Showing questions tagged:

"Your browser is being managed by your organization"

How to get rid of "Your browser is being managed by your organization"? This thing is driving me crazy(er)! Please 'dumb down' your reply, as I am not computer literate. … (read more)

How to get rid of "Your browser is being managed by your organization"? This thing is driving me crazy(er)! Please 'dumb down' your reply, as I am not computer literate. If it's a malicious attack, my anti-virus is not picking it up. Thanks!

Archived 3 459

Firefox GPO to add certificate exception

Hello. I know how to define a server certificate exception to avoid browser warnings in case of certificate issue with a website (see attachment). However, I'd like to ap… (read more)

Hello. I know how to define a server certificate exception to avoid browser warnings in case of certificate issue with a website (see attachment). However, I'd like to apply that exception for all users with access to my machine using a GPO (for user or local machine). This is also a requirement in my work where many users run Firefox from a server and the face browser warnings all the time (related to self-signed certificates) so it would be great to apply an exception for all users through a GPO specifying the self-signed certificate warning we want Firefox to ignore. Thanks.

Solved Archived 7 458

Problems with profile management

We are currently rolling out a profile management solution based on Ivanti User Environment Manager. In order to configure file includes and excludes in the profile manag… (read more)

We are currently rolling out a profile management solution based on Ivanti User Environment Manager. In order to configure file includes and excludes in the profile management tool, we have to “standardize” the Firefox profile path in the filesystem. We have implemented a PowerShell script, which reads the currently used profile from %appdata%\Mozilla\Firefox\install.ini, renames the appropriate profile subfolder to “firefox.default-esr” and replaces the entries in installs.ini and profiles.ini.

The script seems to be reliable. However, for around 10% of the users, we are seeing issues when the user launches Firefox after the “firefox profile migration” happened. Firefox opens but none of the GUI controls is accessible. Firefox is completely unusable. See screenshot attached.

We do have workarounds to resolve this issue, such as completely wiping the %appdata%\Mozilla\Firefox folder and let Firefox re-build everything from scratch. But we are still trying to find the root cause the issue, because our customers have more than 100k clients, what will be a big impact and hard to handle for the helpdesk.

We are currently unable to reproduce the issue on test clients. Even copied Firefox profile folders form affected clients don’t show the issue on other clients.

Therefore we want to find out and ask for your help:

- Is there a supported way to “standardize” the filesystem folder name of the Mozilla Firefox (ESR) profile of a user? - What are the files within a Firefox profile that are required for the profile and the application itself to properly start? - Do you have any idea which files in a Firefox profile (in a corrupted state) could cause our issue?

Archived 4 427

website is not displayed completely

Firefox version 128.2.0esr (64-bit) Operating system Windows 10/Windows11 23H2 Septembre patch Hello everyone, maybe you can tell me/explain what the problem cou… (read more)

Firefox version

   128.2.0esr (64-bit)

Operating system

   Windows 10/Windows11 23H2 Septembre patch

Hello everyone,


maybe you can tell me/explain what the problem could be.

In our company we had Firefox version 115.14.0esr (64-bit) and then we updated to 128.2.0esr (64-bit).

Since version 128.2 ESR we have experienced problems in Firefox when trying to access DNN+ pages (with login). https://www.dnn.de/sport/regional/dresdner-sc-denkt-ueber-uebernahme-der-margon-arena-nach-C3IC74MZ6FE43AKGCZJSKUXA3I.html

In Firefox the content is cut off, in Edge it is displayed normally.

With Edge and Firefox 115.14.0esr the page is displayed normally. No AdBlock installed.

In developer mode I see the errors in the versions, so it shouldn't be that.

Cross-source (cross-origin) request blocked: The same-source rule prohibits reading the external resource on https://gum.criteo.com/sid/json?origi...AAAAAAAA&gdpr=1. (Reason: CORS request failed). Status code: (null).

Cross-source (cross-origin) request blocked: The same-source rule prohibits reading the external resource on https://id5-sync.com/api/config/prebid. (Reason: CORS request failed). Status code: (null).

