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  • Archived

Missing downloaded images

I downloaded some images in incognito mode from Images tab by using firefox's "save image" option, but i can't find them in my Downloads folder and Firefox says that i di… (read more)

I downloaded some images in incognito mode from Images tab by using firefox's "save image" option, but i can't find them in my Downloads folder and Firefox says that i didnt download any files

Asked by weed.goose245 1 year ago

Last reply by welchia 1 year ago

  • Archived

Using iOS 17.2.1 and can’t access my settings menu

I can’t get the app on iOS to download without a messed up bookmark setting, which means the settings button will not open! Please offer a solution? I installed and reins… (read more)

I can’t get the app on iOS to download without a messed up bookmark setting, which means the settings button will not open! Please offer a solution? I installed and reinstalled, plus I’ve tried to delete files folder etc, but the iOS download is holding onto the old file system, which I messed up. I purposely restarted a brand new account, after five to six years of using my old account, but that changed nothing. The bookmarks aren’t even holding on to Mozilla Firefox desktop site book markers?

Asked by VLStarr 1 year ago

Last reply by VLStarr 1 year ago

  • Archived

Problem directly viewing PDF of a web page

I encountered a problem occurring under LineageOS 20 (android 13) on a Sony ZX1 Compact. Can't check if it's the android version or just something with that Lineage ROM (… (read more)

I encountered a problem occurring under LineageOS 20 (android 13) on a Sony ZX1 Compact. Can't check if it's the android version or just something with that Lineage ROM (which works perfectly with anything else):

When I make a PDF of a web page with Firefox and then just press "view", the pdf viewer says the file doesn't exist, even though it was saved correctly to the Download folder. Choosing Firefox itself as pdf viewer, I could determine that the viewer gets a file link like this:

content://org.mozilla.firefox.feature.downloads.fileprovider/Download/Download/Kanaren-Wetter%3A%20Sturm-Warnung%20zum%20Wochenende%20ausgegeben.pdf

Which appears to point not to the real Download folder, but perhaps to Firefox' subfolder in the Android/Data folder? The same link is given in any other OS, and normally it always works. Could it have to do with the fact that in LineasgeOS 20 (and quite surely also stock android 13) the Android folder is write protected ?

With some web pages, Firefox provides different links, like: content://media/external_primary/downloads/1000009015 and with those there's no problem. So I think may really be an issue with directory access.

I fiddled around a lot with OS settings and Firefox beta's about:config as well, but to no avail. Also de- and reinstalled Firefox.

Any idea what could be the cause ?

Asked by RRH 1 year ago

Last reply by RRH 1 year ago

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  • Archived

Is there any way to change file name before downloading?

As the title says, is there a way to edit file's name before downloading it? Any extension or anything? As in, e.g I'd like to download a photo but change it's file name … (read more)

As the title says, is there a way to edit file's name before downloading it? Any extension or anything? As in, e.g I'd like to download a photo but change it's file name before I do so, so I don't have to go into files app on my phone in order to modify it. (Sorry if it's easy to do and I just can't find it but I'm super new to Mozilla and used Opera Mobile before, which had that option, so I'm used to it)

Asked by lea 1 year ago

Last reply by Paul 1 year ago

  • Archived

Downloaded file through private tab only saved for less than 5 minutes

So i browse in private tab, find image and file i want to download. I download them, and few second after the tab is closed or i closing the app, the file delete itself. … (read more)

So i browse in private tab, find image and file i want to download. I download them, and few second after the tab is closed or i closing the app, the file delete itself. At best it stays for few minutes. Sometime it delete itself before i close the tab and open the gallery/file manager to check if they still there. Only resulted on me seeing they delete itself.

Asked by alifzero13 1 year ago

Last reply by alifzero13 11 months ago

  • Solved
  • Archived

phone reboots after downloading any file

After updating Firefox for Android, my phone started rebooting after downloading any file. This makes it very difficult to use the browser and I had to use Chrome tempora… (read more)

After updating Firefox for Android, my phone started rebooting after downloading any file. This makes it very difficult to use the browser and I had to use Chrome temporarily. The Crashes tab in About Firefox is empty. I tried to collect a logcat and uploaded it to Google Drive (maybe this will help somehow.): https://drive.google.com/file/d/1kmdS5rTH3r0u09KLxeUDeY5U8r5xiEK1/view?usp=sharing. I hope this information is helpful in solving the problem.

