Showing questions tagged:

Washington Post main page not loading

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe … (read more)

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe mode. Thank you.

Archived 14 230

Too slow to download by firefox with LAN

I'm on the local network. When I use Firefox to download a very small .docx file, the download gets stuck and doesn't move, taking a while to complete. But with Edge, it … (read more)

I'm on the local network. When I use Firefox to download a very small .docx file, the download gets stuck and doesn't move, taking a while to complete. But with Edge, it downloads almost instantly. Please help resolve this issue.

Archived 3 275

Firefox no longer compatible with my bank

Firefox is no longer compatible with my bank's system. I can't log in with the secure access code the bank sends to verify my identity when using Firefox. The bank says… (read more)

Firefox is no longer compatible with my bank's system. I can't log in with the secure access code the bank sends to verify my identity when using Firefox. The bank says it is a problem with Firefox. Other browsers work flawlessly ... are you working on a solution? I only use Firefox unless forced to use something else ...

Archived 3 201

I can only put 5 digits out of 6 to create 2FA.

So basically, I'm trying to add a 2FA code, homever when I scanned the code using google authenticator, everything went normal. Homever, when I try to put in the code, fi… (read more)

So basically, I'm trying to add a 2FA code, homever when I scanned the code using google authenticator, everything went normal. Homever, when I try to put in the code, firefox only lets me put 5 digits but not 6. Any solutions?

Solved Archived 1 136

netflix incompatibility with firefox?

12/12/24 - netflix says i need to upgrade firefox browser in order to watch vis, but running MOST current version (115.18.0esr). Mac OS 10.12.6 . need help fixing issue. … (read more)

12/12/24 - netflix says i need to upgrade firefox browser in order to watch vis, but running MOST current version (115.18.0esr). Mac OS 10.12.6 . need help fixing issue. thanks

Archived 4 387

Web site will not work using Firefox

I am using the most current version of Firefox with Windows 10. At this web site: https://tenthousandpots.com/ , I am unable to browse the majority of the site i.e., no … (read more)

I am using the most current version of Firefox with Windows 10. At this web site: https://tenthousandpots.com/ , I am unable to browse the majority of the site i.e., no products appear when selected. I also tried DuckDuckGo and had the same issue. However, when I downloaded and accessed the site via Google Chrome, the site worked as it should. I reached out to the TenThousandPots site and advised them of this and they said they've had no similar reports. Can anyone advise?

Archived 1 36

New website login says bad request

Hi, The scouting association have updated their members website to membership.scouts.org.uk. This works, but from there is a link to my learning.scouts.co.uk. Sometimes t… (read more)

Hi,

The scouting association have updated their members website to membership.scouts.org.uk. This works, but from there is a link to my learning.scouts.co.uk. Sometimes this works but often I get "bad request, error 400". I've had to move to Edge when using this website. I didn't want to! I've used Firefox for years

Stephen Hogg

Archived 2 90

Why is my firefox browser so slow?

My browser has been acting off lately, it takes a longer amount of time than usual to even open gmail. Sometimes, it just fails to connect to a server and keeps loading f… (read more)

My browser has been acting off lately, it takes a longer amount of time than usual to even open gmail. Sometimes, it just fails to connect to a server and keeps loading forever and just stops (including gmail).

Open 1 256

Firefox won't load any websites but other browsers can

Suddenly this morning Firefox stopped connecting to any websites. It never gives an error message, it just tries to connect forever. Chrome and Edge can both access the i… (read more)

Suddenly this morning Firefox stopped connecting to any websites. It never gives an error message, it just tries to connect forever. Chrome and Edge can both access the internet without problems. I'm running Windows 11 Pro, and here's what I've tried so far:

Malwarebytes disabled Firewall disabled Turned off all add-ons/extensions Firefox uninstalled and reinstalled Firefox, Windows, Malwarebytes, etc all updated Cache & cookies cleared Refresh Proxy use disabled IPv6 enabled DNS prefetching set to "true" Full malware scan by Malwarebytes Computer restarted (several times)

Any other ideas? Thanks!