Any ideas? Thank you very much! :)

Solved Archived 1 426

Force-Pinning Extension doesn't Appear to Work (GPO in Microsoft AD)

I am having the same issue as this other user here: https://www.reddit.com/r/sysadmin/comments/17wvuwh/help_pinning_extension_in_firefox_with_gpo/ Preliminaries -- Initia… (read more)

I am having the same issue as this other user here: https://www.reddit.com/r/sysadmin/comments/17wvuwh/help_pinning_extension_in_firefox_with_gpo/

Preliminaries -- Initially (before trying to force-pin), I had these GPOs enabled:

Extensions to Install -> https://addons.mozilla.org/firefox/downloads/file/4410896/bitwarden_password_manager-2024.12.4.xpi

Prevent extensions from being disabled or removed ->

(Those GPOs above all work.)

What I'm trying to do: Force-pin Bitwarden.

I believe I've followed the documentation correctly (except for not including a "*" case): https://mozilla.github.io/policy-templates/#extensionsettings

I've enabled this GPO with this value:

Extension Management ->

{

 "{446900e4-71c2-419f-a6a7-df9c091e268b}": {
   "default_area": "navbar"
 }

}

After running various "GPUpdate"s and whatnot, the option to uncheck "Pin to toolbar" is still available to click.

I've verified in "about:policies#active" that the JSON item appears next to "ExtensionSettings" and that there are no errors listed in the "Errors" tab.

I've also verified that it appears in the correct location in the Registry.

Since another user had the same issue (Reddit link above), I figured it'd be a good idea to check in with y'all to see if we are missing something.

Thanks for your help!

Solved Archived 4 417

Group Policy - intl.accept_languages

I previously posted this question: https://support.mozilla.org/en-US/questions/1495577 Asking how to use the "intl.accept_languages" setting within the JSON for the new p… (read more)

I previously posted this question: https://support.mozilla.org/en-US/questions/1495577

Asking how to use the "intl.accept_languages" setting within the JSON for the new preferences setting within group policy.

A moderator posted this as a comment which I have only just noticed: "The value is a string, so it has to be in quotes "en-GB"" - the post is now too old for me to reply.

I'm still having issues using this setting even after putting the name in quotes. I've tried:

"intl.accept_languages": { "Value": "en-GB", "Status": "user" }

"intl.accept.languages": { "Value": "en-GB", "Status": "user" }

But neither work, please can someone clarify what exactly needs to be used within the JSON?

Archived 2 417

Manage CA cert on android

Hello, I had issue to verify the cert on android app for https://partners-enrichment.heytelecom.be. On Windows I didn't have the same issue. version 144.0.2 / build id 20… (read more)

Hello,

I had issue to verify the cert on android app for https://partners-enrichment.heytelecom.be. On Windows I didn't have the same issue.

version 144.0.2 / build id 20251027123126 / target arm64-v8a armeabi-v7a x86_64 Device: Samsung S22 / One UI 7.0 / Android version 15 / version S901U1UES8FYI2 / Security patch level September 1, 2025

Error: Secure Connection Failed, because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates.

CertChain RCA: DigiCert Global Root G2 DCA: DigiCert Global G2 TLS RSA SHA256 2020 CA1 cert: partners-enrichment.heytelecom.be

1) I couldn't check the cert from the gui as on windows. Shield in search bar / Connection not secure doesn't opened the cert. Is it expected?

2) I found this helppage: https://support.mozilla.org/en-US/kb/setting-certificate-authorities-firefox

Unfortunately about:preferences isn't available on android (ref. https://www.reddit.com/r/firefox/comments/u593x0/how_to_access_to_aboutpreferences_on_android/)

I see in about:certificate which is the correct RCA (I verified the pem file with the root). DigiCert Global Root G2

Where do I check the Intermediate CA's (DCA)?

3) When exporting the RCA it has been download as: digicert-global-root-g2.pem.txt Why the txt at the end?

On Windows it downloads as digicert-global-root-g2.pem

Kind regards,

Archived 1 408

Cannot uninstall per-user installation of Firefox without elevating

I've been tasked with removing Firefox from all Windows workstations in our enterprise environment. Our users don't have local admin, so when they install Firefox, it is … (read more)

I've been tasked with removing Firefox from all Windows workstations in our enterprise environment. Our users don't have local admin, so when they install Firefox, it is installed in the user's profile.

I've just installed Firefox 143.0.1 in my own user profile for testing purposes. However, when I attempt to uninstall, either from Control Panel or by running %localappdata%\Mozilla Firefox\uninstall\helper.exe manually, UAC prompts for elevation, even though I installed without elevating.

