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  • Archived

The background colour for some parts of the webpages has changed making it hard to read.

I know and admit I stuffed up. One day a long time ago I was prompted for my master password. When I clicked in that area/field a requester popped up asking me to pick a … (read more)

I know and admit I stuffed up.

One day a long time ago I was prompted for my master password.

When I clicked in that area/field a requester popped up asking me to pick a colour. Confused I picked one - and a bad one I now see.

So now when certain parts of a web page are opened the background colour is this horrible colour and I can't really read what is there.

I don't understand what I did or HOW I did it.

This is a cropped example of the bad contrast I am seeing.

file:///home/me/Pictures/Screenshot%20from%202022-01-22%2010-09-48.png

As I said, I admit I stuffed up. But this seems to all have happened since that one time with the main password requester.

Asked by teeny_weeny 8 months ago

Last reply by Cyclone Boom 8 months ago

Adding Signature

I am trying to create an HTML signature block. I need to add an image to my signature. In the Help for adding signatures, it says to use the menu item 'Insert > Image'… (read more)

I am trying to create an HTML signature block. I need to add an image to my signature. In the Help for adding signatures, it says to use the menu item 'Insert > Image'. I cannot find any such menu item.

The version of my Thunderbird is 91.9.1

Please indicate where I can find this function.

Thank you

Charlie

Asked by cjjphx 4 months ago

Last reply by Toad-Hall 4 months ago

  • Archived

Download manager is not showing all download history

My download library window used to display files well over a year old, everything I have saved since the last time I deleted all browser history. Recently, everything ol… (read more)

My download library window used to display files well over a year old, everything I have saved since the last time I deleted all browser history. Recently, everything older than six months was no longer displayed. The files are still there, I just have to search for them. Now it no longer shows anything older than 4 months. "Show all history" does not work. Is there a way to restore that list?

Asked by foxfire87 5 years ago

Last reply by cor-el 5 years ago

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  • Archived

Sending multiple emails from an address book

About a month or so ago Thunderbird updated. After that one of my email groups of 54 addresses no longer went on separate Bcc rows but were all included in one row. That … (read more)

About a month or so ago Thunderbird updated. After that one of my email groups of 54 addresses no longer went on separate Bcc rows but were all included in one row. That was around the time when my ip address became blacklisted by Spamhaus and MXToolbox. Now they want $100 a month in fees to ensure my emails get through because they are all being returned to me as spam now.

I want to go back to placing each of my address book contacts into SEPARATE BCC rows by using a global drag and drop, not an individual posting.

Can anyone show me how to do that as I have been unable to discover how to get back to that old way. Vic

Asked by VictorO 1 year ago

Answered by Toad-Hall 1 year ago

  • Solved

How to increase the size of fonts in the body of a received email

To increase the font size of TB I know I can click View, Font Size, Increase Font Size . But I need to know how to increase the font size of a received email. Its too s… (read more)

To increase the font size of TB I know I can click View, Font Size, Increase Font Size . But I need to know how to increase the font size of a received email. Its too small.

Asked by jworks 3 months ago

Answered by david 2 months ago

  • Archived

End of Flash Player

I need to continue to use an application (Web Site) built with Flash Player for the first 3 months of 2021. Flash Player support ends on December 31st 2020. What is the … (read more)

I need to continue to use an application (Web Site) built with Flash Player for the first 3 months of 2021. Flash Player support ends on December 31st 2020. What is the plan at Mozilla in terms of restricting access to Flash Player in 2021? - For example, is there a timebomb in the browser so that Flash Player will seize to work on December 31st? - If not, would Flash Player become inaccessible following the first browser update in 2021? If yes, do we know when date is scheduled for approximately? - Will the behavior be the same for all Firefox versions (Light, Enterprise, iOS, Android, etc..). Thank you!

Asked by pascal.landreville 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

What is the CSS Code to remove this context menu?

Hello, What is the CSS code that I have to add to the UserChrome file to remove the following context menu item added by the "Multi Account Containers" extension? Thanks … (read more)

Hello,

What is the CSS code that I have to add to the UserChrome file to remove the following context menu item added by the "Multi Account Containers" extension?

Thanks in advance.

Asked by Malice 1 year ago

Last reply by Malice 1 year ago

  • Solved
  • Archived

The messages you have deleted can be purged from disk.

Suddenly it says "The messages you have deleted can be purged from disk" every time I move emails. Every stupid time. Probably a very useful feature but just not how I ha… (read more)

Suddenly it says "The messages you have deleted can be purged from disk" every time I move emails. Every stupid time. Probably a very useful feature but just not how I have used things for the last decade or so. At first all I wanted to say was 'thank you but no thank you" Now it is getting beyond a joke. How do I get rid of this without deleting any emails? Yes I know they are nominally deleted but I've use that as an easy way to archive them and then copy them off as a history trail. All my accounts are carefully set to "Don't delete any messages". I like that. I mean it.

