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taskbar icon does not indicate when new email is available

Taskbar icon does not indicate when new mail has arrived. Does not show a count of new/unread messages. 128.3.2 Windows 11 In settings "incoming mail" icon options I ha… (read more)

Taskbar icon does not indicate when new mail has arrived. Does not show a count of new/unread messages. 128.3.2 Windows 11

In settings "incoming mail" icon options I have chosen "show count of new emails" and "show a tray icon for unread messages is checked".

I am unable to tell at a glance if new email has arrived. I see from researching the KB I'm not the only to have this issue, but none of the settings seem to help.

Asked by prestonmeg 9 months ago

Answered by sfhowes 9 months ago

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Calendar events would be FAR easier to see with custom colors

I FOUND no close TOPIC. Google calendar allows color-coding of events - but the display is highly inadequate. T-bird 128 calendar apparently HAS no option to color event… (read more)

I FOUND no close TOPIC.

Google calendar allows color-coding of events - but the display is highly inadequate. T-bird 128 calendar apparently HAS no option to color events. But events are FAR easier to see WHEN color-highlighted. Would this be a difficult option??

Asked by Paul Hubert 10 months ago

Answered by Paul Hubert 10 months ago

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128.2.2esr Seems to break everything. Cannot receive or send messages. SOLVED in 128.2.3

I just upgraded to 128.2.2esr and cannot receive or send messages after the update. I have restarted the computer and tried again - still nothing. I'm unable to use a … (read more)

I just upgraded to 128.2.2esr and cannot receive or send messages after the update. I have restarted the computer and tried again - still nothing. I'm unable to use a tool that is critical for my daily needs.

Trying to send just says "Connected" or "Sending" but never completes. Worked fine before the update which was just in the past hour or so.

Same issues with downloading new email or sending email for all accounts. :(

Anyone else having problems? Ideas?

Thank you!

Asked by scott168 10 months ago

Answered by scott168 10 months ago

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Outlook, PST, EML and local folders

Hi, I need help on topic "Outlook, PST, EML and local folders". I have .. - Win 10, 64 bit - Outlook 2010 - current thunderbird, first time installed 10 days ago (newbi… (read more)

Hi,

I need help on topic "Outlook, PST, EML and local folders".

I have .. - Win 10, 64 bit - Outlook 2010 - current thunderbird, first time installed 10 days ago (newbie!) - a huge, locally stored PST file with a lot of folders, like "in_2014 / In_2015 / .. / Out_2014 / Out_2015"

I want .. - to have access to the mails in the PST with Thunderbird.

I did .. - read some information and found that there is no direct access - install ImportExportTools NG - tried to import "Via Outlook", but failed: "No profile found". I think Outlook 2010 is too old - install "Outlook Viewer" from CoolUtils. Opened the PST, exported a lot of EML-files, one for every single mail. - defined a "Local folder", called "in_2014" - copied the EMLs to this folder. They appear in the folder-tree of Thunderbird, but not as single "mails". I have to open (doubleclick) every EML to see the mail. - tried to "Import" the data (one by one / many together / from folder) to the local folder, but got a long error message with a lot a strange error-codes - tried to export data from PST to one single EML with many mails in it. Failed, the software does not offer this feature. - tried to "Import" the EML to a folder of a mail account. This was successful, but only the first step. - tried to move / copy the currently imported mails from mail-account to my local folder: failed again without reaction and without message.

What can I do now? How to get mails from a PST to a locally stored, Thunderbird readable structure?

Thanks in advance for help.

Asked by Pierre de la Verre 8 months ago

Answered by david 8 months ago

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Deleting an email account

I am trying to delete an old email account that is no longer active or used. I have gone to settings and account actions. I can see delete account but it is not highlight… (read more)

I am trying to delete an old email account that is no longer active or used. I have gone to settings and account actions. I can see delete account but it is not highlighted so I can do delete. What am I doing wrong? Colin

Asked by croxford.st.ewe 7 months ago

Last reply by david 7 months ago

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Your Thunderbird profile cannot be loaded. It may be missing or inaccessible.

