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Cannot Delete only ONE SPECIFIC Email

There is ONE SPECIFIC email message in my inbox that I cannot move, copy or delete. Whether I drag-and-drop or use drop down menu - same result. This is the ONLY message … (read more)

There is ONE SPECIFIC email message in my inbox that I cannot move, copy or delete. Whether I drag-and-drop or use drop down menu - same result. This is the ONLY message in all my email accounts/inboxes which has this problem.

Continuing the attempt to move or copy causes the drop down menu to ask me if I want to move/copy the message AGAIN - but it still does not move or get copied. Hitting "Delete" on my keyboard or clicking the "garbage can" icon in the drop down menu has no effect - the email remains in my inbox.

I am using Tbird 140.1.0esr (64-bit)

Asked by Abe Loewy 7 months ago

Answered by Abe Loewy 6 months ago

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Thunderbird 115.8.01 on iMac 10.13.6 has suddenly gone heywire

Last week my usually reliable 'Thunderbird 115.8.01 on iMac 10.13.6 has suddenly gone haywire. * In the folder pane, multiple folder duplicates reappearing even after d… (read more)

Last week my usually reliable 'Thunderbird 115.8.01 on iMac 10.13.6 has suddenly gone haywire.

* In the folder pane, multiple folder duplicates reappearing even after deleting them. (See images) * And when I delete messages, they appear in the trash folder, only to disappear and repeatedly reappear - back into the message INBOX. * Also, after making a change in the Notification section to turn off the notice sound, and although the sound turned off, so did the auto-disappear function. Now I have to manually "close" each and ALL notification notices one-by-one. The new problem is: now the notification option section has disappeared in settings. (No image for this one. Nothing there!) Bug? Or something else?

Please help. P.S. I ran both of my antivirus programs twice. Each over different days and both declared' my system clear and clean.

Asked by ArtStar 1 year ago

Last reply by Matt 12 months ago

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Auto Reply

I am having an issue of any auto reply sending to my received emails when I do not have one set. Does anyone have any experience of this and how to fix it?

Asked by ryan14 9 months ago

Last reply by Rick 8 months ago

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Using Mail Store Home to archive / export PST file

I've read a number of posts regarding using Mail Store Home to enable the transfer of mail from a PST file to TB. I was under the impression that the archive within MSH c… (read more)

I've read a number of posts regarding using Mail Store Home to enable the transfer of mail from a PST file to TB. I was under the impression that the archive within MSH could be run against a stand-alone PST file (that is, Outlook is not installed). When I select Archive Email as per instructions on other posts, and specify the location of the PST file and then run, I get an error: "This feature requires Microsoft Outlook XP/2003 or higher". Does it require Outlook to be installed, or am I doing something wrong? Also I am a bit unclear of the run sequence with MSH - do I run Archive Email followed by Export Email and what is the connection between the two? Refer to image attached. Thanks.

Asked by sep 1 year ago

Answered by sep 1 year ago

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No messages appear in unified inbox

Just added Thunderbird for Android and imported my email addresses. I am not seeing any messages in the unified inbox and only see that folder and the outbox folder. I h… (read more)

Just added Thunderbird for Android and imported my email addresses.

I am not seeing any messages in the unified inbox and only see that folder and the outbox folder. I have 4 different gmail accounts and 1 yahoo account where I have no issues on the desktop side. Android is 14, running on unlocked Motorola Edge+ 2023 and T-Mobile network.

Please let me know if there is anything additional I can supply to resolve this.

Thank you !!!!!!

Asked by rayh 1 year ago

Answered by rayh 1 year ago

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last ten days constant crashing, crash reports fail to send - reply, new message commands don't work (win10)

TB was working great until ten days to two weeks ago. Now it constantly crashes, crash reports fail to send, can't open emails, reply or forward, nothing works and then … (read more)

TB was working great until ten days to two weeks ago. Now it constantly crashes, crash reports fail to send, can't open emails, reply or forward, nothing works and then it crashes again. I have had complete virus scans, malware scans, threat scans done and none are detected.

What happened? I love TB but it no longer works.

Asked by annk2021 1 year ago

Answered by Wayne Mery 1 year ago

Lost Access To a Local Folder

While reorganizing and renaming a local mail folder it has become inaccessible from Thunderbird. All the other folders are fine. The folder name is BSW and the BSW file i… (read more)

While reorganizing and renaming a local mail folder it has become inaccessible from Thunderbird. All the other folders are fine.

