Showing questions tagged: Show all questions
  • Solved
  • Archived

Video playback not working

Video playback initially works, until suddenly it doesn't; no new videos will work, and videos that previously played in the same browsing session will stop working. Easy… (read more)

Video playback initially works, until suddenly it doesn't; no new videos will work, and videos that previously played in the same browsing session will stop working. Easy to reproduce on Reddit by browsing any video-heavy subreddit. Leaving a broken video in a tab seems to infect the rest of the browser across websites; if a broken video from site A is open in another tab, videos on site B won't play.

Sometimes quitting and restarting Firefox is enough to temporarily get video playback working again; sometimes I have to manually clear the browser cache; at least once I've had to reboot my phone.

Screen recording with symptoms: https://youtu.be/5O6FOax7ozA

Device is a Sony Xperia I V

Asked by Jens Lyn IV 2 years ago

Answered by Jens Lyn IV 1 year ago

  • Solved
  • Archived

I can't upload images on mobile

The upload photo button does nothing... on this page, on Reddit, Facebook too. I've tried clearing cache. I'm on latest android and firefox 124.2.0. I have standard secur… (read more)

The upload photo button does nothing... on this page, on Reddit, Facebook too. I've tried clearing cache. I'm on latest android and firefox 124.2.0. I have standard security enabled and permission is set to "Ask" for camera and storage. How do I make this work again?

Asked by sodapuddle 1 year ago

Answered by sodapuddle 1 year ago

  • Archived

Landscape fullscreen not taking full screen height

I'm using Firefox Nightly 130.0a1 on Samsung Galaxy S23 FE. When I open a video in fullscreen and it rotates to landscape, there is a large gap between the video and the … (read more)

I'm using Firefox Nightly 130.0a1 on Samsung Galaxy S23 FE. When I open a video in fullscreen and it rotates to landscape, there is a large gap between the video and the edge of the screen. Interestingly, this gap is affected by the setting "Customize -> Address bar location" - If the address bar is set to appear on top the gap is on top, and if the address bar is set to appear on bottom the gap is on the bottom. I've included screenshots from both settings. This happens on both YouTube and Dailymotion, so it is a browser issue and not a site issue.

Asked by mordechai 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Youtube videos are zoomed in, I can't see the entire video - Firefox for Android

Since the 129.0 update, Youtube videos on Firefox for Android are played extremely zoomed in, which makes it impossible to see the entire video image. Only the upper left… (read more)

Since the 129.0 update, Youtube videos on Firefox for Android are played extremely zoomed in, which makes it impossible to see the entire video image. Only the upper left corner is shown. If I increase the quality of the video, I can see a bigger portion of it, but still not the entire video. Audio works fine. This issue is not present in Chrome or Opera. I use a Huawei P20 Pro with Android 10, and I suspect that this issue is related to Huawei because other Huawei users are reporting it (on Reddit, for instance). I've tried disabling add-ons and deleting app data, but it didn't work. Also updating to 129.0.2 didn't fix the issue.

Could you please look into it?

Thank you

Asked by tom0193 1 year ago

Last reply by Khalid 1 year ago

  • Solved
  • Archived

Issues with video performance

For the past few months, videos on YouTube haven't been playing properly. They load just fine and there's no issues with the auto, but once the video starts playing it wi… (read more)

For the past few months, videos on YouTube haven't been playing properly. They load just fine and there's no issues with the auto, but once the video starts playing it will sometimes be zoomed into the top left corner, making it impossible to properly see what's going on.

This happens with music videos too, both official and lyrical. It will be zoomed in close to the top left corner and just barely catches what's going on in the video. Sometimes, video do play like they're supposed to, but for the most part, they'll be zoomed in as soon as I hit play.

Asked by StarlightShadows 1 year ago

Answered by webum 1 year ago

  • Archived

YouTube sometimes redirects me to the YouTube app and signs me out on Firefox

I honestly don’t khow to describe this, but when I open YouTube, there’s a random chance for it to redirect me to the YouTube app and to add insult to injury, signs me ou… (read more)

I honestly don’t khow to describe this, but when I open YouTube, there’s a random chance for it to redirect me to the YouTube app and to add insult to injury, signs me out of the YouTube site on Firefox too… I have no idea how to fix this, I tried everything I could think of

Asked by GuyWithAHat 1 year ago

Last reply by Infinity__ 1 year ago

  • Solved
  • Archived

Cannot Play Samples from Audible.co.uk on Firefox

Hi. For the past few months I have been unable to play any samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens u… (read more)

Hi. For the past few months I have been unable to play any samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a new tab with their Web player and I always get an error message that is just a rectangular box with an exclamation mark inside a triangle on the left side of the box. (Screenshot attached.) There are no words inside the box and the only option is to close the tab. Since there is no actual message I'm not sure what the problem is.

Here's a link to the page visible in the screenshot: https://www.audible.co.uk/webplayer?asin=1445081911&contentDeliveryType=Unknown&isSample=true&ref_=a_pd_jpp_cloudplayer_1445081911&overrideLph=false&initialCPLaunch=true

Playing samples used to work fine when you could play them within their web page before Audible changed its system. I seem to be able to play samples on Audible's Web player in Chrome, but would prefer to keep Firefox as my default browser. I have tried deleting all history, cookies and cache; closing and reopening Firefox; turning phone off and starting again after an hour. I've also tried enabling autoplay, but that made no difference. I was thinking that the issue may be with my other settings within Firefox, but I can't tell. Any help you can provide would be great. Let me know if you need more info. Thank you!

