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Mozilla Firefoz crashes multiple times after waking laptop from sleep

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet. Network conn… (read more)

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

Asked by Candlejack 1 year ago

Answered by Candlejack 1 year ago

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Firefox asks for master password on startup

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site … (read more)

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site with a password. I tried : - to disable than reenable Master Password - start in SafeMode without success. How can I solve my issue ? Thanks in advance for your help

Asked by jp.levy 1 year ago

Answered by cor-el 1 year ago

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Thunderbird runs fine, but troubleshooter cant open profile folder

I moved Thunderbird to a new PC recently. Thunderbird runs fine. I want to backup the profile folder. Windows file explorer does not see the profile ; yes I have set h… (read more)

I moved Thunderbird to a new PC recently. Thunderbird runs fine. I want to backup the profile folder. Windows file explorer does not see the profile ; yes I have set hidden files to view. The only profile it sees is the one I copied over from old PC that has not been modified (see image). In Thunderbird, I go to troubleshoot information, Profile folder, open folder, I get Location is not available error (see image). I go to about:profiles, open folder (any, see image), get same error. Profile manager does not see the old profile from old PC. How do I make Windows and Thunderbird see and open the profile folder Thunderbird is using successfully? Thank you

Asked by d.schoellhamer 2 years ago

Answered by d.schoellhamer 2 years ago

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Authentication failure while connecting to server imap.gmail.com.

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show… (read more)

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show, so I know it is for the email account just removed. I re-add the email address and enter the email address and password and let it find the config itself. Click Done, and get the Mozilla Thunderbird Email wants to access your Google Account again, then click Allow and get the Authentication failure while connecting to server imap.gmail.com. message in the bottom left of my desktop. How can i get gmail to work again please.

Asked by Jason Carroll 2 years ago

Answered by sfhowes 2 years ago

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Way to expand the limit on number of messages in one mailbox in Thunderbird

Hello all I just started my thunderbird after years of outlook. And I have donated money I hope this helps to keep this alive. With recent 2FA changes I have had to move … (read more)

Hello all I just started my thunderbird after years of outlook. And I have donated money I hope this helps to keep this alive. With recent 2FA changes I have had to move here. it is years of old emails and for now I am getting them to review later.

But everyone seems nice here.

When I am downloading I notice limits on number of messages in one mailbox in Thunderbird. One mailbox is everything inside one email username right?

Sometimes it stops at 10, 000 Is the limit based on thunderbird or the email server I am getting my emails from ???

Thank you for anticipated help!

Asked by danny t 2 years ago

Answered by danny t 2 years ago

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PASTE Option

What Happened To The PASTE Option, When You Are Composing A New Email In Outlook  ? If You Copy Something, Then Right Click In Th… (read more)

What Happened To The PASTE Option, When You Are Composing A New Email In Outlook  ?

If You Copy Something, Then Right Click In The Message Section Of The Email, You Do Not Get The Drop Down Menu With PASTE As An Option.

You Only Get The PASTE Option When You Right Click Into The SUBJECT Line.

Asked by j3rowell 2 years ago

Answered by sugarmarc 2 years ago

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Bookmark a pdf page

Hello! I was reading a pdf file in Firefox, and I wanted to bookmark a page to read it later. Unfortunately, on the top right hand corner, I can't find the bookmark butto… (read more)

Hello! I was reading a pdf file in Firefox, and I wanted to bookmark a page to read it later. Unfortunately, on the top right hand corner, I can't find the bookmark button (the ribbon button), and in the settings there is no way to find it or the option related.

Could you help me? Thanks.

Firefox 123, Windows 11

Asked by SuMo Bot 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to whitelist a trusted email address going to Junk

Email from a trusted address over past decade is suddenly going to Junk as of today. Cannot see how to whitelist the Sender, and googling the question tells me to go to T… (read more)

Email from a trusted address over past decade is suddenly going to Junk as of today. Cannot see how to whitelist the Sender, and googling the question tells me to go to Tools>Options, however Options does not show in the Tools menu.

Asked by Derek Williams 1 year ago

Answered by Matt 1 year ago

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Thunderbird giving "Sending of the message failed"

I get this when I try to send a email message (no problem like this in 20+ years) An error occurred while sending mail. The mail server responded: <shespins2@socal.rr.… (read more)

I get this when I try to send a email message (no problem like this in 20+ years)

An error occurred while sending mail. The mail server responded: <shespins2@socal.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again.

I'm attaching an image of my thunderbird settings


please help carole26

Asked by carole26 1 year ago

Answered by Matt 1 year ago

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Why did my firefox profile jump from 120MB to 745MB suddenly?