Asked by Nigel 1 year ago

Answered by Toad-Hall 1 year ago

  • Archived

Deletion message in the Compact dialog

When we delete messages you constantly now show a panel offering to purge all our deletion folders. STOP showing it all the time. There is no option offered to never show… (read more)

When we delete messages you constantly now show a panel offering to purge all our deletion folders. STOP showing it all the time. There is no option offered to never show the message again. This was discussed at https://support.mozilla.org/en-US/questions/1317882 . Various points were covered but the main point was not resolved.

Asked by geoslv 1 year ago

Last reply by geoslv 1 year ago

  • Archived

Double padding in bookmarks menu AGAIN - imposed without thinking!

After the update that changed the bookmarks menu spacing in the most unhelpful way, I have reduced this stupid double padding between the folders with a hack - an now wit… (read more)

After the update that changed the bookmarks menu spacing in the most unhelpful way, I have reduced this stupid double padding between the folders with a hack - an now with the current update to 91.0.2 - it is back on!!???

Whose idiotic idea it was without giving us the OPTION of single OR double padding??

Why do we have to look online for the hacks and workarounds to remove this most idiotic and controlling change??

Please bring the single padding back NOW or I will completely switch to Chrome or simply will stop updating firefox!

You will NOT control how many folders and bookmarks I can see in my top menu bookmarks - and this idiotic double padding has removed half of them from my menu!!!

Asked by magicpowers888 1 year ago

Last reply by Kymber 1 year ago

  • Archived

Print using system dialog can't be set as default in Firefox 97.0

I just updated from Firefox 96.0.3 to Firefox 97. When I try to print I get the Firefox preview, even though I have print.tab_modal.enabled set to false. Please fix it so… (read more)

I just updated from Firefox 96.0.3 to Firefox 97. When I try to print I get the Firefox preview, even though I have print.tab_modal.enabled set to false. Please fix it so that I can get the print system dialog without going via the Firefox preview. Note that I have now reverted to Firefox 96.0.3 and won't update from this unless the problem is fixed.

Asked by paul921 7 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Solved
  • Archived

"Plugins will be installed shortly" but never actually install (Widevine + H264)

Hi, Problem as described in the title. I've read some similar questions and answers, but nothing ever helped. I already tried the following steps (none of them helped): -… (read more)

Hi,

Problem as described in the title. I've read some similar questions and answers, but nothing ever helped.

I already tried the following steps (none of them helped): - Checking for updates - Toggling DRM on/off - Uninstall Firefox completely (delete profiles, too and so on) - Changing some DRM or Plugin related config in about:config like media.peerconnection.video.h264 (and of course reverting it after that) - Looking for XHR requests when toggling DRM on/off or visting a site with DRM content. I couldn't figure out what I'm actually looking for, though... - Switching off Firewall/Antivirus or the TLS filtering (Eset) for a moment - Looking for suspicious requests in some router protocols or dashboards or whatever

Thanks in advance!

Asked by Volatilize 2 years ago

Answered by bvandyk 2 years ago

  • Locked
  • Archived

Do Not Remove Proton Preferences

The update to FF 89 caused a big problem. Large spaces in between the bookmarked web sites when the window unfolds. So now, many bookmarks don't fit in the window, and … (read more)

The update to FF 89 caused a big problem. Large spaces in between the bookmarked web sites when the window unfolds. So now, many bookmarks don't fit in the window, and to get to the bottom - the ones I can't see - I have to click the arrow at the bottom. But making it worse, is that if I do go to the bottom, the next time I open the bookmark tab, the list will open at the bottom (it doesn't revert to the top). So I'd have to scroll up to get to the ones at the top - AND the "Other Bookmarks" tab, where I also store bookmarked sites.

I list my bookmarks in the order they're in so I can get to the ones I go to most often as fast as possible. So they're at the top - I don't have to scroll far to get to them. And the "Other Bookmarks" is hidden when the window opens at the bottom. So I'd have to scroll up to get to that as well.

Also, this update changed the size of the command windows - like the copy/paste window, or the window to get the correct spelling of the word. They're so big, they run from the top of the screen to bottom, instead of a small square. So you'll have to scroll way up to get to the command or word you want.

I did find a way to get it back to what it was:

1. Open a tab and enter about:config, click OK after the warning 2. Search proton, a few will come up, change all the ones that are true to false. One was already false so I kept it, and the last one had a 3, which I kept. 3. Exit and open FF.

This will also revert the right-click command boxes back to small squares.

I posted this on this message board but this was added:

==WARNING: There are plans to remove this preference in the next two months The preference setting was created as a toggle for developers when building the new design. Now that the new interface has shipped, the preference will be removed.

If you have any issues with the new design, please let us know what it is you don't like, and we can try provide more permanent solutions depending on the issue.==

No! Do NOT remove this preference! Either that or just get it back to what it was by default. I do not want longer bookmark menus and larger command windows. It was perfect the way it was.

