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Update Available pop-up

SYS.INFO: • OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Processor: Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz, Intel64 Family 6 Mo… (read more)

SYS.INFO: • OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Processor: Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz, Intel64 Family 6 Model 94 Stepping 3, CPU Count: 8 • Total Physical RAM: 16 GB • Graphics Card: Intel(R) HD Graphics 530, 1024 MB • Hard Drives: C: 476 GB (361 GB Free); D: 664 GB (483 GB Free); P: 267 GB (80 GB Free); S: 1862 GB (1687 GB Free); T: 1863 GB (1687 GB Free); • Motherboard: HP 829E, ver KBC Version 06.29, s/n PGAXV0QNNB7EO6 • System: HP, ver HPQOEM - 0, s/n 8CG8343NN9 • Antivirus: Windows Defender, Enabled and Updated

• Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Firefox 142.0.1 (64-bit) • Thunderbird 128.10.1esr (64-bit)

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THE ISSUE: When opening Firefox, (Attachment #1 - below) appears. Seems to have nothing to do with any reality . . . as when I check in SETTINGS (Attachment #2 - below). 1. So, who's telling the truth? 2. How do I stop the popup (Attachment #1) from making it's nagging, inaccurate appearance?

Thank you / Nels

Asked by Hikermann 4 months ago

Last reply by Hikermann 4 months ago

customize new tab

I am trying to set up a new computer. I have customized the homepage and new windows to a preferred page, however I cannot customize the new tab settings. The only option… (read more)

I am trying to set up a new computer. I have customized the homepage and new windows to a preferred page, however I cannot customize the new tab settings. The only options for a new tab are either Firefox homepage or blank page. I am trying to find a way to have my preferred homepage open when I open a new tab.

Asked by Stabdys 5 months ago

Last reply by Agent virtuel 5 months ago

  • Solved

firefox maxing out ram while idle in the background

Have been having an issue for the past month or two where if left in the background firefox will slowly start to eat up my available ram. I was using it like this perfect… (read more)

Have been having an issue for the past month or two where if left in the background firefox will slowly start to eat up my available ram. I was using it like this perfectly fine for years previous to now.

I dont have this issue when I'm actively using it, only when I tab away from it and specifically its not on screen. Once I tab back to firefox the ram usage immediately dips back down to normal. I have tried many things to try and solve this like doing a clean install of firefox, getting rid of extensions, clearing my browser cache, closing all other apps to verify it was just firefox, clearing my history, turning on hardware acceleration. Nothing seems to help, im really at a loss and I don't understand what changed besides it being updated in the past couple of months.

My computer is fairly heavy duty and I have 16gb of ddr4 ram that again was working perfectly fine to run firefox before these past couple of months. As a result of this issue however if left in the background for too long on accident firefox uses up all my idle ram and starts causing other programs to not be able to run and has even crashed my computer previously when trying to run a program like clip studio paint.

I have noticed that while running the firefox task manager there is definitely some difference in memory usage when i tab back in after letting it be in the background so I have attached screenshots of the regular usage while tabbed in and the captured usage when i tab back in.

Any possible solution is welcome because I really enjoy using firefox and i dont want to have to switch browsers unless absolutely necessary.

Asked by Gilligan 4 months ago

Answered by Gilligan 4 months ago

  • Solved
  • Locked

Unable to full screen

For a while now firefox has been unable to enter fullscreen when pressing F11. Instead all it does is move the "Scroll forwards", "Open a new tab", and "List all tabs" bu… (read more)

For a while now firefox has been unable to enter fullscreen when pressing F11. Instead all it does is move the "Scroll forwards", "Open a new tab", and "List all tabs" button over slightly (The buttons on the top right, next to the minimize and close buttons).

I don't know what's going on with firefox.

Firefox Version 142.0.1 (64-bit)

Asked by brandonx777 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Problem viewing images in OneDrive Photo

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get i… (read more)

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get is a dark blank screen with a subtle pulsing wave as if it is searching.

