Showing questions tagged:

Cannot print from Firefox in Win 11, unless I log in as a different Windows user?

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appe… (read more)

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appear, and nothing shows up in the printer queue. All the other applications in Windows print just fine. It's just Firefox. And just for this one Windows user.

I tried clearing the saved printer settings in the about:support page. I tried refreshing Firefox. I tried uninstalling and reinstalling Firefox. I tried uninstalling, removing the mozilla folder in %appdata%, and reinstalling Firefox. No luck.

The only time I can get it to print anything is to log into a different user account on this same PC. Printing from Firefox seems to work then.

It seems there is some user-specific printer setting/file/whatever that is messed up. I'm not sure what else to try.

Thanks.

Archived 5 387

error message-The page isn’t redirecting properly

I have not been able to connect to www.paperbackswap.com for 2 days using Firefox. I get this message - The page isn’t redirecting properly-An error occurred during a co… (read more)

I have not been able to connect to www.paperbackswap.com for 2 days using Firefox. I get this message - The page isn’t redirecting properly-An error occurred during a connection to www.paperbackswap.com. This problem can sometimes be caused by disabling or refusing to accept cookies. This is a persistent problem happening every few days. I have sent messages before to PBS and Firefox with no response. I have cleared cookies and added PBS to Firefox as a site to always accept cookies. I can access the site using Chrome but I would prefer Firefox. Is there anything that can be done?

Solved Archived 8 380

"Reply with template" filter doesn't work with mailing lists

I am using a message filter to send and auto-reply when I receive a message TO a specific address. Unfortunately it appears that since this address is a mailing list, wh… (read more)

I am using a message filter to send and auto-reply when I receive a message TO a specific address. Unfortunately it appears that since this address is a mailing list, which is what appears in the FROM field, the auto-reply is trying to send to the mailing list rather than the original sender and is failing.

The filter itself is simple... To contains <mailing list address>, reply with template (chose the correct template from the drop-down). The error message is:

[01/16/2018 03:46:11 PM] Filter Action Failed: "Sending reply aborted" with error code=0x80004004 while attempting: Applied filter "Template Subject" to message from "Sender Name" <mailing list address> - <Subject> at 01/16/2018 03:45:57 PM replied

Thunderbird 52.4.0 (64-bit) on debian. Is there a way to specify that I want to reply to sender rather than than the list, similar to the options I have when manually responding to one of these messages? For example, the Reply-To field contains the original sender's email address, but the From field contains a combination of the sender's name and the mailing list address.

Thanks in advance.

Archived 1 375

delay opening websites

When opening a website, the url has a padlock with a red line thru it (unsecured), the browser then waits about 5-8 seconds for the red line to disappear (secure )then be… (read more)

When opening a website, the url has a padlock with a red line thru it (unsecured), the browser then waits about 5-8 seconds for the red line to disappear (secure )then begins loading the content. It behaves on win 10 and android devices. Upon refreshing Firefox on win 10, it got faster, but reverted. Unchecked wait for secure sites doesn't help.

Locked Archived 1 371

Five Seconds Freeze Right After Save As Dialog

Firefox hangs for 5 seconds between every type of download between the "Ok" of the "Save As.." dialog and the actual download of the file. Any ideas how to resolve the is… (read more)

Firefox hangs for 5 seconds between every type of download between the "Ok" of the "Save As.." dialog and the actual download of the file.

Any ideas how to resolve the issue or troubleshooting tips?

I'm currently using Firefox 108.0.2 (64-bit) on Windows 10 Pro 22H2

Thanks!

Solved Archived 2 371

I can receive emails, but cannot send.

Having trouble with my Charter Spectrum mail account. I am able to receive e-mails, but cannot send them. When I send a mail, I get the "Login to server mobile.charter.… (read more)

Having trouble with my Charter Spectrum mail account. I am able to receive e-mails, but cannot send them. When I send a mail, I get the "Login to server mobile.charter.net failed" message. However, I believe I have the correct setting for SMTP server. Charter Spectrum says I should have mobile.charter.net set as the SMTP server, port 587 selected, SSL enabled, and the authentication password should be the same as my IMAP incoming for the account.

So when I get this message about login to server failed - I re-enter the same account password, and get the same message result. Why would I be able to receive e-mails, but not send using the same server and password?

I was able to go onto Charter Spectrum website and login and send and receive e-mails from their web mail app. Although, I hate using it, and would much rather use TBird.

Thanks in advance. C.Bariou

Solved Archived 6 360

Samsung Internet hijacks default browser

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Interne… (read more)

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Internet and removed all permissions for it. Disabling it is greyed out. Some apps that I use have links to websites. Too frequently, when I go to one of those links, the intro screen for Samsung Internet opens. Then, when I look at the settings in Firefox it is no longer set as the default. Then I set Firefox to default and go to my phone settings to see that Firefox is selected as the default. If I open the previously mentioned app and choose the web link, Firefox will open. But somewhere along the way, the default changes back to Samsung Internet and it's a vicious circle. I have posted in a Samsung forum but haven't gotten a reply that solved the problem. Please help. Thanks Mike

Archived 3 359

Pages refresh & get stuck in Mobile view even when Desktop is specified

Using the latest version of Firefox on Android mobile – Huawei / EMUI 12.0.0.149 Normal browsing, not using Private. Several tabs are open, all specified to show Desktop … (read more)

Using the latest version of Firefox on Android mobile – Huawei / EMUI 12.0.0.149 Normal browsing, not using Private.

