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It takes almost a minute for my home page to come on after I click on My Firefox icon.

It takes almost a minute for my home page to come on after I click on My Firefox icon. That has only started happening in the last week or so. But . . . also . . . when… (read more)

It takes almost a minute for my home page to come on after I click on My Firefox icon. That has only started happening in the last week or so. But . . . also . . . when I sign into my email account with my ID and complete password, even though I check the "stay signed in" box, that does not happen. I need to fully sign in each time, and that, too, time-wise is somehow related to the delay in getting my home page up. On several occasions I have gotten a message that Firefox is not responding. Thanks for any help you can give. I have Windows 11.

Asked by davecap21 5 months ago

Last reply by davecap21 5 months ago

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Firefox slow on Windows 10 after recent firefox update (2025) 138.0.3 (64 bit)

Using Google Voice became unusable. Firefox too slow. Had been running just fine up till maybe a month ago when I finally gave in and allowed Firefox to update. Not knowi… (read more)

Using Google Voice became unusable. Firefox too slow. Had been running just fine up till maybe a month ago when I finally gave in and allowed Firefox to update. Not knowing if it was a Windows or other issue I stupidly did a Windows reset and lost all my installed programs (including Firefox). I did a fresh install of Firefox and manually reentered passwords and bookmarks.

Ran fine for a day or two and is now again unusable. Cleared cache and appears to work OK at the moment but still sluggish.

Finn

Asked by Finn Lassen 9 months ago

Last reply by Finn Lassen 9 months ago

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firefox stops responding at random times and won't close

About two weeks ago, Firefox started randomly hanging and would stop responding. It wouldn't let me close the program and I always have to restart my system to resolve th… (read more)

About two weeks ago, Firefox started randomly hanging and would stop responding. It wouldn't let me close the program and I always have to restart my system to resolve the problem. Sometimes it only takes a few minutes after restart before it hangs, other times it will be fine for hours.

I've tried multiple solutions I've found online, carefully following instructions: clearing cookies and cache, disabling all extensions, refreshing firefox, creating a new profile, deleting specific files within the Profiles folder, etc.

I've yet to make it more than four hours without the program hanging.

Any assistance or suggestions are greatly appreciated.

Asked by Jera 8 months ago

Answered by Jera 7 months ago

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Toolbar Buttons

Hello For some reason most of the buttons in my toolbar have stopped working. When I first open Firefox they all work, then when I enter websites they stop working. The '… (read more)

Hello For some reason most of the buttons in my toolbar have stopped working. When I first open Firefox they all work, then when I enter websites they stop working. The 'home' button still seems to work, but almost all others (such as the 'back' button etc) can't be selected. This is very frustrating. To note, I am not tech savvy at all.

Thank you in advance for your help.

Andrew

Asked by andrewsambrooks 6 months ago

Answered by andrewsambrooks 6 months ago

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Randomly the URL bar freezes

I can't reproduce it, but sometimes the URL bar becomes unresponsive. You click on it and nothing appens. I've tried to delete cache and history, but nothing changes. … (read more)

I can't reproduce it, but sometimes the URL bar becomes unresponsive. You click on it and nothing appens. I've tried to delete cache and history, but nothing changes.

Asked by nulll 9 months ago

Answered by nulll 8 months ago

  • Solved
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Slow Startup since Version 141.0 Update

It seems that since the Version 141.0 update, initial startup of FF seems to take ve-e-e-ery long (approx 3-4 minutes). The startup time/lag seems almost the same as it t… (read more)

It seems that since the Version 141.0 update, initial startup of FF seems to take ve-e-e-ery long (approx 3-4 minutes).

The startup time/lag seems almost the same as it takes to restart after an update.

Anyone else experience this also? Thanks.

Asked by GaryR 7 months ago

Answered by GaryR 7 months ago

  • Solved

Firefox 144.0.2 (64-bit) WIN freezes with youtube

Since a month or so, Firefox browser freezes when playing youtube videos. Simply closing the app and restarting won't do the trick, I am forced to open the WIN Task Manag… (read more)

Since a month or so, Firefox browser freezes when playing youtube videos. Simply closing the app and restarting won't do the trick, I am forced to open the WIN Task Manager and manually "end task" before I can watch youtube videos again ... until an hour later, or lucky a day later, the same drama unfolds. I run the newest version of each, Firefox and Windows 11. No new extensions or plugins have been added recently. What is to do here? I'm since Netscape on this route and would hate to switch to another browser... :-) Thanks in advance!

