Showing questions tagged: Show all questions

clicking isn't working

So out of nowhere, I can't use the back button, or delete pages by clicking the 'x. I can't even click on the settings icon, or any icon on the menu bar. When I hover ove… (read more)

So out of nowhere, I can't use the back button, or delete pages by clicking the 'x. I can't even click on the settings icon, or any icon on the menu bar. When I hover over any web page title, it shows a small window of it, but I can't get rid of it. I didn't change anything, so what's going on?

Asked by bluebeamer1 1 month ago

Last reply by Ed 1 month ago

ESR 115 runs extremely slowly.

App is unusable. Freezes up frequently. Tried downloading again. Same problem. I am using Chrome temporarily and it is working just fine. Also ran Safari, no problem. Use… (read more)

App is unusable. Freezes up frequently. Tried downloading again. Same problem. I am using Chrome temporarily and it is working just fine. Also ran Safari, no problem. Used it to download ESR 115. Worked fine. Definitely a Firefox problem.

Asked by pjdelmastro 1 month ago

"Help About Firefox"

Selecting "Help About Firefox" causes the window to appear but this window then freezes with no information. It is possible to close the window and continue with Firefox… (read more)

Selecting "Help About Firefox" causes the window to appear but this window then freezes with no information. It is possible to close the window and continue with Firefox. This happen nearly always but occasionally works correctly. Current Firefox version is 146.0 but the problem is not limited this version. System is Kubuntu 24.04, KDE Plasma Version 5.27.12 and QT Version 5.15.13 I have tried several things. Deleting the .Moziila folder will permit the window to work once but after a restart stops working. Any new things to try would be appreciated.

Asked by john.everest 1 month ago

no browser safe from AI?

Firefox has been my entire family's browser of choice for as long as I can remember. Which one am I supposed to use now that Firefox won't quit shoving bloatware and dimi… (read more)

Firefox has been my entire family's browser of choice for as long as I can remember. Which one am I supposed to use now that Firefox won't quit shoving bloatware and diminished performance at me? I'm also seeing articles stating that they plan on making it even worse with more AI. I'm supposed to let them steal my data and turn my browser into sludge with absolutely no benefit to myself? And they're asking me to donate to them on top of it???

Does anyone know of a viable Firefox alternative that isn't a chrome dupe?

Asked by preciousprecious96 1 month ago

Last reply by Paul 1 month ago

Problems with cache causing frequent reloading of tabs and whole app too......

Poor *Cache* management is the main issue for me for starting... The *fevicons(app icons)* got disappeared after clearing cache and fetching fevicons is also hit & mi… (read more)

Poor *Cache* management is the main issue for me for starting... The *fevicons(app icons)* got disappeared after clearing cache and fetching fevicons is also hit & miss... The tabs frequently reloads even after only few minutes of inactivity or after opening other app for something like opening WhatsApp for reading message, then it get reloaded and progress get lost in critical things like filling forms...

  • Shortcuts* menu on Homepage is limited to 16 and unallocated icons got filled with history, why!

Toolbar should be more thin and URI bar should be more broad, *Reader Mode* icon should be shifted to main menu... Dark mode for websites should apply without reloading tabs... Download manager is still poor, the queued items sticks to the notification panel and can't be removed even after pausing, it is only removing by deleting it...

Asked by PredatorQ 1 month ago

Last reply by Paul 1 month ago

Unwanted page refresh

I've got a very annoying bug in Firefox for Android. A lot of times it registers a tap as a pull from the top which results in a page refresh. This happens for example … (read more)

I've got a very annoying bug in Firefox for Android. A lot of times it registers a tap as a pull from the top which results in a page refresh. This happens for example when I try to open hamburger menu's on websites.

I've added the app version details for more information.

Could you please have a look at this bug?

Asked by Hagru.LO 1 month ago

Last reply by Paul 1 month ago

Firefox Performing Slowly

In recent months, performance has dropped sharply and I have been unable to resolve using the advice in Help and seeking guidance. I attach the Troubleshooting Informati… (read more)

In recent months, performance has dropped sharply and I have been unable to resolve using the advice in Help and seeking guidance. I attach the Troubleshooting Information, and a screen shot of me attempting access my Amazon account - 15 minutes and counting.

