• Solved

awesomebar has no settiong in advanced preferences

Version 148 recently installed as auto update and problem seems contemperaneous to that. My Home page is set to show only the Firefox "search the web" as an entry box in … (read more)

Version 148 recently installed as auto update and problem seems contemperaneous to that.

My Home page is set to show only the Firefox "search the web" as an entry box in the screen centre, but will no longer allow any input: instead the awesomebar (aka address bar) shows on the tool bars at top of screen and accepts/displays the entry. I wish to revert to the simpler display.

I thought the solution lay within the advanced preferences that can be accessed (via app:config) and the value of the awesome bar changed. However tthe awesomebar preference is the only one shown for which there is no setting at all. Edit brings nothing up. There is a delete bin symbol available.

Can anybody explain what is going on and how to rectify this situation, please?

Asked by tony.wilkinson 1 week ago

Answered by Denys 1 week ago

I want my passwords data restored

I last sync my data on 31, August,2025 and delete all password from the device now I only have my passwords and bookmarks etc all data sync to Firefox account. And today … (read more)

I last sync my data on 31, August,2025 and delete all password from the device now I only have my passwords and bookmarks etc all data sync to Firefox account. And today I tried to login back to get my passwords, I forgot the Firefox account password and reset the password by clicking on forgot password and reset my account password. But my all synchronized data , passwords, filling forms, bookmarks all gone and I had nothing left. Kindly give me my data and passwords back and if you need any verification from me that it's original me person. Kindly cleanse give me a backup of password as I really need them. My all PhD thesis , all data there and I didn't remember any passwords. What to do now. I am very much depressed please help me out

Asked by Anum Shaukat 6 months ago

Last reply by Anum Shaukat 6 months ago

  • Solved

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (read more)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Asked by Bárbara 5 months ago

Answered by Denys 5 months ago

Error "thunderbird rejects imap" and cannot understand check "password required

Msg "thunderbird rejects imap" and cannot understand check "password required" used thunderbird for 30 years and have contributed donations. Is states it is a thunderbird… (read more)

Msg "thunderbird rejects imap" and cannot understand check "password required" used thunderbird for 30 years and have contributed donations. Is states it is a thunderbird problem and we went over the setup together. Setup is correct.

Asked by j81 3 months ago

Last reply by Richard Jurney 3 months ago

Please could someone assist me. I am not sure how to sign in now, since everything seems to have changed.

I cannot seem to sign in or submit my password. I usually get around 15 emails of a Sunday morning from my family in another state. I cannot seem to receive emails and… (read more)

I cannot seem to sign in or submit my password. I usually get around 15 emails of a Sunday morning from my family in another state. I cannot seem to receive emails and thus not be able to reply. Please may I have some assistance. I am in my late seventies and very self taught. Of course as a result when anything goes wrong, I am not sure how to get through this.

Asked by katelough 3 months ago

Last reply by Matt 3 months ago

Unable to use Firefox to access an account - Chrome works...

Since the last update, I am unable to log into my American Express account using Firefox (I can log in using Chrome, but Firefiox is my default browser). After entering … (read more)

Since the last update, I am unable to log into my American Express account using Firefox (I can log in using Chrome, but Firefiox is my default browser). After entering user name and password, the little spinng arrow goes around for 8-10 seconds and goes off again - it won't to progress to the next screen . Never any error messages, it just spins awhile and stops.

Asked by patwldr 4 months ago

Last reply by mattc 4 months ago

Can receive but cannot send emails from Thunderbird using an office365 mail account.

Hello Thunderbird Community Help! After reviewing and implementing all the suggestions on the Mozilla/Thunderbird support pages and on the internet, I still cannot send e… (read more)

Hello Thunderbird Community Help!

After reviewing and implementing all the suggestions on the Mozilla/Thunderbird support pages and on the internet, I still cannot send emails from my office365 mail account from Thunderbird. I was able to send/receive email messages until about 4-5 days ago. From several different accounts on my laptop. And from two different laptops: one using Windows 10 and the other 11. Now, both will receive emails to their inboxes but neither will send a message.

I have the various set-up parameters set as recommended for SMTP using Oauth2, see below and the attached photo:

Outgoing (SMTP): Server: smtp.office365.com Port: 587 Security: STARTTLS Authentication: OAuth2 Username: Your full Office 365 email address

I have deleted the stored password hundreds of times. I have deactivated MFA with Microsoft. I have deleted the e-mail profile in question many times, and have re-created it using automated and/or manual configurations. And I have deleted stored passwords.

I keep getting this message:

"Login to server smtp.office365.com with username [my.email.address] failed." With three button choices: "Retry" "Enter New Password" "Cancel"

No luck with Retry or Enter New Password. They both result in a brief, failed re-attempt to send the email message, and a return to the previous message and choices.

Pressing "Cancel" results in this message: "Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'."

Additionally I've reset my MS password several times. And MS seemingly is uninterested in having TBird/me login to my office365 account. I just get this response repeated over and over:

"Login to server smtp.office365.com with username [my.email.address] failed." With three button choices: "Retry" "Enter New Password" "Cancel".

I've spent a LOT of time over the past few days and over the weekend looking for a solution, but nothing so far has worked and I'm at my wit's end!!

Any help that you folks far more experienced with TBird can give me to get things working again would be GREATLY appreciated.

Best regards...

Tony

Asked by Tony M 6 days ago

  • Solved

Email is misplacing folders out of alphabetical order.

I'm finding that folders under my email heading are missing, until I find them completely out of alphabetical order. Then I move them to where they belong, and a day lat… (read more)

I'm finding that folders under my email heading are missing, until I find them completely out of alphabetical order. Then I move them to where they belong, and a day later they are somewhere else. How to correct this?

Asked by Herman the Vermin 1 week ago

Answered by Lin 1 week ago

  • Solved

No "Password" field is provided for SMTP Server security setup

When setup the SMTP server, under the security and Authenication; only "User Name" is provided, but there is no "Password" field provided for input, please resolve this p… (read more)

When setup the SMTP server, under the security and Authenication; only "User Name" is provided, but there is no "Password" field provided for input, please resolve this problem.

Asked by kmchow3 6 days ago

Answered by christ1 6 days ago