Showing questions tagged:

Mozilla Firefoz crashes multiple times after waking laptop from sleep

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet. Network conn… (read more)

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

Solved Archived 11 778

Why do I keep having to give my password? xxxxxxxxx@gmail.com

Every two or three days a window appears asking for my password for xxxxxxxxx@gmail.com . I didn't have to do this when I used xxx@fairbrook1.orangehome.co.uk I no long… (read more)

Every two or three days a window appears asking for my password for xxxxxxxxx@gmail.com . I didn't have to do this when I used xxx@fairbrook1.orangehome.co.uk I no longer use Orange as they are withdrawing their service.

Nic Parker


edited email from public and search/spam bots.

Solved Archived 5 770

PASTE Option

What Happened To The PASTE Option, When You Are Composing A New Email In Outlook  ? If You Copy Something, Then Right Click In Th… (read more)

What Happened To The PASTE Option, When You Are Composing A New Email In Outlook  ?

If You Copy Something, Then Right Click In The Message Section Of The Email, You Do Not Get The Drop Down Menu With PASTE As An Option.

You Only Get The PASTE Option When You Right Click Into The SUBJECT Line.

Solved Archived 18 763

Half My Pages Will Not Load Correctly - All of a Sudden Today!

Everything was fine until about an hour ago. Suddenly over half My tabs quit working. Either the display is weird and all text, or the page is blank, or there is a smal… (read more)

Everything was fine until about an hour ago. Suddenly over half My tabs quit working. Either the display is weird and all text, or the page is blank, or there is a small "broken image" icon in the upper left... A few tabs are working fine. On X I get a notice saying, "Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com."

I tried turning off tracking (which was NOT "strict!!!"), and that did not fix the problem.

What is going one????

Solved Archived 7 745

How to save attachments from several eMails ?

How to save attachments from several eMails at the same time. Looking to save all attachments from tens of messages without the need of doing it one message by one. Is th… (read more)

How to save attachments from several eMails at the same time. Looking to save all attachments from tens of messages without the need of doing it one message by one. Is there a way to do this?

Kind Regards

Robert

Solved Archived 2 712

Thunderbird is sending emails twice, immediately. Why?

When sending email thru Thunderbird on PC, sentbox always shows emails sent twice (but only received once). If I send email thru my phone, sent mail shows sent only once… (read more)

When sending email thru Thunderbird on PC, sentbox always shows emails sent twice (but only received once).

If I send email thru my phone, sent mail shows sent only once, so I know it's a problem with Thunderbird.

Any ideas?

Archived 1 693

Deleting a Firefox Profile also deleted pretty much everything on my desktop, help please?

Hello, today I decided to create a new Firefox Profile. I set the directory of this profile to be my desktop, which is where I usually put things (downloads and such) by … (read more)

Hello, today I decided to create a new Firefox Profile. I set the directory of this profile to be my desktop, which is where I usually put things (downloads and such) by default. I thought it would create another folder there on the desktop and put everything inside that, but instead it put a bunch of junk on my desktop. No big deal, right, I can just delete the profile, and that other junk should also be deleted. Well, not only did deleting the Firefox profile delete the extra junk that was created while making the profile, it also, for some reason, has deleted about 90% of everything else on my desktop as well. There are now only a few seemingly random things left on the desktop, that it decided to spare for whatever reason.

Where did everything go? The recycle bin is empty.. Most of it was just shortcuts, not a big deal, but I did have a few folders with some rather important work that I would very much like to retrieve. Please tell me Firefox didn't just nuke my desktop, and that all of those things are now unrecoverable? Windows 7 64 bit

Thanks very much.

Solved Archived 4 663

How to stop empty 'phantom' folders continually reappearing when deleted

I have a bunch of email subfolders showing up in Thunderbird which have nothing in them. Their names appear in italic, greyed-out. No matter how many times I delete them,… (read more)

I have a bunch of email subfolders showing up in Thunderbird which have nothing in them. Their names appear in italic, greyed-out. No matter how many times I delete them, when I reopen Thunderbird they've just reappeared in their previous location. This includes three in the Deleted folder.

I'm using IMAP and the phantom folders are not there in my provider's webmail interface, so it must be a local problem.

I know from internet search that lots of people have had this. Solutions elsewhere that I've already tried and that didn't work:

- unsubscribing from the folders: they appear in the subscribed list but without any checkbox next to them - deleting the .msf, panacea, etc. files: the folders reappear just the same after doing this

Has anyone found a fix that works? This is my work email account and the clutter in my folder pane is really unhelpful!

Solved Archived 2 652

what should i enter in 'your login' when adding an existing Outlook email a/c to thunderbird

I've provided all of the other data, no problem. But the <Your login> field has only "YOURDOMAIN\yourusername" in it as a format hint. The field carries an Info sym… (read more)

I've provided all of the other data, no problem. But the <Your login> field has only "YOURDOMAIN\yourusername" in it as a format hint. The field carries an Info symbol, but it's greyed out.

There are many possible domains, e.g. microsoft.com, office365.com, outlook.com, each with possible 3LDs, and the domain-name of the organisation that provides my account.

The most obvious (MYORGDOMAIN\Roger.Clarke) gets the error-message: > Authentication failed. Please check the username and password. (I checked, and they're the same as I use for a webmail login there).

Leaving it empty gets this error-message: > Unable to log in at server. Probably wrong configuration, username or password. (That about covers the possibilities then ...).

Solved Archived 9 643

I cannot access my Windstream.net email accounts.