I get the same thing when I go directly to my OneDrive Photos and try to pull up the daily photos there.

However, changing browsers and using Google Chrome--I can view the images in the memory email as well as those on my OneDrive directly

What does Chrome do that Firefox is not?

I recently had another browser related issue on a different problem trying to register online with Directv which would not complete with Firefox but when I used Google Chrome instead of Firefox, it worked.

This made me wonder if the above OneDrive image problem might be browser issue. Sure enough, it was.

I really prefer Firefox and I do not want to have to go to Chrome.

Asked by Gene Minor 4 months ago

Answered by Denys 3 months ago

unwanted notifications

getting unwanted notifications from d35nd28hubcc73d4frm0.spanchaintech claims its from Mozilla Firefox telling me Trojan Virus detected! System alert! McAfee license e… (read more)

getting unwanted notifications from d35nd28hubcc73d4frm0.spanchaintech claims its from Mozilla Firefox telling me Trojan Virus detected! System alert! McAfee license expired! and tries to direct me to a site taking payment to upgrade my McAfee account My McAfee account has not expired Running a scan reveals no viruses or problems BUT - I can't find how to get rid of the notifications How do I get rid of the notifications?

Asked by kas5612188 4 months ago

Last reply by James 4 months ago

Firefox with newest update not working

Early this morning, the Play Store notified me there was an update for Firefox. I went to my Play Store account and downloaded the new update. After the download, I tri… (read more)

Early this morning, the Play Store notified me there was an update for Firefox. I went to my Play Store account and downloaded the new update. After the download, I tried opening Firefox by tapping on the icon. Firefox tried to open but immediately closed. This keeps happening, even now. I did get one message from my phone saying "this version of Firefox is not compatible with your phone". Never had any problems like this before.

Asked by stevecripe57 5 months ago

Last reply by Paul 5 months ago

Ajay Hinduja Swiss - How can I resolve installation errors ?

Hi everyone, I’m Ajay Hinduja From Geneva, Switzerland. How can I resolve installation errors and ensure automatic updates work correctly in the latest version of Mozill… (read more)

Hi everyone,

I’m Ajay Hinduja From Geneva, Switzerland. How can I resolve installation errors and ensure automatic updates work correctly in the latest version of Mozilla Firefox?

Thanks in advance! Ajay Hinduja Geneva, Switzerland (Swiss)

Asked by Ajay Hinduja 5 months ago

Last reply by Paul 5 months ago

Who owns the various AI chatbots?

I see there is a new AI chatbot feature available on Firefox. In reading the article about the various AI providers, I did not find information about who owns each of th… (read more)

I see there is a new AI chatbot feature available on Firefox. In reading the article about the various AI providers, I did not find information about who owns each of the chatbots. That information would be helpful in deciding on which chatbot, if any, I might decide to use. Thanks.

Asked by smithjcn 5 months ago

Last reply by Paul 5 months ago

  • Solved

Missing close button

Hello. My Firefox browser is missing the close button from the top bar. Minimize and Maximize buttons are present. This is happening on Fedora 42 With Gnome. I believ… (read more)

Hello.

My Firefox browser is missing the close button from the top bar. Minimize and Maximize buttons are present.

This is happening on Fedora 42 With Gnome.

I believe I don´t have any custom theme or user css or extension that could cause this.

Also because, it seems to be hapenning not only in Firefox itself, but also in Firefox based browsers, like Tor Browser.

Anyone has any idea what is hapenning?

Thank you.

