Showing questions tagged: Show all questions
  • Solved

Pop-Ups

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, bu… (read more)

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, but they immediately return.

Asked by artyfitz 5 months ago

Answered by James 5 months ago

about Private browsing data deletion

Hi when i download something from my mozilla private browser and close the browser, the downloaded data automatically disappear from download folder. is it a common fea… (read more)

Hi

when i download something from my mozilla private browser and close the browser, the downloaded data automatically disappear from download folder. is it a common feature.

Asked by tamim133 5 months ago

Last reply by Agent virtuel 5 months ago

Issues with bank of america online account using Firefox

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, e… (read more)

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, every action I take results in being sent back to the sign on screen. After clearing with Quicken Support as requested by BOA, I was directed to use a different browser which worked normally. I was told by BOA that the issue was with Firefox.

Asked by rldj 5 months ago

Last reply by Denys 5 months ago

I have been having trouble signing in to my calendar?

I REALLY LIKE THE THUNDERBIRD EMAIL AND CALENDAR. i HAVE GOOGLE AND GEMINI ON MY CELL PHONE AND REALLY HATE AND IT SEEMS LIKE EVERY DAY OR SO THEY ARE ADDING SOME OTHER "… (read more)

I REALLY LIKE THE THUNDERBIRD EMAIL AND CALENDAR. i HAVE GOOGLE AND GEMINI ON MY CELL PHONE AND REALLY HATE AND IT SEEMS LIKE EVERY DAY OR SO THEY ARE ADDING SOME OTHER "ROAD BLOCK" NOT GOOD FOR A 79 OLD LADY TO HAVE THIS KIND OF STRESS "AS WE SAY "JUST KEEP IT SIMPLE "!! DO I NEED SOME ATTACHMENT TO BLOCK GOOGLE AND GEMINI AND JUST STAY WITH MOZILLA - THUNDERBIRD AND ALL THE PROGRAMS THAT I LOVE BECAUSE THEY JUST WORK AND NOT STRESS ME OUT!! THANKS FOR ANY CLUES OR ASSISTANCE YOU CAN GIVE ME. LINDA

Asked by linmann1 5 months ago

Last reply by Wayne Mery 5 months ago

secure connection

I cannot visit www.lancastergc.co.uk now after years of accessing it. please help me connect it again without the following error notice:- Secure Connection Failed An err… (read more)

I cannot visit www.lancastergc.co.uk now after years of accessing it. please help me connect it again without the following error notice:-

Secure Connection Failed

An error occurred during a connection to www.lancastergc.co.uk. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Asked by oaklan 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Solved

The disabled feature still has a picture in the picture when unchecked.

The disabled feature still has a picture in the picture when unchecked. How do I stop picture-in-picture for videos playing in Firefox? Yes, went into settings and unchec… (read more)

The disabled feature still has a picture in the picture when unchecked. How do I stop picture-in-picture for videos playing in Firefox? Yes, went into settings and unchecked picture in picture, yes, the problem still exists.

Asked by nerkalis 5 months ago

Answered by nerkalis 5 months ago

не могу синхронизировать старые данные

после входа на пк у меня не было защитного ключа и после этого я не могу на аккауне синхронизировать пороли которые есть у меня на телефоне, их просто нет

Asked by https 5 months ago

Last reply by Denys 5 months ago

  • Solved

Change email address used in "From" line when clicking on email link in web page

How do I change the email account inserted by Firefox when I click on an email link? I have previously changed the main email address (added secondary address, swapped se… (read more)

How do I change the email account inserted by Firefox when I click on an email link?

I have previously changed the main email address (added secondary address, swapped secondary for primary, deleted secondary) but when I click an email link in a web page to write an email to the web page business, the old deleted email account is used instead of the new one. This old address is not listed at all as far as I have seen in my Mozilla Account.

Asked by Oldneweng 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

Firfox tabs crashing

I recently swapped to firefox and have had issues with my tabs crashing. There are days where a tab will repeatedly crash, or not at all. It always crashes on 1 tab. I've… (read more)

I recently swapped to firefox and have had issues with my tabs crashing. There are days where a tab will repeatedly crash, or not at all. It always crashes on 1 tab. I've tried most of the suggested solutions, profiles change, addon troubleshooting, hardware acceleration, updating/reinstalling. Currently on windows 11.

Asked by kwakd85 5 months ago

Last reply by kwakd85 5 months ago

Firefox freezes at Google sign in

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared t… (read more)

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared the cache and cookies, unchecked "Hardware Acceleration" and other recommendations from other posts. Please talk to me like I'm your Baby Boomer dad.

Asked by mbarroso 5 months ago

Last reply by Konstantina Papadea 4 months ago

  • Solved

YouTube videos

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any … (read more)

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any links on the page. I have to close the tab and start again. The issues still occur on new tabs. Eventually I have to close FireFox altogether but when I try to open FireFox again it does not work or takes a few minutes and sometimes the message Firefox is still running. At times I have had the sound of the videos, when they do play, from YouTube still playing even when the browser is closed.

Asked by pete_scott2 5 months ago

Answered by Denys 5 months ago

Desktop link to Firefox issue

After installing Firefox on a new Windows 11 computer, when I click on the Desktop icon, a Firefox window opens but it doesn't open previous Tabs and the Application menu… (read more)

After installing Firefox on a new Windows 11 computer, when I click on the Desktop icon, a Firefox window opens but it doesn't open previous Tabs and the Application menus does not work. I can open new Tabs though and it downloads websites. If I click on the Firefox icon on the Windows Taskbar, Firefox operates normally.

Why doesn't the Desktop icon start Firefox so it works correctly?

Thanks

Wayne Carpenter

Asked by Wayne Carpenter 5 months ago

Last reply by Wayne Carpenter 4 months ago

Can't sync Firefox Beta on Android and Windows 11

Instructions everywhere say to open Firefox on mobile, select the options menu, and select "Sync and save your data." However, "Sync and save your data" does not exist. I… (read more)

Instructions everywhere say to open Firefox on mobile, select the options menu, and select "Sync and save your data." However, "Sync and save your data" does not exist. I cannot sync my passwords from mobile to my desktop.

Asked by ryannlusk 5 months ago

Last reply by Paul 5 months ago