Showing questions tagged:

VPN feature seems to have disappeared?

I wanted to use the new VPN feature and the icon initially showed up in the top right, but it has disappeared and is not present in "customise toolbar" or privacy setting… (read more)

I wanted to use the new VPN feature and the icon initially showed up in the top right, but it has disappeared and is not present in "customise toolbar" or privacy settings either.

Solved Archived 8 683

Move Thunderbird data to a new windows computer

Transfer Thunderbird email and data to another computer. I have attempted to transfer my email data from / to Windows 10 computers. The instructions seem straightforward … (read more)

Transfer Thunderbird email and data to another computer. I have attempted to transfer my email data from / to Windows 10 computers. The instructions seem straightforward but so far I have not been able to bring up the "new" computer after copying / transferring the data. I have a Linux laptop I could transfer to, but the versions don't match and I'm not sure it would work anyway. Any help or direction to instructions (I thought I have looked everywhere) would be great. Thanks

Solved Archived 1 663

Dark Mode, Message Pane Text Color Black on Dark Background

Hello, I have enabled the Thunderbird dark mode. My expectation was that all messages in the message list are displayed in white on a dark background. Unfortunately, the… (read more)

Hello, I have enabled the Thunderbird dark mode. My expectation was that all messages in the message list are displayed in white on a dark background.

Unfortunately, the message list often uses a black font on a dark background.

I changed the color in the message pane using settings --> Colour

I followed the instructions/workarounds here for using dark theme, including reset and troubleshoot mode. https://support.mozilla.org/sv/questions/1439922

But it did not help. Maybe you guys can help.

Regards George

Solved Archived 9 661

Close/Remove Sidebar

Out of nowhere I got the sidebar today. An absolutely useless feature that I surely did not ask for. And there is no way of closing or removing it. Please provide a guide… (read more)

Out of nowhere I got the sidebar today. An absolutely useless feature that I surely did not ask for. And there is no way of closing or removing it. Please provide a guide, to removing or hiding it PERMANENTLY!

Solved Archived 3 651

Firefox new tab wallpaper isn't displaying properly

I had a background image for the new tab page that has suddenly stopped working, it just displays a white screen. I clicked the 'reset to default' button next to 'Wallpap… (read more)

I had a background image for the new tab page that has suddenly stopped working, it just displays a white screen. I clicked the 'reset to default' button next to 'Wallpapers' on the new tab page to try to fix the problem but nothing happens. No wallpapers show up under that section either where it used to be when it was working. I've restarted Firefox and the same thing happens. I have not enabled any third party CSS wallpaper.

Apart from that, everything else is working as it should. I'm sort of a computer-idiot so if anyone could please use layman's terms it would be very much appreciated!

Solved Archived 2 621

Can't "Refresh Firefox". The option seems to be missing.

My browser is not working as it should. Several sites do not work anymore and the browser keeps crashing. I'd like to refresh the browser, but the button is missing. I tr… (read more)

My browser is not working as it should. Several sites do not work anymore and the browser keeps crashing. I'd like to refresh the browser, but the button is missing. I tried going to troubleshooting mode, but the button is not there either.

Not sure if uninstalling would do the same thing? Just not sure what is the best way to refresh. Thanks for any help!

Archived 6 618

ftp and firefox

I tried to use a ftp link setting firefox as the default ftp app, not realizing firefox no longer supports ftp. I am unable to reset the default app and can't find the se… (read more)

I tried to use a ftp link setting firefox as the default ftp app, not realizing firefox no longer supports ftp. I am unable to reset the default app and can't find the setting to do so. I downloaded filezilla and wish to set it to be the default app for ftp. Can someone help me with this? Before anyone suggests it, resetting firefox to default settings is not an option.

Solved Archived 4 609

Chinese hanzi instead of Japanese kanji are rendered on websites

Hello, I'm a bit out of ideas how I can get Firefox to display the correct characters. For reference: https://learnjapanese.moe/font/ Windows: I only have german and japa… (read more)

Hello,

I'm a bit out of ideas how I can get Firefox to display the correct characters. For reference: https://learnjapanese.moe/font/

Windows: I only have german and japanese locale installed, i even changed in intl.cpl the language to japanese. I have installed the japanese language pack / fonts and it's showing correctly in any windows editor.

Firefox: Second language set to japanese, disabled all addons, tried it on private mode to no success.

Any ideas how I get the characters to display?

Edit: I made it work by changing in about:config the font.cjk_pref_fallback_order-string to have ja as first.

