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Account locked for security reasons

My account got locked apparently for some reason. I can access it because it is connected to my gmail but if I want to activate two-factor authentication I am gonna have … (read more)

My account got locked apparently for some reason. I can access it because it is connected to my gmail but if I want to activate two-factor authentication I am gonna have to get this sorted out. In a different article it was recommended to contact support but I didn't see any option to do that. Can anyone help?

Asked by Abhirang Sharma 6 months ago

Last reply by Abhirang Sharma 6 months ago

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Google default account not "defaulting"

How do I change the google account that Firefox visits first? Context: I have my work email set up for sync, but whenever I go to any google specific site or tool (Calend… (read more)

How do I change the google account that Firefox visits first? Context: I have my work email set up for sync, but whenever I go to any google specific site or tool (Calendar, gmail, docs, etc.) it defaults to my personal account instead of my work account.

Asked by dave422 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Thunderbird account disappeared

As of yesterday my Thunderbird account vanished, screen asking to set up an account. I am too old to be an IT expert, and I need detailed step by step guidance how to res… (read more)

As of yesterday my Thunderbird account vanished, screen asking to set up an account. I am too old to be an IT expert, and I need detailed step by step guidance how to restore that account, full of Inbox emails and folders/subfolders. If it matters (depending on requirements?), my address is @verizon.net - which is pop3 but I have no problem opening the same emails on different devices, as if it were imap (verizon taken over by aol). Pain in the neck, hope to get help.

Asked by Radan 3 months ago

Answered by Mapenzi 3 months ago

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DELETE EMAIL ACCOUNT

how do I delete an email account that was accidentally rpeated? I searched online, but ion the lates version, there is no delete account button that I can find. also how… (read more)

how do I delete an email account that was accidentally rpeated? I searched online, but ion the lates version, there is no delete account button that I can find.

also how do I change the order of the accounts?

Asked by Yetna Tolenta 8 months ago

Answered by david 8 months ago

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identity.fxaccounts.enabled=false is grayed out, can't login into my account to sync the bookmarks, etc

Hello, I did a lot of search and followed all these advises: https://support.mozilla.org/en-US/questions/1229615 https://winaero.com/remove-your-browser-is-being-managed-… (read more)

Hello, I did a lot of search and followed all these advises: https://support.mozilla.org/en-US/questions/1229615 https://winaero.com/remove-your-browser-is-being-managed-by-your-organization-from-firefox/

1. I have not entry "DisableFirefoxAccounts" in "HKEY_CURRENT_USER\Software\Policies\Mozilla\Firefox". 2. I have no policies.json file in firefox directory. 3. I have a message "Your browser is being managed by your organization." in "Settings" (about:preferences). 4. In "about:policies" I have DisableFirefoxAccounts=TRUE. 5. in "about:config" identity.fxaccounts.enabled=false and grayed out.

Please help me to turn on the sync of bookmarks. All these listed issues obviously have something to do with it.

Asked by Martink444 ABC 4 months ago

Answered by Martink444 ABC 4 months ago

  • Solved

Remove Account

I previously granted permission for Thunderbird to access an account. How do I remove this permission and where does it store the emails locally so I can delete them? … (read more)

I previously granted permission for Thunderbird to access an account. How do I remove this permission and where does it store the emails locally so I can delete them?

Asked by SK 5 months ago

Answered by DavidGG 5 months ago

how the heck can I re-order my accounts when sending an e-mail?

I have two email accounts. One is about 2% of my email sending and one is 98% of my email sending. One of them is the default choice when I create a new message to send. … (read more)

I have two email accounts. One is about 2% of my email sending and one is 98% of my email sending. One of them is the default choice when I create a new message to send. Guess which one is the default?

How the absolute F do I get TB to re-order these so that I am not sending so many messages from the wrong address?

Do I need to set up a completely different profile for TB and only launch into that when I am going to send from the lesser-used account? What the heck do I have to do?

