All Products Community Forum

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen. It will be frozen in the sense that I am unable to interact with any tabs or anything until I manually quit Firefox and reopen it (which automatically reopens all my tabs), making it usable again. This doesn't happen every time I close and reopen my Mac, but it definitely happens the majority of the time and makes the browser hard to use.

I've attached a screenshot of what a new window looks like when Firefox is frozen. It looks just like a Firefox window when unfocused.

Notes:

• It doesn't entirely freeze Firefox. In fact, I can "switch" to a different tab by clicking on the tab and then shutting and reopening my laptop again. The new tab will show on reopening but Firefox will still be frozen. This process can be repeated.
• I can pretty consistently replicate the bug by shutting my laptop, waiting 10 seconds, and reopening it. This will almost always result in the freeze.
• The bug still happens if I'm not focused on the Firefox window but on a different app.
• The bug doesn't seem to happen if I just lock my screen but don't shut it closed.

Things I've tried that haven't fixed it:

• Updating my OS.
• Restarting my laptop.
• Disabling hardware acceleration.
• Disabling themes and extensions.
• Deleting and reinstalling Firefox, including deleting the user data in the "Library/Application Support" folder.

Let me know if there's any more information I can provide or fixes I can try. Also let me know if I should go ahead and file a Firefox bug report for this. Thank you.

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. There's a thread on the Youtube support site with nearly 40,000 posts of people with the same issue and tonight I was trying to watch a video where the hosts talk in Italian, so I use auto translate to English subtitles but no subtitles appear. It will show Italian language subtitles.

I've gone back through this Youtube channel's history trying videos I've previously watched from months/years ago when auto translate used to work but even they're not working now.

I decided to try the video in Edge browser and to my surprise the auto translate to English worked there. They also work in Chrome.

So what could be causing this issue on Firefox, which started about August time?

This is quite bizarre as I assumed all the processing/translation was done by Google/Youtube so in what way can Firefox be part of this issue?

To be clear, subtitles in the (foreign) language the people are speaking, works. Subtitles translated from that language to English (or other languages) has stopped working. Subtitles translated from that language to English IS working on Edge and Chrome browser.

I recently opened Firefox to see a new flagged warning under my toolbar that says "The security sandbox is disabled. Your configuration is unsupported and less secure."

I have gone into about:config and adjusted every security.sandbox element to see if that would change anything; it did not.

I am running on Windows 11 Home so I cannot install or properly run Windows Sandbox.

I would either like a solution to enable the sandbox once again, or just remove the notification from the toolbar.

These are technically two separate issues, but both pertain to functionality of the mouse and keyboard. Whenever I right click to bring up the menu, the options (despite being functional) do not appear in the menu proper. Instead there are just empty buttons. In addition, certain hotkeys aren't working at all. Ctrl+C and Ctrl+V to copy paste are doing fine, but Ctrl-T and Ctrl-W to open and close tabs respectively do nothing. Neither of these issues were happening yesterday.

I updated Firefox to 145.0 this morning, and after Firefox had restarted, it had lost all bookmarks and the bookmarks toolbar. I have spent all day following links to correct the problem and got nowhere. I have restarted Windows and Firefox countless times - no change. I've even tried reinstalling Firefox over the existing version. If I go to bookmarks > manage bookmarks > restore and backup, sometimes that will load, others not. When it does load, it fails to find a file to restore from. 10 years of bookmarks, links & research vanished.

Can someone please provide a solution (preferably in Layman's terms) to this??

Using Firefox 145.0 (64-bit), "Firefox is up to date" on PC with Windows 11 Pro.

I was so pleased when Firefox's Group Tabs arrived. I often have about 12 tabs open to do Railway research. So I thought, Group Tab, great idea. Save a group of tabs as one tab. Instead of creating a Bookmark Folder and each time opening all bookmarks from said folder, what better way to do than opening one tab. Or so I thought. I also created a "SHIP" tab for my hobby in the shipping industry, so I could have two group tabs that could be collapsed making the tab bar tidier. I saved an closed each group tab then closed down my PC. Next on restarting, Firefox starts up automatically as chosen by me. Both RAIL & SHIP tabs reappeared without me doing anything. Great! However yesterday, I inadvertently opened another Firefox window, forgot it was opened. So when I shut down my PC, I closed the Firefox browser and then discovered the over Firefox window I had opened. Closed it shut down my computer. Of course when I opened my PC today, Firefox started automatically, but with the tab that I had open in the last Firefox window. No problem I thought, I will just open the saved Group Tabs. It was a problem, where are the Group Tabs saved? Could I find the location? NO! I looked in Bookmarks, all the various History lists, even the down arrow to list all tabs. Nothing, the Group Tabs are none existent. I have checked on the "about:config" section for Group Tabs and everything is enabled "true". So where are the Group Tabs saved? I have been with Firefox for around 14 years, often citing it as the best browser. But over the last five years I find myself using Chrome more and more. Chrome has Group Tabs which do not not need the users to save them, they are saved automatically, and are easily found on opening the Chrome browser. Why doesn't Firefox have this?

This is the message I get when I try to access my Bookmarks: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I have already tried to find out from Microsoft if their latest reinstallation of Office Professional could have caused the problem. They say they have nothing to do with Firefox. How can I get my Bookmarks and History back?

How do I minimize the web page when I don't see the usual icon at the top of the page. Now, I've attached a screen shot that does not show any icon of other means of minimizing that screen. I'm running Windows 11 and WORD 2021.

The screen appears on Opera and Google Chrome with the icons. Thanks.

I run the current version of Firefox on a Dell Inspiron 15 3530 laptop under Windows 11 Pro, I've found two webpages that I can't scroll--there's no scrollbar on the page, and the arrow keys don't work. On other pages, there's no problem. but I simply can't scroll thes pages. What's going on here?