The increase happened here: /storage/permanent/chrome/idb/3870112724rsegmnoittet-es.files/ 79 files taking 590MB created in 3 minutes, out of nowhere. Why were all these … (read more)

The increase happened here: /storage/permanent/chrome/idb/3870112724rsegmnoittet-es.files/

79 files taking 590MB created in 3 minutes, out of nowhere. Why were all these large files created?

Using Linux Mint, Firefox 125.0.2

Asked by Tony 1 year ago

Answered by zeroknight 1 year ago

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Thunderbird is sending emails twice, immediately. Why?

When sending email thru Thunderbird on PC, sentbox always shows emails sent twice (but only received once). If I send email thru my phone, sent mail shows sent only once… (read more)

When sending email thru Thunderbird on PC, sentbox always shows emails sent twice (but only received once).

If I send email thru my phone, sent mail shows sent only once, so I know it's a problem with Thunderbird.

Any ideas?

Asked by quinnbguy 7 years ago

Last reply by quinnbguy 7 years ago

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how to see mailbox size limit

I was getting warnings from my e-mail server that I was near the mailbox size limit, and Thunderbird displayed a percentage bar in the lower right corner. I've deleted a… (read more)

I was getting warnings from my e-mail server that I was near the mailbox size limit, and Thunderbird displayed a percentage bar in the lower right corner. I've deleted a lot of large messages and want to see how far I am from the limit now, but now the bar isn't displayed. Is there a way to refresh this? Or is it a warning that's only pushed from the server?

(Unfortunately, my webmail site doesn't compute the size correctly and shows me at over 400%, so I can't see the actual size there until the server sends me another warning.)

Asked by Not R 1 year ago

Answered by christ1 1 year ago

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Can't install Hotmail account on Thunderbird

I've been using Thunderbird for my hotmail.com and cox.net accounts for many years. Recently cox transitioned to yahoo.com with their email and users had to transition o… (read more)

I've been using Thunderbird for my hotmail.com and cox.net accounts for many years. Recently cox transitioned to yahoo.com with their email and users had to transition over. I was able to do this for 5 accounts - no problem. My hotmail.com was a bit more of a challenge but I was able to get it to work. Last week I started getting sign-in errors. Nothing worked and I deleted my hotmail.com address in Thunderbird figuring it would be better to just start over - wrong choice. Now I cannot even install my hotmail.com account on my Thunderbird.

I first tried the straightforward approach. Get an app password from my Microsoft account. Nest I it account actions, add email account. I added my name, email address and app password. When I hit ok a message quickly flashed saying configuration doesn't work. When I done I get a message that server already exists. I tried going to manual configuration and changed to normal password but got the message again that server exists. I went to the Outgoing server (SMTP) list but the outlook server doesn't show up.I tried using the hotmail password instead og the app password with same results. Finally I logged out of Thunderbird, turned off the two party requirement in Outlook and again tried to add the account to Thunderbird. Now I get the message 'could not get issuer fot oauth2 authentication'. I next went into manual configuration, turned authentication to 'normal password' the the hotmail account installed.

I closed Thunderbird and started again. sent a message to the hotmail account and had to reenter the password - works. Tried to send a message and was asked againgn for the app password - then it works. So all is good except when I check the server settings for smtp and IMAP, ot shows 'normal password' After strugglig for two hours I do not want to risk changing them to oauth2. Checked under 'saved logins' and the app password is shown. Is it likely that I have arrived at a stable solution? What am I risking by having the 'normal password' authentication?

Asked by duhnel 1 year ago

Answered by Matt 1 year ago

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Firefox on macOS not using default DNS resolver with DoH disabled

Firefox does not appear to be using my Mac's default DNS resolver when DNS over HTTPS is disabled. Here is my setup: - I'm using Firefox 124.0.2 on macOS Sonoma 14.4.1. … (read more)

Firefox does not appear to be using my Mac's default DNS resolver when DNS over HTTPS is disabled. Here is my setup:

- I'm using Firefox 124.0.2 on macOS Sonoma 14.4.1. - DNS over HTTPS is set to Off in Firefox. - My Mac is configured to use a DNS server that blocks some domains, such as facebook.com. I have confirmed that this is working correctly by using the dig tool on the commandline: "dig facebook.com" receives a "status: REFUSED" response with an empty A record. - When I navigate to facebook.com or other domains that should be blocked in Firefox, they are resolved. My expectation is that they should fail to load and a DNS error should be displayed.

What I've tried:

- Confirmed via GUI and about:config that DNS over HTTPS is completely disabled in Firefox. - Cleared Firefox DNS cache via about:networking. - Confirmed every way I know how that macOS is configured to use my custom DNS resolver and that the resolver is refusing queries for the specific domains I expect to be blocked.