Asked by queuejw 1 year ago

Answered by queuejw 1 year ago

  • Archived

Firefox crashing

firefox is crashing when i try to download some file. I gotta clear the app's data for it to work normally again, but this always happens when I try to download it again,… (read more)

firefox is crashing when i try to download some file. I gotta clear the app's data for it to work normally again, but this always happens when I try to download it again, also, the browser doesn't open after it crashes, only after I clear its data.

Firefox for Android version 119.0.1 Android 11 (64 bits)

  • Solved
  • Archived

Timestamps on pdf download

Hi, I downloaded webpages as pdfs on FF android and have noticed every page has the timestamp on it. How do l get rid of that? I notice in Chrome it doesn't do that. (Nor… (read more)

Hi, I downloaded webpages as pdfs on FF android and have noticed every page has the timestamp on it. How do l get rid of that? I notice in Chrome it doesn't do that. (Nor does it have the link on every page). I prefer Firefox but want it to download a simple pdf. Thanks for any help.

Asked by NJ95 1 year ago

Answered by NJ95 1 year ago

  • Archived

Download problems

I am having a downloading problem in Firefox Android browser. I cannot download from any site. There is no problem in Windows version but there is a downloading problem i… (read more)

I am having a downloading problem in Firefox Android browser. I cannot download from any site. There is no problem in Windows version but there is a downloading problem in Android version.

Asked by serkancoskun38 8 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

software and Firefox app for Android

You don't give me the proper. Software I have a Samsung Galaxy and it keeps giving me Android software because it downloads it and I go to sign in to Google and tells me … (read more)

You don't give me the proper. Software I have a Samsung Galaxy and it keeps giving me Android software because it downloads it and I go to sign in to Google and tells me I have android and don't recognize my galaxy fire fox for Android wrong software screw up my phone and accounts

Asked by Chole “Princess” Mickey 1 year ago

Last reply by Mary T. Hodge 1 year ago

  • Archived

downloading

how can I configure android Firefox to let me change the name of any downloads without it downloading without giving me a choice? this is unacceptable browser programmin… (read more)

how can I configure android Firefox to let me change the name of any downloads without it downloading without giving me a choice?

this is unacceptable browser programming that Mozilla should have FIXED a VERY LONG time ago.

Asked by sparrowatstudio6 9 months ago

Last reply by Paul 9 months ago

  • Archived

Firefox for Android saving to random folders and overwriting/deleting files

This is a new issue that just started occuring this month Nov/2023. Firefox for Android has suddenly developed an issue where instead of saving to the download folder and… (read more)

This is a new issue that just started occuring this month Nov/2023. Firefox for Android has suddenly developed an issue where instead of saving to the download folder and renaming the file with (1), (2), etc. It will save to a random folder and overwrite an existing file with the same name.

Noticed occuring on ebay images because they have the same naming structure.

Asked by OBW 1 year ago

Last reply by OBW 1 year ago

  • Archived

Image downloading problems

First problem: downloading image in firefox (android) causes SIM to briefly disconnect, causing internet drops on mobile data for a few seconds. SIM provider and location… (read more)

First problem: downloading image in firefox (android) causes SIM to briefly disconnect, causing internet drops on mobile data for a few seconds. SIM provider and location - GolanTelecom Israel. The browser has about 60 tabs of google search open, cant close them due to valuable data. Disabling addons did nothing. Firefox Nightly does not have this issue, only default Firefox app. Second problem: on some sites downloading images always fails ("Download failed") in mobile version of firefox, on desktop images are downloaded fine , e.g. any post on [ https://www.pixiv.net/en/ ]

Asked by Nava 1 year ago

Last reply by Paul 1 year ago

  • Archived

long press to download video doesn't work any longer

I used to be able to long press on a video and then get a pop-up menu with the option to save the video. With the most recent versions that doesn't work anymore. It worke… (read more)

I used to be able to long press on a video and then get a pop-up menu with the option to save the video. With the most recent versions that doesn't work anymore. It worked fine inversion 115. Please bring that back!

Asked by hm 1 year ago

Last reply by hm 1 year ago

  • Archived

Download showing in notification but can't be accessed

I am trying to download some files and they are downloading and same can be seen in notifications but when trying to open download from that notification it's not opening… (read more)

I am trying to download some files and they are downloading and same can be seen in notifications but when trying to open download from that notification it's not opening, also opening download from side panel shows that there are no downloads, also i am not using incognito and I am signed in.

Asked by salisha708 1 year ago

Last reply by salisha708 1 year ago