Showing questions tagged:

Sorting bookmarks by name is not permanent or reflected outside of Manage Bookmarks.

First of all, why are there two Other Bookmarks folders? When I add a new bookmark, my routine is to open Manage Bookmarks, drag the new bookmark to the second (lower) Ot… (read more)

First of all, why are there two Other Bookmarks folders? When I add a new bookmark, my routine is to open Manage Bookmarks, drag the new bookmark to the second (lower) Other bookmarks folder, then choose Sort > Sort by Name. I have also tried A > Z Sort Order. The sorts work within the Manage Bookmarks window, but they are not saved automatically, and I do not see a way to save them manually. Also, if I go to the Other Bookmarks folder on the far right side of the Bookmarks Toolbar, I have to scroll down to the bottom of the list to see my new bookmarks. They are not in ascending alphabetical order the way I want them.

Solved Archived 2 242

going in circles - new email address and email provided by gmail

I have a domain that has email accounts. It was established a long time ago. I want to add a new email address for that domain. The MX records point at google. I try to… (read more)

I have a domain that has email accounts. It was established a long time ago. I want to add a new email address for that domain. The MX records point at google. I try to create a new google account but can not because it wants to verify the new address, which gmail does not recognize. The automatic account setup fails when google wants to verify the address. So, I can't add a google account email because it doesn't exist. Suggestions please,

Archived 1 241

Somebody is trying to set up account using my g-mail account

I keep getting messages from Firefox to confirm account with the code. Looks like somebody keeps trying create an account with my e-mail address. I never hit confirm an… (read more)

I keep getting messages from Firefox to confirm account with the code. Looks like somebody keeps trying create an account with my e-mail address. I never hit confirm and I just delete the message. I keep changing my password.

Archived 1 239

account

请问火狐浏览器的数据和版本是分开的吗,为什么我两台电脑登录同一个账户,另一个电脑上相同的账户感觉像是新建的一样什么都没有,为什么一个显示的是firefox账户,一个显示的是Mozilla账户

Archived 1 236

Outgoing message failure

An error occurred while sending mail. The mail server responded: Request failed: Mailbox unavailable-verify address. Address is okay. This seems to be covered in several … (read more)

An error occurred while sending mail. The mail server responded: Request failed: Mailbox unavailable-verify address. Address is okay.

This seems to be covered in several archived cases. Solution being to change name of outgoing SMTP server. so that each account is associated with a different SMTP server. I have three yahoo accounts. One is legacy AT&T. No issue at this time Cannot send on Acct B. It has all account settings same as account A. When I attempt to change SMTP outgoing server on account B to the newly named SMTP server It chanes both accounts to new name, Sets new name as default and account B is still unable to send.

This is a new problem. Been a Tbird user since it's inception. V128.3 Windows 10 up to date

Archived 18 234

User is authenticated but not connected after update

I'm getting the error when synchronising outlook email accounts that states "The current operation on 'Inbox' did not succeed. The mail server for account- Outlook respon… (read more)

I'm getting the error when synchronising outlook email accounts that states "The current operation on 'Inbox' did not succeed. The mail server for account- Outlook responded: User is authenticated but not connected.

The email account was synching well until I updated recently to v128.4.4esr.

I searched around online and have tried the following suggestions: - network.dns.disableIPv6 -> true - delete outlook mail account and re-connect - clear startup cache

Solved Archived 2 232

Bookmarks, missing folders "solved"

Disregard.**** I have a lot of Folders Full of bookmarks and I can't find them and It seems like a lot of bookmarks, not in folders are also missing. I am on iPhone … (read more)

        • Disregard.****

I have a lot of Folders Full of bookmarks and I can't find them and It seems like a lot of bookmarks, not in folders are also missing. I am on iPhone 11 Pro Max iOS 17 XX. You need suggestions would be appreciated. Thank you. "Solved"

Archived 1 228

Installing a stubborn email account

I have a Suddenlink.net email account that I can't seem to install. Suddenlink has been purchased by Optimum. I have all the requirements that Optimum has given, but it s… (read more)

I have a Suddenlink.net email account that I can't seem to install. Suddenlink has been purchased by Optimum. I have all the requirements that Optimum has given, but it still won't load. my email address is dluenser@suddenlink.net. My password is correct because I can go to their site and get my emails. These are the requirements that they gave me. Again, it is a suddenlink account. Can you help? I've tried numerous times to work with Optimum techs, but they are not knowledgeable to what I should do.

Server Settings by Domain Use the following server settings to set up most third-party email clients or applications to send or receive Optimum email. IMAP (Inbound) Optimum incoming mail server: mail.optimum.net Suddenlink incoming mail server: imap.suddenlink.net Incoming mail port (SSL): 993 (Secure Connection. Recommended if your mail client supports) POP (Inbound) Optimum incoming mail server: mail.optimum.net Suddenlink incoming mail server: pop.suddenlink.net Incoming mail port (SSL): 995 (Secure Connection. Recommended if your mail client supports)

SMTP (Outbound) Optimum outgoing mail server: mail.optimum.net Suddenlink outgoing mail server: smtp.suddenlink.net Outgoing mail port (SSL): 465 (Secure Connection. Recommended if your mail client supports) • Check My SMTP server requires authentication Username and Password (if needed) User Name: Your full email address, including the @domain.net at the end (i.e. @optimum.net, @suddenlink.net) Password: The password for your particular email address • Outgoing server verification/authentication must be enabled and on. If your email client has the option or checkbox that says My outgoing server requires authentication this will need to be checked along with use same settings as my incoming mail server.

