Passwords Lost

Dear Sir/Madam After the update toFirefox 145, I lost all my Passwords. The Firefox/Mozilla account keeps showing me that my password for login is incorrect when it corre… (read more)

Dear Sir/Madam

After the update toFirefox 145, I lost all my Passwords. The Firefox/Mozilla account keeps showing me that my password for login is incorrect when it correctively saved on my computer, and I have wrriten it down in my notebook.

Regards.

DR CLEMENT AKATENG MD

Asked by DR CLEMENT AKATENG MD 2 months ago

Last reply by Paul 2 months ago

Error "thunderbird rejects imap" and cannot understand check "password required

Msg "thunderbird rejects imap" and cannot understand check "password required" used thunderbird for 30 years and have contributed donations. Is states it is a thunderbird… (read more)

Msg "thunderbird rejects imap" and cannot understand check "password required" used thunderbird for 30 years and have contributed donations. Is states it is a thunderbird problem and we went over the setup together. Setup is correct.

Asked by j81 3 months ago

Last reply by Richard Jurney 3 months ago

"Clipboard" Option In "Contextual Text Selection Toolbar" Missing in Latest Android Firefox Update

The text selection toolbar (often just called the text selection menu or contextual selection toolbar) is used throughout my Android/Samsung phone. It appears whenever yo… (read more)

The text selection toolbar (often just called the text selection menu or contextual selection toolbar) is used throughout my Android/Samsung phone. It appears whenever you long-press text, a textbox, or URL bar, and shows actions like Paste, Copy, Select all, and sometimes Extract text depending on your keyboard/OEM.

In the lastest Android Firefox app update, the "Clipboard" option is no longer present in the app on the contextual selection toolbar.

This is a major inconvenience. I'm a longtime Firefox user and this missing feature is a huge inefficiency problem. This means I cannot easily use text copied or cut from elsewhere on my phone and easily access it without individually and tediously copying and pasting individual text content.

Please see the attached image and gifs showing contextual selection toolbars with and without the "clipboard" option.

Asked by GQ 1 week ago

Firefox keeps forgetting my website login after every restart

Hey everyone, I have been having this weird issue with Firefox lately every time I close the browser and open it again, I get logged out of all my websites. I’ve already … (read more)

Hey everyone,

I have been having this weird issue with Firefox lately every time I close the browser and open it again, I get logged out of all my websites. I’ve already checked the settings under “Privacy & Security,” and I do have “Delete cookies and site data when Firefox is closed” turned off, so that’s not the problem. It’s super annoying because I use a few tools daily, including my site https://calculadoridadegestacional.com.br/ and I have to log in again every single time. I’m on Windows 11, using Firefox version 131.0.1 (64-bit). Any idea what could be causing this? Cache? Profile issue? Would appreciate some help..

Asked by Nathan Zayne 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

Why is my Firefox using so much battery after the latest update?

Hi, After updating to the latest version of Firefox on my laptop, I’ve noticed that the battery drains much faster than before. I haven’t changed any settings, but the br… (read more)

Hi, After updating to the latest version of Firefox on my laptop, I’ve noticed that the battery drains much faster than before. I haven’t changed any settings, but the browser seems to consume more power even with just a few tabs open.

I’ve already tried:

Restarting my laptop

Disabling unnecessary extensions

Clearing cache

But the issue is still there. Is there any specific setting or workaround to reduce battery usage in the new update?

Thanks in advance!

Asked by Ava Mitchell 6 months ago

Last reply by James 9 hours ago

Firefox Context Menu - Unwanted Navigation Images are Showing Again

Hi All, I was using the following CSS to hide the navigation images and show only text labels on the context menu for the Back, Forward, Reload and Bookmark Page menu opt… (read more)

Hi All,

I was using the following CSS to hide the navigation images and show only text labels on the context menu for the Back, Forward, Reload and Bookmark Page menu options...

/* Content Area Context Menu - Navigation Vertical Text */
#context-navigation,
#context-navigation > menuitem{
  flex-direction: column !important;
}
/* hide images */
#context-back image, #context-forward image,
#context-reload image, #context-stop image,
#context-bookmarkpage image{
   display: none !important;
}
/* show text labels */
#context-back:after, #context-forward:after,
#context-reload:after, #context-stop:after,
#context-bookmarkpage:after{
   content: attr(aria-label) !important;
   margin-inline-start: -19px !important; /* this pushes navigation text items to left, aligned with other menu items below */
}


It worked up until a couple of versions ago, but something has changed, and my CSS is now broken, and those navigation icons are back.

My context menu now looks like the attached image below.

Any help with showing only text labels on this menu is appreciated.

Thanks.

Asked by Slouch 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Solved

site that opened last week now says FireFox does not support WebGL

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says … (read more)

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says your browser does not support WebGL. it has always opened using Firefox - this is a new error message. and the computer is only 5 months old and has Windows 11 on it. I do not want to switch to Google or Edge.

Like I said - opening the app worked every day up until about a week ago. What gives?