Asked by Steve09 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

Can I Decrease White Space (Padding) Between Bookmark Items in FF89?

Is there some way to reduce the white space / padding between bookmark and menu items in the new Proton interface introduced in Firefox 89? I don't have a touchscreen and… (read more)

Is there some way to reduce the white space / padding between bookmark and menu items in the new Proton interface introduced in Firefox 89? I don't have a touchscreen and all the extra white space just means more scrolling to navigate through my bookmarks.

The AskVG site has a 02-June-2021 article at https://www.askvg.com/tip-restore-old-classic-theme-and-ui-in-firefox-89-and-later-versions/ that explains how to disable all the new Proton interface changes in about:config, but is there one specific hidden preference / flag (e.g., browser.proton.toolbar.version) mentioned in that article that controls the spacing between bookmarks and menu items?

There is a also a companion article on AskVG titled https://www.askvg.com/tip-restore-compact-mode-density-option-in-firefox-customize-window/ with instructions on how to change two Density options (browser.compactmode.show and browser.uidensity) in about:config, but I have no idea if changing my density setting to "Compact" would actually decrease white space (padding) between bookmark and menu items.


Dell Inspiron 15 5584 * 64-bit Win 10 Pro v20H2 build 19042.985 * Firefox v89.0.0 * MS Edge v91.0.864.37 * Microsoft Defender v4.18.2104.14 * Malwarebytes Premium v4.4.0.117-1.0.1308

Asked by lmacri 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Cannot install add ons

Trying to install add-ons, I get "An unexpected error occurred during installation." I checked the about:policies#active and InstallAddonsPermission is false. The Firefox… (read more)

Trying to install add-ons, I get "An unexpected error occurred during installation."

I checked the about:policies#active and InstallAddonsPermission is false.

The Firefox is portable and I was able to install add-ons in the past.

Asked by eran555 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Thunderbird 91 extensions don't load

When TB recently updated from 78.14.0 (64 bit) to 91.2.0 (64bit), all my extensions did not load. I reviewed and verified they are compatible with 91. Toggling the enab… (read more)

When TB recently updated from 78.14.0 (64 bit) to 91.2.0 (64bit), all my extensions did not load. I reviewed and verified they are compatible with 91. Toggling the enable/disable in add-ons manager did nothing although some mysteriously did get disabled. Restarting TB from scratch had no impact. (I note that closing TB tends to cause a crash.)

I was able to get the most extensions to function if I re-installed them into TB but the minute I closed TB and restarted, they all went away again.

I note that clicking on "Check for Updates" causes an "Updating add-ons" message to appear.....forever.

What gives? This is only slightly less painful than the transition to 78.....argh!

Asked by mozilla-kgi 11 months ago

Answered by Wayne Mery 11 months ago

  • Solved
  • Archived

Setting up an existing TB account

When I selected the TB icon a window came up saying I must set up my existing email account. I fill in my name, my eddress and password. The next window that comes up sh… (read more)

When I selected the TB icon a window came up saying I must set up my existing email account. I fill in my name, my eddress and password. The next window that comes up shows TB found mobile.charter.net but my email was set up using email.twc.com. The port numbers are the same but the server names are different. When I complete this activity the end result is that my information if rejected. I attempted to configure it by hand but it too was rejected. I am using an HP desktop with the latest Win 10 OS. I don't know what to do.

Asked by Dan Jones 8 months ago

Answered by sfhowes 8 months ago

  • Solved
  • Archived

Extraneous gmail folders in Thunderbird

I have been having difficulties with Thunderbird account definitions for 6 months. I didn't recognize it as a definitions problem because I hadn't made any Thunderbird ch… (read more)

I have been having difficulties with Thunderbird account definitions for 6 months. I didn't recognize it as a definitions problem because I hadn't made any Thunderbird changes. I finally have all but 1 of my 5 email accounts working... but, my now-working Gmail account has a lot of extraneous folders (like multiple trash bins, etc; see attached).

Gmail shows 2 lists of incoming email: "Inbox" and "All mail". The "Inbox" folder is incomplete, most recent email shown is from last August; the "All Mail" folder appears to contain a complete list of emails for the Gmail account.

Can I get rid of all the extraneous folders? How?

Asked by car-nuts 8 months ago

Answered by car-nuts 8 months ago

  • Solved
  • Archived

How do I disable the floating tabs that come with the 89.0 update

The floating tabs are awful. They all mix together and look like one giant tab which makes it infinitely harder to find what I'm doing when I have many tabs open. The pro… (read more)

The floating tabs are awful. They all mix together and look like one giant tab which makes it infinitely harder to find what I'm doing when I have many tabs open. The proton design is disappointing all around but these tabs are unacceptable.

Asked by Sage 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago