Message that there is no internet connection

‘If I leave FF on for too long, I get a message that there is no internet connection when there is. I have to shut FF and when I try to restart I get a message that FF is… (read more)

‘If I leave FF on for too long, I get a message that there is no internet connection when there is. I have to shut FF and when I try to restart I get a message that FF is already running and I must shut it before ‘Firefox’ will restart. If I go to Task manager, I see about 8 instances of FF running. Help, please.

Asked by drschnitz1 6 days ago

Not receiving or able to send emails

I have iinet.net.au as my email server. They changed to themessagingco.com.au. Initially there were no problems and I could receive messages and send then after June 3 I … (read more)

I have iinet.net.au as my email server. They changed to themessagingco.com.au. Initially there were no problems and I could receive messages and send then after June 3 I could do neither. I contacted iinet and themessagingco. for assistance. I spent heaps of time with themessagingco changing settings for incoming and out going mail but am still unable to send or receive on Thunderbird. Help required, as I want to continue using Thunderbird. I am able to receive and send through webmail for themessagingco but really want to use Thunderbird. Is there something on Thunderbird that needs changing? Helen

Asked by helenl51 1 week ago

little window in right lower corner

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manua… (read more)

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manually every time it appears. Where did it come from and how do I get rid of it?

Asked by weary 2 months ago

Last reply by zeroknight 2 months ago

Website shortcuts aren't working properly

I'm having a problem where certain websites does not show up as shortcuts on the startpage. Like for example reddit.com or twitter.com does not appear even though I visit… (read more)

I'm having a problem where certain websites does not show up as shortcuts on the startpage. Like for example reddit.com or twitter.com does not appear even though I visit those pages often and more than any other page. It doesn't make sense that a random website shows up immediately as I visit it once, but not the websites I visit often. So I have to type in manually in the search bar to get there instead of just clicking the shortcut on the startpage.

I COULD pin the websites on the startpage, but the pictures only show up as the automated pictures such as "R" or "T" for Reddit and Twitter respectively. I'm also having problems using my own pictures for the shortcuts and I'd rather fix the problem instead of having to pin websites as shortcuts. It also looks a bit ugly in my opinion.

This started happening after I switched Microsoft accounts on my PC and started using Firefox on another user account. By the time I switched, I was logged into the same account on two different users on my PC, and I synchronized several times. That other logged in user is now removed from my Firefox account and I also completely deleted the other user on my PC to free up space. I have completely uninstalled and reinstalled Firefox and deleted all the files on my PC, but it still doesn't work. I have checked in about:profiles and it says there is a "default-release" and "default" profile.

Asked by Wybel 5 days ago

Keyboard shortcut to open attachments

Hello, I have a friend who is profoundly blind. He uses Thunderbird email but needs a keyboard shortcut to open attachments to an email. Is there a keyboard shortcut? … (read more)

Hello,

I have a friend who is profoundly blind. He uses Thunderbird email but needs a keyboard shortcut to open attachments to an email. Is there a keyboard shortcut? If not can you create one?

Asked by Patti N 1 day ago

Doesn`t work web version of Telegram

Hello! Since 9th of july web version of telegram app doesn`t work. Please, help to solve this issue. Mobile version of telegram works fine, as a web version in another br… (read more)

Hello! Since 9th of july web version of telegram app doesn`t work. Please, help to solve this issue. Mobile version of telegram works fine, as a web version in another browsers, except Mozilla. In attached file you can see how telegram displayed in Mozilla.

Thank you

Asked by SpongerESP 4 days ago

Have thunderbird reindex mailboxes instead of compacting

I'm running Thunderbird 115.12.0 64-bit on Ubuntu 22.04. I recently had a hard drive crash. I've had to put together my email data from two separate backups to restore … (read more)

I'm running Thunderbird 115.12.0 64-bit on Ubuntu 22.04. I recently had a hard drive crash. I've had to put together my email data from two separate backups to restore everything. The problem is I reorganized the mailbox folders between the backups, so the metadata thunderbird maintains about the data storage will be wrong in my new setup. I have my imap and pop mailboxes restored correctly now under my profile storage and would like Thunderbird to just leave them alone. The problem is, every time I start thunderbird, it automatically wants to compact my mailboxes and free up 5.7 GB of space, which means it will delete some of the newly copied emails it doesn't recognize.

