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I have not changed my email accounts or my Google & Microsoft usernames or passwords. A few days ago when I started Thunderbird, two Google pop-ups arrive reading "Mozilla Thunderbird Email wants to access your Google Account" demanding that I deny or allow it. Why might this be happening and how do I stop it? This does not occur with other email apps such as Outlook for Windows.

I use SMTP settings

Description: smtp.office365.com Server Name: smtp.office365.com Port: 587 User Name: mypersonalaccout@hotmail.com Authentication method: OAuth2 Connection Security: STARTTLS

but TB is incapable of sending email. Either I got dialog https://software9119.technology/__other/tb/dialog.png or error https://software9119.technology/__other/tb/timed-out.png.

I tried cleaning cache and made some re+/search with no avail. There seems to exist some Authenticated SMTP but this is only available on Exchange 365 while this is my personal Outlook.com account.

Same question had Bill Swartout at 1/9/24, 2:30 PM with no answer, https://support.mozilla.org/en-US/questions/1423404#answer-1629472.

I've been using Thunderbird for several years now without any issues, and I currently have the latest version installed. I typically have multiple email accounts logged in. Recently, I tried adding a Gmail account, but it wouldn’t log in, showing the error: "Unable to log in at server. Probably wrong configuration, username, or password."

I’ve tried the usual fixes like closing and reopening Thunderbird, clearing cache files, and even searching online for solutions. Based on what I found, I’ve tried turning off VPN/antivirus, changing the default browser, clearing browser data, and, finally, uninstalling and reinstalling Thunderbird after removing all my email accounts.

Now, I’m unable to log in to any of my accounts, which were working fine before. Can anyone guide me on how to resolve this issue?

Thanks in advance!

Hi everyone! I completely cleaned TB (using BCUninstaller) from the system, reinstalled, and it still won't add a google account. Tried different ways several times. I never had any problems with gmail in previous versions. Been using it for over a decade.

Before that, I had the previous TB. I decided to uninstall it completely and put the latest clean version to set everything up again.

Trying to set up Thunderbird on new computer. I do NOT want to import anything but address book from old computer. I use Thunderbird to Gmail since I also have an Android phone and want to access emails with Thunderbird and Gmail. I downloaded the Thunderbird installer, but I cannot log into Gmail when the Thunderbird setup asks me to EVEN THOUGH I know I am using the correct Gmail password, it is rejected as incorrect. Do I need to set up a whole new Gmail account? I MUST use the same email address, and I doubt Google will allow me to set up a new account with that address.

Please help.

I am writing to request assistance with my Mozilla account. I am unable to access my account due to several reasons: I have lost access to the two-factor authentication app, I have lost the backup data with the 10-digit recovery key, and I no longer have any devices where I was previously logged in. I only have access to my email address.

I do not need access to the synchronized data; it would be acceptable if you delete it and allow me to register a new Mozilla account with my existing email address. Using a different email address is not an option for me.

I am in the process of transitioning away from the Google ecosystem and would like to use Mozilla's services and products. Could you please help me reset my Mozilla account so that I can register a new one with my current email address?

Thank you for your prompt attention to this matter.

Best regards, Evgeny

Since the upgrade several days ago, I have not been able to select my saved password on some pages, instead I always see "Use strong password" to create a new one. I have not changed my password or anything, and can still see my account information in the saved passwords setting. How can I recover the way to input my password?

Apparently, if there are input boxes for both a username and a password on the page, my account is automatically set as before. Meanwhile, if there is only a password box, Firefox does not allow me to select my saved password.

Firefox 130.0.1 Build #2016044751 on Android 14

I have Thunderbird 128.2.3 (32 bit). I have set Server type IMAP mail server, then Server Name to: outlook.office365.com and Outgoing Server: smtp.office365.com I have OAuth2 on both. When I enter, I get a new Thunderbird input that requires a password. My password does not work, the therefore my email account does not work.

I have confirmed that my Outlook Password is correct. I have cancelled my Outlook passwords. I have installed the 2 step verification option.

What needs to be done so I can use Thunderbird on my PC Win 10? Thank you, Ed

I DON'T want my email account password to be saved anywhere in Thunderbird and I DO want to have to enter the password each time I start up Thunderbird anew. However, my password is being retained. I've deleted the password entry from Settings & Saved Passwords but seem to have to do that every time before I close down. Where/how can I ensure I have to enter my hotmail password each time I start up Thunderbird please?

MS changed authorization method and now it require protocol OAuth2. I've changed my account for two layers authorization and tried change Thunderbird configuration due https://support.mozilla.org/en-US/questions/new/thunderbird/form but it not works. I can't connect. I've no problems to connect with Outlook and standard mail app for Win2010 or using BlueMail on android. Ive Thunderbird v. 115.11.0 (32)

Can You help me? I'd prefere to stay with Thunderbird.