I'd be grateful for any suggestions anyone can provide.

Asked by ben184 1 year ago

Answered by ben184 1 year ago

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fast internet speed but very slow download speed

So my internet speed is around 100 Mbps but i only get 10 to 12 Kbps when download a small file, idk why because i tried using ethernet and it is still 10 to 12 kbps (so… (read more)

So my internet speed is around 100 Mbps but i only get 10 to 12 Kbps when download a small file, idk why because i tried using ethernet and it is still 10 to 12 kbps (sorry for bad english)

Asked by huy duong quang 1 year ago

Answered by James 1 year ago

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How to save attachments from several eMails ?

How to save attachments from several eMails at the same time. Looking to save all attachments from tens of messages without the need of doing it one message by one. Is th… (read more)

How to save attachments from several eMails at the same time. Looking to save all attachments from tens of messages without the need of doing it one message by one. Is there a way to do this?

Kind Regards

Robert

Asked by RLukasik 11 years ago

Answered by Epicaleb 11 years ago

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Deleting a Firefox Profile also deleted pretty much everything on my desktop, help please?

Hello, today I decided to create a new Firefox Profile. I set the directory of this profile to be my desktop, which is where I usually put things (downloads and such) by … (read more)

Hello, today I decided to create a new Firefox Profile. I set the directory of this profile to be my desktop, which is where I usually put things (downloads and such) by default. I thought it would create another folder there on the desktop and put everything inside that, but instead it put a bunch of junk on my desktop. No big deal, right, I can just delete the profile, and that other junk should also be deleted. Well, not only did deleting the Firefox profile delete the extra junk that was created while making the profile, it also, for some reason, has deleted about 90% of everything else on my desktop as well. There are now only a few seemingly random things left on the desktop, that it decided to spare for whatever reason.

Where did everything go? The recycle bin is empty.. Most of it was just shortcuts, not a big deal, but I did have a few folders with some rather important work that I would very much like to retrieve. Please tell me Firefox didn't just nuke my desktop, and that all of those things are now unrecoverable? Windows 7 64 bit

Thanks very much.

Asked by newmail0047 1 year ago

Answered by cor-el 1 year ago

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How to stop empty 'phantom' folders continually reappearing when deleted

I have a bunch of email subfolders showing up in Thunderbird which have nothing in them. Their names appear in italic, greyed-out. No matter how many times I delete them,… (read more)

I have a bunch of email subfolders showing up in Thunderbird which have nothing in them. Their names appear in italic, greyed-out. No matter how many times I delete them, when I reopen Thunderbird they've just reappeared in their previous location. This includes three in the Deleted folder.

I'm using IMAP and the phantom folders are not there in my provider's webmail interface, so it must be a local problem.

I know from internet search that lots of people have had this. Solutions elsewhere that I've already tried and that didn't work:

- unsubscribing from the folders: they appear in the subscribed list but without any checkbox next to them - deleting the .msf, panacea, etc. files: the folders reappear just the same after doing this

Has anyone found a fix that works? This is my work email account and the clutter in my folder pane is really unhelpful!

Asked by finleyluke 5 years ago

Answered by sfhowes 5 years ago

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Half My Pages Will Not Load Correctly - All of a Sudden Today!

Everything was fine until about an hour ago. Suddenly over half My tabs quit working. Either the display is weird and all text, or the page is blank, or there is a smal… (read more)

Everything was fine until about an hour ago. Suddenly over half My tabs quit working. Either the display is weird and all text, or the page is blank, or there is a small "broken image" icon in the upper left... A few tabs are working fine. On X I get a notice saying, "Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com."

I tried turning off tracking (which was NOT "strict!!!"), and that did not fix the problem.

What is going one????

Asked by Amaterasu Solar 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to merge two inboxes together?

I've got two inboxes: x@domain1.com and y@domain2.com. y@domain2.com receives emails from multiple domains in it's inbox, and I use inbox folders + Message Filters to ea… (read more)

I've got two inboxes: x@domain1.com and y@domain2.com.

y@domain2.com receives emails from multiple domains in it's inbox, and I use inbox folders + Message Filters to easily view the inbox for each domain in a folder each.

x@domain1.com is an older account with just one email address attached to it. I want to delete this inbox after migrating all of it's inbox to y@domain2.com. I thought it'd be possible just by cutting and pasting the MBOX file of x@domain1.com into y@domain2.com's MBOX, but those emails didn't show in the y@domain2.com's inbox.

How can I accomplish this?

Asked by 22134150 1 year ago

Answered by david 1 year ago