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Can't login to Gmail with OAuth2

A friend recommended Thunderbird to me, I'm an Ubuntu user with Thunderbird version 128.6.0esr I'm trying to connect to my Gmail account and I'm having a tough time IMAP … (read more)

A friend recommended Thunderbird to me, I'm an Ubuntu user with Thunderbird version 128.6.0esr I'm trying to connect to my Gmail account and I'm having a tough time IMAP is enabled despite what Google says, IMAP wasn't on by default so I turned it on. There's no "Sign in with Google" in Thunderbird so I just enter the account email and password manually, the good news is Mozilla already configured OAuth2, the bad news is that the window pops up, I log in to Google, hit allow but I get "Unable to log in at server Probably wrong configuration, username or password. " So I cleared the cookies and allowed all third-party cookies(added it in exceptions with allow, just to be sure), cleared passwords too, and enabled javascript as told by Mozilla, but I still get the same window(this time just the access request came up without requiring username and password) and the same error, I even got an App Password because I do have 2-Step Verification enabled and tried that just to be sure but still the same thing The funny thing is that I tried Thunderbird on Android and it connected just fine without any additional step

at this point, I'm out of any new ideas and I ask for your help

Asked by alireza javdan 10 months ago

Answered by Toad-Hall 10 months ago

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Login fails for Thunderbird

I've been using Thunderbird for years to access my gmail account through my ieee alias. Sometime after 4/2/2025 my login fails with the message "Login to server imap.goog… (read more)

I've been using Thunderbird for years to access my gmail account through my ieee alias. Sometime after 4/2/2025 my login fails with the message "Login to server imap.googlemail.com....failed". I've tried changing the imap server to "imap.gmail.com" but get similar results. For some reason, it appears that something changed on 4/3 that prevents a successful login to the gmail server from Tbird. I have both Tbird and gmail configured for OAuth2. Update: As it turns out, following the steps in this link resolves the issue: https://support.mozilla.org/en-US/questions/1375558

Asked by Brent Lahey 7 months ago

Answered by Brent Lahey 7 months ago

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Can't login to browser profile after changing email

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under… (read more)

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under "errors[0].extensions". After that, there is another request doing login with old email, which seem to be successful, however the whole operation fail and page only shows "Something went wrong. Please close this tab and try again.". Trying to login directly with an old email leads to "Primary account email required for sign-in" error. Please assist.

Asked by yckmciaiy 11 months ago

Answered by yckmciaiy 11 months ago

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Can receive but not send email to Hotmail account through Thunderbird 102.15.1

I have Thunderbird 102.15.1. I can receive emails from my Hotmail account (set up as POP3), and up until 22/09/2024 I could also send emails through Hotmail. At some poi… (read more)

I have Thunderbird 102.15.1. I can receive emails from my Hotmail account (set up as POP3), and up until 22/09/2024 I could also send emails through Hotmail.

At some point after 22/09/2024 I am no longer able to send emails through Hotmail.

I have the following setting for the outgoing server (SMTP) (which worked fine until 22/09/2024):

Description: hotmail server name: smtp.office365.com Port: 587 Connection security: STARTTLS Authentication method: Normal password

When I try to send an email I get the following message:

 "Enter your password for adriharp@hotmail.com on smtp.office365.com:"

with the password dialog box underneath.

If I change the authentication method to OAUTH2 for the outgoing SMTP server, I very briefly see the "enter credentials" screen flash up, then the Sending message box appears and Thunderbird hangs until I hit the Cancel button. If I leave it to run, I get this message:

 "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again."

If I try to generate a new app password in my Microsoft account and enter this with the outgoing SMTP server authentication set to Normal Password, I get this message:

 "Login to server smtp.office365.com with username adriharp@hotmail.com failed."

I use OAUTH2 authentication for the incoming Hotmail server (SSL/TLS on outlook.office365.com). This works fine.

My questions are: - does anyone know why this change happened in the last few weeks ? - how can I change my settings in Thunderbird (and/or Microsoft Hotmail a/c) to send emails via my Hotmail account ? - do I need to upgrade Thunderbird to send emails via my Hotmail account ?

I am running Windows 7 on this laptop so I think my options to upgrade are limited to 115.10.01.

Thanks for your help.

Asked by adriharp 1 year ago

Answered by James 1 year ago

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Only 1 gmail account doesn't work on Thunderbird-walking through each step of the troubleshooting doesn't work-help!

I have multiple gmail accounts set up on Thunderbird. They were all working fine until I traveled overseas and came back. Then, all of a sudden, 1 gmail account stopped w… (read more)

I have multiple gmail accounts set up on Thunderbird. They were all working fine until I traveled overseas and came back. Then, all of a sudden, 1 gmail account stopped working. The rest kept working fine. I checked the settings and they were correct. I removed the account and tried to set it up again (about 10 times), but kept getting the same error message: "Unable to log in at server. Probably wrong configuration, username or password." The automatic configuration passed and I even tried manually configuring to the recommended settings to no avail.

The only thing I can think of is that when traveling overseas and trying to get online, Thunderbird and/or Gmail asks for further security verification, and I just avoided using Thunderbird altogether while abroad. Upon my return, I started getting this error message. It is extremely inconvenient to have to use the Gmail interface for only 1 email (my main email!). Does anybody know anything I can do to repair this? I'm almost tempted to use another email client altogether to make my life more efficient as the new setup is not sustainable.