Is this a known issue? If yes, is there a workaround?

Thanks!

Archived 1 408

Background Update (without someone opening FF first) does not work

Hello! Currently we deploy Firefox via SCCM Package on our machines. The problem is, that Firefox currently only updates itself when you opened it once. This leads to al… (read more)

Hello!

Currently we deploy Firefox via SCCM Package on our machines. The problem is, that Firefox currently only updates itself when you opened it once. This leads to all sorts of Vulnerability warnings etc.

At the moment these regkey settings in HKLM\SOFTWARE\Policies\Mozilla\Firefox are configured: AppAutoUpdate (REG_DWORD) 0x00000001 (1) DisableAppUpdate (REG_DWORD) 0x00000000 (0)

These two are enough for the updates, when the user opened Firefox (and created a profile).

So we tried the information detailed on this page: https://firefox-source-docs.mozilla.org/toolkit/mozapps/update/docs/BackgroundUpdates.html

To achieve a 100% unattended update we added following Key: BackgroundAppUpdate (REG_DWORD) 0x00000001 (1) which yielded no results. Firefox stayed on his old Version (V131 for this example).

We also added pref("app.update.langpack.enabled", false) in the autoconfig.js File as kind of a 'hail mary' action (bc. the documentation wrote, that this setting should be disabled); but it still does not work.

We've been through this rabbit hole quite some times now, and researching it also yields inconclusive results. (answers like: you still need to start Firefox once, before it can update).

So, what are we missing/doing wrong? Is a true unattended Background Update even possible or is "start Firefox once to create a profile" still the only way to go?

Thanks in advance for your time & help

Archived 2 399

Cannot uninstall per-user installation of Firefox without elevating

I've been tasked with removing Firefox from all Windows workstations in our enterprise environment. Our users don't have local admin, so when they install Firefox, it is … (read more)

I've been tasked with removing Firefox from all Windows workstations in our enterprise environment. Our users don't have local admin, so when they install Firefox, it is installed in the user's profile.

I've just installed Firefox 143.0.1 in my own user profile for testing purposes. However, when I attempt to uninstall, either from Control Panel or by running %localappdata%\Mozilla Firefox\uninstall\helper.exe manually, UAC prompts for elevation, even though I installed without elevating.

I've dug in a bit more, and I found this was an issue five years ago as well:

https://support.mozilla.org/en-US/questions/1286070

According to that post, the issue was resolved, but it seems to have come back.

Any help would be appreciated.

Solved Archived 3 390

What is this? Remote server set to production??

I know nothing about the dev options for Internet settings and minor turned on and it says the remote server is set to production. No flipping idea what this is. Can some… (read more)

I know nothing about the dev options for Internet settings and minor turned on and it says the remote server is set to production. No flipping idea what this is. Can somebody please help me?

Archived 2 389

Authorization Denied with firefox but not with Chrome

I am logged on to my Credit Union and attempt to download my statements. When using Firefox I get the message: {"Errors":["Authorization has been denied for this request.… (read more)

I am logged on to my Credit Union and attempt to download my statements. When using Firefox I get the message: {"Errors":["Authorization has been denied for this request."]}

When I contacted my CU, they said to add an URL to the Manage Exceptions. This worked, but I want to know why Firefox needs this but Chrome doesn't.

Archived 7 388

Can't remove Purview Firefox browser extension with intune

Hello, New subscriber here. I have been given the task to test the install and uninstall of the Purview Firefox browser extension using Intune. I created 2 groups in En… (read more)

Hello,

New subscriber here. I have been given the task to test the install and uninstall of the Purview Firefox browser extension using Intune. I created 2 groups in EntraID, one for each (install and uninstall).

I have no issues with the installation. Initially, I left the test device in the install group and then added it to the uninstall group to remove it. (this usually works with other apps, it worked this way with the Purview Chrome browsing extension as well other apps) but when I do this, nothing happens.

Next, I removed the device from the install group and added it to the uninstall group only. Once the configuration profile applies to the test device, it allows the user to remove it manually (before it did not) but the extension remains installed.