(I'm in the UK. I don't know if that makes a difference, but I don't see a UK specific forum. Thanks.)

Asked by roxri09 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Youtube mobile website rendering errors

Not really a question but I don't know where else to report bugs, and the developer suggested I post details here. I don't see a bug report forum. As of version 130, the… (read more)

Not really a question but I don't know where else to report bugs, and the developer suggested I post details here. I don't see a bug report forum.

As of version 130, the youtube mobile website does not render popup and floating menus properly anymore (no issues prior to this). The bar at the bottom of the screen for navigation between home, subscriptions etc will completely disappear at random after watching a video and hitting the back button. Also, popup menus (hide a video/ report a video /ignore a channel etc) will be too low and clip off the bottom of the screen. They are displayed behind the android navigation bar, making the lower options impossible to press, and the touch point is misaligned with the text option (pressing one option will give you the result of another option as though you had pressed that button instead.

These issues occur after watching one or two videos and hitting the back button. Functionality is restored by closing the tab or browser and reopening. Reloading the page does not appear to fix it.

(Zenfone 11 Ultra - Android 14)

Asked by styles_dg 1 year ago

Last reply by Khalid 1 year ago

  • Archived

Videos on YouTube are always really zoomed-in

I'm using a Huawei P20. I've been using FireFox for a long time mainly for accessing YouTube through the browser. After recent updates when I try to play a video it alway… (read more)

I'm using a Huawei P20. I've been using FireFox for a long time mainly for accessing YouTube through the browser. After recent updates when I try to play a video it always appears to be really zoomed-in and completely unwatchable, decided to switch to WaterFox to resolve my issue, but after the last update WaterFox also has the same issue.

Can anyone provide some help with this issue?

Asked by Peh 1 year ago

Last reply by Peh 1 year ago

  • Solved
  • Archived

Fullscreen "exited" automatically

for a recent update or two, when I am watching videos in fullscreen, at least like me, for example, when I entered fullscreen, the video should play horizontally, but aft… (read more)

for a recent update or two, when I am watching videos in fullscreen, at least like me, for example, when I entered fullscreen, the video should play horizontally, but after merely half a minute, the screen orientation goes back to vertical mode automatically, which is not happening when I began to use Firefox android months ago. Watching same website on different browsers, only Firefox goes wrong, so I think this should be Firefox's bug.

Asked by LineCatOvO 1 year ago

Answered by LineCatOvO 1 year ago

  • Archived

Sound Problem in Cambridge Dictionary

Hello all, I am using Cambridge Dictionary regularly. In that site, when I try to listen how a word is spelled in the US, the last part of the word is not spelled. For e… (read more)

Hello all,

I am using Cambridge Dictionary regularly. In that site, when I try to listen how a word is spelled in the US, the last part of the word is not spelled. For example, I am trying to learn how to say " strut ", in the UK version, I hear it completely. But for the US version, I hear "stru" with no t sound. This happens for each word and this problem only occurs in Mozilla Firefox both in Android and on Windows. Is there a way to solve this or I will completely stop using Firefox as I need to use this dictionary very regularly.

Asked by Nomeaning 1 year ago

Last reply by ovaova 1 year ago

  • Archived

why does the app, keep coming up timed out

This thing is driving me nuts,I started watching a video and it would start over and over,then it's comes up your time is timed out,I need to finish this this weekend, pl… (read more)

This thing is driving me nuts,I started watching a video and it would start over and over,then it's comes up your time is timed out,I need to finish this this weekend, please fix the problem.

Asked by daled4687 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

streaming video won't open on Firefox but does on Chrome

I tried to open this streaming video from CBS News. It won't open on Firefox but it does play on Chrome. Both browsers are updated to the latest version. (Android) https… (read more)

I tried to open this streaming video from CBS News. It won't open on Firefox but it does play on Chrome. Both browsers are updated to the latest version. (Android)

https://www.cbsnews.com/video/110424-cbs-evening-news/

Asked by jenna 1 year ago

Answered by Paul 1 year ago

  • Archived

How can I improve audio quality when using Firefox on my smartphone?

Hi everyone! I’ve noticed that while using Firefox on my smartphone, the audio quality isn’t as clear as it is on other browsers or apps. Has anyone else experienced this… (read more)

Hi everyone! I’ve noticed that while using Firefox on my smartphone, the audio quality isn’t as clear as it is on other browsers or apps. Has anyone else experienced this? I run a small website calledFix My Speaker, where we help users with smartphone speaker issues, so I’ve done my fair share of troubleshooting on the hardware side. But I’m wondering if there’s something browser-specific that could be causing this audio inconsistency? Any tips or advice would be appreciated!

Asked by mian ahmad 1 year ago

Last reply by mian ahmad 1 year ago

  • Archived

disable zoom bug

I've had the zoom disable for a while on firefox beta for a while but now the about a week ago the pages have shrank and elemant of the pages are missed aligned. is there… (read more)

I've had the zoom disable for a while on firefox beta for a while but now the about a week ago the pages have shrank and elemant of the pages are missed aligned. is there a work around or will I have to wait till its fixed?

Asked by Jordan Perry 1 year ago

Last reply by Jordan Perry 1 year ago