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Browser tabs do not reopen at new start of Firefox

After having created a couple of tab groups with some of the numerous tabs that were already open in my browser (Firefox, of course) and then closing and reopening the br… (read more)

After having created a couple of tab groups with some of the numerous tabs that were already open in my browser (Firefox, of course) and then closing and reopening the browser shortly after, no tabs at all reopened even though this is my normal setting for Firefox: open all previous tabs when opening firefox. This setting had always worked before - as it does now with the new tabs. However, all my previous tabs as well as the freshly created groups have vanished. Do you have an explanation and ideally a way of recovering the tabs - or the groups at least? Thank you very much. Kind regards, Kerstin

Asked by ka-emge 3 hours ago

Lost all tabs and history after a crash

We apparently lost power sometime during the night. When I turned on the monitor and opened FF, I got the error message that it had crashed. As my subject line says, I lo… (read more)

We apparently lost power sometime during the night. When I turned on the monitor and opened FF, I got the error message that it had crashed. As my subject line says, I lost all my tabs, the pinned ones (probably about 10) as well as the open ones (probably between 10 and 15). I also lost all my history. I can't use the 'Restore Previous Session' because it doesn't give me that option.

I've restarted Firefox and also rebooted my computer...still nothing happens. It's up to date, version 133.0. But I have no history beyond this morning. Is there any way I can recover those tabs or history?

And in my FF Settings, there's a link at the top that says "Your browser is being managed by your organization". I don't have or belong to an organization. When I click on the link it takes me to another page that says it's "Active" and there's a huge list of "Documentation" that apparently involves a lot of code. Can you please explain what all that means? Thanks so much for any help!

Asked by Honey Wesley 5 months ago

Last reply by jonzn4SUSE 2 months ago

How do I remove "threads" and "grouping of conversations/emails"? I prefer the traditional simple viewing of emails without threads and/or grouping of conversations.

Pls kindly guide me on how to view my emails in the traditional view without "threads" and conversations/emails are shown according to date of receipt instead of "threads… (read more)

Pls kindly guide me on how to view my emails in the traditional view without "threads" and conversations/emails are shown according to date of receipt instead of "threads" or "grouping of conversations". Many thanks.

Asked by Alex Wan 5 months ago

Last reply by user213815874572776100201782415079883066567 5 months ago

  • Solved

Firewall changes required after updating to Firefox v132

After updating to v132 I have noticed a significant increase in the load times for some websites that our users connect to. Using v131.0.3 I usually see < 1 second loa… (read more)

After updating to v132 I have noticed a significant increase in the load times for some websites that our users connect to. Using v131.0.3 I usually see < 1 second load times for the two websites I am monitoring but after upgrading to v132 it is consistently taking 18-19 seconds for the same page. I have tried uninstalling v132 and reverting to v131 and it immediately goes back to the much faster load times. I have also tried installing various v133 releases and I see the same performance issue as for v132.

The environment I am working in is behind a network firewall with relatively restrictive internet access and I am wondering whether there are sites that Firefox is trying to connect to for the new anti-tracking or suspicious activity features (or anything else) that are being blocked and are therefore causing timeouts and retries that are bumping the total load time up.

Can anyone think of anything else I could check or change?

Asked by Steve G NZ 4 months ago

Answered by TyDraniu 4 months ago

  • Archived

Settings to Configure Proxy Access to the internet has been disabled.

Hi, my proxy configuration settings got selected to No proxy and I'm unable to update it to auto proxy/manual proxy configuration settings as you can see in the below ima… (read more)

Hi, my proxy configuration settings got selected to No proxy and I'm unable to update it to auto proxy/manual proxy configuration settings as you can see in the below image, the pop got disabled and unable to select other options.


Steps to replicate 1.open fire fox browser 2.click on settings 3.select general >> Network settings 4.Click on settings

Actual result: unable to edit the proxy configuration settings got selected to no proxy and editing is disabled

Expected result: should allow user to select the below configuration options i. Auto detect proxy settings for this network ii.use system proxy settings iii.Manual proxy configuration

Asked by chaitanya varma 1 year ago

Last reply by cor-el 1 year ago

Firefox.exe shortcut no longer working for some reason

Hi, just tried to access Firefox via an existing PC desktop short cut and it said "The item "firefox.exe that this shortcut refers to has been changed or moved, so this s… (read more)

Hi, just tried to access Firefox via an existing PC desktop short cut and it said "The item "firefox.exe that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. Do you want to delete this shortcut?" Not sure why it's suddenly done this.Should I delete the app via "Add remove" and re-install.

Asked by tonyrea15 3 months ago

Last reply by ventolinmx 3 months ago

  • Archived

Firefox Does Not Fully Render Pages Unless They Are in focus.

Hello, once every morning I start 14 tabbed Internet pages. The pages do not fully render unless they are in focus. Is there an About:Config or other setting where I can … (read more)

Hello, once every morning I start 14 tabbed Internet pages. The pages do not fully render unless they are in focus. Is there an About:Config or other setting where I can get all 14 pages to fully and completely render without getting each one into focus one by one?

This is a very slow process and is annoying over time. I believe there was a time where Firefox would render all tabs/pages without getting each one into focus.

Thanks in Advance.