I have created a policy using the administrative template extension uninstall option as well as with the OMA-URI settings but the same happens. When i check the device configuration for the device in Intune, it says it succeeded but that is not the case. The OMA-URI setting I was not too sure about, but gave it a shot. I used the UUID value for the Purview Firefox extension

I am attaching some pictures and hope someone can tell me what I am doing wrong. I can add additional information, if needed. I have opened a ticket with Microsoft last week but have not called me yet. I ran into this forum today.

Thanks in advance

Archived 12 380

Last Firefox ESR update took the status bar off.

Debian 12 Linux on Dell laptop. Current "updated version" Firefox ESR 128.4.0esr (64bit) I received an update notice for Firefox ESR this morning. After running the Upda… (read more)

Debian 12 Linux on Dell laptop. Current "updated version" Firefox ESR 128.4.0esr (64bit) I received an update notice for Firefox ESR this morning. After running the Update, I lost the status bar. How can I get it back?

Locked Archived 2 380

Poor performance

Dear Sir or Madam, We are experiencing an issue with various users on our terminal servers whereby websites open very slowly when using Firefox. When I access the website… (read more)

Dear Sir or Madam,

We are experiencing an issue with various users on our terminal servers whereby websites open very slowly when using Firefox. When I access the website using Edge from the same user session, everything works very quickly. We have already tried creating a new profile in Firefox and clearing the cache, but without success. Could you please help us?

The operating system used is Windows Server 2022.

Archived 1 379

Please help me exit kiosk mode

I have a lot of Firefox windows and tabs open, and I really don't want to lose my session. I wanted to open a webpage in Firefox in fullscreen mode. But evidently there's… (read more)

I have a lot of Firefox windows and tabs open, and I really don't want to lose my session.

I wanted to open a webpage in Firefox in fullscreen mode. But evidently there's some kind of serious flaw in Firefox that makes it incapable of opening webpages in fullscreen mode. Everyone says the only workaround is to open the webpage in kiosk mode. So I tried it.

But now I have two big problems:

1. One of my Firefox windows, with all its tabs, is stuck in kiosk mode. (Even if I close the window and then restore it with Ctrl+Shift+T, it's still in kiosk mode.)

2. All new Firefox windows I open with Ctrl+N are also stuck in kiosk mode.

I don't know what to do, and I'd really appreciate any help. Thanks!

Archived 7 379

about:config -> security.pki.certificate_transparency.disable_for_spki_hashes not working as expected

Hello community :) hope everybody is doing well. I´m coming here with with asking for a help. I´m managing browsers (Google Chrome, MS Edge and Firefox) in my company v… (read more)

Hello community :)

hope everybody is doing well. I´m coming here with with asking for a help.

I´m managing browsers (Google Chrome, MS Edge and Firefox) in my company via GPOs. What we´ve been dealing with since 135 version came up is having the "Did Not Connect: Potential Security Issue error page , Error insufficient cert transparency" while visiting our internal resources.

Despite of having the security.pki.certificate_transparency.disable_for_spki_hashes set up -> main three certificate hashes are correctly added, basically copying the setup from Chromium browsers , where everything works as expected , Firefox is not.

The only way how to make it work is via security.pki.certificate_transparency.disable_for_hosts , which is , of course, not desirable , because of the security risks.

Does anyone face the same issues ?

Thank you very much ya´ll

Solved Archived 11 366

call expression in firefox.cfg

Firefox is used on Windows 11 Enterprise. There is a firefox.cfg in the installation directory (and an autoconfig.js in the ./defaults/pref sub-directory). Everything wor… (read more)

Firefox is used on Windows 11 Enterprise. There is a firefox.cfg in the installation directory (and an autoconfig.js in the ./defaults/pref sub-directory). Everything works fine when a pref(...); entry is written to the firefox.cfg. However, we want the firefox.cfg to call the pref(...); entries from a global_config.js which is saved on the machines public directory.

Therefore, the firefox.cfg says:

// free line lockPref("autoadmin.global_config_url","file:///C:/Users/Public/.../global_config.js");

But firefox does not load whatever prefs are written to the global_config.js. There probably is problems with the formatting of the file path (file:///C:/Users/Public/.../global_config.js). What would the correct formatting look like? Unfortunately, Mozilla´s support guide only includes an example code for a firefox.cfg which calls a global_config.js via http:, but not via file:.

Archived 1 359