I have tried multiple options including:

  • removal of 25% of software files
  • removal of add-ons
  • Firefox Safe Mode (no improvement)
  • Following performance Troubleshooting guide (e.g. history, caches etc)
  • Third Party software (CCleaner Pro) to check Drivers and Software (all up to date)
  • Check of SSD Status (92% reported by Windows)
  • Task Manager reviews

Seeking your advice and guidance on resolving this (now) painful experience.

Asked by Peter S 1 month ago

Need to keep uninstalling and reinstalling using NFC

I use the NFC on my phone in order to tap onto a bracelet that gives me a daily scripture. It was working but the past few weeks it either doesn't download, is super slow… (read more)

I use the NFC on my phone in order to tap onto a bracelet that gives me a daily scripture. It was working but the past few weeks it either doesn't download, is super slow and only may or may not load the whole thing. Once I uninstall and reinstall the app on my phone it works great. Sometimes it may work a day or even up to 3 days, but lately I'm having to uninstall and reinstall daily. Then I have to customize everything again. It is the same with webpages loading also. I clean the cache regularly and I've checked my internet connection and it's fine. Hopefully, this issue can be resolved. I'm using a Samsung Galaxy A52. This is only happening on the phone and although I can't use the bracelet on my laptop, I don't have any issues with Firefox. Should you need any additional information please let me know.

Asked by FrankieRae04 2 months ago

YouTube brings Firefox to a halt; "FirefoxCP Isolated Web Content" using %100 of resources

Ever since the last update or so (I'm currently on 145.0.2), simply opening a YouTube tab is enough to bring my browser to halt. Looking at the activity monitor on my Mac… (read more)

Ever since the last update or so (I'm currently on 145.0.2), simply opening a YouTube tab is enough to bring my browser to halt. Looking at the activity monitor on my Mac shows "FirefoxCP Isolated Web Content" using an insane amount of resources, multiple instances of 101% load on my late 2023 MacBook Pro (M3 chip).

Any ideas?

Asked by Airstreamdriver 2 months ago

For over a year I've been getting 'Firefox not responding' on my laptop. I contacted Firefox a year ago but no response.

By addressing the problem that I have typed above. Why for over a year have I been getting 'Firefox not responding' message? I then have to start again every time. Thanks… (read more)

By addressing the problem that I have typed above. Why for over a year have I been getting 'Firefox not responding' message? I then have to start again every time. Thanks

Asked by lyn42 1 month ago

Last reply by TyDraniu 1 month ago

Bogged down, slow: Win11 task manager shows more FF browsers than reality

Bogged down, slow: Win11 task manager(TM) shows more FF browsers than reality. Have 11 FF browsers in use but TM says 55 climbing to 77.... numbers vary up & down! … (read more)

Bogged down, slow: Win11 task manager(TM) shows more FF browsers than reality. Have 11 FF browsers in use but TM says 55 climbing to 77.... numbers vary up & down! but never accurate to what is in use. Attempted fixes: cleared cookies, ' Refresh', uninstall/reinstall. Troubleshooting Information: Application Basics said "Profile folder" click "Open Profile' for FF ...but no FF in that list. Tried 'clear Startup cache' and it jumped to 82 after... so worse. How do I get a true number of browsers open and not these 'extras'. Thanks in advance..

Asked by pandora888ca 1 month ago

Mac Scaling Issues Moving from Clamshell mode to Built in Retina Display

Hello, for quite some time I have been encountering an issue where the scaling of browser elements gets broken when I unplug my Mac from its dock/external display and the… (read more)

Hello, for quite some time I have been encountering an issue where the scaling of browser elements gets broken when I unplug my Mac from its dock/external display and then being using Firefox using the built in Retina display. This only impacts Firefox and renders Firefox completely useless until I quite Firefox and reopen it. It impacts all open Firefox windows. The attached screenshot explains it better.

Firefox 146.0 (aarch64) MacBook Pro 16-inch, 2023 macOS 15.5 (24F74)

Any ideas?

