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Hello,

Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmarks are check off and they should be synced. How do I get them to sync? It has worked fine in the past. Thanks.

Hello, I received an email from Spectrum (.TWC) that I needed to change my password by Nov. 11th. I did change it last evening. Now today I cannot receive my email via Mozilla Thunderbird, I receive the pop up to Enter the Password when I open it.

Then a second submit I added: -I came to search helps as to why I need to add the password every time I open Thunderbird's password. I searched and found something similar to what I am having problems with here: https://support.mozilla.org/en-US/questions/1525666

I removed the password that was there for years, I then shut Thunderbird, retyped the new password and it still does not work, and in the Settings Security Password there is no more the TWC in the list but only the hotmail account I have also in the list. Now I do not know how to ADD a new Password in the Settings Password. I am stuck there. No more emails coming in for two days now.-

Then the third submit I added: -I still cannot set the Password that the support above said to remove, I cannot add a new password and the settings shows that .twc is not on the list any more for Setting Security.

Also once in a while it shows a pop up at the right bottom of the page. I added it as an image.

Can someone please help me with this so I can get my .twc mail back. I tried myself and it does not work, I've read many Helps and it's not the issue that I have.-

I tried the original password, made several new ones and it still not working nor showing the .twc account password in the Settings, Security and Passwords area.

I am at a loss and need TB to work as it was before Spectrum informed that I need to change my Spectrum Password before Nov. 11.

Thank you for your time and efforts.

I want to switch from Outlook and use Thunderbird for our office emails. However there is no way to protect the saved email logins.

When I use a master password, every time the user opens Thunderbird, they need to enter the password but I do not want to give them the master password as it defeats the purpose. Ideally the master password or another setting should protect the saved logins only and the user should be able to login to Thunderbird without additional password.

So this means Thunderbird is not an application to use in office environments?

When I go to the website https://www.rebateinternational.com/RebateInternational/contactUs.do and I try to fill out the webform on that page and use autofill to fill in the e-mail address, it gives me an error message that says "please enter a valid email address" even though the e-mail address is valid. Also, if I do not use autofill, but simply type everything in manually, it still gives me that same error message. This problem does not occur in Google Chrome, but it does occur in Firefox. Sometimes I can solve the problem by erasing part of the email address and then re-typing that part, but that doesn't always work. It also doesn't work if I erase the entire e-mail address and type it in manually. The problem does not appear to be caused by add-ons and does not appear to be caused by hardware acceleration, because I have disabled add-ons and have turned off hardware acceleration. It also does not appear to be caused by cache and cookies, because the same problem occurs after I clear the cache and cookies. I will appreciate any response you can provide to help solve this problem.

Spectrum had me change my password for one of my accounts on Thunderbird. I changed it with Spectrum. That account was working fine from Nov. 6 until today, Nov. 16; today, it decided that my password wouldn't work. I tried to change it when it asked at the time I was trying to send an email; it wouldn't take. I then went into "saved passwords" and tried to change it; it wanted a pin. This is my** first problem;** Norton has no idea what that is. Thunderbird asked for other sign-in methods including a Yahoo email, but I have no idea what it wants as it doesn't want the password for that Yahoo account. What is it looking for????

I deleted the account from Thunderbird's password manager. After my shutting down and reopening Thunderbird a few times, it finally worked --however, it didn't ask for a password and sent and received email just fine. Thunderbird now doesn't have that account listed in its password manager, but is giving me my mail and sending my mail out without asking me for a password. **This is my second problem.**

Since this is all combined, I'm sending both questions together; otherwise, I wouldn't do so. Does anyone know what's happening and how to get a password back as a necessity for that email account?

Greetings...

In regards to the Firefox Password Generator, I have two questions:

Q #1: Currently, the Firefox Password Generator appears to create random passwords that are 15 characters in length. Is there some way that I can increase the length of the randomly created passwords to a longer length, say 18 characters? Might this setting be contained at some location within "about:config" that I could edit?

Q #2: Currently, it appears that the only way to create a password for a new website in the Firefox Password Generator is when attempting to set the password while on a website. I would like to be able to create a password for a website from within the Firefox Password Generator itself. Is there some way that I could accomplish this task?

Thank you for your attention and assistance! Take care...

I want to stop Firefox from asking to save passwords. In settings/passwords the checkbox is checked but greyed out, so I cannot uncheck it. Why is it greyed out and how can I stop Firefox from asking to save every password?

I have used Thunderbird since vs 2.0. I currently have 7 active email accounts, but have had up to 12 on my Windows platform running with no problems. Installed: Thunderbird vs 140.3.1esr Windows 10

I have recently had problems with the password entry for three of the accounts which use verizon.net, managed by AOL.

When sending a message on that email system, I often have to enter the outgoing server password manually. I have changed password on all three verizon.net email accounts, and for a few days email sends worked fine. But now, I am back to having to enter the password in the pop-up box when sending mail.

Any reason why this problem occurs after the system has operated fine for months/years. I don't see this problem with my other accounts using different mail servers.