I have a new HD and installed Linux Ubuntu 24.04.1 LTS. I installed Thunderbird version 2:1 snap 1-Oubuntu3. The program will not open Just get "Your Thunderbird profile … (read more)

I have a new HD and installed Linux Ubuntu 24.04.1 LTS. I installed Thunderbird version 2:1 snap 1-Oubuntu3. The program will not open Just get "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."

Asked by Claude Chmielewski 4 months ago

Answered by Claude Chmielewski 4 months ago

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Thunderbird subscribe window shows no folders (Outlook IMAP)

Background I wanted to give Thunderbird a shot because I really, really got tired of Outlook and their shenanigans. About 2 months ago, I tried it a first time and had an… (read more)

Background I wanted to give Thunderbird a shot because I really, really got tired of Outlook and their shenanigans. About 2 months ago, I tried it a first time and had an issue that prevented me from sending emails from my Hotmail email accounts. I gave up after a week of troubleshooting.

Outlook has come up with more bugs and shenanigans, so I tried again, convinced that there had to be a solution. And I found one. If anyone is interested, I was getting the error "Login to server outlook.office365.com with username <...> failed", and the way I fixed it was by replacing "hotmail.com" with "outlook.com" in the server settings. However, not all is fixed yet.

Current problem I noticed that the messages in my Outlook mail (other than the inbox) are not syncing properly. When I start TB, it appears to sync folders because I have seen new emails in subfolders already. However, if new emails come in while TB is open, it only syncs them if they are in my inbox.

I have looked around already and found that when I right-click that email account and I choose "Subscribe...", it presents me with an empty list and I can't see or enable/disable any folder subscriptions (refresh does nothing). This is strange because of 2 reasons: 1. All my subfolders are there, and they seem to sync when I start up TB. But even if I immediately open the subscribe window, the list is empty. 2. I have a total of 4 email accounts configured, 2 Outlook and 2 Gmail. All except for 1 Outlook account show me the list of folders in the subscribe window, so that made me think it was something in my Outlook account settings. However, nothing I can find there seems to be helpful.

Does anyone have an idea on how to fix this? I'd rather not close and re-open my TB app each time I want to check for new messages. I really want to give TB an honest chance but it's not making it easy for me to like it right now.

Asked by jef.van_laer 8 months ago

Answered by jef.van_laer 8 months ago

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Unable to link Thunderbird to Spectrum webmail

I had a defective hard drive that was replaced. I lost the profiles that I had previously on the old hard drive (Except for the profiles from a year ago). Is it possible … (read more)

I had a defective hard drive that was replaced. I lost the profiles that I had previously on the old hard drive (Except for the profiles from a year ago). Is it possible to reinstall Thunderbird as if it was a completely new program, link it to Spectrum webmail, and recover all my emails still on Spectrum webmail. and also create a new recreated profile. Thank you.

Asked by jojotom01 7 months ago

Answered by jojotom01 7 months ago

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Drag and Drop Feature Doesn't Work

I'm using Version 128.6.0esr in Windows, but can't do drag and drop file for attachment at all. Previously it still can use this feature but suddenly it came to a stop. … (read more)

I'm using Version 128.6.0esr in Windows, but can't do drag and drop file for attachment at all. Previously it still can use this feature but suddenly it came to a stop.

The icon Ø will appear when we are trying to drag and drop a file to the create message window.

We already have tried the troubleshoot with no result.

Any advice on how to repair this?

Thanks

Asked by Kohyei Indonesia 6 months ago

Answered by Toad-Hall 5 months ago

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unable to receive incoming email on Thunderbird account since last update to 128.2.0

I use Thunderbird on Windows 10; I have a verizon.net email account which I access through Thunderbird. Verizon.net email is transferred to the server from AOL Mail, a… (read more)

I use Thunderbird on Windows 10; I have a verizon.net email account which I access through Thunderbird. Verizon.net email is transferred to the server from AOL Mail, and I have been able to get and send my emails on Thunderbird at verizon.net for years. This week, after Thunderbird's latest update, I have not received any incoming mail on Thunderbird, but I can see my emails on AOL Mail. The technical expert I consulted deduced that the problem is with Thunderbird such that AOL is not connecting to the incoming mail server, even after the password was changed. I can send messages successfully from Thunderbird; the outgoing mail works.