Asked by Bruno Paz 4 months ago

Answered by Bruno Paz 4 months ago

microsoft edge has AGAIN fouled up my entire system; nothing newsworthy there. i managed to get back my 3

microsoft edge has AGAIN fouled up my entire system; nothing newsworthy there. i managed to get my 3 profiles running again, but my "tabs groups" feature is gone and i o… (read more)

microsoft edge has AGAIN fouled up my entire system; nothing newsworthy there. i managed to get my 3 profiles running again, but my "tabs groups" feature is gone and i only have the tabs i put in available.

can anyone tell me how to get my firefox tab groups working again?

i do a lot of research online and had dozens of groups and hundreds of tabs. these are now not showing up at all.

is there some way to go back to a working firefox tab groups or which file they would be in, etc.?

Thanks for any help! Wolfgang [edited email from public]

Asked by Wolfgang 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Seeing "Your browser is being managed by your organization" on a private Ubuntu computer, tar installation.

This is one of the more annoying messages Firefox has recently added: "Your browser is being managed by your organisation." It is obviously wrong, because it is shown o… (read more)

This is one of the more annoying messages Firefox has recently added:

"Your browser is being managed by your organisation."

It is obviously wrong, because it is shown on a private Ubuntu 24.04 computer where I have myself installed Firefox from a tarball installation (Firefox version 142.0.1).

The about:policies page just shows: Homepage: URL "https://start.ubuntu-mate.org/"

  Locked	false
  StartPage	"homepage"

Why does Firefox give such obviously misleading information? All the other articles are not helpful at all either, some are talking about security software, some about malware.

This is an extremely user-unfriendly and confusing message: if security software is to blame, why does Firefox not tell what exactly is restricted? When malware changed something why does Firefox not tell what it changed? What even does the message actually imply, what is prevented what otherwise would work and why? What does the information shown on the about:policies page really tell me?

This is by the way shown when starting Firefox using an EMPTY directory for its profile (so making it use a brand new profile), running from a brand new installation directory extracted from a tar file. So what on earth makes it think it is "managed by my organization"?

There is no extension installed, no policies.json file in the newly created profile, nothing. It looks as if the firefox browser would just arrive with this weird setting/configuration comiled right into it?

Asked by johann.petrak 5 months ago

Last reply by jonzn4SUSE 5 months ago

How do I remove a defuct site from Firefox URL Suggestions?

A website has moved a while ago, but when I type in the first few letters, I still get the URL to the now defunct site suggested. I tried long-pressing the entry under "F… (read more)

A website has moved a while ago, but when I type in the first few letters, I still get the URL to the now defunct site suggested. I tried long-pressing the entry under "Firefox Suggest", but do not get any options to remove it.

Since the defunct URL starts with the same 10 or so characters as the new one, I always have to type a lot to get to the correct page. On the other hand, I use it to rarely to warrant a bookmark.

Asked by Asperamanca 4 months ago

Last reply by lciaccio 4 months ago

  • Solved

installed K-Lite Codec Pack now Twitch.tv wont load

saw a post that recommenced to installing K-Lite Codec Pack would help so that i could set 1440p on Twitch because the option is greyed out for me. after installing it, t… (read more)

saw a post that recommenced to installing K-Lite Codec Pack would help so that i could set 1440p on Twitch because the option is greyed out for me. after installing it, twitch gets hung up and never finishes loading. it loads in a private window, and on edge too. i turned off the few extensions i have but that didnt help either.

i uninstalled the codec pack but im still getting the issue.

if i hit F12 i see theres an error Loading failed for the <script> with source “https://assets.twitch.tv/assets/6411-9f5e77558af00b1acec0.js”.

thnx!

Asked by dRxUgz 5 months ago

Answered by dRxUgz 5 months ago

The website you are blocking is on my domain and is my website. Why are you blocking it? Stop blocking it!

https://www.datilcam.com/weather/index.htm The website you are blocking is on my domain and is my website. Why are you blocking it? Stop blocking it! … (read more)

https://www.datilcam.com/weather/index.htm

The website you are blocking is on my domain and is my website. Why are you blocking it? Stop blocking it!

Asked by ghostery 5 months ago

Last reply by Paul 5 months ago