- ray

Asked by RayKiddy 5 months ago

Last reply by veryvexed 1 month ago

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Setting up email

Hi, A few weeks ago, my desktop PC had to be returned to the manufacturer for repair, so I had to move my email to my laptop. I have 9 email accounts (3x yahoo, 3 x Micr… (read more)

Hi, A few weeks ago, my desktop PC had to be returned to the manufacturer for repair, so I had to move my email to my laptop. I have 9 email accounts (3x yahoo, 3 x Microsoft, 2 x GMX and a Gmail). I used to train adults how to use a computer or laptop (basic training) so had addresses for different providers, so I was familiar with anything they could throw at me! Some don't get a lot of use now, but I like to keep them, for the odd occasion. All the accounts loaded sweetly at the time, some requiring 2FA, but none needing any App Passwords. A week ago My laptop had a catastrophic problem requiring me to restore to factory defaults. Since then, I have been reinstalling all the programs/apps to get it something like it was before the disaster occurred. Obviously, as part of the process, I had to reinstall Thunderbird. However, I have not been able to get any of the accounts to get set up on Thunderbird. The settings are found in the database and passed as okay, but I've been getting messages like: "Unable to login at server. Probably wrong configuration, username or password." I know the settings are correct because I have double-checked them very carefully, and I also use Bitwarden to ensure the Username and Password are correct. Initially I had wondered whether it was just one account that was a problem, and had tried other (alternative and approved) port and security settings but got a "Thunderbird failed to find the settings for your email account" message. I am puzzled, because about 3 weeks ago everything went in so easily, and I completed all nine accounts one after the other in probably less than half an hour, and now I can't complete any. I'm obviously playing with the idea of trying another email program, but also liked the calendar in Thunderbird. I'll attach some screen prints below. I also use Nord VPN, but for a fortnight it didn't matter whether Nord VPN was on or off, Thunderbird was brilliant. Today I was wondering whether that was having an effect, so I switched on Split Tunnelling, and applied Thunderbird, but it made no difference. So my next thought was whether as part of the Factory reset of the Laptop, not all the registry entries for Thunderbird had been cleared, or that there was some files somewhere that had escaped the purge and Thunderbird was still pointing to them. However, that didn't make sense, because I had Uninstalled Thunderbird with BC Uninstaller and deleted entries found after uninstallation, before I reinstalled it. So what can I do other than find some other email product, which seems unlikely at present! Kind regards.

Asked by p_johnson 8 months ago

Answered by p_johnson 8 months ago

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Synchronizing Thunderbird across 3 computers

I have 3 computers and I want to make sure Thunderbird is synchronized on all 3. Yes, I have checked your forums for help. Here’s my configuration: Main PC – used dail… (read more)

I have 3 computers and I want to make sure Thunderbird is synchronized on all 3. Yes, I have checked your forums for help. Here’s my configuration:

Main PC – used daily. Thunderbird has 4 email accounts. One is IMAP, the others are POP. Backup PC – Used only occasionally. files on this computer are synchronized with the Main PC about once per month. The email accounts are the same as the main computer. Laptop – Used only occasionally. files on this computer are synchronized with the Main PC about once per month. The email accounts are the same as the main computer.

I have read articles on how to move profiles, but I have not come across one that does what I want to do. Also, I am confused about whether filters can be duplicated on more than one computer. I have seen suggestions to just use IMAP (which might work for some, but not all, accounts), but that doesn’t address how to copy filters and keep them synchronized.

Here’s what I would like to do.

Step 1: Back up Main PC Step 2: Copy Thunderbird emails and filters from that backup to the Backup PC Step 3: Copy Thunderbird emails and filters from that backup to the Laptop.

When all steps are completed, I would expect that if I open Thunderbird on either the Backup PC or the Laptop that all messages, folders, and filers would be exactly like those on the Main PC.

Is this possible? If so, what must I do to ensure everything works as I would like?

Thanks, Alan

Asked by Alan615 6 months ago

Answered by david 6 months ago

Unable to setup Gmail account in Thunderbird

I have downloaded the latest Thunderbird (for Windows). I have tried setting up my Gmail account in it but just get a failure. Not sure what I am doing wrong. I start t… (read more)

I have downloaded the latest Thunderbird (for Windows). I have tried setting up my Gmail account in it but just get a failure. Not sure what I am doing wrong.

I start the account setup, set my email address and password and click continue. It shows an automatic IMAP configuration, I click Done. A window pops up from Google for me to allow Thunderbird to access my Google Account. I click Allow. The window goes away and It goes back to the account setup screen with a yellow error box saying "Unable to log in at server. Probably wrong configuration, username or password."

I know my username and password are correct. Any suggestions?