Asked by MalDenken 4 months ago

Answered by MalDenken 4 months ago

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Firefox developer not working since 142.0b2 - tabs do not load on restart of app

Since this week's update of Firefox Developer edition when the browser is restarted tabs do not load until I reset the browser. I suspect an add-on but have not been able… (read more)

Since this week's update of Firefox Developer edition when the browser is restarted tabs do not load until I reset the browser.

I suspect an add-on but have not been able to determine which one.

This is happening on multiple (3) physical computers.

I just started a new work role and haven't been able to find the time to troubleshooting of the issue myself.

This has been very disrupting and stressful.

Asked by chris.moland 7 months ago

Last reply by jonzn4SUSE 7 months ago

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Right Click Menu is Broken

My Firefox desktop app recently updated. After it updated, I now cannot access anything by right clicking. When I right click, a giant window of options shows up (see ima… (read more)

My Firefox desktop app recently updated. After it updated, I now cannot access anything by right clicking. When I right click, a giant window of options shows up (see image). It doesn't change no matter what I click on. When I try to select something in the giant window of options, nothing happens. I'm having a very hard time with it, particularly because I can't open links into new tabs now.

Asked by apoquogue 1 year ago

Last reply by cor-el 1 year ago

Memory hog

Hello, I used to use FireFox consistently. Then I noticed a downgrade in performance. I checked Task Master and saw this FireFox with 45 entries. With few CPU entries,… (read more)

Hello, I used to use FireFox consistently. Then I noticed a downgrade in performance. I checked Task Master and saw this FireFox with 45 entries. With few CPU entries, but over 3 Gigabytes of Memory usage. Why would that be, and what can I do to correct it and still be able to use FireFox?

Asked by DEUser 5 months ago

Last reply by DEUser 5 months ago

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firefox freezing

Every couple of minutes Firefox just freezes. YouTube buffers, all open tabs just stop working. I can open new tabs but i cannot search up anything or go into any website… (read more)

Every couple of minutes Firefox just freezes. YouTube buffers, all open tabs just stop working. I can open new tabs but i cannot search up anything or go into any websites. Is there any fix for this?

Asked by anthony sanaty 6 months ago

Answered by jonzn4SUSE 6 months ago

  • Solved

Right click triggering Menu Bar and disabling other monitors

This started after the recent update. Any time i open more than 1 firefox window or try to move my window to a different monitor, the Menu Bar pops up and left click will… (read more)

This started after the recent update. Any time i open more than 1 firefox window or try to move my window to a different monitor, the Menu Bar pops up and left click will be stuck only making the bar appear/disappear. I just have to close the second window because it becomes immediately unusable. I have the ui setting set to false but it still freezes new windows and doest let me click or type on anything. I've uninstalled and reinstalled, ran troubleshoot mode, got rid of extensions, reset my computer. I'm at a loss. Any help would be great

Asked by noel88449 3 months ago

Answered by TyDraniu 3 months ago

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crashhelper.exe gets run and its making firefox slack

I have Firefox running on 3 machines, only one of them is synced to my Firefox account, so that means that I am not running the same addons on all of them. I have Firefox… (read more)

I have Firefox running on 3 machines, only one of them is synced to my Firefox account, so that means that I am not running the same addons on all of them. I have Firefox running on Windows 10 and the two other are running on Windows 11. From time to time, I notice that Firefox is running slow and its unable to open normal websites like facebook, instagram, youtube, or any other website that I normally browse, and when I check the Task Manager I can notice one unusual exe running named "crashhelper.exe" which is located in the Firefox installation directory and its signed by Mozilla. Once I kill this task Firefox continues working as nothing happened. This is happening since the last update which was few weeks ago (if I remember correctly). What is this app doing and why it is making Firefox stop opening websites?

Asked by svarcko 7 months ago

Last reply by TyDraniu 7 months ago

  • Solved

Unloaded tabs on startup

Is there a way to have Firefox start with all, or all but the first tab unloaded? My Firefox starts with about 100 tabs open and many of these now have ads running which … (read more)

Is there a way to have Firefox start with all, or all but the first tab unloaded?

My Firefox starts with about 100 tabs open and many of these now have ads running which makes Firefox very slow. It seems to take ages and ages for all the tabs to load.

Maybe if all the tabs were unloaded when I start Firefox it would be quicker to get up and running??

I'm running Windows 11 on a desktop with an i5 CPU and 32 GB of RAM.

Any help much appreciated.

Asked by MarkHowes 5 months ago

Answered by MarkHowes 5 months ago