Archived 6 223

I am paying a monthly automatic fee to Mozilla. Through PayPal.

I just discovered that I have been paying a monthly fee to Mozilla via PayPal,. It is 13.99USD a month.. can you help me? I have no idea what I’m paying this for. I don’t… (read more)

I just discovered that I have been paying a monthly fee to Mozilla via PayPal,. It is 13.99USD a month.. can you help me? I have no idea what I’m paying this for. I don’t remember ever signing up for anything and it’s really a fee. I need to get rid of Thanks very much in advance..bold text

Archived 1 222

Donation

I thought Thunderbird was free to use. It's asking me to donate and I can't access my current emails from my account. If this is free than why on earth do I HAVE to do… (read more)

I thought Thunderbird was free to use. It's asking me to donate and I can't access my current emails from my account. If this is free than why on earth do I HAVE to donate to get access to my emails. That is not right. Please help me.

Thank you Malcolm

Solved Archived 2 217

SUSPICIOUS EMAIL

I received an email at an email account I don't use for my Mozilla Firefox, thus why seems suspicious and strange to me. So I researched it here and saw the answer to ano… (read more)

I received an email at an email account I don't use for my Mozilla Firefox, thus why seems suspicious and strange to me. So I researched it here and saw the answer to another persons same question. I did go and check, I am logged in. Firefox is my primary and I use it constantly. Also on my phone and tablet, same account. As I write this, I have about 15 tabs open and active. The email associated to my account is not the same as the one I got this email at. The email I got it in, I use for solicitation, signing up for things and things I don't trust. This is what the email stated (same info as what was posted by the other person that got this same post) I copied and paste vs. Screen shot... so the Mozilla logo didn't show up. MIND YOU, I HAVE NEVER GONE 2 YEARS WITH NOT BEEN ACTIVE ON FIREFOX. AND I ONLY HAVE ONE ACCOUNT. PLEASE ADVISE --- The email they sent it to is [email removed]@gmail.com

Mozilla logo Your Mozilla account and data will be deleted in 7 days Your Mozilla account is used to access free privacy and browsing products like Firefox sync, Mozilla Monitor, Firefox Relay, and MDN. Your account and your personal data will be permanently deleted on Sunday, Jun 29, 2025 because you haven’t been active. Sign in to keep your account If your account is deleted, you’ll still receive emails from Mozilla Corporation and Mozilla Foundation, unless you ask to unsubscribe.

If you have any questions or need assistance, feel free to contact our support team. This is an automated email. You are receiving it because you have a Mozilla account and it has been 2 years since your last sign-in. Mozilla. 149 New Montgomery St, 4th Floor, San Francisco, CA 94105 Mozilla Accounts Privacy Notice Mozilla Accounts Terms of Service

Solved Archived 2 217

Thunderbird asks me to authenticate an already deleted account

Hello! Everytime I open Thunderbird it asks me to authenticate an old mail account that 1) has already been deleted and 2) isn't visible anywhere within Thunderbird - so … (read more)

Hello!

Everytime I open Thunderbird it asks me to authenticate an old mail account that 1) has already been deleted and 2) isn't visible anywhere within Thunderbird - so I since I don't even see the old account anymore, I can't delete it and don't know what to do. I have deleted the SMTP server that was related to the deleted mail account. I also uninstalled and reinstalled Thunderbird - the message still shows up.

I hope someone will be able to help me. :) Thank you!

Solved Archived 3 216

All Sync Data Was Removed Upon Password Reset

I submitted this as a bug report but I will also submit this here to see if anyone has any information or a solution. After resetting my password, none of my sync data fr… (read more)

I submitted this as a bug report but I will also submit this here to see if anyone has any information or a solution.

After resetting my password, none of my sync data from before the install is there. Only the sync data from my laptop, but even on my laptop it no longer lists my old computer, it is as if my PC from before the new OS has simply been deleted from the sync logs. In fact, my sync logs only go back to the moment I changed my password. I am not sure how to proceed as it appears that there aren't even any traces of my sync from before this point.

It would be nice if I could get the old tabs I had open on my desktop before I changed my OS, but it's not exactly a "world ending" situation.

Solved Archived 4 216

bookmarks

I just installed Firefox on my Android phone and chose it as my default browser. I wiuld like to import all my Chrome info - bookmarks, passwords briwsing history, etc. H… (read more)

I just installed Firefox on my Android phone and chose it as my default browser. I wiuld like to import all my Chrome info - bookmarks, passwords briwsing history, etc. How do i do that?

Archived 1 213

Help please

Hi I'm trying to recover a google account but that thing is only giving me an option to send a verification code to an old phone # that i used to have , i stop using that… (read more)

Hi I'm trying to recover a google account but that thing is only giving me an option to send a verification code to an old phone # that i used to have , i stop using that # two years ago. I have tryed every single way to recover it but always, always ends up wanting to send a verification code to my old phone number that I don't have anymore. I have tryed contact support but is so dam hard to contact them and when i finally do they are no help at all they offer same thing i have done millions of times and it doesn't work… is there a way you guys can help me recover it or contact google support or can you guys please send them an email and tell them my situation please and to contact me at (*@gmail.com) and the account i want to recover is (*@gmail.con) thank you

Email hidden for privacy

Archived 1 213

I received a sync request which I did not initiate

I received a Sync request from someone in Tabriz Iran which definitely is not initiated by me.I reside in Sydney Australia.Ive changed my password but is there anything e… (read more)

I received a Sync request from someone in Tabriz Iran which definitely is not initiated by me.I reside in Sydney Australia.Ive changed my password but is there anything else you could do to secure my data?

Archived 1 210