Asked by wzydhek 4 months ago

Last reply by Nikola Paine 4 months ago

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Gmail

I've downloaded Thunderbird and got my main Gmail account but now need to add a second Gmail. Could someone please advise me how I go about this? Many thanks........Joe… (read more)

I've downloaded Thunderbird and got my main Gmail account but now need to add a second Gmail. Could someone please advise me how I go about this? Many thanks........Joe

Asked by Joe Selby 7 months ago

Last reply by James (On Leave) 6 months ago

How to import a mailbox from one email account to another on the same computer?

Hi folks, Thunderbird 128.6.0esr (64-bit) on Fedora 41 Linux... I'm trying to export all messages in a mailbox on an old Yahoo mail account and then import all those m… (read more)

Hi folks,

Thunderbird 128.6.0esr (64-bit) on Fedora 41 Linux...

I'm trying to export all messages in a mailbox on an old Yahoo mail account and then import all those messages into another email account. I access both accounts from Thunderbird. I'm using IMAP protocol, and all email accounts keep the messages on the server.

I've exported the mailbox to a folder on my computer; now all the email messages exist as separate .eml files in that folder. But I can't see how to import them into the second email account.

It seems that exporting my entire profile won't help as I'm not moving everything to a second computer. But I cannot see any way to select just the one mailbox from the one 'source' email account that I want to import into the 'destination' email account.

Thanks...

Asked by rhimb0h 4 months ago

Last reply by rhimb0h 4 months ago

Import from Outlook, Thunderbird says "No Profile Found" - I DO have Office and Outlook installed and active.

Recent new system. Previously used Office Outlook and backed everything up to a PST file. Found I couldn't import into Thunderbird, needed to install Outlook first and im… (read more)

Recent new system. Previously used Office Outlook and backed everything up to a PST file. Found I couldn't import into Thunderbird, needed to install Outlook first and import it there. Did that. So I have an Office 365 Subscription active and have Outlook active. Now I'm trying to get those messages to Thunderbird, but when I go to Import and select Import From Outlook I get a red error "No profile found" and can't continue. Is there something I need to do regarding Outlook for Thunderbird to recognize it?

Asked by agentalbert 2 months ago

Last reply by ante7x 3 weeks ago

How to retreive folders

I have a new computer and had to reinstall Thunderbird. All my folders did not load in. I've searched everywhere with zero result. How do I find/retreive/add folders to… (read more)

I have a new computer and had to reinstall Thunderbird. All my folders did not load in. I've searched everywhere with zero result.

How do I find/retreive/add folders to a profile?

Asked by TessWorld 5 months ago

Last reply by david 5 months ago

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deactivate email account without deleting

This article describes the issue but there is no resolution that works in all cases https://support.mozilla.org/en-US/questions/1323864 In my situation I have a work acc… (read more)

This article describes the issue but there is no resolution that works in all cases https://support.mozilla.org/en-US/questions/1323864

In my situation I have a work account that uses gmail as the mail server. every time I open TB I get this message popping up.

I have disabled all fetching of email and notifications of incoming mail and deleted related passwords.

Is there any way to fully disable an account without deleting it?

Asked by developerchris1 5 months ago

Answered by Toad-Hall 5 months ago

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Thunderbird cannot log in to my Google account

Thunderbird updated today to 128.2.3esr and suddenly I have to log in to my Google account, which doesn't work: I get an 404 error when I try to set up my account (which … (read more)

Thunderbird updated today to 128.2.3esr and suddenly I have to log in to my Google account, which doesn't work: I get an 404 error when I try to set up my account (which has been working flawlessly for months). I'm on Windows 11.

Asked by shugal 9 months ago

Answered by Wayne Mery 9 months ago

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All Sync Data Was Removed Upon Password Reset

I submitted this as a bug report but I will also submit this here to see if anyone has any information or a solution. After resetting my password, none of my sync data f… (read more)

I submitted this as a bug report but I will also submit this here to see if anyone has any information or a solution.

After resetting my password, none of my sync data from before the install is there. Only the sync data from my laptop, but even on my laptop it no longer lists my old computer, it is as if my PC from before the new OS has simply been deleted from the sync logs. In fact, my sync logs only go back to the moment I changed my password. I am not sure how to proceed as it appears that there aren't even any traces of my sync from before this point.

It would be nice if I could get the old tabs I had open on my desktop before I changed my OS, but it's not exactly a "world ending" situation.

Asked by liam.m.connorb 8 months ago

Answered by Paul 8 months ago