Several tabs are open, all specified to show Desktop view. But when I re-open the browser (while it's still running in the background, e.g. if I'd been using a different app or just hadn't looked at the page in a few mins), pages automatically refresh in Mobile view.

Additionally, the "Desktop site" toggle can get stuck: Shows Desktop being on, but the page is in Mobile view and if the button is tapped again, it just keeps refreshing in Mobile. The whole app has to be restarted to fix it.

Ideally, open tabs would stay in the specified view (Desktop) and not refresh automatically. Bonus, if there were also a master toggle to select the view you prefer all tabs to use.

Archived 1 355

Failing Automatic Session Restore on App Launch

Every time I open Firefox after closing it, I get the message below. I can click the button to restore session and it works every time. With each update, I hope to neve… (read more)

Every time I open Firefox after closing it, I get the message below. I can click the button to restore session and it works every time. With each update, I hope to never see this message again, but after installing a new version on Ubuntu today, I see the same familiar message. This is not linked to a computer, or an operating system because I've seen this on both Ubuntu and Mac. If Firefox could literally just click the button that would be awesome.

Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Solved Archived 5 353

Incredible slow download speeds with 999Mbps connection (below 15Mbps)

Just recently Firefox seems to have its downloads capped at 15-16 meg speedtests show the full 1Gig speed OPERA AND EDGE both download at the full 999 megs but firefox … (read more)

Just recently Firefox seems to have its downloads capped at 15-16 meg speedtests show the full 1Gig speed OPERA AND EDGE both download at the full 999 megs but firefox has recently stopped downloading any faster then 19 meg

what in firefox could be causing this its not happening in any other browser.

Solved Archived 3 353

System integration prompt always shows on startup of Thunderbird, even though "Always show on Startup" is turned off

Every time I start Thunderbird, I get the "System Integration" notification box even though the "Always perform this check when starting Thunderbird" option is NOT checke… (read more)

Every time I start Thunderbird, I get the "System Integration" notification box even though the "Always perform this check when starting Thunderbird" option is NOT checked. Please let me also clarify, I DO NOT want system integration. Therefore, I have unchecked all boxes that are not greyed out and chose "Skip Integration", since there is not a box for "Do Not Integrate". Can someone please tell me how to stop this aggravating box from continuing to show up, without integrating Thunderbird or resorting to a different email client.

I am running: Operating System: Windows 10 Home Thunderbird: 45.5.0

Solved Locked Archived 7 352

In Firefox, after a reboot, how can I re-open my previous sessions?

In Firefox, after a reboot, how can I re-open my previous sessions? Originally I had quite a lot of open browsers & tabs. Then I needed to do a reboot, and now I've l… (read more)

In Firefox, after a reboot, how can I re-open my previous sessions?

Originally I had quite a lot of open browsers & tabs. Then I needed to do a reboot, and now I've lost those previous sessions.

Usually I just open Firefox, and this opens one browser, and then all of my previous browser, and tabs reopen, but this time Firefox crashed, and its popup said it needed to restart, but it would re-open my previous browser and tabs, but it didn't.

After following the usual Firefox help guides, it still wouldn't re-open my previous sessions. Now if I ask it to open my previous sessions, it just opens the recent help guides, and not anything before the crash.

So is there a backup file of my missing sessions that I can roll back to?

Archived 6 350

Thunderbird Quick Filter SLOW

Hello, After update Thunderbird quick filter became very very slow. If you type in quick filter field two words. At the beginning is being shown random results not connec… (read more)

Hello, After update Thunderbird quick filter became very very slow.

If you type in quick filter field two words. At the beginning is being shown random results not connected with typed in words. Then in 30 seconds or later are being loaded correct results. Not possible to use like this. It's local search on normal PC (with CPU AMD Ryzen 5 PRO 4650G, 24GB RAM) filtering must to work fast. Could you fix that issue?

Thank you

Archived 9 350

Copies and folders setting - only allows to save a sent message in IMAP server, OR local folders. I want both. Can it be done?

When I send a message, I want it to go to SENT folder on IMAP server and stay there, so that I can have a copy of that same message sync'ed to my cell phone. But I also w… (read more)

When I send a message, I want it to go to SENT folder on IMAP server and stay there, so that I can have a copy of that same message sync'ed to my cell phone.

But I also want "A Copy" in my local folders. That way, when my server deletes all messages that are X days old (part of normal server maintenance), I will still have the original message saved locally on my computer.

