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Is it possible to import and view local (EML) messages without configuring a mail account?

I am exporting private messages from Lotus Notes (work account) to the EML format, and would like to view them in Thunderbird without associating them with an existing ac… (read more)

I am exporting private messages from Lotus Notes (work account) to the EML format, and would like to view them in Thunderbird without associating them with an existing account. After installation, Thunderbird does not show “Local folders” unless an account is specified.

Is it possible to use Thunderbird to import and view the EML files exported from Lotus Notes only locally, that is as a simple archive not associated with an existing account? I am surprised at not finding information on this after an extensive web search. The closest I found is an article explaining how to read local mail accounts on GNU/Linux:

http://askubuntu.com/questions/192572/how-do-i-read-local-email-in-thunderbird

Asked by michapma 9 years ago

Answered by michapma 9 years ago

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Migrate Thunderbird profile from backup to new computer Windows 11

So my hard drive crashed and my computer got a new hard drive and was updated from Windows 10 to Windows 11. I have an old backup for Thunderbird which is now on my deskt… (read more)

So my hard drive crashed and my computer got a new hard drive and was updated from Windows 10 to Windows 11. I have an old backup for Thunderbird which is now on my desktop that I would like to get Thunderbird to use so I have my saved folders and their contents. However, I did set up Thunderbird on the repaired computer and now have several weeks of emails I don't want to lose. Is it possible to use the saved profile to restore the old emails and still keep the new emails? Thanks for your help, Kathy

Asked by lubbersk 1 year ago

Answered by david 1 year ago

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CAN'T ADD / CONNECT ATT (SBCGlobal) EMAIL ACCOUNT VIA IMAP or POP3

I'm attempting to connect my ATT / SBCGlobal email account automatically and manually using IMAP and POP3. Attached is a screenshot of the settings from ATT.com and the … (read more)

I'm attempting to connect my ATT / SBCGlobal email account automatically and manually using IMAP and POP3. Attached is a screenshot of the settings from ATT.com and the Thunderbird error response. Please help! Thanks

Asked by SuMo Bot 1 year ago

Answered by Matt 1 year ago

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Firefox Move from ESR to 124

I have migrated from old MacPro to new Mac Studio. Firefox ESR version 115.9 has migrated with it. I've downloaded the latest Firefox but it operates independently of the… (read more)

I have migrated from old MacPro to new Mac Studio. Firefox ESR version 115.9 has migrated with it. I've downloaded the latest Firefox but it operates independently of the ESR version. How do I ensure new version has all log in, contacts and history?

Asked by tonytraf 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Download failed. Please check your connection.

Hi, I keep getting this error when I try to download any extension. I also get an automatic download fail as soon as I try to download anything. I have tried several solu… (read more)

Hi, I keep getting this error when I try to download any extension. I also get an automatic download fail as soon as I try to download anything. I have tried several solutions such as changing privileges to reinstalling firefox entirely. I have checked other browsers on my computer and it is just firefox.

Asked by courtneyakira 1 year ago

Answered by jonzn4SUSE 1 year ago

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Need help to locate backed up Firefox profile to restore after Windows and Firefox re-install

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!). Now that I have re-ins… (read more)

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!).

Now that I have re-installed Firefox, I see that I have none of my saved bookmarks and so I want to restore the Firefox profile - all of it or at least the bookmarks.

I have tried following the Firefox instructions for this, but am apparently not doing it right.

I can't seem to locate the bookmarks file, for starters, in my backed up files. I find the profile but I don't find anything like places.sqlite.

Can someone help me so that I am locating the right (and complete) files, copying them correctly, and then switching to the new/old profile correctly?

Thanks in advance.

Asked by eastevens1956 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Folders not showing up in new Thunderbird install

I installed Thunderbird yesterday and tried to connect my work account, which is a Google workspace gmail account with the organization's domain instead of gmail.com. I s… (read more)

I installed Thunderbird yesterday and tried to connect my work account, which is a Google workspace gmail account with the organization's domain instead of gmail.com. I set the servers as smtp.gmail.com and managed to select OAuth2 for authentication (this was difficult and required me to set the port at 465). I went through the permission process with Google, which now acknowledges (in a very warning sort of way) that Thunderbird has access to my account. I even sent an email from Thunderbird, which showed up in the sent folder on the gmail account and was received by the sent to account. However, I see only an empty inbox and empty local Trash and Outbox folders in Thunderbird. It's just not syncing anything (or maybe downloading anything?) from the gmail account. I need it to sync all my mail folders and my calendars as well, so two big problems need to be solved before I can use Thunderbird at all. I sure appreciate any help I can get!