Asked by DenverD 1 month ago

Answered by TyDraniu 1 month ago

Address Bar

When a system-wide VPN application (not built into Firefox) is enabled, the behavior of the address bar changes: on the first click, it only shows 5 sites (Top Sites), in… (read more)

When a system-wide VPN application (not built into Firefox) is enabled, the behavior of the address bar changes: on the first click, it only shows 5 sites (Top Sites), instead of the usual 9. After pressing the Spacebar, the list from browsing history loads normally. The problem persists after turning off the VPN and only disappears after a full restart of Firefox. The issue is reproducible. Firefox version: the latest

Asked by Hearthstoneb 1 month ago

  • Solved

Email is misplacing folders out of alphabetical order.

I'm finding that folders under my email heading are missing, until I find them completely out of alphabetical order. Then I move them to where they belong, and a day lat… (read more)

I'm finding that folders under my email heading are missing, until I find them completely out of alphabetical order. Then I move them to where they belong, and a day later they are somewhere else. How to correct this?

Asked by Herman the Vermin 2 weeks ago

Answered by Lin 2 weeks ago

  • Solved

Thunderbird freezes a few minutes after starting to write an email SOLVED by using accessibility.force_disabled=1 (bug1972457)

I'm using Win 11 and ver 140.3.1esr (64 bit) Thunderbird works perfectly except for just one thing. Every time I write any email it freezes after about 2 minutes. If it's… (read more)

I'm using Win 11 and ver 140.3.1esr (64 bit)

Thunderbird works perfectly except for just one thing. Every time I write any email it freezes after about 2 minutes. If it's a short email, it gets sent. If it's longer, before I can get to the end, the program freezes, and I have to use Task Manager to stop it. No problem receiving and reading emails. This started about a month ago.

I use Bitdefender, but it still happens with that off. Windows is up to date. Any ideas why this is happening? Thanks.

Asked by jmt 5 months ago

Answered by Ed 5 months ago

  • Solved

awesomebar has no settiong in advanced preferences

Version 148 recently installed as auto update and problem seems contemperaneous to that. My Home page is set to show only the Firefox "search the web" as an entry box in … (read more)

Version 148 recently installed as auto update and problem seems contemperaneous to that.

My Home page is set to show only the Firefox "search the web" as an entry box in the screen centre, but will no longer allow any input: instead the awesomebar (aka address bar) shows on the tool bars at top of screen and accepts/displays the entry. I wish to revert to the simpler display.

I thought the solution lay within the advanced preferences that can be accessed (via app:config) and the value of the awesome bar changed. However tthe awesomebar preference is the only one shown for which there is no setting at all. Edit brings nothing up. There is a delete bin symbol available.

Can anybody explain what is going on and how to rectify this situation, please?

Asked by tony.wilkinson 1 week ago

Answered by Denys 1 week ago

  • Solved

How to deactivate search within address bar?

I am reopening the question from 2020 as the solution described no longer seems to apply. https://support.mozilla.org/en-US/questions/1284577 I am running Windows 11. Fi… (read more)

I am reopening the question from 2020 as the solution described no longer seems to apply. https://support.mozilla.org/en-US/questions/1284577

I am running Windows 11. Firefox 144.0 (64-bit)

When entering search terms into the search bar in the centre of the page, the information typed appears in the address bar, even after following the fix described in 1284577.

Treating the address bar as the search bar appears to be the default. While the user can additionally deselect the search engine in the address bar, that is an unnecessary and undesired additional step for every search (the primary reason I am using Firefox)

Is there a way to permanently set the default for what I enter into the search bar to remain in the search bar and not to be managed by the address bar? Thanks, Rich

Asked by sabha24 4 months ago

Answered by Agent virtuel 4 months ago

Secure Connection Failed error to stop SPAM emails

All of a sudden I am getting loads of SPAM emails and when I try to unsubscribe, I get a Secure Connection Failed error. I have marked them as SPAM but they just keep com… (read more)

All of a sudden I am getting loads of SPAM emails and when I try to unsubscribe, I get a Secure Connection Failed error. I have marked them as SPAM but they just keep coming, daily.

Asked by cindyk5 1 month ago

Last reply by Paul 1 month ago

  • Solved

Firefox version 115.31.0esr

I'm experiencing problems across numerous sites using the above version of Firefox, detailed below. Other browsers are OK, as are other versions of Firefox on different … (read more)

I'm experiencing problems across numerous sites using the above version of Firefox, detailed below. Other browsers are OK, as are other versions of Firefox on different devices.

Outlook365 email - "Your message can't be displayed right now" Fantasy Premier League - unable to log in, hitting 'Log in' doesn't respond Faceboook - content does not load Ebay - html on formatting in listings is screwed up Duckduckgo non-functional - returns the message "Ugh, it happened again! The server encountered an error and could not complete your request." The Guardian - images do not load Nextdoor - messages do not load

Asked by Phil Strictly 2 months ago

Answered by jonzn4SUSE 2 months ago

Firefoxwas just updated today, and now I'm getting tons of popups with the firefox logo stating that I have lots of viruses!

Also McAffee notification with all these popups stating that my McAffee protection expired yesterday - I have never had a McAffee notification for a virus or pair for pro… (read more)

Also McAffee notification with all these popups stating that my McAffee protection expired yesterday - I have never had a McAffee notification for a virus or pair for protection from them. Popups are happening every 10 seconds continuously! looks like about 20 or more popups describing different problems with 20 digit numbers and letters as a serial number of the problem!

Asked by stur8445 3 months ago

Last reply by jamischoll 2 days ago