Solved Archived 1 587

Change hyperlink default colour

Hi, I have just started using Thunderbird and I'm trying to change the default colour for a hyperlink. I have tried about:config -> browser.anchor_color and browser.ac… (read more)

Hi,

I have just started using Thunderbird and I'm trying to change the default colour for a hyperlink.

I have tried about:config -> browser.anchor_color and browser.active_color but neither has worked.

I also tried using a user.js file but that didn't work either.

I would have thought this would be a fairly basic thing but it seems to be impossible.

Solved Archived 8 587

Settings

Settings won't update. After restarting my browser, any settings that were changed revert back to what they were before (Note: Not default settings)

Archived 9 579

New sidebar can't be closed with keyboard shortcuts?

I know I can hide the sidebar by clicking the button on the toolbar. But I'm used to opening my bookmarks and history with ctrl+b and ctrl+h, and being able to close them… (read more)

I know I can hide the sidebar by clicking the button on the toolbar. But I'm used to opening my bookmarks and history with ctrl+b and ctrl+h, and being able to close them the same way. This still works to close the actual bookmarks/history, but the sidebar doesn't return to being hidden (despite being hidden before I opened them), it hangs around taking up space on the left of my screen. Even after I removed everything so it's just a useless blank rectangle with "customise sidebar" at the bottom, it defaults to staying open unless I click the button. It's really annoying. Is there any way to make it hide itself again automatically once I'm done using it?

Solved Archived 3 575

Issue with about:config

I'm trying to enable javascript on my firefox android mobile device. But when I type the about:config instruction in the address bar, the response firefox gives me is tha… (read more)

I'm trying to enable javascript on my firefox android mobile device. But when I type the about:config instruction in the address bar, the response firefox gives me is that it can't find that page. Why can't firefox find this page? I need to enable javascript in order to use my trusted Speechify text-to-speech app.

Archived 6 566

Where is the Firefox apt repository for Debian .deb packaged releases? The article's link is broken.

In the article https://support.mozilla.org/en-US/kb/install-firefox-linux#w_install-firefox-deb-package-for-debian-based-distributions-recommended https://packages.mozill… (read more)

In the article https://support.mozilla.org/en-US/kb/install-firefox-linux#w_install-firefox-deb-package-for-debian-based-distributions-recommended

https://packages.mozilla.org/apt leads to 404, not a Debian software repository / archive.

Step 4 (is broken)

Next, add the Mozilla APT repository to your sources list:

echo "deb [signed-by=/etc/apt/keyrings/packages.mozilla.org.asc] https://packages.mozilla.org/apt mozilla main" | sudo tee -a /etc/apt/sources.list.d/mozilla.list > /dev/null

Solved Archived 2 565

Version 131.0 floating windows above tabs. How do I stop this madness?

Please how do I stop these floating windows above the tabs in Firefox 131.0? They mostly cover up the tabs and make it difficult to impossible to open or close tabs. Th… (read more)

Please how do I stop these floating windows above the tabs in Firefox 131.0? They mostly cover up the tabs and make it difficult to impossible to open or close tabs. The floating window only half shows up above he tab. This is just insane and makes using Firefox almost to much to deal with. Every time I get near a tab the floating window appears and tells me what the tab already tells me. Come on this is GARBAGE!

H E L P !!!! PLEASE....

Solved Archived 8 564

Search suggestions

I am not able to turn off "search suggestions" on my mobile phone/IOS or wipe off some of my previous search results. I use Firefox 130.0 (44595) I have tried to follow F… (read more)

I am not able to turn off "search suggestions" on my mobile phone/IOS or wipe off some of my previous search results. I use Firefox 130.0 (44595)

I have tried to follow Firefox guidances,but what is written on their info page does not work on iPhone, see Mozilla text below: Search suggestions are initially switched off in Private browsing. You must explicitly turn the feature on in that mode. As of Firefox version 71, you can turn on search suggestions in all Private Browsing windows in Firefox Settings - Search (see below).

Archived 3 564

Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

bold textBad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. I cant get into my Social Sec… (read more)

bold textBad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. I cant get into my Social Security account . PLEASE HELP.


Ernest Barrow. [edited email from public community support forum]

Solved Archived 1 538

Firefox on iPad and no print function

I just started with Firefox browser on my iPad. No where in the menu or Home Screen is there a print icon. Does anybody use Firefox on iOS and learned how to print?? HELP… (read more)

I just started with Firefox browser on my iPad. No where in the menu or Home Screen is there a print icon. Does anybody use Firefox on iOS and learned how to print??

HELP!

Locked Archived 1 535