The folder name is BSW and the BSW file is present, so are the .msf and the .sbd. 1. I tried repairing the folder, no difference. 2. I've tried shutting down Thunderbird, deleting the .msf and restarting. No change in behavior but the .msf file is recreated. 3. I tried shutting down Thunderbird and renaming the files. No change.

Name Thunderbird Version 140.7.0esr Build ID 20260109054016

Is there another way to get Thunderbird to access the folder?

Asked by bianca 1 month ago

Last reply by bianca 1 month ago

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Porting over contacts from desktop Thunderbird to Android Thunderbird

I've installed Thunderbird on my Pixel 9 Pro. I used my Linux Fedora Thunderbird to generate a QR code to get my Android Thunderbird established. Android Thunderbird is… (read more)

I've installed Thunderbird on my Pixel 9 Pro. I used my Linux Fedora Thunderbird to generate a QR code to get my Android Thunderbird established. Android Thunderbird is working ok but my contacts from the Linux Thunderbird did not come over and writing emails from there is difficult without my contacts. How do I port over the Linux Fedora Thunderbird contacts to my Android Thunderbird?

Asked by Mark 1 year ago

Answered by Mark 1 year ago

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Archiving to Local Folder not working

Hello. I want to archive my older e-mails to a Local Folder that I created. I set up Archiving to archive to an "Archive" subfolder on Local Folders. But when I select e-… (read more)

Hello. I want to archive my older e-mails to a Local Folder that I created. I set up Archiving to archive to an "Archive" subfolder on Local Folders. But when I select e-mails and try to archive them by right-clicking and choosing "Archive," they don't appear in the folder I created. A subfolder is created with the year of the e-mails as its name, but there's nothing in it. If I look at its Properties, it shows 0 messages. I also tried selecting e-mails and copying them to the local folder, but that doesn't work either. I get the same result. I also tried repairing the folders and closing and re-opening TBird, but no help.

My Thunderbird version is 68.12.1 64 bit, running on Windows 7 x64. Any help would be appreciated. I can provide any info that might be needed.

TIA Les

Asked by Lester Arbusto 1 year ago

Answered by Lester Arbusto 1 year ago

"Undo" option for deleted messages.

I have installed and started using Thunderbird for Android for a few weeks now. I'm loving it. There's one feature I miss from my previous e-mail client. I wish the App … (read more)

I have installed and started using Thunderbird for Android for a few weeks now. I'm loving it. There's one feature I miss from my previous e-mail client. I wish the App had that "Undo" feature where right after deleting an e-mail or archiving it and things like that you can quickly undo the action. In other clients, this is just a small popup that shows up for just a few seconds after you take the action. Many times I find that to be useful when you are quickly going through many spam messages, for example, but accidentally delete one you didn't mean to.

I can't find such a feature. Is it hidden somewhere, if not where can I make a suggestion for the team to add this? Thanks. -Eli

Asked by Eli 2 months ago

Last reply by Eli 2 months ago

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Cannot Delete Drafts

Good morning, I cannot delete drafts in my draft folder. I have sent the emails, but they are still in the drafts folder. Does anyone have a solution to this problem? I n… (read more)

Good morning,

I cannot delete drafts in my draft folder. I have sent the emails, but they are still in the drafts folder.

Does anyone have a solution to this problem? I now have 22 emails in my drafts folder. When I delete them, they immediately re-appear.

TIA, Leslie

Asked by Leslie W 1 year ago

Answered by david 1 year ago

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Quick Filter - By Sender, Recipient, Subject or Body - not working fully (Mac version)

Running 128.4.2esr (64-bit) on Mac Book Pro (14-inch, 2021 - Apple M1 Max). I have been using Thunderbird across multiple accounts for years, and have collected a really … (read more)

Running 128.4.2esr (64-bit) on Mac Book Pro (14-inch, 2021 - Apple M1 Max).

I have been using Thunderbird across multiple accounts for years, and have collected a really decent amount of email history. Quick-Filters have always formed a large part of my workflow to find emails from given people. I do not take the time to filter messages into sub-folders etc, but rely on these tools to access the mails I need to get to.

In these recent versions, the Quick Filters have stopped working for me across all of my accounts.

When I attempt to use them, by entering a part of someone's email address, or part of a known subject, then click on the filter type I want to use, the indictor to show that the filter is active never changes. I use a dark theme, and expect the filter option to show it's actively applied with the light blue indicator on the filter's button. - This never happens.

