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lost home icon top left of page

I used to have a home icon to return to firefox home page; it has disappeared.Any help getting it back would be greatly appreciated.I think I might have gotten it back th… (read more)

I used to have a home icon to return to firefox home page; it has disappeared.Any help getting it back would be greatly appreciated.I think I might have gotten it back thru the extension app but don't remember the process. Thanks

Asked by Jim 9 months ago

Last reply by cor-el 9 months ago

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Downloading Thunderbird

Hi I am trying to download Thunderbird onto a new laptop. I clicked on the download button and it asked for a donation. I made the donation, but it didn't download. No… (read more)

Hi I am trying to download Thunderbird onto a new laptop. I clicked on the download button and it asked for a donation. I made the donation, but it didn't download. Now when I try and download again, I am asked for a donation again. How can I get passed this point, please?

Kevin

Asked by Kevin000 11 months ago

Answered by Kevin000 11 months ago

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How Can I Roll Back from 125 to 115?

I updated to 125 in order to install a new version of an add-on that has been made compatible. But two other add-ons are now incompatible. How do I roll back to 115? I h… (read more)

I updated to 125 in order to install a new version of an add-on that has been made compatible. But two other add-ons are now incompatible.

How do I roll back to 115? I have a backup of my hard drive with 115 installed and working. Is it enough to copy the old Thunderbird folder and the /Program Files/Mozilla Thunderbird folder?

Asked by Toolworker 10 months ago

Answered by Toolworker 10 months ago

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Thunderbird got downgraded via Flatpak - best next steps?

I'm using Discover to update Flatpak apps. A few days ago it updated to the latest 128 version of Thunderbird and I had subsequently made some changes to my profile and t… (read more)

I'm using Discover to update Flatpak apps. A few days ago it updated to the latest 128 version of Thunderbird and I had subsequently made some changes to my profile and the details.

I wasn't paying attention this morning when updating via Discover and, once finished, found that Thunderbird had been downgraded to 115, leaving me unable to open it without the "A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version." message.

I don't want to create a new profile, so what's the best way for me to switch back to 128 while maintaining the profile I had set up on it?

Asked by danielxcraig 11 months ago

Answered by danielxcraig 11 months ago

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Thunderbird Nebula Message Filters

Hi, Where are imap message filters stored under Thunderbird Nebula? On an exact transfer from Win10 Supernova to Win 11 Nebula, on separate laptops, my new imap message f… (read more)

Hi, Where are imap message filters stored under Thunderbird Nebula? On an exact transfer from Win10 Supernova to Win 11 Nebula, on separate laptops, my new imap message filter list is completely blank. Only my Local Folder filters appear - which do not work on live emails.

I can create new imap filters but I cannot find them in any msgFilterRules.dat file on the new Win11 system.

Any help you can give would be greatly appreciated.

Asked by David Dews 10 months ago

Answered by Toad-Hall 10 months ago

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Can't update Thunderbird password as account has disappeared for "The Messaging Company" account

I was forced to update my email password by my provider (another story). I use a POP email account, so then needed to update the password in my Thunderbird account settin… (read more)

I was forced to update my email password by my provider (another story). I use a POP email account, so then needed to update the password in my Thunderbird account settings. But the previously stored accounts and saved password line had disappeared. How do I re-add my POP account with its new password to the saved passwords, or maybe create a new POP account and relink to everything listed in Local Folders (this latter option is not my preference?

Asked by grantdixon 9 months ago

Last reply by grantdixon 9 months ago

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Update to Thunderbird

I saw a message on the webpage "About Thunderbird" saying that v115.12.0 would not ship, and is superseded by v115.12.1 Yet v115.12.0 just installed on my Linux Mint syst… (read more)

I saw a message on the webpage "About Thunderbird" saying that v115.12.0 would not ship, and is superseded by v115.12.1 Yet v115.12.0 just installed on my Linux Mint system, and appears to be the latest update. What gives?

Asked by David 11 months ago

Answered by James (On Leave) 11 months ago

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Firefox Update Bars Hotmail

I just installed an update when prompted by Firefox. Now I can't log into Hotmail. FF 129.0.2 x64. The update restarted FF. Everything else seems to work OK. But when I … (read more)

I just installed an update when prompted by Firefox. Now I can't log into Hotmail.

FF 129.0.2 x64. The update restarted FF. Everything else seems to work OK. But when I go to Hotmail.com, at first it displays my Hotmail inbox - which is odd; all other webpages requiring a login were logged out when I installed the update, requiring me to log in again - but then it switches to an error:

Something went wrong and we can't sign you in right now. Please try again later.

The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.