Asked by Claire Messing 10 months ago

Answered by Claire Messing 10 months ago

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Unable to add a Gmail account - Unable to login at server. Probably wrong configuration, username, or password

When I attempt to add a Gmail account, I get this error - "Unable to login at server. Probably wrong configuration, username, or password" Below are the steps with scre… (read more)

When I attempt to add a Gmail account, I get this error - "Unable to login at server. Probably wrong configuration, username, or password"

Below are the steps with screenshots: - checked for no cookies to prevent Google from asking for an actual login - no stored google passwords - didn't put in my password on setup - TB finds the available configuration - prompted to login at google - add google password - allow access - error message

I have restarted Thunderbird. I have checked for updates (even though I have it on auto-update).

Are there settings on my Google or Gmail account that could prevent this from working?

Asked by trentwhip-fox 7 months ago

Answered by trentwhip-fox 7 months ago

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I can't create a new message/email from the Thunderbird Nebula window or a keyboard shortcut - ctrl N.

I have a problem with creating a new message. The "new message" icon or the keyboard shortcut from Windows does not work. The problem was in version 133, today's update 1… (read more)

I have a problem with creating a new message. The "new message" icon or the keyboard shortcut from Windows does not work. The problem was in version 133, today's update 134 did not fix it. I have to edit an old created message/email and send it.

Asked by Grzegorz 5 months ago

Answered by Toad-Hall 5 months ago

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How can I import a PST file (which contains data of several e-mail accounts) into Thunderbird

I am preparing for a transit from MS and Outlook to Linux and Thunderbird. My outlook is set up in a way that all pop-3 accounts are in one PST file. I have almost no e… (read more)

I am preparing for a transit from MS and Outlook to Linux and Thunderbird. My outlook is set up in a way that all pop-3 accounts are in one PST file. I have almost no experience with Thunderbird, though I have set up Thunderbird on a test laptop and created one account as IMAP to test. this works nicely. I want to cancel my MS office subscription to not being forced into windows 11 in 2025! Office libre does the rest of the office app job.

BUT Outlook seems a different beast. Now, for the transition form Outlook to Thunderbird I will need to move over all PST files (the current one and all archives):

How can I import a PST file (which contains data of several e-mail accounts) into Thunderbird.

Does that work at all? If so, (I hope) how do I need to set up Thunderbird with all the accounts which are in the PST? What are the pitfalls? Should I use an automated (software solution) to be on the safe side or just not to not screw up?

Thanks a million for your tips and help

Asked by bernhard.zimmermann 6 months ago

Last reply by mpg2 6 months ago

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Thunderbird desktop, missing Export for Mobile.

Hi, I am want to export my accounts from Thunderbird desktop so I can use them on Thunderbird for Android, but I cannot find "Export for Mobile" in the Tools menu as the … (read more)

Hi, I am want to export my accounts from Thunderbird desktop so I can use them on Thunderbird for Android, but I cannot find "Export for Mobile" in the Tools menu as the instructions state (Click ≡ > Tools > Export for Mobile). I am using version 128.3.2esr What could be missing?

Asked by Cristian Bondarenco 9 months ago

Last reply by rklurfeld 8 months ago

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Colored Label

Before the last update, when you assigned a colored label to the message (e.g., work, important, etc.), the entire title, header of the message, took the chosen color. No… (read more)

Before the last update, when you assigned a colored label to the message (e.g., work, important, etc.), the entire title, header of the message, took the chosen color. Now you only see a small tag.

'The previous system was definitely more practical. Can it be reactivated?

