Showing questions tagged:

Firefox Focus - can't scroll down enough to see the text at the bottom of the text entry field

This problem started recently. In some websites, when there's a text entry box, I can't scroll down far enough to see the bottom part of the text *and* have the keyboard … (read more)

This problem started recently. In some websites, when there's a text entry box, I can't scroll down far enough to see the bottom part of the text *and* have the keyboard display on the screen at the same time. I can keep typing, but I can't see what I have typed unless I use the arrow to hide the keyboard. Then when I want to start typing again, it's hard to put the cursor exactly where I want to type in a gesture that will bring back the keyboard. This doesn't happen in Firefox; just Firefox Focus.

Archived 2 329

Google Messages for Web --- not updating

I've been using google messages for web in firefox for some time. I'd pair firefox and pin the tab. Works great. However, with a new laptop the messages for web tab/page … (read more)

I've been using google messages for web in firefox for some time. I'd pair firefox and pin the tab. Works great. However, with a new laptop the messages for web tab/page will not auto update as it does on other computers and I have to manually reload the page for it to show the updated messages. I'm not sure the cause or settings that would be needed to allow it to query the server for rcs/sms updates.

Solved Archived 2 317

unable to use x.com

Hello, for some time now, firefox focus is unable to load the x.com homepage; the app instantly tries to launch the X app. A provate tab in Firefox does NOT have the same… (read more)

Hello, for some time now, firefox focus is unable to load the x.com homepage; the app instantly tries to launch the X app. A provate tab in Firefox does NOT have the same issue. Please help and consider me available if you need to investigate further. Many thanks Alberto

Archived 5 308

What is this? It blocks me from opening the Lowe's website, and others

Access Denied You don't have permission to access "http://www.lowes.com/pl/door-hardware/aluminum/4294766248-4294855130" on this server. Reference #18.bb293417.1735512814… (read more)

Access Denied You don't have permission to access "http://www.lowes.com/pl/door-hardware/aluminum/4294766248-4294855130" on this server.

Reference #18.bb293417.1735512814.a2a558a

https://errors.edgesuite.net/18.bb293417.1735512814.a2a558a

Archived 2 299

Failed URL

I tried to login to k9data.org. This is a re-write of a product I've used for years. So far as I can tell, others are now using the new version. When I login the screen c… (read more)

I tried to login to k9data.org. This is a re-write of a product I've used for years. So far as I can tell, others are now using the new version. When I login the screen clears and shows entry into a url called ff.newtabsearch.net. It claims to be a new addon for Firefox. However, following the instruction, I get in a loop and there is no indication that any addon was installed.

Solved 2 290

How can I stop a "request for signature" box taking over my screen at each new website?

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone… (read more)

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

Open 28 1 287

Tab bar of browser doesn't react to clicks, needs restart

I updated Firefox to version 138 yesterday(29rd April). I use latest stable version of Linux Ubuntu. Sites itself will work, but top of browser wont. Can click open new t… (read more)

I updated Firefox to version 138 yesterday(29rd April). I use latest stable version of Linux Ubuntu. Sites itself will work, but top of browser wont. Can click open new tab from +-button, but can't close it.

Browser stops reacting to mouse clicks when browsing (after hours of browsing) and I have to use right-click to navigate on sites.... until I restart browser. I tried to close tab and refresh tab when these problems occurred. Also, this occurs on all sites.

I think this is clearly browser problem(because clicked areas are on browser, not inside tabs), not problem in sites itself, because problem manifested itself after hours of browsing, not immediately.

Edit: I'm not well-versed enough to write Bugzilla-report. Also in 138.0.1-1 version, where I updated 3rd May 2025.

Edit 2: I've added picture of area that stops working. Edit 3: On another picture, can't close "Archaeology" tab, no matter what. Edit 4: Clarified things up.