Hello,

I have to add the Password every time I open Thunderbird because I removed the Password myself after I read this:

<<<< ThundaMike Mozilla Staff 7/28/25, 9:15 PM more options Sounds like you are almost there.

Building off what @david said above, try this:

In Thunderbird, go to Settings > Privacy & Security.

Scroll down to the Passwords section and click Saved Passwords….

Find your email account in the list and remove the saved password.

Restart Thunderbird.

When prompted, enter your new password. >>>

My doing this it removed the .twc password Log In totally in that Settings. I do not see the "my twc.com" in the settings of Tools, Privacy & Security, then Saved Passwords in the list, I only see the Hotmail account settings I have in Thunderbird. Removing it like ThundaMike wrote really removed all the TWC Password and Information.

Can someone help me restoring or re-enter my Mozilla Thunderbird info back into Tools, Privacy & Security, then Saved Passwords so I do not have to type in the Password every time I open Thunderbird.

Thank you so much for your time and efforts I truly appreciate it.

I successfully updated my password on my email provider website. I can access my email on my cell phone via a Gmail client but I can't access my email on Thunderbird. I actually started having problems in July but I didn't have time to try to fix the problem at that time.

As per some other instructions (see below), I deleted the entries for my password, expecting to get prompted to re-add it after restarting Thunderbird. This doesn't happen yet. I do see a message saying that the 'Connection to server shawmail.vc.shawcable.net was reset'.

Thanks, Byron

To change an email password in Thunderbird, go to the menu icon (☰), then Settings (or Preferences), navigate to Privacy & Security > Passwords > Saved Passwords. Delete the old entry for your email account, close and restart Thunderbird, and the program will prompt for the new password when you next try to send or receive email. Steps to Change Your Email Password in Thunderbird Open Thunderbird: and click the menu icon (the three horizontal lines) in the top right. Select Settings (or Preferences on a Mac). In the settings or preferences window, select the Privacy & Security tab from the left-hand menu. Scroll down to the Passwords section and click the Saved Passwords button. In the pop-up window, locate your email account's entry in the list. Right-click: on the entry, then select Edit Password to change it, or select Remove to delete it. If you deleted the password, you can also click Remove All to clear any other stored passwords for that account. Close: the password window, then close the Thunderbird application. Restart Thunderbird . When you next try to send or receive email, a pop-up will appear asking for your new password; enter it there.

Hello, every time I want to send or accept a message Thunderbird keeps asking me to enter my password. This is very irritating, although I activated the option 'Remember password' during the set up of my mail address. Can you help me with this? Thanks.

Dzień dobry, po zmianie urzadzenia (PC) pomimo tego ze na starym urzadzeniu zawsze byłem zalogowany do Firefoxa (synchronizacja byla automatyczna), to na nowym urządzeniu po zalogowaniu nie mam dostepu do wczesniej zapisanch zakladek oraz haseł. Prosze o pomoc, pozdrawim D.

Hallo!

Leider weigert sich Thunderbird meine Passwortpräferenzen zu speichern.

Ich muss nun bei jedem Start mein Passwort eingeben. Ich habe bei jeder Eingabe auch das Kästchen angeklickt, dass Thunderbird doch bitte mein Passwort mit dem integrierten Passwortmanager speichern soll. Nachdem ich es eingegeben habe und erfolgreich eingeloggt bin, sehe ich, dass Thunderbird es aber nicht abspeichert, denn unter "Datenschutz und Sicherheit" -> "Passwörter" wird kein gespeichertes Passwort angezeigt.

Ich verwende die aktuellste Version (habe ich bei "Über Thunderbird" kontrolliert). Ich verwende kein CCleaner. Mein OS ist Windows 10. Mein Posteingang funktioniert normal und ich kann meine E-Mails sehen und neue versenden.

Wie kann ich das Problem bitte beheben?

I have recently installed 140.7.1esr (64-bit) on Windows 11

1. It keeps asking for my account password, I always check the box for saving to the password manager, with no effect, I still have to type it in every single time. (I did set up pwd manager and I do have a master pwd)

2. Initially I had Thunderbird pick up my Gmail account as well, but it stopped picking up my Gmail for some reason. So I completely deleted my Gmail account in Thunderbird. yet it persistently asks for access to Gmail every 15 minutes. (I get a notification from Gmail saying that Tbird is asking for access to Gmail). The Gmail account no longer exists in Tbird, does not show up in the menu, and it does not download anything from Gmail if I give it permissions.

This happens each time I open up T-Bird. Somtimes it is Yahoo.mail, sometimes it prompts to log onto aol.mail.com.

How can this be stopped?

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desktop Win11 pro Thunderbird 148.0 (64-bit)

I have been receiving emails for my [email removed]@aol.com account on my pc, via Thunderbird, and on my ipad. Now both devices are saying the password is invalid. I have gone to the AOL website and changed the password and can receive emails at mail.aol.com. I have gone back to thunderbird and folllowed instructions to change the pw by deleting in settings and restarting Thunderbird and entering the new pw that AOL Mail recognises. But Thunderbird still says the pw is not valid. Any suggestions ?