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  • Archived

Firefox doesn’t work AT ALL

All my other browsers work fine but since April 4, 2025 Firefox won’t work at all. Websites won’t load. I have tried to clear my cache & cookies, I have checked my co… (read more)

All my other browsers work fine but since April 4, 2025 Firefox won’t work at all. Websites won’t load. I have tried to clear my cache & cookies, I have checked my connection settings, I have checked for malware, I have turned off all my extensions and I have completely restarted my computer several times now, nothing has worked. I also did trouble shoot mode & reinstalled Firefox (though I will admit I maybe didn’t do this step properly). I refreshed Firefox. Why is it not working? What happened? I don’t know what to do as I don’t want to lose all my bookmarks and passwords that I have yet to move over to my password manager. Please help.

Asked by Boushi 8 months ago

Last reply by Mutaz Awad 8 months ago

  • Solved
  • Archived

Firefox won't display a page embedded in another site

So I understand this: https://support.mozilla.org/en-US/kb/xframe-neterror-page and the reason it exists, but I need to find a way to turn it off because it's literally b… (read more)

So I understand this: https://support.mozilla.org/en-US/kb/xframe-neterror-page and the reason it exists, but I need to find a way to turn it off because it's literally blocking me from accessing the Library of Congress webpage inside the same browser for my job. It's not a malicious site, but I can't figure out how to tell Firefox to stop blocking it as if it was a malicious site.

Help.

Asked by JanArrah 8 months ago

Answered by William Tucker 8 months ago

  • Archived

115.23.0esr (64-bit) DOES NOT ALLOW ME TO LOG IN TO MY BANK ACCOUNT

i just upgraded firefox for Mac OS to 115.23.0esr (64-bit) and now I cannot log in to my bank account from this desktop. Safari works on the iPhone but I NEED FIREFOX ON… (read more)

i just upgraded firefox for Mac OS to 115.23.0esr (64-bit) and now I cannot log in to my bank account from this desktop. Safari works on the iPhone but I NEED FIREFOX ON THE DESKTOP IMAC (Sierra 10.12.6) There seems to be NO INFORMATION ON YOUR "ASK A QUESTION" PAGE ABOUT THE UPDATE

Asked by Warren Theriot 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

unable to browse particular site

https://www.realestate.com.au/buy/property-land-in-fraser+rise,+vic+3336/list-1 Unable to open this site from Mozilla on Mac book but it opens in safari. What may be the… (read more)

https://www.realestate.com.au/buy/property-land-in-fraser+rise,+vic+3336/list-1

Unable to open this site from Mozilla on Mac book but it opens in safari. What may be the reason?

Asked by S W 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

captcha on Zazzle.com

Hello, I am trying to login to my account on www.zazzle.com and use their site. Sometimes it will let me through and I can be on the site for about 20 minutes before a ca… (read more)

Hello, I am trying to login to my account on www.zazzle.com and use their site. Sometimes it will let me through and I can be on the site for about 20 minutes before a captcha comes up that says press and hold this button so we know you are not a bot. Well the button never works, it always errs out and gives me the message to please try again, and then locks me out of their site. I have tried clearing my cache and cookies, updating my browser, resetting the router, I don't have any VPN's, I have tried working in a private window, adding the website to the privacy exceptions, block pop up windows is unchecked, I am out of ideas, what do I do??

Asked by sedye17 6 months ago

Last reply by Denys 6 months ago

  • Solved

This video does not load in FireFox but works fine in Edge / Chrome / Safari

This is the link to the video that will not play in FireFox. https://www.swingtechnologies.com/UploadVideos/clarkj@pobox.com/S200629_019 B.mp4 … (read more)

This is the link to the video that will not play in FireFox. https://www.swingtechnologies.com/UploadVideos/clarkj@pobox.com/S200629_019 B.mp4

Asked by John Clark 5 months ago

Answered by John Clark 5 months ago

Firefox and Amazon Prime Video not playing nice

When I try to access a movie or get further info by clicking the movie's pic, I get this message, despite deleting my cache and cookies, closing and opening Firefox, shut… (read more)

When I try to access a movie or get further info by clicking the movie's pic, I get this message, despite deleting my cache and cookies, closing and opening Firefox, shutting and opening my MacBook. Any suggestions most appreciated!

That shouldn't have happened.

It looks like something went wrong on our side. Let's find you a great video to watch instead.

Asked by Firefox on Mike 5 months ago

Last reply by Firefox on Mike 5 months ago

myNoise website has stopped working since latest update

Hello support-type people, I have a specific website that I have active in FireFox called myNoise.net. It allows me to generate background noise generators to cover-up … (read more)

Hello support-type people,

I have a specific website that I have active in FireFox called myNoise.net. It allows me to generate background noise generators to cover-up the distracting noises from my neighbours when working at home on my desktop computer. The audio on the website worked the last time I opened Firefox ~2 July ... but today, when I opened the browser, the audio no longer works. I cannot get the website audio to load at all - I added the website to additional exception lists & shut down some content blocking extensions, but no joy. The website was already listed in multiple exception lists & I do not know or understand what change(s) occurred with the browser that would prevent this site from properly functioning - since it literally worked a week ago. I would appreciate any assistance and/or guidance with this issue, otherwise I will be eliminating Firefox as one of my browser options. I have provided a screenshot of the site that shows the perpetual "now loading" screen. Thank you.

Asked by RobotMaker 5 months ago

Last reply by jonzn4SUSE 5 months ago

Amazon help

When I login to amazon, it asks my user name (normal), then asks my password (normal), then when it sends a code to my phone, it freezes the entire browser and I have to … (read more)

When I login to amazon, it asks my user name (normal), then asks my password (normal), then when it sends a code to my phone, it freezes the entire browser and I have to force quit Firefox. Been happening a week, I've cleared history, run several programs (Malwarebytes and CCleaner-with normal results) and restarted my computer (Macbook Air running Sequoia 15.6.1). Any fix for this?

Asked by garrisonmt 2 months ago

Last reply by Vexi 2 months ago