Asked by Cypherdude 1 year ago

Last reply by zeroknight 1 year ago

Twitch streams not playing

I just installed Firefox on a new PC build and Twitch will load but just gets a spinning circle instead of playing the stream. The streams play fine on other browsers bu… (read more)

I just installed Firefox on a new PC build and Twitch will load but just gets a spinning circle instead of playing the stream. The streams play fine on other browsers but i can't figure out why its lagging so bad/not working on Firefox. I did some digging and tried resetting cache and cookies and switched of recommended settings but nothing seems to work.

Asked by HybridVTEC 1 month ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

  • Archived

disable persistent storage prompt

When browsing a website that uses persistent storage, Firefox pops up a prompt from the URL bar that says "Allow <site> to store data in persistent storage?" How c… (read more)

When browsing a website that uses persistent storage, Firefox pops up a prompt from the URL bar that says "Allow <site> to store data in persistent storage?"

How can I disable the prompt so it never pops up to ask me and automatically blocks everything?

I looked in settings and didn't find anything and didn't see anything in about:config that obviously controls this behaviour either.

I found a screenshot online of the prompt I'm talking about.

Thanks.

Asked by lushlysan 6 months ago

Last reply by lushlysan 6 months ago

  • Archived

Account Disconnected

Every time I try to sign in into my FF account in the browser it fails to connect to sync. I get to the sign-in stage, it already knows my email so I'm prompted to put i… (read more)

Every time I try to sign in into my FF account in the browser it fails to connect to sync.

I get to the sign-in stage, it already knows my email so I'm prompted to put in my password then it sends me an email with code which I put in then I am prompted to put in my 2FA. I get signed in on a separate Mozilla accounts page but when I click on the Account icon in the top right in my browser and sync starts it immediately fails and says "Account Disconnected". I noticed that this started happening after I updated my email/updated Firefox to 131.0 (64-bit) Windows. Not sure if any of it is related.

I have tried various things like:

1. Logging in and out (multiple times) 2. Refreshing Firefox 3. Checking that I am not always using Privacy Mode (I was not) 4. Changing Profiles, changing default profiles 5. Reinstalling Firefox

Nothing solves the problem. I am now unable to see any of my bookmarks or anything from my profile because sync never works. I want to add that this is NOT a problem on Android. The issue happens only on my desktop FF installation.

Asked by LaPalida 7 months ago

Last reply by LaPalida 7 months ago

Firefox lässt sich nicht mehr aufrufen

Hallo zusammen, ich kann meinen Firefox nicht mehr aufrufen, weil er wohl nicht kompatibel mit 133 ist. Es wird empfohlen zu deinstallieren und neu zu installieren. Aber… (read more)

Hallo zusammen,

ich kann meinen Firefox nicht mehr aufrufen, weil er wohl nicht kompatibel mit 133 ist. Es wird empfohlen zu deinstallieren und neu zu installieren. Aber dann sind meine Favoriten, Lesezeichen und Passwörter weg. Ich kann sie nicht sichern, weil ich keinen Zugriff auf die alte Version habe. Wie löse ich das Problem?

Viele Grüße Annette

Hello everyone,

I can no longer access my Firefox because it is probably not compatible with 133 (see screenshot). It is recommended to uninstall and reinstall. But then my favorites, bookmarks and passwords are gone. I can't save them because I don't have access to the old version. How do I solve the problem?

Best regards Annette

Asked by Anna Ree 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Archived

I have a closed caption box in lower left of my screen. How do I turn it off?

How do I turn off the caption box. I can't find it anywhere in my controls. Also scrolling has been affected and works poorly. Is this a virus? I never changed any settin… (read more)

How do I turn off the caption box. I can't find it anywhere in my controls. Also scrolling has been affected and works poorly. Is this a virus? I never changed any settings to enable this intrusion.

Asked by kekdds 6 months ago

Last reply by markwarner22 6 months ago

  • Archived

pop up virus warnings

I went to a local website and ended up getting virus warnings, see photo. I doubt if it's real but I don't know how to get rid of the messages, or scan for the virus? I … (read more)

I went to a local website and ended up getting virus warnings, see photo. I doubt if it's real but I don't know how to get rid of the messages, or scan for the virus? I scanned with the Windows virus protection and the computer came back clean. I can and have turned the computer off and back on, no help.

Thanks

Asked by gsteve498 1 year ago

Last reply by zeroknight 1 year ago

UPS Tracking Numbers Not Working

I ordered something recently with UPS tracking. I noticed that the tracking number always results in "We are unable to complete your tracking request at this time. Please… (read more)

I ordered something recently with UPS tracking. I noticed that the tracking number always results in "We are unable to complete your tracking request at this time. Please try again later" message.

But, if I track it using Incognito mode, or in my Firefox mobile browser, it does work. It also works in the mobile version of Firefox.

I have troubleshooted by restarting Firefox in troubleshooting mode with no luck, thinking it was an extension or something else installed after the fact that was affecting, but it doesn't appear to be that.

Anyone else experiencing this issue?

Version Affected: Firefox v137.0 for Windows.

Asked by luisborba 1 month ago

  • Archived

White line at left edge of the screen.

I'm using Floorp and its working perfectly aside from this one or two pixel thick line of white that completely borders the left side of my screen every time I open the B… (read more)

I'm using Floorp and its working perfectly aside from this one or two pixel thick line of white that completely borders the left side of my screen every time I open the Browser. Is there any way I can fix this?s

Asked by Ben Chelin 8 months ago

Last reply by jonzn4SUSE 8 months ago