Asked by sherri.tombarge 1 year ago

Answered by sherri.tombarge 1 year ago

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Copying/Backing up Profile without email data

I see the lots of info about moving a Profile to another computer or backing it up. That seems fine. However, they all including backing up the email data along with the… (read more)

I see the lots of info about moving a Profile to another computer or backing it up. That seems fine. However, they all including backing up the email data along with the Profile setup, which I don't want to do (due to email data being so large in many cases).

I see all my email data is in a folder called "ImapMail" within the Profile folder. Is it possible to backup the Profile and just exclude that folder? I mean, if the Profile is transferred to another system, won't the email just be downloaded again? Or will it not work that way?

Thanks.

Asked by Michael S 1 year ago

Answered by david 1 year ago

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What is the url for firefox update

I want to create a link in the bookmarks toolbar to easy check and update firefox In chrome I can do that with creating a bookmark to: chrome://settings/help In edge I ca… (read more)

I want to create a link in the bookmarks toolbar to easy check and update firefox In chrome I can do that with creating a bookmark to: chrome://settings/help In edge I can do that with creating a bookmark to: edge://settings/help I have search for, but cannot find the equivalent in firefox

Asked by johan2.parlevliet 1 year ago

Answered by cor-el 1 year ago

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Phone numbers are missing on vcf import into address book

When moving to a new computer I exported all my contacts from Apple Contacts into one vcf-file. On importing this into Thunderbird all contacts were taken, but only with … (read more)

When moving to a new computer I exported all my contacts from Apple Contacts into one vcf-file. On importing this into Thunderbird all contacts were taken, but only with name, address and email. All other information, e.g. phone numbers, is missing. On checking the vcf file in a text editor, the phone numbers are there. Why does Thunderbird not completely import the information?

Asked by hoodoos 7 years ago

Last reply by hoodoos 7 years ago

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Missing emails

I have just completed transferring Thunderbird from Windows 10 (32 bit) to Windows 11 (64 bit). Running 115 on both machines. The transfer went well but ..... In my profi… (read more)

I have just completed transferring Thunderbird from Windows 10 (32 bit) to Windows 11 (64 bit). Running 115 on both machines. The transfer went well but ..... In my profile in the sub folder Mail, I ended up with 3 folders - Local Folders, XXXX.com (XXXX is the incoming sever name) and XXXX-1.com. This happened purely by chance with the XXXX-1 file containing all the data and folders off the old PC and the XXXX containing the emails from my internet provider from the time my old PC had died until the transfer.

I renamed the XXXX-1 file and opened it in Thunderbird - all the emails were there.

Seperately I did the same with the XXXX file - no emails appeared in Thunderbird.

If I click on the XXXX file then click on Inbox and open it with Notepad, I can all the new emails. The XXXX file inbox does not contain any of the old emails.

I have tried everything to open the XXXX file in Thunderbird (incluing renaming and cut/paste) all to no avail. And, of course, the emails were deleted off from my internet provider by Thunderbird when they were downloaded!

Can anyone suggest a way I can retrieve the emails off the XXXX file?

Asked by Graeme 1 year ago

Answered by Matt 1 year ago

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Installing Thunderbird 115.12.1 in Windows 11

Attempts to run Thunderbird 115.12.1 in Windows 11 have failed repeatedly with error message: Unable to log in at server. Probably wrong configuration, username or passw… (read more)

Attempts to run Thunderbird 115.12.1 in Windows 11 have failed repeatedly with error message: Unable to log in at server. Probably wrong configuration, username or password.

I lost my previous PC due to an unrecoverable hard drive crash. My current email provider is AOL and I was using the Thunderbird email app prior to the crash. According to some of the O&A posed at this site, I may have to contact AOL directly for assistance.