Asked by archer36 1 month ago

Last reply by archer36 1 month ago

Firefox prevents windows 11 from hibernate

Firefox prevents going into hibernate mode. It only appears to blank screen until mouse is moved or lid moved. This happened on 3 year old dell and now on new lenovo. … (read more)

Firefox prevents going into hibernate mode. It only appears to blank screen until mouse is moved or lid moved. This happened on 3 year old dell and now on new lenovo. I've gotten around it by going into task manager and killing firefox before hibernating. This doesn't happen on a newly opened window. I've noticed that as you use it, in the task manager, (not sure of correct term) the amounts of firefox tasks/threads? increases but does not decrease when tabs are closed. Eventually hibernate stops until I kill the firefox program. I thought this might go away with new lenovo with twice the ram, but happens at same rate. If I forget to kill firefox, I end up with a dead battery. This doesn't happen with edge or other browsers I've tried.

Asked by pmtrebs 2 months ago

  • Solved

Firefox on MacOS Tahoe "freezes" after closing and re-opening my laptop

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen… (read more)

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen. It will be frozen in the sense that I am unable to interact with any tabs or anything until I manually quit Firefox and reopen it (which automatically reopens all my tabs), making it usable again. This doesn't happen every time I close and reopen my Mac, but it definitely happens the majority of the time and makes the browser hard to use.

I've attached a screenshot of what a new window looks like when Firefox is frozen. It looks just like a Firefox window when unfocused.

Notes:

  • It doesn't entirely freeze Firefox. In fact, I can "switch" to a different tab by clicking on the tab and then shutting and reopening my laptop again. The new tab will show on reopening but Firefox will still be frozen. This process can be repeated.
  • I can pretty consistently replicate the bug by shutting my laptop, waiting 10 seconds, and reopening it. This will almost always result in the freeze.
  • The bug still happens if I'm not focused on the Firefox window but on a different app.
  • The bug doesn't seem to happen if I just lock my screen but don't shut it closed.

Things I've tried that haven't fixed it:

  • Updating my OS.
  • Restarting my laptop.
  • Disabling hardware acceleration.
  • Disabling themes and extensions.
  • Deleting and reinstalling Firefox, including deleting the user data in the "Library/Application Support" folder.

Let me know if there's any more information I can provide or fixes I can try. Also let me know if I should go ahead and file a Firefox bug report for this. Thank you.

Asked by leejasper851 2 months ago

Answered by leejasper851 1 month ago

Smoothness

I am a big fan of firefox but i see some difference between firefox and chromium based browser that is Smoothness. All those scroll and swipe are beautifully smooth on Ch… (read more)

I am a big fan of firefox but i see some difference between firefox and chromium based browser that is Smoothness. All those scroll and swipe are beautifully smooth on Chromium based browser but in Firefox, it stutter and feeling visual lag. I know that Firefox is made by different engine but on IOS it's feels smooth but on Android it's sluggish. I hope you guys find a way to fix those problem.

Device: Redmi Turbo 4 pro Storage : 12/256 GB

Asked by rayhanuddinriad 2 months ago

please stop adding ai features to firefox

Hi. Not sure how to tag this. I've turned off as many ai features in Firefox as I am able. I'm practically begging for this company not to add more. It slows the browser… (read more)

Hi. Not sure how to tag this. I've turned off as many ai features in Firefox as I am able. I'm practically begging for this company not to add more. It slows the browser, it wastes energy, and to be honest? I don't want summaries of things I'm looking up, I don't want to be recommended apps or features, or chat to a bot, or have my sentences finished for me/help with writing beyond spell check. Google had a decent spelling and grammar checker and then they added gen ai garbage and now it sucks! PLEASE stop adding ai features to Firefox. It makes browsing impossible.

Asked by ginazuccaro71 1 month ago

Last reply by Paul 1 month ago

Remove AI features from this browser

Please stop adding AI to your browser. It is making it slower and is a data privacy concern for me as well as many others. If you do not remove them I will be switching b… (read more)

Please stop adding AI to your browser. It is making it slower and is a data privacy concern for me as well as many others. If you do not remove them I will be switching browsers. AI is not only bad for the environment, it does not even do the features you want it to do correctly. Please remove AI from firefox, i have been using this browser for years and would hate to leave because you refuse to remove AI features nobody asked for.

Asked by Devin Banister 1 month ago

Last reply by Paul 1 month ago