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  • Solved

can't install thunderbird

trying to install thunderbird on a new laptop. got the donation screen, donated. got the thank you screen, it says carry on and complete installation but there is nothing… (read more)

trying to install thunderbird on a new laptop. got the donation screen, donated. got the thank you screen, it says carry on and complete installation but there is nothing to install, no files downloaded and everything takes me back to the first screen and the thank you screen. I'm getting to the point of taking my donation back and just sticking with outlook!!!

Asked by timgausden 4 months ago

Answered by timgausden 4 months ago

  • Solved

Quicktext incompatible with version 140

I made a mistake. I had 128 and went up to 140. It pretty much looks the same, but a big difference is an extension I always use says it will not work with 140. I don't c… (read more)

I made a mistake. I had 128 and went up to 140. It pretty much looks the same, but a big difference is an extension I always use says it will not work with 140. I don't care how good 140 might be; if I can't use my app, QUICKTEXT, then I don't need this. How do I go back to 128 or to a version that works with my extension?

Asked by Michael Evangelo 3 days ago

Answered by sfhowes 3 days ago

Unable to import profile from Thunderbird on my old computer to Thunderbird on my new computer

Received the following message below. I cannot find where the error console takes up residence. Would appreciate anyone who can assist me with this. Thanks. … (read more)

Received the following message below. I cannot find where the error console takes up residence.

Would appreciate anyone who can assist me with this.

Thanks.

Asked by msmm9278 4 months ago

Last reply by christ1 3 months ago

Forwarding links or articles doesn't work, Thunderbird demands I install Thunderbird.

When I want to forward a link, article, or anything really, I get a box that asks if I want to install Thunderbird, which is already installed, and clicking on buttons fo… (read more)

When I want to forward a link, article, or anything really, I get a box that asks if I want to install Thunderbird, which is already installed, and clicking on buttons for exit, or anything else doesn't work, nothing except moving to forward to install it again. Which I have tried, and that doesn't work, either. I am just stuck!

Asked by bsaintpwine 1 week ago

Downloaded recent update

I had not used the Firefox browser in a few days, so when I went back in today it asked me to update it. I did, and now every page I go to freezes and the browser locks … (read more)

I had not used the Firefox browser in a few days, so when I went back in today it asked me to update it. I did, and now every page I go to freezes and the browser locks up. Is there some way to get rid of this latest update? I have Windows 11.

Asked by kssams 6 days ago

Inbox auto-scrolling after reading messages (bug1968967)

Hello, My Thunderbird is on 140.0ESR - just updated yesterday. This morning I am noticing that when I open an email to read, and then close it, my inbox automatically sc… (read more)

Hello,

My Thunderbird is on 140.0ESR - just updated yesterday. This morning I am noticing that when I open an email to read, and then close it, my inbox automatically scrolls from the top of the box to the place where that just read email is located. It used to just close and I could open the next one - now it goes through this momentary, fast scroll and then stops at the most recently read. It doesn't seem to matter if there are unread messages in the mailbox - it does the same thing when all messages have been read.

Very strange behavior - and just started with 140.0ESR.

Any ideas appreciated. Thanks!

Asked by TNorth 4 days ago

Last reply by TNorth 3 days ago

  • Solved

Getting "unable to login at server"

I started getting error messages to say that my account was rejected at the server, This happened on all my email accounts. I obviously checked that the configuration of … (read more)

I started getting error messages to say that my account was rejected at the server, This happened on all my email accounts. I obviously checked that the configuration of the accounts was correct although they had been working previously. I removed my VPN and Firewall, removed the app and deleted residual data and then re-installed. I still have the same/similar problem, when i try to add an account i get a message saying "Unable to login to Server, probably the wrong configuration, username or password" All of which have been checked multiple times.