Maciej Garnysz

The security sequence for log-in is supply of user-id and then password; that works fine; then a send unique code dialogue pops up and it leads to an error screen which I am attaching. I have rung the number provided and they say they don't support Firefox; so that looks like end of Firefox use to me and goodbye (can't find a tearful emoji to insert).

Gotta say this kind of thing is happening quite frequently for me; mostly without a nice error screen like this one; last one I recall was hunting for car insurance; on the screen where it listed the billions of quotes to eager providers none of the links to click through for the quotes worked... and with this happeneing more frequently now you go... ohh it's firefox again isn't it... so you reluctantly fire up Google Chrome and of course it works OK.

So I'm kinda here with a broader outlook than just this specific problem; I really am on the verge of giving up with Firefox; it should just work shouldn't it; and it increasingly doesn't anymore; I don't want to get into an extended and convoluted dialogue to help you cure this issue; I'm simply perplexed that some really basic stuff doesn't work anymore; however; I've used Firefox for centuries so thought I should give you at least a chance so I could declare how I feel etc.

I am up for a dialogue over this and hoping this is an easy fix; but; as I say; I'm confused as to why, for me, Firefox just simply doesn't work well anymore; it just should and I shouldn't be here.

Hi, I had the idea to try Opera browser as I saw various videos about it. Firefox does slow me down at times even though it's what I have used for years.

Soon after, I defaulted back to using Firefox but the settings must have gotten changed. Everytime I wish to log in to any site, I have to type in my email again. The passwords usually are the old ones that show up.

With Amazon for instance. I must sign in and verify with codes sent to my mobile few times a day. I have searched for help online and gone through the cookies and history and privacy settings, turn this on or that off, don't do this and don't do that. Despite all that, the sites don't remember my email logins. If I go from voucher code to another site, it doesn't remember my credentials, so I don't get the deal or voucher. Amazon on my mobile works perfect but on my laptop, it's just a nightmare to have to sign in and verify each time. Outlook refuses to recognize my password most times and so it goes on.

If I cannot fix this asap, I will then have to remove Firefox as a browser altogether and find anything else that works! Please advise. Last time I reached out to Firefox, I never heard back! Fingers Crossed x

sharad

I read that I now need a secure mail key so I can access my emails with third party app Thunderbird. I have created a secure mail key at att.com which is part of Yahoo. My email app is att.yahoo.com. I was told the passwords for Thunderbird would be within the profile under the Profile Folder but I cannot find them there. All I want to do is update my password within the Profile Folder and it seems like it would easier to break into Fort Knox.

Help,

I received 2 email today saying:

Your Mozilla account was used to sign in Firefox on Windows 10 Thursday, Dec 12, 2024 3:40:09 AM (+07)

and

Your Mozilla account was used to sign in Wednesday, Dec 11, 2024 10:45:31 PM (CET)

Are these legit? How can I know?

Each say from mozilla.org/firefox

When I try to enter a password for any website after a few updates ago, I don't get the option to enter my password that's saved in my password list into the fields anymore. I have to manually search, copy, and paste the information in. The app will then ask me if I want to update or modify the login information that is unchanged from what should already be in my browser.

Regardless of whether I say yes or no, the password remains unselectable when I go back to that website, and when I manually enter the information, it again asks me if I want to update the login information.

Yesterday I attempted to set up an account on Hulu. Every time I put in a password, it was rejected. I tried multiple times thinking it was a problem with Hulu. Did not work. So I went to Chrome and was able to set up an account without password being rejected -- I wonder if there is a solution to this as I want to use FF -- thanks.

Here's what I've done to try to resolve my issue: - Looked up this help article on support.mozilla.org - My precise problem matches "IMAP/POP3 work, but SMTP does not work" and it's for a personal account so I go visit this article on the hellish ever-changing landscape that is The Microsoft Knowledgebase - All of the server connection settings (address, port, TLS flavor) match - ... but Microsoft wants me to use either "Modern Auth / OAuth2" (other methods are being depreciated), neither of which seem to be available in Thunderbird. - This seems strange since the account itself is using Oauth for the IMAP connection. Why isn't it an option for SMTP? - I try to work around it by creating a new app password on my Microsoft account... - I still get an error telling me to enter a new password (with the checkbox to save in password manager)

Recently many sites have (for reasons I cannot fathom) introduced a pre-login form: ie a form that requires a username to be entered before an password text box is provided. This seems to be a trend and it is incredibly annoying.

The issue I have is that FF does not recognise the page/form as a login page and therefore does not provide a list of usernames for the domain in question.

Any advice or help would be very much appreciated.