Please advise what information I need from them to complete the installation. I know you guys are busy and I can receive current emails from AOL at this time so there is no need to rush on my account.

I like Thunderbird a lot.

Thank you. Bob Perry

Asked by Bob Perry 1 year ago

Answered by sfhowes 1 year ago

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Firefox is not checking for updates and will not auto-update

For the past week, my browser does not auto-update. I have to download the update and re-download the browser. I went into the settings and found the update section and … (read more)

For the past week, my browser does not auto-update. I have to download the update and re-download the browser.

I went into the settings and found the update section and when I clicked "Check for Updates", it kept saying "failed to check for updates". I tried with my proxy-settings on with VPN on, proxy-settings on with VPN off, proxy-settings off with VPN on, proxy-settings on, with VPN off.

This is in my personal laptop, where I am the only and admin profile.

My Firefox used to to auto-update but now it keeps saying I need to download the update, but my browser can't even tell if I have the most current version or not.

Asked by Charitea “profaniTea” Fox 1 year ago

Answered by James 1 year ago

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Use thunderbird on multiple computers with data on server

I wish to use Thunderbird on my home/office network from multiple computers with data on a central computer. At the moment I need to use mozbackup to transfer data from … (read more)

I wish to use Thunderbird on my home/office network from multiple computers with data on a central computer. At the moment I need to use mozbackup to transfer data from my desktop to laptop, which is a pain.

Graeme

Asked by DrGraeme 11 years ago

Last reply by DrGraeme 11 years ago

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Restore mail, filters and everything

Gidday I have been using Thunderbird for quite some time and I have amassed a lot of emails and when I last exported the data, it came to 10Gb...now I know that you can o… (read more)

Gidday I have been using Thunderbird for quite some time and I have amassed a lot of emails and when I last exported the data, it came to 10Gb...now I know that you can only import 4Gb but is there any plan to update this? Also, is there any way that I can import (I have a new computer and need the old emails if possible) the data from the profile? I have read many of many ways to import but to me, they seem to have one or two vital steps missing... cheers col

Asked by Brokey 1 year ago

Answered by Brokey 1 year ago

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Can current Thunderbird still import from Outlook Express?

Can current Thunderbird (52.5.2) still import old mail from Outlook Express (on Windows XP SP3)? Or should I try to install an older version like v38.5.0? I also have m… (read more)

Can current Thunderbird (52.5.2) still import old mail from Outlook Express (on Windows XP SP3)?

Or should I try to install an older version like v38.5.0?

I also have my mail in Outlook 2003 & 2007, but I read Thunderbird hasn't been able to import from a .PST for a long time (since v.17 or so). Let me know if I'm on the right track (and which track is best). I stuck with Outlook far too long. Any help would be greatly appreciated.

Asked by jim.5k 7 years ago

Answered by Matt 7 years ago

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Possible to install TB on an external SSD?

Is it possible to install TB (or at least the profiles) onto an external SSD (i.e., not the C: drive)? If so, how? Note: this is not about migration/backup/recovery of p… (read more)

Is it possible to install TB (or at least the profiles) onto an external SSD (i.e., not the C: drive)? If so, how?

Note: this is not about migration/backup/recovery of profiles.

Windows 11 is consuming nearly all of the C: drive. I badly need to get TB (and Firerfox) onto my E: drive. I further note that the installer gives no options whatsoever as to the destination drive.

I've read everything I could find here and all of that is about using an external drive as a backup. Most of the other help I've found on the web is clearly outdated.

Thanks. jt

Asked by jonathan67 1 year ago

Answered by david 1 year ago

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Setting up a GMail account on Thunderbird

Just starting out with Thunderbird - downloaded 60.5.0 onto Windows 7 Home Premium laptop. Trying to configure a new GMail account using the default setup. Information f… (read more)

Just starting out with Thunderbird - downloaded 60.5.0 onto Windows 7 Home Premium laptop. Trying to configure a new GMail account using the default setup. Information fills in, then attempts to check password. Message "configuration could not be verified" then appears. Account email address and password work OK on GMail web version. Not sure what to check next.

Asked by Fred_52 6 years ago

Answered by Fred_52 6 years ago