Asked by corinium 2 months ago

Answered by Wayne Mery 2 months ago

  • Archived

Thunderbird update interrupted - unable to load or uninstall

A recent Thunderbird update (auto update) must've been interrupted, because I keep getting a "Reboot your computer to complete the update" message. I have rebooted many … (read more)

A recent Thunderbird update (auto update) must've been interrupted, because I keep getting a "Reboot your computer to complete the update" message. I have rebooted many times with no change. I tried to uninstall Thunderbird, but get the same message. I also tried to reinstall it, but no change. The Thunderbird icon has also changed to a computer with a disk in the front. Any ideas??

Asked by bronman 10 months ago

Last reply by Wayne Mery 10 months ago

  • Archived

Firefox new update weather

problem will have one forever until you stop claiming new update no not adding new stupid things like weather you just know we will find make add on or about config … (read more)

problem will have one forever until you stop claiming new update no not adding new stupid things like weather

you just know we will find make add on or about config find how to remove disable your new crappy no good wasted effort weather you added all your new adding that ill just turn every update ability off in firefox not trust you will be posting these claims your updates not real junk way to add stupid things not needed waste effort ever make it let me be in charge there for one day ill fire every firefox builder had any part of making claim update really just adds junk just know ill check for firefox updates every 6 months otherwise be turned off you not trustworthy these actions may lose millions of firefox users may go different keep playing about updates update make browser go up in level not add new stuff like weather that unneeded unwanted waste of time to make it why make something added to new update let those things be if someone wants a addon for weather

Asked by liljoe1963b 10 months ago

Last reply by ThePillenwerfer 10 months ago

  • Solved
  • Archived

Thunderbird not using the Thunderbird dock icon

I recently installed Thunderbird on a new installation of Ubuntu 24.04 using the "Installing Thunderbird manually" instructions. Everything works fine except that Thunde… (read more)

I recently installed Thunderbird on a new installation of Ubuntu 24.04 using the "Installing Thunderbird manually" instructions. Everything works fine except that Thunderbird doesn't want to use the Thunderbird icon in the dock. Thunderbird opens and runs fine when I click on the Thunderbird icon, but it then puts a new default icon on the dock that looks like a gear instead of just "using" the Thunderbird icon to indicate that the application is running. I've attached a screenshot. When I close Thunderbird, the gear icon disappears.

Asked by lowell_friesen 10 months ago

Answered by lowell_friesen 8 months ago

  • Archived

message list table view columns

I installed Thunderbird v128.2.0esr to a new laptop and cannot find the table view/card view icon for configuring the message list and its columns. There is no longer any… (read more)

I installed Thunderbird v128.2.0esr to a new laptop and cannot find the table view/card view icon for configuring the message list and its columns. There is no longer any icon next to the quick filter bar, it seems to be gone in this version.

Asked by ts9 10 months ago

Last reply by david 10 months ago

  • Archived

Firefox 128 ESR version for windows 8.1 OS

Hi, We have a few vulnerabilities identified on windows server 2012 R2 servers that has Firefox version 115.15 installed and showing as Up-to date but resolution to the … (read more)

Hi,

We have a few vulnerabilities identified on windows server 2012 R2 servers that has Firefox version 115.15 installed and showing as Up-to date but resolution to the vulnerabilities suggesting to upgrade to version 128ESR. As support for 115 ESR version is going to end by 1st OCT 2024. Please let us know can we expect 128ESR version for windows server 2012R2? If not what is the next action plan.

Asked by mahalakshmi.korada 10 months ago

Last reply by James (On Leave) 10 months ago

  • Archived

Thunderbird reconnection after 2 years?

What will happen if I reconnect Thunderbird to my email account after being disconnected for almost 2 years? I had to switch ESP's a couple years ago and have been using… (read more)

What will happen if I reconnect Thunderbird to my email account after being disconnected for almost 2 years?

I had to switch ESP's a couple years ago and have been using their web based email platform since, but a recent outage made me realize I should have on off-line platform again, and I really liked Thunderbird.

When I reconnect, will all the emails from the new ESP download to the inbox on Thunderbird all at once?

Thank you.

Asked by brooks3 10 months ago

Last reply by david 10 months ago