I recently switched to Windstream dsl and have 5 email accounts set up there. I can access the accounts through the web. I can set up the accounts in Thunderbird and ca… (read more)

I recently switched to Windstream dsl and have 5 email accounts set up there. I can access the accounts through the web. I can set up the accounts in Thunderbird and can receive emails. I cannot send emails as it gives me an error trying to log on to Windstream's smtp server. Any suggestions?

Solved Archived 8 643

Copy Link Without Site Tracking on Facebook

When I'm clicking "Copy Link Without Site Tracking" on Facebook, I'm getting a very long link like: [0=AZXHU5Fm3iETylzElY4qHRw27uWnI_VbYwCYYbj6x6BPjGaj_yfVTLR8fIvGILOGciQ… (read more)

When I'm clicking "Copy Link Without Site Tracking" on Facebook, I'm getting a very long link like: [0=AZXHU5Fm3iETylzElY4qHRw27uWnI_VbYwCYYbj6x6BPjGaj_yfVTLR8fIvGILOGciQm0_XpeFu6uqxnV147PjmDPArCU4fCaydKmZ6_0BAp3j7mfUtGQhNPJQKsjPAK1sN0M7CjPgKHhIlL7_Mb2poXSVjQwF_nMhqHO7Xc_XTtdLQw9hxaPV5qUcKm8rbrWus&__tn__=%2CO%2CP-R https://www.facebook.com/PilsetaCilvekiem/posts/pfbid0EqFQ5TwTkHeowowTc7ArY8T7ATCjxXvWiUzXJeDxCjCcQHFwt4h8PK9eJaEiaYiml?__cft__[0]=AZXHU5Fm3iETylzElY4qHRw27uWnI_VbYwCYYbj6x6BPjGaj_yfVTLR8fIvGILOGciQm0_XpeFu6uqxnV147PjmDPArCU4fCaydKmZ6_0BAp3j7mfUtGQhNPJQKsjPAK1sN0M7CjPgKHhIlL7_Mb2poXSVjQwF_nMhqHO7Xc_XTtdLQw9hxaPV5qUcKm8rbrWus&__tn__=%2CO%2CP-R].

Would it be possible to remove URL parameters "__cft__[0]" and "__tn__"? Because https://www.facebook.com/PilsetaCilvekiem/posts/pfbid0EqFQ5TwTkHeowowTc7ArY8T7ATCjxXvWiUzXJeDxCjCcQHFwt4h8PK9eJaEiaYiml opens the same post.

Solved Archived 2 634

Mozilla Pop Ups

I am getting multiple pop-ups from Mozilla. When I close them they continually pop up again. They are warning me of a 'system Alert' about infection or virus. click on th… (read more)

I am getting multiple pop-ups from Mozilla. When I close them they continually pop up again. They are warning me of a 'system Alert' about infection or virus. click on them they are trying to sell me Norton anti virus products. I have Mcafee and its showing no problems. How can I get rid of these annoyances? Thank You

Solved Archived 2 603

FlightRadar24 map not showing

I'm running Firefox 100.0 (64 bit) on windows 10 pro 21H2. I've been using Firefox to access Flightradar24 to view real time flight across the globe. All of a sudden tod… (read more)

I'm running Firefox 100.0 (64 bit) on windows 10 pro 21H2. I've been using Firefox to access Flightradar24 to view real time flight across the globe. All of a sudden today the map doesn't appear any more . I think they use Google maps and overlay their info.

The maps show properly in MS EDGE and Google Chrome.

I've attached a screen shot of what I get.

Thanks

Nor
Solved Archived 3 600

Firefox asks for master password on startup

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site … (read more)

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site with a password. I tried : - to disable than reenable Master Password - start in SafeMode without success. How can I solve my issue ? Thanks in advance for your help

Solved Archived 4 598

Does Firefox ESR exist for Android ?

Hello, I changed on my desktop system from classic Firefox (Rapid channel) to the Firefox ESR-version. And now I search a firefox ESR-version for my Android-smartphone. -… (read more)

Hello,

I changed on my desktop system from classic Firefox (Rapid channel) to the Firefox ESR-version. And now I search a firefox ESR-version for my Android-smartphone.

--> Does also an ESR-version exist for Andoird like for desktop systems?

Thanks a lot for a short reply! Best regards, Martin

Solved Archived 2 572

Firefox opens "off screen"

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day af… (read more)

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day after opening the browser I noticed that it didn't launch(there was no window). After opening it again I saw that all of my previously opened tabs were gone. After that I closed Firefox and went to check the task manager. I found that Firefox was still running after closing it. I couldn't wrap my head around it and killed the programm. Then I opened it again and got the same results: first launch: no Firefox window(nothing on the taskbar either), secound launch: one empty tab. After that I opened a new tab in Firefox through task manager and my screen "swiped right", I got access to Firefox window with all of my previous tabs, but all the other programms I had opened on the taskbar were gone. Somehow Firefox opens outside my screen on a "separate one" every first time I launch the app, and the only way to switch between "screens" is to open a new tab through task manager or launch a program that was previously active to switch back to previous "screen". It is also impossible to switch between opened windows on different "screens" using gestures on the touchpad or "Alt" + "Tab". I use a laptop and never even tried to attach/connect a second monitor. I don't have another monitor attached via bluetooth or any other means in device manager. I have the latest verion of windows 10 installed and updated. I have another PC, where I use the same Firefox with the same addons on the same Mozilla account, which has no such issues. I have tried renaming the file called "xulstore.json" to "xulstore.old" or deleting it entirely, this didn't resolve the issue.

Solved Archived 2 564