Problem is: 1. when I configure Copies and Folders and "uncheck" the "when sending a message place a copy in" setting, it doesnt save the message anywhere. 2. when I configure it with "check" the "when sending a message place a copy in" setting, with the folder name on the IMAP server, it stores it only there 3. when I configure it with check" the "when sending a message place a copy in" setting, with the local folder nameit stores it only there

I would have thought that when sending a message, it would would always be placed in the IMAP server "sent" folder by default (since i am... ummmm... "sending" the message)... and then when I check the "when sending a message place a copy in" setting, it will save a COPY (ie: a 2nd instance of the message) to whatever other folder I select.

But it doesnt do that.

So how do I configure TB to do that... put a copy of the sent message in the IMAP server "Sent Items" folder, and a COPY of that same message, elsewhere?

thanks!

Archived 7 349

I cannot get to account settings in normal mode I can in safe mode

When I click on account setting I get a small box labeled account settings with one button with a drop down arrow which works and gives a selection of: Add an account mai… (read more)

When I click on account setting I get a small box labeled account settings with one button with a drop down arrow which works and gives a selection of: Add an account mail account, add chat account, add feed account,add other account or remove account. I cannot see any other settings

Solved Archived 3 348

Received messages show incorrect date in received and date column

New install. Windoz. Connect to existing IMAP email account. Several messages have incorrect date and time in the "Date" column. That column shows today's date and time v… (read more)

New install. Windoz. Connect to existing IMAP email account. Several messages have incorrect date and time in the "Date" column. That column shows today's date and time very close to the time I first connected to the accounts. Message header shows coeect date. Why is Thunderbird misinterpreting the date in some cases?

Archived 4 345

Can't login to smtp-mail.outlook.com

I have recently added a Microsoft exchange account to Thunderbird. I am able to connect to and receive emails through imap, but I cannot send emails. The error I get is a… (read more)

I have recently added a Microsoft exchange account to Thunderbird. I am able to connect to and receive emails through imap, but I cannot send emails. The error I get is a 'Login Failed' error with the message 'Login to server smtp-mail.outlook.com failed.' but I have double checked that my login information is correct (and reset my password and tried again). I can also happily send emails from the webmail and from a desktop copy of Outlook. I have tried all the suggestions in the 'Cannot send messages' troubleshooting article with no success.

My outgoing server settings are:

Server Name: smtp-mail.outlook.com

Port: 587

Authentication method: Normal password

Connection Security: STARTTLS

This is a Microsoft Exchange email, I am running Thunderbird 52.9.1 on Windows 10. Any suggestions on what the problem might be?

Solved Archived 1 342

Extremly slow autocomplete for addresses after Thunderbird update

Yesterday I upgraded Thunderbird from version 30 to 31, now while I writing messages the autocomplete for addresses is extremly slow to suggest contacts. If I enter only … (read more)

Yesterday I upgraded Thunderbird from version 30 to 31, now while I writing messages the autocomplete for addresses is extremly slow to suggest contacts. If I enter only a letter in the destination field, thunderbird hangs for about twenty seconds and after show me the suggestions. Typing two letters quickly, thunderbird hangs for 13 seconds. typing 3 after 6 seconds All tested even in safe mode I have a local address book with about 9870 contacts (no remote address book) and before the upgrade everything worked fine

Archived 35 342

delay opening websites

When opening a website, the url has a padlock with a red line thru it (unsecured), the browser then waits about 5-8 seconds for the red line to disappear (secure )then be… (read more)

When opening a website, the url has a padlock with a red line thru it (unsecured), the browser then waits about 5-8 seconds for the red line to disappear (secure )then begins loading the content. It behaves on win 10 and android devices. Upon refreshing Firefox on win 10, it got faster, but reverted. Unchecked wait for secure sites doesn't help.

Archived 1 340

Requesting the new version of Firefox browser to support Browser.EXTRA_APPLICATION_ID

I am writing to request assistance with an issue I am encountering on the latest version of the Firefox browser for Android. My goal is to open specified pages in the sam… (read more)

I am writing to request assistance with an issue I am encountering on the latest version of the Firefox browser for Android. My goal is to open specified pages in the same tab using Intent from a third-party custom application. However, I have observed that different URLs open in separate tabs, contrary to my expectations. Current Implementation: Here is the code snippet I am currently using: java: Intent intent = new Intent(Intent.ACTION_VIEW); intent.setData(uri); intent.putExtra(Browser.EXTRA_APPLICATION_ID, packageName); startActivity(intent); Expected Behavior: I expect different URLs to open in the same tab without opening new tabs. This functionality is crucial for my application. Issue Background: I have researched similar issues and found that users have had comparable needs using Browser.EXTRA_APPLICATION_ID. Unfortunately, it appears that Firefox has not fully addressed this functionality. The EXTRA_APPLICATION_ID is a feature that modern browsers should ideally support to enhance user experience and maintain continuity within a single tab. References: I have referred to the following discussions and issues for additional context: Mozilla Support Forum: https://support.mozilla.org/en-US/questions/1364869 GitHub Issue: https://github.com/mozilla-mobile/fenix/issues/23329 Request: I kindly request that the Firefox team consider adapting this functionality officially or provide an alternative solution if it has already been addressed. Any relevant documentation or guidance on achieving this behavior would be highly appreciated. Thank you for your time and assistance.

Archived 1 331