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Exchange auth error when setting up account (accounthub) (bug1975860)

Hi, I'm trying to add another account to my Thunderbird client (already have 2, a IMAP account, and a Hotmail/Live/Outlook), but i keep getting the error "Exchange auth … (read more)

Hi,

I'm trying to add another account to my Thunderbird client (already have 2, a IMAP account, and a Hotmail/Live/Outlook), but i keep getting the error "Exchange auth error" and no possible way to manually configure the server or anything, despite the mail server not being an exchange server. Following this, it just freezes the view, although i can close the popup by pressing escape.

is this a bug in the most current version of Thunderbird, or am i doing something wrong?

Asked by besle19 7 months ago

Answered by Reda 7 months ago

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  • Archived

Unable to add account. (accounthub)

I can't add an account. When I try to add an account, I get an error message: can't access property "cleanup", this[#configVerifier] is undefined The version of Thunderbi… (read more)

I can't add an account. When I try to add an account, I get an error message: can't access property "cleanup", this[#configVerifier] is undefined The version of Thunderbird is 140.0.1esr (64-bit).

Asked by Ya Ma 6 months ago

Answered by Ya Ma 6 months ago

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Drafts, Sent, Junk, Trash folders are not showing up in my inbox on new server

I just added a new email server to handle my mail. It is a local hosting company that I use. I already have another email address with them. When I added the new account … (read more)

I just added a new email server to handle my mail. It is a local hosting company that I use. I already have another email address with them. When I added the new account I noticed that the Sent and Drafts folders were missing under the 'Inbox'. Image 1 shows how the existing email account is setup with the drafts, sent and Junk folders under Inbox. The image 2 shows how the new account is showing up, no drafts or sent folders.

I am subscribed to them all.

How to get the Drafts and Sent folders under Inbox?

Asked by nezi 6 months ago

Last reply by kei7 6 months ago

How to add existing mail account to Thunderbird

Could you please tell me how to how to add existing mail account to Thunderbird? I could not find "existing mail account" in the [new] which is [file] in the top Bar. Als… (read more)

Could you please tell me how to how to add existing mail account to Thunderbird? I could not find "existing mail account" in the [new] which is [file] in the top Bar. Also, there is no "Add mail account" button.

App version is latest one. waiting for your reply.

Asked by fieldchamp12 5 months ago

Last reply by johannes 4 months ago

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Deleting an email account

I am trying to delete an old email account that is no longer active or used. I have gone to settings and account actions. I can see delete account but it is not highlight… (read more)

I am trying to delete an old email account that is no longer active or used. I have gone to settings and account actions. I can see delete account but it is not highlighted so I can do delete. What am I doing wrong? Colin

Asked by croxford.st.ewe 1 year ago

Last reply by david 1 year ago

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Where to enter App Password on Thunderbird?

Fastmail appears to have cut the connection with my Thunderbird account and they say I will now need an App Password. They have instructions for generating this, but I ca… (read more)

Fastmail appears to have cut the connection with my Thunderbird account and they say I will now need an App Password. They have instructions for generating this, but I can find no place on Thunderbird to enter it. Primary Password doesn't seem to be it.

Asked by ltilton 1 year ago

Answered by ltilton 1 year ago

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how can I change the order of email accounts in 128.6.0

How can I change the order of my email accounts? I need to be able to move 1 or more accounts from the bottom of the list to the top of the list. I have Thunderbird 128… (read more)

How can I change the order of my email accounts? I need to be able to move 1 or more accounts from the bottom of the list to the top of the list. I have Thunderbird 128.6.0

Asked by Jenny P 1 year ago

Last reply by frisée 1 year ago

rogers taking control of my email

I have had my @yahoo.ca email for many years. I have always used Thunderbird to retrieve my email and read it locally on my desktop. Recently when Thunderbird launched Ro… (read more)

I have had my @yahoo.ca email for many years. I have always used Thunderbird to retrieve my email and read it locally on my desktop. Recently when Thunderbird launched Rogers take over and wants me to lo in to rogers. It is not a Rogers.com email address, it is a yahoo.ca email address.