Asked by fluffred 3 months ago

Answered by Wayne Mery 2 months ago

Change password on Thunderbird

I want to change my g-mail password but before I stop getting mails in Thunderbird I looked for how I will do that in Thunderbird. I find there is NO WAY to change a pass… (read more)

I want to change my g-mail password but before I stop getting mails in Thunderbird I looked for how I will do that in Thunderbird. I find there is NO WAY to change a password in Thunderbird and there is no current password listed either. I find that ridiculous not to be able to change a password and zero instructions anywhere. Pretty stupid ! Someone with some brains at Mozilla needs to come up with an update for Thunderbird to add a way to change a password. Can't add an image because I don't want to give away any private information.

Asked by Randy C 3 months ago

Last reply by ThundaMike 3 months ago

Unable to connect Outlook & Hotmail emails to Thunderbird

Problems with Outlook & Hotmail Accounts in Thunderbird. Recently some relatively new Outlook & Hotmail accounts were created on the Microsoft site then I attemp… (read more)

Problems with Outlook & Hotmail Accounts in Thunderbird.

Recently some relatively new Outlook & Hotmail accounts were created on the Microsoft site then I attempted to include them into my Thunderbird program. I logged into each account and sent a number of emails around to each other and to other existing gmail accounts, no problems there.

When the Outlook AC was included into Thunderbird I received the following message "Thunderbird was unable to find connected services", then on the next screen in Thunderbird it said "Email account connected successfully". However when I looked at this account there was a single line saying 'Inbox', but there was no emails in there. I was able to send an email from both the Outlook and Hotmail configurations in Thunderbird, but not receive any emails.

I then modified the IMAP configuration in the Hotmail account according to directions given to me late last week from a member of the Thunderbird Community. This did not make any difference in that still no emails were received on the Hotmail account in Thunderbird.

For completeness I summarise the settings on both the Outlook & Hotmail accounts. The Outlook account settings are what Thunderbird set when the account was set up in Thunderbird, the Hotmail account settings were changed as per suggestion.

Outlook Account: In Server (IMAP) - 'outlook.office365.com', Port = 993, SSL/TLS OAuth2

                Out Server - 'smtp-mail.outlook.com', Port = 587, STARTTLS, oAuth2

Hotmail Account: In server (IMAP) - 'imap-mail.outlook.com', Port = 993, SSL/TLS, Normal Password

                Out server - 'smtp-mail.outlook.com', Port = 587, STARTTLS, oAuth2

Finally, every time I open up Thunderbird I get the flowing message on the screen "Enter your password for account *** on imap-mail.outlook.com:", then after I hit the Cancel button I get the message "Login to server *** failed". If instead I enter the password for the account I get a message saying "Login to server imap-mail.outlook.com with username *** failed".

If I click on either account then hit the Import button I get the Import Tool. When I select the option 'Import from Outlook' radio button the then get a message saying "No profile found" in red.

In Firefox, on another PC, I go to the outlook.live.com site and I can login to both my Outlook and to my Hotmail email accounts separately.

I finally note that my Thunderbird is version 140.1.0esr (64-bit)

Asked by Geoff K 3 months ago

Last reply by sfhowes 3 months ago

Passwords for subdomains

Hi, the password manager in Firefox on iOS has become practically useless (for me) with somewhat recent releases. Privately and for work I have different passwords on di… (read more)

Hi,

the password manager in Firefox on iOS has become practically useless (for me) with somewhat recent releases. Privately and for work I have different passwords on different sites within the same domain (site1.example.com, site2.example.com, etc.). While Firefox saves passwords for these correctly, and is able to recall them correctly in the desktop version, the iOS version simply presents *all* stored credentials for 'example.com' with no way to tell them apart.

Please restore the earlier behaviour here. If there are passwords for the subdomain/hostname I'm trying to access, then only present those. Fall back to the second-level domain only if no passwords are stored for the current hostname.

Thank you! Wbr, very very long time Mosaic/Netscape/Mozilla/Firefox user

Asked by Ltning 4 months ago

Last reply by Paul 3 months ago

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Primary Password won't Reset

I lost my primary password so I tried to reset it using this code in the console: "chrome://pippki/content/resetpassword.xhtml" . It has been running for a long time. … (read more)

I lost my primary password so I tried to reset it using this code in the console: "chrome://pippki/content/resetpassword.xhtml" . It has been running for a long time. I haven't received the Reset Password popup. It is still running. Attached is the screen shot.

Asked by purchase20 8 months ago

Answered by purchase20 8 months ago

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Requiring a passkey

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I must reboot when I cancel the request f… (read more)

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I must reboot when I cancel the request for a pass key. I have cleared the Firefox cache and cookies. Nothing seems to help.

Asked by Gary Hall 7 months ago

Last reply by Gary Hall 7 months ago

Where do I enter my updated password ?

I have updated my password on my IMAP server. I cannot find where to enter the new password on the server settings. There used to be a box for this. It asked once when I … (read more)

I have updated my password on my IMAP server. I cannot find where to enter the new password on the server settings. There used to be a box for this. It asked once when I logged in but dosnt ask again.

This must be one of the most basic settings that needs occasional updating but no clear location where to do it?

Its now made thunderbird un useable and have migrated across to outlook where you just type in the new password.

Asked by jim73 5 months ago

Last reply by Martin Lester 5 months ago

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Connecting to gmail, troubles with javascript

I tried to connect to an existing Google-Mail account via 'new', 'existing mail account' etc.. Finally a Google-Login-Window appears. After inserting the username Google … (read more)

I tried to connect to an existing Google-Mail account via 'new', 'existing mail account' etc.. Finally a Google-Login-Window appears. After inserting the username Google responses with a message, that my browser does not support javascript. However, both in thunderbird and in firefox javascript is enabled.

Sincerely Yours Stefan Holzreiter

Asked by stefan.holzreiter 6 months ago

Answered by Matt 6 months ago