iMac until I upgrade hardware and operating system. The release notes with FF V115 say… (read more)

I have Mac 10.12.6 on an "early 2009" 27" iMac. I'm waiting for the new 27/32inch iMac until I upgrade hardware and operating system. The release notes with FF V115 say in part " Users on those operating systems will be migrated to the ESR 115 version of Firefox."

I want to clarify that when I update to FF 116, FF will automatically install the ESR version, or will I need to do this manually? Also, will this update take a long time, like FF will be installing a totally new (ESR) version, rather than "just" the usual update?

Asked by ChrisG 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

  • Archived

Thunderbird doesn't work when restoring backup to profile

I tried posting a thread but unfortunately I didn't got any traction. Maybe I've explained myself in a not so clear way? I'm going to try again, hoping to getting better … (read more)

I tried posting a thread but unfortunately I didn't got any traction. Maybe I've explained myself in a not so clear way? I'm going to try again, hoping to getting better luck this time around. Here it goes.

Big profile backup is out of control when restored. I'm on OSX.

Backup is a normal zip file of the profile folder, created on the same machine.

I know in theory, I should just create a new profile, quit TB, and then replace the contents of the newly created profile with my backup's contents. Next time I start it up, I should see my profiles' content.

However, that doesn't happen. And this is what I've seen after several dozen (?) times attempting it:

[list] [*] the first time starting after the restore, it takes a while to start. Then I'm shown a series INBOXes named with '-n' at the end, for an arbitrary (?) number of n. Such as 'INBOX', 'INBOX-1', ..., 'INBOX-25', some 3 to 5, others 40 or 50.

The last, according to this numbering, appears to be the one that contains the actual Inbox with messages. This happens in almost all accounts in the profile (about two thirds). I can also see several 'INBOX-n.msf' files (1kb) in the filesystem, with one corresponding final 'INBOX-n' file. This, as one could guess at this point, was not part of the original backup.


[*] after restarting TB, it takes even longer, and I lose access to all other folders. Everything below the account name disappears, except for the 'INBOX' that remains listed as a folder in the left pane, and when clicked on, shows no messages, none. For every account.


[*] every subsequent restart is then very quick, and I don't get access to the folders anymore. Even the maimed access the first time around seems now to be gone. There are only the empty INBOX folders, again and again./list


Profile folder size goes from ~24GB to ~16GB throughout this, though in TB's folder pane, it looks as empty as it could be.

I've repeated this dozens of times, with two different profiles which lead to the same result.

I might have tried a restore once on Windows machine to test it out, a long time ago, which I think went smoothly. So I can't vouch for it now, but I'd guess the problem is in OSX. Which is a problem, because it's what I'm using.

Am I doing something wrong? Does it have anything to do with permissions? What can I do to get this restore working? Anyone experienced the same on OSX?

I feel silly going through the trouble of backing up weekly, don't feel safe at all by failing to restore these backups. When I need the backup, I don't think I'm going to have one. I've had a few scares, and one of these days, it's bound to happen.

Below are the pictures when I restore this backup in OSX, in the first run it shows a corrupted folder structure, and from then on I have no access to the emails anymore.

Would appreciate any help with this long running issue.


Here's the pictures of the situation:

[b]First Run:/b

[img]https://preview.redd.it/jqs03d7fdcna1.png?width=324&format=png&auto=webp&v=enabled&s=ddc6a11b9da6d0413b8a81921bb3e618879b5f73/img


[b]Second Run:/b

[img]https://preview.redd.it/mvqtvi5hdcna1.png?width=369&format=png&auto=webp&v=enabled&s=f44319dd7f06fa25df4a5cb3d931e103f59b2eeb/img

EDIT: Attached pictures of files on both profiles, profile 1 and profile 2.

Asked by hotpink8 1 year ago

Last reply by hotpink8 1 year ago

  • Archived

content of address book not showing

I followed the directions to move my address book over to new computer. All went well and when I downloaded address book to new computer - took about eight hours. when … (read more)

I followed the directions to move my address book over to new computer. All went well and when I downloaded address book to new computer - took about eight hours.

when I went to address book in new computer, none of my notes about the contacts were there? is there a way to transfer/access all the information about the contacts (addresses, etc) from old address book into new address book on new computer?

Asked by debbiehommel 1 year ago

Last reply by debbiehommel 1 year ago

  • Solved

Incorrect file format

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed… (read more)

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

Asked by Borys Krasko 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Archived

How do I save emails and calendar when changing Thunderbird from POP to IMAP?

How do I save emails and calendars when changing Thunderbird from POP to IMAP? I have TBird installed on one Windows desktop and three windows laptops using POP3 and I wa… (read more)

How do I save emails and calendars when changing Thunderbird from POP to IMAP? I have TBird installed on one Windows desktop and three windows laptops using POP3 and I want to change the accounts to use IMAP. Doing so should save me time having to manually delete the same emails on all machines. If I do not save the emails etc before I switch the accounts from POP to IMAP what, if anything, will I lose? My primary email accounts are Gmail. Some are personal and some are business. Switching those to IMAP is simply a few mouse clicks in the Gmail webmail settings. But changing TBird accounts to IMAP is a whole new kettle of fish, I imagine. Thanks in advance.

Asked by P Brixey 1 year ago

Last reply by P Brixey 1 year ago

Merge problem

I have two computers, one older with TB 115.9.0 32 bit, pop. The other has 115.9.0 64 bit, imap, same email address. I have tried to merge them, but when i do the Thund… (read more)

I have two computers, one older with TB 115.9.0 32 bit, pop. The other has 115.9.0 64 bit, imap, same email address. I have tried to merge them, but when i do the Thunderbird Import folder has zero messages and no subfolders. I also tried changing the old TB to IMAP, didnt work: "configuration problem". Any help would be appreciated.

Asked by bput71 2 months ago

Last reply by david 2 months ago

  • Archived

Upbro/godaddy is my email host . they upgraded from webmail to microsoft360 outlook this week. I am using thunderbird

'They were supposed to transfer everything over and after considerable number of interactions i now have 1 of my 5 emails working . I can send and receive emails on emai… (read more)

'They were supposed to transfer everything over and after considerable number of interactions i now have 1 of my 5 emails working . I can send and receive emails on email #1. I can receive emails on email#2,3,4,5 the problem is I can only send messages on email #1 When I go to accounts. - edit smtp server all the 5 user names default to the same user name ( last line) . Which ever user name I put in is the email that I can send emails out. for ex. if the user name is email1@xxx.com I can only send emails out on email 1. if the user name is email3@xxx.com I can only send emails out on email 3 . On the SMTP server edit page ----- Description : office 365 Server name: outlook.office365.com Port: 587 Connection security: STARTTLS AUTHENTICATION: normal password User name: email1@xxx.com I s there a way to separate the user names of the 5 emails

Asked by info8077 1 year ago

Last reply by david 1 year ago

  • Solved
  • Archived

tb-lost everything

i had the latest version 115 and i decided to install the previous version coz some things didnt go my way. i opened it and its supernova - i lost everything like setting… (read more)

i had the latest version 115 and i decided to install the previous version coz some things didnt go my way. i opened it and its supernova - i lost everything like settings, my local folders etc. how can i go back to all my settings i had in this supernova version?

Asked by Slawomir Dzwonek 11 months ago

Answered by Toad-Hall 10 months ago