The same Hotmail account is still logged in and functioning on Chrome. This is why I think it's a FF-specific problem.

Asked by raywood 9 months ago

Answered by jonzn4SUSE 9 months ago

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Since the latest upgrade of Thunderbird, unable to connect to mail server

This evening, Thunderbird has updated to the new version (can't see where the version number is held, unfortunately). Whenever I try to download new emails, I now get the… (read more)

This evening, Thunderbird has updated to the new version (can't see where the version number is held, unfortunately). Whenever I try to download new emails, I now get the message "Error with account [email address]. Sending of username did not succeed. Mail server pop3.iomartcloud.com responded: Mate, the command must be one of CAPA, USER, PASS or QUIT." Mails are still accessible through the mail client on my phone and through webmail, just not through Thunderbird.

Asked by ged4 10 months ago

Last reply by Googlethunderbird 10 months ago

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Windows 7, 8.x Support (ESR 115) ends in september - right?

Hello everyone, support for Windows 7, 8 and 8.1 will end in September with the end of the ESR 115 branch. Corresponding support article Is this still the current stat… (read more)

Hello everyone,

support for Windows 7, 8 and 8.1 will end in September with the end of the ESR 115 branch. Corresponding support article

Is this still the current status or are there any plans to support the old Windows versions for a little longer?

Thanks and regards, Martin

Asked by m.fessler1 11 months ago

Last reply by James (On Leave) 9 months ago

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need firefox 115 or better. have 113. is there a way to upgrade without having to download whole program?

LINUX. see subject, please. i started on this laptop w/ mint. 5 or 6 years ago. then downloaded peppermint 1 and has been working great, but the browser does not update a… (read more)

LINUX. see subject, please. i started on this laptop w/ mint. 5 or 6 years ago. then downloaded peppermint 1 and has been working great, but the browser does not update automatically like is said. Then, my Linux guy up and passed away. I know no one in town that uses it. I'M ON LINUX. any help appreciated. have gotten some replies with folk trying to help, but it just wants to download/install whole program. my bank wants me to upgrade to at least 115. can't access accts. Chase are useless. They don't know what Linux is. Perhaps someone here can point me in right direction? Regards. God bless.

Asked by rick harper 9 months ago

Last reply by rick harper 9 months ago

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Installing Thunderbird

I downloaded Thunderbird 120 and installed. All I get is error message saying windows is searching for thunderbird.exe and nothing else. Old version has disappeared and I… (read more)

I downloaded Thunderbird 120 and installed. All I get is error message saying windows is searching for thunderbird.exe and nothing else. Old version has disappeared and I can not uninstall - get same searching for uninstall.exe. I have tried re-downloading it and re-installing it 4 or 5 times, still nothing. help please.

Asked by Ron 11 months ago

Answered by C45P3R 10 months ago

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Changing Firefox ESR 115.15 to 128.2

I've noticed that after a few months Firefox ESR will go from being one specific version to two different version tracks. Eventually the older track is removed and the ne… (read more)

I've noticed that after a few months Firefox ESR will go from being one specific version to two different version tracks. Eventually the older track is removed and the newer one is continued until it then splits. Can someone tell me why this happens and is there an easy way to swap over to the current track? I've included an attachment of what i'm talking about.

Asked by thomas.williams1156 9 months ago

Last reply by thomas.williams1156 9 months ago

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Move from ESR to Release Channel

I recently bought a new computer and transferred all the data from my old computer to this new one. My old computer was running ESR, which was transferred to my new compu… (read more)

I recently bought a new computer and transferred all the data from my old computer to this new one. My old computer was running ESR, which was transferred to my new computer.

Without downloading a fresh install of Firefox and having to lose everything, is there a way to simply move over to the release channel of firefox? I tried syncing it up with my account but I still lost my history. Fortunately, I still have the ESR version of Firefox on my computer.

I tried to import but Firefox ESR wasn't an option.

Asked by zachcb 10 months ago

Last reply by zachcb 10 months ago

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Want to install v91.1.2 - v115 is buggy

Tried installing v115 latest on Ubuntu. Hangs when I try to set up email acc and it tries to log into the Gmail server. "Danger ahead" displayed on page with no option … (read more)

Tried installing v115 latest on Ubuntu. Hangs when I try to set up email acc and it tries to log into the Gmail server. "Danger ahead" displayed on page with no option to force it to proceed.

Thus please dispense with any solutions for this and just inform how I can install v91.1.2 using apt-get

I see you list the versions but I see no where on how to specify which version to install.

Asked by FobagTheAlien 11 months ago

Last reply by FobagTheAlien 10 months ago