Archived 5 218

Slow Pperformance problems since last update

I have explored every option and find it is the latest FF update that has effected the web performance of both my Desktop and laptop. Both are running Windows 1O. Incredi… (read more)

I have explored every option and find it is the latest FF update that has effected the web performance of both my Desktop and laptop. Both are running Windows 1O. Incredibly slow connectivity and some sites either time out or simply won't connect. Very frustrating. Please advise. Tks

Open

Buffering in Mac

On Mac but not on Safari Firefox buffers for minutes before connecting. I’ve tried clearing the cache with no improvement. Until recently I never had this problem and as … (read more)

On Mac but not on Safari Firefox buffers for minutes before connecting. I’ve tried clearing the cache with no improvement. Until recently I never had this problem and as I said there’s no problem on Safari.

Archived 1 109

Slow upstream bandwidth

I can use edge and my speed tests perfect on speed test. If I use Firefox the upstream is half. I only have block installed but doesn't matter if I disable or not. … (read more)

I can use edge and my speed tests perfect on speed test. If I use Firefox the upstream is half. I only have block installed but doesn't matter if I disable or not.

Archived 1 193

Slow Internet Download Speeds Running Mozilla

I have tracked down the situation where my Internet download speeds drop from about 598 Mbps to around 267 Mbps after I open Mozilla. I am running a desktop computer with… (read more)

I have tracked down the situation where my Internet download speeds drop from about 598 Mbps to around 267 Mbps after I open Mozilla. I am running a desktop computer with Windows 11 (updated) and Edge and Chrome. I am hardwired directly to my Xfinity modem (no WiFi connection). When I close Mozilla, my speed goes to 598 Mbps, and when I open Mozilla, my speed drops to 267 Mbps. This seems excessive and unacceptable. Are there any settings or anything to adjust, not to have Mozilla be such a drain on my system?

Archived 2 250

Confluence page loading fails with "This page was in the background for too long and may not have fully loaded. Try to refresh the page"

Observed: I use Firefox 133 on Mint 22, I have 2 browser profiles. When I access Atlassian Confluence (any confluence page under atlassian.net), the page content is loade… (read more)

Observed:

I use Firefox 133 on Mint 22, I have 2 browser profiles. When I access Atlassian Confluence (any confluence page under atlassian.net), the page content is loaded, but then disappears and I get the following error at the top of the page: "This page was in the background for too long and may not have fully loaded. Try to refresh the page"

This only happens in one browser profile: in the other, all the pages open correctly and quickly. When I open a private tab using the problematic browser profile, again all the pages open correctly.

I have tried clearing all atlassian.net and atlassian.com cookies and data from the browser privacy settings, disabling all extensions, restarting the browser, even restarting the computer, but to no effect.

Expected: Confluence pages should open using any browser profile.

Reproducibility: 20+ out of 20+ attempts

Workarounds:

Temporarily use the other browser profile or a private tab, although that way I don't have the benefit of using browser history and if I kill the browser while using private tabs, private tabs will not be restored, so I lose track of what I was working on. I could use a different browser for confluence, but that has the same history problem and is generally senseless: Confluence should work correctly using any browser.

Notes:

I have seen similar issues 3-4 times before with Confluence, but it was always due to extensions, so disabling the problematic extension or configuring it to ignore anything related to Atlassian was sufficient. I would report this to Atlassian, but they'll just say "it works with a blank browser, so it's not our bug" and they're probably right. There's some kind of Atlassian-related state being preserved in the problematic browser profile, but I can't pinpoint it, so any help there is welcome.

Archived 1 236

Internet connectivity

I have been using Firefox for a number of years. I use it with Windows 10. My internet connectivity has recently degraded to the point it is no longer viable. It is painf… (read more)

I have been using Firefox for a number of years. I use it with Windows 10. My internet connectivity has recently degraded to the point it is no longer viable. It is painfully slow and I keep getting "time out' notifications. I contacted my service provider and they suggested using a different browser. Although I was skeptical, I installed Chrome on my machine and tried it. Connectivity is back to normal. Why? What happened to Firefox? It shows as being up to date. How can I fix it?

Open 36