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  • Archived

Firefox app icon not showing anywhere

I uninstalled the app and re installed it after that there is no icon on the app drawer nor in the home screen. I have to open the app every time through play store. I ha… (read more)

I uninstalled the app and re installed it after that there is no icon on the app drawer nor in the home screen. I have to open the app every time through play store. I have attempted to fix it myself by uninstalling and re installing to thinking its temporary a glitch but icon stills doesn't appear anywhere. It doesn't even get shown in app drawer search results when i search for Firefox. I have further cleared device cache using builtin cleaner app provided within the device. Also restarted my device nothing worked

Asked by Daniyal Yousaf 10 months ago

Last reply by Mee 10 months ago

  • Archived

Lost all my bookmarks

Hi - after deleting then reinstalling Firefox on my ipad I found that all my bookmarks had disappeared. I’ve tried re-syncing bookmarks to no avail, and tried to follow … (read more)

Hi - after deleting then reinstalling Firefox on my ipad I found that all my bookmarks had disappeared. I’ve tried re-syncing bookmarks to no avail, and tried to follow instructions to find my profile (‘about:profiles’, enter) but just reverts back to the same page so can’t progress, tried settings/troubleshooting but no sign of my profile folder let alone ‘Application Basics’. Are my bookmarks permanently gone? Any advice would be much appreciated (I should say I’m not the most computer literate so very probably there’s something I’m not doing right!) - many thanks, Cheryl.

Asked by cherylcsc89 1 year ago

Last reply by cherylcsc89 1 year ago

  • Archived

Questions about Firefox Android install size

I have a few questions about the storage space used by Firefox v60.00 on Android 6.0. Here is a picture of the storage space used up by Firefox on my phone Cache has be… (read more)

I have a few questions about the storage space used by Firefox v60.00 on Android 6.0.

Here is a picture of the storage space used up by Firefox on my phone

Cache has been cleared.

Data however is using up a large amount of space (1.3GB).

uBlock origin version 1.16.6 is the only plugin/addon I have installed.

I don't have any downloads.

By comparison Chrome browser on my phone takes up less than 100MB of storage space.

Questions

What is a normal clean install size for firefox on Android ?

What is deleted if I clear the 1.3GB of Data? Will my bookmarks be deleted. Will uBlock origin be deleted (my only installed plugin).

How can I backup my bookmarks to a file?

How do I determine what is using up all this storage space in Firefox, and prevent it from happening again?

Thanks for your responses.

Asked by ekrartona30 1 year ago

Last reply by Paul 1 year ago

  • Archived

Access to Firefox

I use an Apple IPhone 14 I recognized Apple charge what browser was required. I’m having problems with my iPhone 7plus sign in. I’m unable to gain access to the Appl… (read more)

I use an Apple IPhone 14

I recognized Apple charge what browser was required.

I’m having problems with my iPhone 7plus sign in.

I’m unable to gain access to the Apple store to download the Firefox app.

Do you have an support unit that can help problem solve

Asked by Andrea L Struble 1 year ago

Last reply by Tomatoshadow2 1 year ago