Why has Rogers taken over my email.

I can still access my email on the web at the yahoo.ca website, but I want it back in Thunderbird as well.

john_f_burke@yahoo.ca

Asked by John Burke 1 month ago

Last reply by John Burke 1 month ago

  • Solved

Incoming server already exists.

Hi, Thunderbird: 142.0 (64-bit) With Account Hub When I try to add a mail account that I deleted before, I receive an error message: Error Creating Account In… (read more)

Hi,


Thunderbird: 142.0 (64-bit)


With Account Hub

When I try to add a mail account that I deleted before, I receive an error message:

  • Error Creating Account
  • Incoming server already exists.

When I add my email account, I receive the message, "Can't find a server," and Thunderbird adds the incoming server configuration somewhere. It's not in the "Account Settings" menu.


Without Account Hub

I deleted my profile folder and started from scratch.

I tried to use the same configuration settings I have in the mobile version of Thunderbird, but without success. Unfortunately, it's not possible to import the settings from Thunderbird Mobile.

I have the same problem with the Account Hub, or without it. How can I fix this problem?

Many thanks,

Asked by Jose 5 months ago

Answered by Jose 5 months ago

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How do I change my email password in Thunderbird?

Hi, I use a BT email account. I view it on my PC with Thunderbird. I have changed my email account on BT and this works when I use the web version. I cannot find how to… (read more)

Hi, I use a BT email account. I view it on my PC with Thunderbird. I have changed my email account on BT and this works when I use the web version. I cannot find how to change the password in Thunderbird. I have read previous posts which refer to "Tools" then "Options" - I cannot find Options anywhere. Can you help please?

Asked by frederica.bull 12 months ago

Last reply by DavidGG 12 months ago

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Not logged off on old phone

I returned a phone that I had for 2 weeks (the phone was a Motorola G Stylus 2024, if that's even relevant), and while I did a factory reset on the phone before returning… (read more)

I returned a phone that I had for 2 weeks (the phone was a Motorola G Stylus 2024, if that's even relevant), and while I did a factory reset on the phone before returning it, I am worried that my Firefox account information is still accessible through the device.

One reason why I am worried is because, when looking at synced windows open, *everything* that I had open on there was open and accessible through my account. Another reason that I am worried is because I did not log out on the device before returning it to my local Best Buy.

It'd probably be impossible to track down the exact phone that I had, but can anything be done? Should I redo my log-in password for Firefox (or even all the sites that I used on that phone) or am I worried over nothing?

Asked by k.george805 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Solved

Setting up Outlook on Thunderbird

Please Hi Thunderbird Support, Thank you for this highly appreciated free platform. I do have a few questions please. I have three accounts and I add to Thunderbird: 1. G… (read more)

Please Hi Thunderbird Support, Thank you for this highly appreciated free platform. I do have a few questions please. I have three accounts and I add to Thunderbird: 1. Google personal account: Was able to see all folder, contacts, and calendars 2. Google work related: Was able to see folders, calendars, but no contacts (address book) 3. Outlook work related: Can see the inbox, no folders, no addressbook (contacts), no calendars. The screenshots below is what I get when adding the Outlook account



Looking forward to hearing from you. Kind regards, see attached.

Asked by Samuel Shehata 5 months ago

Answered by sfhowes 5 months ago

  • Archived

My Account Setting page has no info on it and does not allow me to make any changes

I have had an issue for quite some time now where I cannot set any details on my email addresses from the Account Settings screen on my Thunderbird install. This has bee… (read more)

I have had an issue for quite some time now where I cannot set any details on my email addresses from the Account Settings screen on my Thunderbird install.

This has been an issue for quite some time I believe. The significance of the issue is that I cannot change SMTP servers because not only is the setting blank but when I select another SMTP it returns to default every time.

128.9.0esr (64-bit)

Please help! I am having to use a secondary email address for some of my clients because I cannot set up an SMTP server for them.

Asked by Eric The Red 10 months ago

Last reply by Wayne Mery 5 months ago