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Hi. The option to "sync and save your data" no longer appears in the main menu, nor under settings on my Firefox Android phone. What can I do to get back this option? Your support is greatly appreciated. Thanks in advance.

Hi, there is no import data button on general settings on ipad pro menu. How can i import passwords, bookmarks and history from brave/opera/duckduckgo/chrome/edge on ipad pro to firefox? How can i download history, passwords and bookmarks files for backing up firefox on ipad pro Thanks a lot

Firefox on laptop says to seek and save data with food, open Firefox go to menu at shoes sick and save data but there is no option for this. How could I tell if I am synced and how to do it?

I have quite a lot of passwords stored in my iPhone. I would like to sync (or, if not possible, export) these passwords to my Firefox browser on the same iPhone.

Many thanks!

Marco

I’m running Firefox 131.4 (46621) on my iPhone 12.

I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF instances.

The sync instructions ask if I have FF for mobile, then provide a QR code and give these instructions: 1. Open Firefox on your mobile device. 2. Go to the menu /// on iOS and tap «Sync and save data» 3. Tap «Ready to scan» and hold your phone over this code

There is *no* «Sync and save data» menu item, and I can’t find any other location where I might scan a QR code.

Er, help?

I have checked both in every option in Settings and under my email address in the Firefox app on my android phone, there is no Sync and Save Data. I want to link my phone to my new laptop but it seems the tech gods wish to prevent me. Can anyone help?

Hi All,

On desktop I have uBlock Origin and in the Sync list option "add ons" it ticked.

On Android I can't see "add ons" in the Sync list option and if I go to the add ons settings I can only see the Recommended. uBlock Origin is listed but it looks like I have to install it again on Android, it is not automatically there.

Is this normal? Do I have to reinstall it?

Thanks

First off it set the search bar and menu at the bottom of the screen and I didn't know how to change that. Then I couldn't sync with all my account passwords and bookmarks previously saved on other apps. I had to delete the app because the idea of privacy is great and all but I need to get access to my preferred websites and accounts easily. If you can provide an easy fix I will give the app another try.

Thanks.

If I want to installt he nightly version for Android on my phone. Will it be better to uninstall the common version before? Can the present settings, passwords and bookmarks be transfered from the common version to the Nightly. Any useful tips or recommendations, please? Thank you very much for the help provided.

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations.

I will no longer use firefox on my iPAD if I can't sync my bookmarks from my Android/Windows bookmarks.

I've tried all your "Help" and "Support". No success. There is no Sync and Save on my iOS, so I cannot sync with my desktop Firefox. I would like to send a tab (which also does not work) from my iOS to my desktop in Firefox with no success. Could you please have instructions that pertain to your actual version of Firefox on iOS? Mine is up to date. I still need help. I have already synced manually, but that doesn't solve the issue.

So, I have 3 devices I have sync turned on, two laptops, and android phone. Laptops are where I do most of my actual work work, but the phone is where I get ideas and orders and things like that from, so where I do a lot of that stuff from. Now, I know how to open all on the laptops, but, I have only found a way to do this one tab at a time on android.

and I have been slowly opening the tabs one at a time, but i have around 840 tabs left to open.

I know this will severely slow the phone down for a while, while it attempts to do this, but I am more than willing to set my phone down over night for this..

There is no sign in button next to sync and save on my Ipad in the menu or under settings, I have spent over an hour on trying to sync my bookmarks with no response from mozilla. Support is very lacking.

as described, send tab function does not work one way (android to PC), but works fine from PC to android mobile phone/tablet. the pop-up error is the "Unable to send - RETRY", and pressing 'RETRY' doesn't do anything. I am logged in to the mozilla account on both android devices, and firefox sync/syncing tabs work fine. not sure what's the issue

Firefox Nightly -both phone and tablet: 127.0a1 (Build #2016019535) Firefox version -laptop: 125.0.3

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.