Archived 3 281

Guardian website not loaded

For some days now the Guardian (UK journal) website can't be loaded. It's specific for Guardian, I have no such problems with other sites, and I don't have this problem w… (read more)

For some days now the Guardian (UK journal) website can't be loaded. It's specific for Guardian, I have no such problems with other sites, and I don't have this problem with Guardian with Chrome. I've erased cookies and caches, restarted my computer, to no avail. I'm using version 146.6.0 of Firefox on MacBook Pro 2020 with Sequoia 15.7.1.

Open 7 277

Google translate not working in Firefox 2025

For weeks now google translate has not been working as it should, when I translate something it usually defaults to translating it to English, but if I change the languag… (read more)

For weeks now google translate has not been working as it should, when I translate something it usually defaults to translating it to English, but if I change the language to any other than English it still only shows the English translation (or whatever language it got "stuck" on).

I have signed out and in of my google account, have the latest version of Firefox (134.0.2), refreshing the pages doesn't help. I don't have this issue in other browsers.

Archived 1 274

Websites loading in as blank white screens.

No idea if this is the right topic or not but I've been dealing with this frustrating issue where with some websites it just loads a blank white screen. I've tried every … (read more)

No idea if this is the right topic or not but I've been dealing with this frustrating issue where with some websites it just loads a blank white screen. I've tried every fix I could that I've seen on forums like this as well as on Reddit and nothing I've tried has fixed it. From launching in Safe Mode or changing things in about:config. Before finishing this post I tried launching in safe mode, so my add-ons and plugins are disabled and it still persists with websites loading in these blank white screens. I never had this issue at first and I'm sure it started to happen after an automatic update a while back.

I need this issue sorted out so I can look and compare items from shops but most of the time a website that works and I look at it elsewhere I'm dealing with this issue. No issue looking at stuff on the internet on my phone, though I do use safari instead on my phone.

Solved Archived 1 272

Firefox issues with purchases/reservations

For awhile now I have trouble completing purchases on some websites when using Firefox. I need to open another browser like Edge to complete the transaction. Anything u… (read more)

For awhile now I have trouble completing purchases on some websites when using Firefox. I need to open another browser like Edge to complete the transaction. Anything using "Shop with Visa" doesn't work and, for example, I just had to buy tickets on StubHub through a regular credit card submission. I bought them 4 times, got confirmation, and then had the order cancelled because it didn't go through. I called my credit card and was on with StubHub tech support. The final solution was to open Edge and make the purchase and it went through and I had the tickets a minute later. I'm now having the same issue trying to make a reservation at a restuarant through sevenrooms.com Its been sitting on the confirmation page for several minutes. I went into edge and made the reservation and it was confirmed with 30 seconds.

Open 1 269

DuckDuckGo searches not working

Hi, I've been using DuckDuckGo as a search engine for several years. Yesterday, I entered my search terms as usual, and all it showed me was a blank screen. Even searches… (read more)

Hi, I've been using DuckDuckGo as a search engine for several years. Yesterday, I entered my search terms as usual, and all it showed me was a blank screen. Even searches that I did weeks ago simply come up blank. (see screenshot) When I searched in Google, it completed just fine. The same when I switched browsers (Chrome and Safari). This must be connected to a recent update either in Firefox or DuckDuckGo, but I can't seem to find information on how to fix it. Thanks for your help.

Archived 2 267

WebGL2

I've got sites that say firefox is now not compatible and WebGL2 is mentioned.. One message said it had been disabled ?

Archived 1 264

Websites on Firefox Android tell to "enable java." Can't find on 'Settings' menu or Extensions.

Several websites I've visited on my Firefox-Android browser generate a popup message that requires me to "enable java script" if I want to gain access. All FAQ I've sear… (read more)

Several websites I've visited on my Firefox-Android browser generate a popup message that requires me to "enable java script" if I want to gain access. All FAQ I've searched so far says that Firefox enables Java by default. When I navigate to 'site settings' on the Android app settings menu there are no adjustments one can make at all. So . . . (1) Is Java enabled by default on the Firefox Android browser, and (2) Would any kind soul who knows what's wrong clue me in, regardless? Much thanks in advance!

Solved Archived 2 263