In addition, while the displayed contents of the mailbox folder change, the filter itself is never appropriately applied to limit the content which is shown.

I had been sitting patiently on the sidelines hoping that this would be fixed in a new release, but I can't see much evidence of others suffering this same problem yet, and so I don't believe this is being addressed as a bug (yet).

I have enabled Troubleshooting mode to check with add-ons disabled etc, and that hasn't changed this behaviour for me.

This is quite an issue for me as it's affecting how easily I can use my local client. I've ended up having to return to webmail in order to find emails which I should be able to find in my client.

Anyone else having these problems? - Thanks.

Asked by Chris Wiltshire 1 year ago

Answered by Chris Wiltshire 1 year ago

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Unable to setup Gmail account in Thunderbird

I have downloaded the latest Thunderbird (for Windows). I have tried setting up my Gmail account in it but just get a failure. Not sure what I am doing wrong. I start th… (read more)

I have downloaded the latest Thunderbird (for Windows). I have tried setting up my Gmail account in it but just get a failure. Not sure what I am doing wrong.

I start the account setup, set my email address and password and click continue. It shows an automatic IMAP configuration, I click Done. A window pops up from Google for me to allow Thunderbird to access my Google Account. I click Allow. The window goes away and It goes back to the account setup screen with a yellow error box saying "Unable to log in at server. Probably wrong configuration, username or password."

I know my username and password are correct. Any suggestions?

Asked by wzydhek 12 months ago

Last reply by Nikola Paine 11 months ago

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Body of emails not showing

Hi I am using the latest version of Thunderbird. I have an extensive archive of historic emails organised by past year which have been exported to local folders on my PC.… (read more)

Hi I am using the latest version of Thunderbird.

I have an extensive archive of historic emails organised by past year which have been exported to local folders on my PC. In the past a search for old email content, for example from a specific individual, has brought up a list of all the emails in the Thunderbird account both stored in the Thunderbird folder hierarchy and also in the offline files and short extracts of these have been shown. Clicking on one of these has always recovered the full email body content for that specific email from wherever it was stored.

More recently I am now finding that the body of the emails in the offline folders are no longer shown and the only way I have been able to view that email is to note the date and then physically scroll through the offline folder for that date.

Please advise.

Asked by quakerdave 1 year ago

Answered by quakerdave 1 year ago

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envoi de mails

Bonjour, Je reçois le message suivant à l'envoi d'un mail, et cela pour toutes mes boites: L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-mai… (read more)

Bonjour, Je reçois le message suivant à l'envoi d'un mail, et cela pour toutes mes boites:

L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-mail. Le serveur e-mail a répondu : 6C1HtsAZQgIcw Authentification requise. Authentication Required. OFR203_200 [200]. Veuillez vérifier que votre adresse e-mail dans les paramètres du compte est correcte et essayer à nouveau.

J'ai vérifié les adresses , elles sont correctes. Que faire? Merci Cordialement.

Asked by jean.coutanceau-comm 1 year ago

Answered by jean.coutanceau-comm 1 year ago

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Unable to send messages using Office 365 / Thunderbird for Linux

I installed Thunderbird and typed in my Office 365 email information to connect my account. Thunderbird found the correct IMAP settings, which I verified on Microsoft's w… (read more)

I installed Thunderbird and typed in my Office 365 email information to connect my account. Thunderbird found the correct IMAP settings, which I verified on Microsoft's website. It proceeds to open a browser so I can authenticate my account. After that succeeds it starts downloading all of my messages & folders. I thought everything went fine until I attempted to send a message. I get the following error:

Login to server smtp.office365.com with username me@mydomain.com has failed.

It gives me the option to enter a new password, which doesn't make sense since it's oAuth2 but I created an app password to see if that would work, and it didn't. The only other options are cancel & retry which don't help either.

I thought maybe something went wrong with the authentication process so I uninstalled thunderbird and started again with the same results. I've tried many other server settings, but nothing works, so I'm here.

Current Settings:

Server Name: smtp.office365.com User Name: me@mydomain.com Authentication Method: oAuth2 Security: STARTTLS Port: 587

I've tried: Using Port 465 / SSL/TLS Using Port 465 / STARTLS Using Port 587 / SSL/TLS Changing Auth method to Normal Password and then using app-specific password. Uninstall / Resintsall

One final thing to note: I followed the same process with my fastmail.com account, which worked flawlessly. I can send & receive fine.

Asked by nicksasso21 1 year ago

Answered by Toad-Hall 1 year ago