Is there a way to tell thunderbird to start over and reindex the mailboxes that are there? I've tried deleting the global-messages-db.sqlite file, but that does not fix the problem. This is a common problem as I've had it happen in the past as well when reorganizing the folder structure. It seems there should be a way to tell thunderbird to reset its indexes and leave the mailboxes as-is.

Any help would be appreciated.

Asked by wgadsby 2 days ago

Last reply by david 2 days ago

  • Solved

Deleting a question

After posting a question here, I found the answer in one of your Help postings. So I deleted the question in this post (and changed the Subject), but was there a way I co… (read more)

After posting a question here, I found the answer in one of your Help postings. So I deleted the question in this post (and changed the Subject), but was there a way I could have deleted the post itself?

Thanks for your help. Alan

Asked by aheubert1 1 week ago

Answered by aheubert1 1 week ago

capture entire web page

i am trying to find out how to capture an entire web page. Appparently Edge provides such an option with a camera icon. How can i do a similar function in Firefox. Are th… (read more)

i am trying to find out how to capture an entire web page. Appparently Edge provides such an option with a camera icon. How can i do a similar function in Firefox. Are there add-ons perhaps?

Asked by John 4 days ago

Last reply by cor-el 4 days ago

Computer stalls after latest update if there is a video at top of page

Please provide an option to disable the video automatically going to the bottom of the screen, and trying to load & play when I scroll down. My domputer, (Windows 1… (read more)

Please provide an option to disable the video automatically going to the bottom of the screen, and trying to load & play when I scroll down. My domputer, (Windows 10) just stalls and I have to re-start. If I go to the same page, same thing happens.

Asked by Chicago Dreamer 2 days ago

using mouse for closing open tabs by pressing (X) symol on top right of the open tab.

There is an issue when trying to close the open tab while using the mouse(Bluetooth) When you press LMB on the mouse, it causes a slight shift in the position of the curs… (read more)

There is an issue when trying to close the open tab while using the mouse(Bluetooth) When you press LMB on the mouse, it causes a slight shift in the position of the cursor. This slight shift is interpreted as a gesture and prevents interpretation of pressing (X) symbol. So if I want to close any open tab, I must during LMB press keep mouse almost completely still.

Asked by welchia 2 days ago

When I tried to load my Firefox as I usually use it I get it an error message that says can't connect to the network. How do I fix this? Thank you

When I'm using Foxfire I can't get in because it says that it won't connect to the network I've troubleshooted everything. I've rebooted my Infinity cable and laptop and… (read more)

When I'm using Foxfire I can't get in because it says that it won't connect to the network I've troubleshooted everything. I've rebooted my Infinity cable and

laptop and nothing works.

Asked by elisemarshall333 1 day ago

inbox is unavailable???

Unable to open the folder Inbox on best.one@comcast.net because it is in use by some other operation. Please wait for that operation to finish and then select the folder … (read more)

Unable to open the folder Inbox on best.one@comcast.net because it is in use by some other operation. Please wait for that operation to finish and then select the folder again.

Asked by Dale Muenzler 17 hours ago

TB 115.12.2 lost folders

This AM opened to 115.12.2 - completely different to what on yesterday. I am asked to configure an account with TB. I use my old email address and password. This works bu… (read more)

This AM opened to 115.12.2 - completely different to what on yesterday. I am asked to configure an account with TB. I use my old email address and password. This works but now about a third of my sub boxes containing saved emails are missing. The ones that show up have no messages in them.

After clicking back and forth on the various options I note a line at the bottom of the page saying that emails are being downloaded to the various existing boxes. Eventually they have mail in them BUT only old mail to about 2019.

The questions are - where are the missing boxes/folders and why only some of the mail in the others?


I know where my profile info is on the hard drive. In 115 where do I read the name of the profile file it is using?

Thanks for any help.

Ernie

Asked by chorny952 1 day ago

Last reply by david 1 day ago