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  • Solved

bookmarks on taskbar not showing up

The bookmarks on my taskbar are all of a sudden not showing up. I'm unable to drag them there like I used to. Also, the history and menu button on the upper right don't w… (read more)

The bookmarks on my taskbar are all of a sudden not showing up. I'm unable to drag them there like I used to. Also, the history and menu button on the upper right don't work now. I've restarted with no luck.

Asked by Burt Perry 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Camera and Micrphone causing crashes

Firefox crashes whenever it would need access to my camera or microphone. So far it has only happened whn trying to access a Roll20 game with camera and microphone connec… (read more)

Firefox crashes whenever it would need access to my camera or microphone. So far it has only happened whn trying to access a Roll20 game with camera and microphone connectivity, and when trying to access a video appointment for Universal Credit. It never happened on Windows 10, but since updating to Windows 11 it happens every time without fail, and the crash is immediate.

Asked by pivotgage01 4 months ago

Answered by pivotgage01 4 months ago

How do I purge AI from my browser?

I don't want AI I don't even want to be near it. I don't want it lurking in the background of my browser. I don't want to waste a single processing cycle on even consider… (read more)

I don't want AI I don't even want to be near it. I don't want it lurking in the background of my browser. I don't want to waste a single processing cycle on even considering it. I never wanted AI, and they jammed it into my browser.

Currently, they popped up an ad for "AI Enhanced Tab grouping" and said that you can turn it off in the settings. I looked in the settings, and could not find such a thing. Searching for "Tabs" "Suggested" "AI" and other such related terms yields no AI things.

Why tell me I can turn something off in the settings if there is no setting to turn it off?

But that's just the start.

I want nothing to do with AI. I don't want to use a browser that supports it.

I WILL MAKE MY OWN DAMN BROWSER IF I HAVE TO. I QUIT GOOGLE, I'LL QUIT FIREFOX.

Mozilla used to be a safe-haven from all the bullshit other tech companies were pulling. And now this.

GET. AI. OUT. OF. MY. BROWSER.

I DON'T CARE IF IT'S LOCAL. I DON'T CARE IF YOU SAY IT'S SECURE. I DON'T CARE IF IT'S GETTING BETTER. I. DO. NOT. CARE.

GIVE ME THE OPTION TO PURGE AI FROM MY BROWSER OR BY FUCK I'LL FIND A NEW BROWSER.

Asked by scottsummers611 4 months ago

Last reply by pleasebothermehere 4 months ago

  • Locked

For the past two days, when I tap on Firefox Focus app on my Home Screen and enter my passcode (which I have done many times daily for several years to compete in a game app), it keeps taking me to Google. Why is it not opening Firefox Focus? Help!

How can I get Firefox Focus app on my Home Screen to open? For two or three days now, after entering my passcode, rather than going to Firefox Focus, takes me to Google.… (read more)

How can I get Firefox Focus app on my Home Screen to open? For two or three days now, after entering my passcode, rather than going to Firefox Focus, takes me to Google. I have played a competitive game app I have on Firefox Focus for years. Suddenly I can no longer access it directly through Firefox Focus. Image below is what appears when I go to Firefox Focus and enter my password. The main game I play opens in Google rather than Firefox Focus.

Asked by Lkw1961 4 months ago

Last reply by Paul 4 months ago

  • Solved

Recent update too me off the ESR update channel

I was on the ESR channel and after the recent updates to 142.01 or 141 the ESR is missing from the about Firefox. I had got the tab groups option a few updates back and l… (read more)

I was on the ESR channel and after the recent updates to 142.01 or 141 the ESR is missing from the about Firefox. I had got the tab groups option a few updates back and liked it. This latest update changed how a tab group collapses, instead of showing only the tab group name and collapsing all the tabs it leaves one open wasting space when I have several other tabs open. At least I don't see any sign of the annoying AI junk getting in the way yet. I thought you had a choice to stay on the ESR channel according to this link and others. https://support.mozilla.org/en-US/kb/firefox-support-windows-10-end-support I'll probably be forced to update to Windows 11 to do my taxes next year but I thought at least I could stay on the ESR channel to avoid new features getting in the way.

Asked by MikeZZ 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Gray screen shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com

Hello, This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.c… (read more)

Hello,

This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com. If I go to OneDrive, then select today's date the issue is the same.

I've tried the same actions in Chrome and the photos are shown without issues.

Can someone help with this?

Regards, Petar

Asked by petarl 4 months ago

Answered by Denys 2 months ago

where is Java script

Some sites ask me to turn on Java Script but I can't find it anywhere. I tried searching about:config but it didn't work. I also went through settings and it wasn't there… (read more)

Some sites ask me to turn on Java Script but I can't find it anywhere. I tried searching about:config but it didn't work. I also went through settings and it wasn't there either

Asked by Джон Лоуренс 4 months ago

Last reply by Paul 4 months ago

  • Locked

what the hell is this [expletive]

as title says, what the [expletive] hell is this [expletive], why the [expletive] is it enabled by default and how the [expletive] hell do I get rid of this [expletive] … (read more)

as title says, what the [expletive] hell is this [expletive], why the [expletive] is it enabled by default and how the [expletive] hell do I get rid of this [expletive] [expletive]

Asked by killer93551277 4 months ago

Last reply by Paul 4 months ago

  • Solved

More choice in Ai Chatbot

Hi I see that Firefox has the option to ask an AI chatbot, with your options for AI being Claude, GPT, Gemini, and Le Chat Mistral. What I'm not seeing is an option for L… (read more)

Hi I see that Firefox has the option to ask an AI chatbot, with your options for AI being Claude, GPT, Gemini, and Le Chat Mistral. What I'm not seeing is an option for Lumo, Protons new chatbot. My question is is there any future support coming for Lumo, or better yet, an option to let FF users choose ANY chatbot, not just these 4?

Asked by masonsowell03 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

Remove "translate selection" from context menu

I don't know why, but when I browse pages in English, the context menu offers to "translate selection into Hebrew". This is weird and totally unwanted. I don't know how… (read more)

I don't know why, but when I browse pages in English, the context menu offers to "translate selection into Hebrew". This is weird and totally unwanted. I don't know how FF decided that I need translations, and specifically to Hebrew!

In the settings, my preferred language is "English (US)". In "translation settings", the list of "Translation will happen automatically for the following languages" is empty, and the list of "Translation will not be offered for the following languages" has Hebrew and French. (I would add English but I don't see how.)

Is there a way to just remove this translation option from the context menu?

Asked by gidiav 4 months ago

Answered by Agent virtuel 4 months ago

  • Solved

Not sure how to disable the AI summarize pop-up after disabling the AI summarizer

Hello, I disabled the AI summarizer almost immediately after seeing it because: It was not able to summarize the page It blocked the information I actually needed … (read more)

Hello,

I disabled the AI summarizer almost immediately after seeing it because:

  1. It was not able to summarize the page
  2. It blocked the information I actually needed to see on the page

However, shortly after disabling it I got a pop-up ad advertising the feature! (attached)

Related Question: Want to remove or disable AI summarizer

Asked by Mozilla746 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

No longer able to sign into Apple iCloud.com

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday,… (read more)

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday, and it happening on both my home office and work laptops. When I switch to my Microsoft Edge browser on the same 2 laptops, I am able to sign-in to my iCloud account and tools without any difficulty. So it is not a problem on the Apple iCloud side. I am able to access my iCloud account and tools/apps from my iPhone and my iPad as always. It is only when I try to login from a Firefox browser window that I get a "Failed to Verify Your Identity" error message.

Asked by adrian.biafore 4 months ago

Answered by George Kitsoukakis 4 months ago