Asked by Mario “Bariom” Barbieri 10 months ago

Answered by Mario “Bariom” Barbieri 10 months ago

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Issue creating new emails with two email accounts

Hello I have been using Thunderbird for many years and enjoy using it. One issue I have not been able to resolve. I have a xx.sbcglobal.net email which is my primary ema… (read more)

Hello

I have been using Thunderbird for many years and enjoy using it. One issue I have not been able to resolve. I have a xx.sbcglobal.net email which is my primary email account and I set it up as such. I also have a secondary email account xx.gmail.com

When I create a new email, Thunderbird almost always selects the secondary gmail account as the sending email. I am not sure what I can do to get around this.

When I create an email such as the attached Craiglist example, both emails pop up, but the gmail, is the one highlighted and therefore the default email address and if I don't catch it, it goes out on gmail.

Thanks for your help !!

Peter Wolfson Goshen, CT

Asked by peterwolfs 7 months ago

Answered by peterwolfs 7 months ago

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SMTP/Sending Emails just stopped working

Hi there - been using Thunderbird for donkeys (since it was Eudora!). A few weeks back I started to get messages from Microsoft that I needed to change security settings… (read more)

Hi there - been using Thunderbird for donkeys (since it was Eudora!). A few weeks back I started to get messages from Microsoft that I needed to change security settings as they were no longer supported on 3rd party email handlers like Thunderbird. So I re-created the three accounts I had there and it seemed to be OK, though SMTP did not have the OAUTH2 option available ... and when I tried to use the new SMTPs they wouldn't work. So I reverted to the old settings there and it worked again.

But this morning, with the big update to Thunderbird Nebula, I can no longer send emails from the MS accounts. My Gmail one is still OK ... but whatever I try, I cannot get the MS ones to send emails - I get a failure connecting.

Login to server smtp-mail.outlook.com with username xxxxx@hotmail.com failed.

I checked on MS and the details shown there:

SMTP server name smtp-mail.outlook.com SMTP port 587 SMTP encryption STARTTLS Authentication Method OAuth2/Modern Auth

Are what I have (I did have a different SMTP Server name came up - smtp.office365.com - but that doesn't work either)

So ... where is the issue? Is this a bug in the new Thunderbird setup? Something else? I don't know where to go ...

David

Asked by david854 9 months ago

Answered by Toad-Hall 9 months ago

Thunderbird Inbox not displaying messages

Following a switch off and restart triggered I think by a Windows update, Thunderbird is not displaying any messages in my Inbox, though it is showing the number of messa… (read more)

Following a switch off and restart triggered I think by a Windows update, Thunderbird is not displaying any messages in my Inbox, though it is showing the number of messages in the Inbox title bar. 'Drafts' and 'Sent' all display correctly, but the 'Inbox' is blank with a grey icon of an envelope and the statement: "No message found". I am an IT novice. I looked on the 'help' pages. I have checked that no filters are set. I have right-clicked on the 'Inbox' title to display the menu with 'properties' at the bottom. I have clicked on that to bring up the dialog box with the "Repair" icon. It shows 'Inbox' in the 'Name' box but I note that the 'Location' box is blank. Presumably it should not be. Presumably it should show either the location of locally stored messages on my hard drive, or the location of the messages on the email server. I am not sure which. I have found the directory on my hard drive where I believe the messages are stored locally. The size of the file suggests to me that they are all there. The periodic 'Checking for new messages' is happening, but nothing is displaying, though a check via webmail shows that new messages are arriving on the server. What should I do to get my Inbox to display correctly? With many thanks, Iain

Asked by iwright2 5 months ago

Last reply by jacoroos748 4 months ago

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last ten days constant crashing, crash reports fail to send - reply, new message commands don't work (win10)

TB was working great until ten days to two weeks ago. Now it constantly crashes, crash reports fail to send, can't open emails, reply or forward, nothing works and then … (read more)

TB was working great until ten days to two weeks ago. Now it constantly crashes, crash reports fail to send, can't open emails, reply or forward, nothing works and then it crashes again. I have had complete virus scans, malware scans, threat scans done and none are detected.

What happened? I love TB but it no longer works.

Asked by annk2021 8 months ago

Answered by Wayne Mery 8 months ago