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  • Archived

don't have sync and save data option

Trying to sync to Firefox on my desktop and it's not giving me the sync and save data option on my phone. How do I sync the too? I want my passwords to update between bot… (read more)

Trying to sync to Firefox on my desktop and it's not giving me the sync and save data option on my phone. How do I sync the too? I want my passwords to update between both and it doesn't and it's been an ongoing issue.

Asked by beatnostalgia 1 year ago

Last reply by metropical 8 months ago

  • Archived

sync and save data button not on android

When trying to sync Firefox on my phone, the second step is to go to the menu, and tap sync and save data. However there is no button like that on my android version of F… (read more)

When trying to sync Firefox on my phone, the second step is to go to the menu, and tap sync and save data. However there is no button like that on my android version of Firefox.

Asked by G3OBAZZ1 7 months ago

Last reply by dgduston 5 months ago

  • Solved
  • Archived

Sync and save data

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold … (read more)

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold my iPhone over the code. Suggestions appreciated.

Asked by Barry Broughton 9 months ago

Answered by remotesolitude 7 months ago

  • Solved
  • Archived

How do I Sync tag groups, and more, to another computer?

Hi, I have tried to sync between my two computers, but it did not work out well: e.g when I click on ‘show more bookmarks (>>)’ on the right side of the screen (ne… (read more)

Hi,

I have tried to sync between my two computers, but it did not work out well:

e.g when I click on ‘show more bookmarks (>>)’ on the right side of the screen (next to Other Bookmarks) I get - Firefox is not responding and I have to click on

-> Close the program.

If I click on -> Wait for the program to respond - Firefox never responds! And before I click on -> Close the Program - my keyboard input is totally erratic!

This occurs on both computers! - what can I do…..

I have therefor on the computer I want to be on the receiving end:

- deleted: History, Downloads and Tags and All Bookmarks - Cleared browsing data and cookies - Closed all open tabs

And now I am Signed in with Syncing; ON - on both computers again.

But I have not checked any of the check-boxes in ‘Manage sync…’ - ‘Manage what syncs on all your connected devices’ i.e. Bookmarks, Passwords, settings, History, Payment methods, Open tabs, Add-ons

Why is there no check-box tag groups!

What do I have to do on my SOURCE compute and on the DESTINATION computer for - a one way sync of everything?

Best regards, Einar

PS,

After Signing in I was presented with the following, and I chose Not Now

Sync your Firefox experience View your saved passwords, tabs, browsing history and more — across all your devices. Select an option to continue:

- I already have Firefox for mobile Start your sync now if you already have Firefox on your mobile device. 

- I don’t have Firefox for mobile Download Firefox on your mobile device, then start your sync.

Not now

Asked by Einar Flaathe 9 months ago

Answered by Einar Flaathe 9 months ago

  • Archived

Sync and save data?

I'm trying to sync data from my computer to my phone. When I go to the settings, there is NO "sync and save data " option on my phone. So, how then do I sync and sav… (read more)

I'm trying to sync data from my computer to my phone. When I go to the settings, there is NO "sync and save data " option on my phone. So, how then do I sync and save?

Asked by Paul Kossa 9 months ago

Last reply by Paul Kossa 9 months ago

  • Archived

sync to iphone

Sync instructions on desktop browser include: Sync Firefox on your phone or tablet 1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and ta… (read more)

Sync instructions on desktop browser include: Sync Firefox on your phone or tablet 1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and tap Sync and save data 3. Tap Ready to Scan and hold your phone over this code

There is no "Sync and save data" that I can see on menu

Asked by jastateh 8 months ago

Last reply by jonzn4SUSE 8 months ago

  • Solved

Scan QR code in Firefox app

How to make Firefox my default browser on my new computer a Windows 11 computer. I’m to the point where I’ve got a pop-up window, which says sync Firefox on your phone … (read more)

How to make Firefox my default browser on my new computer a Windows 11 computer. I’m to the point where I’ve got a pop-up window, which says sync Firefox on your phone or tablet. I am asked toOpen Firefox on my mobile device. Then Go to the menu and tap sign in. That’s where I am. Now I’m asked to tap “ready to scan” and hold my phone over the code. Unfortunately, my Firefox app does not show a ready to scan option after I get to sign in. Help!!

Asked by aimhigh75 3 months ago

Answered by wirkutskijkarl 3 months ago

  • Archived

WHERE IS THE OPTION TO SYNC AND SAVE DATA

Where tf is the sync and save data button on Firefox Android v 142.0 I am trying to sync with my desktop and there's no option under the menu for sync. The instruction gi… (read more)

Where tf is the sync and save data button on Firefox Android v 142.0

I am trying to sync with my desktop and there's no option under the menu for sync. The instruction given when I try to sync is to click the menu, go to "sync and save data" and scan a qr code. Of course the code doesn't work from my camera like every other qr code in the universe. It has to be scanned in the Firefox app but there's nowhere in the app to do this.

It's not in settings. It's nowhere.

Where is it, I REALLY REALLY NEED TO SYNC so that I have access to my bookmarks on my phone.

This shouldn't be complicated or difficult where is it???????? :( This is ridiculous.

Asked by Lauren Myles 6 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Archived

Sync with iPhone

I am trying to sync my laptop with my iPhone. I am told to open Firefox on the phone, open the menu and go to Synchronise and Save Data. It's not there, nothing remotely … (read more)

I am trying to sync my laptop with my iPhone. I am told to open Firefox on the phone, open the menu and go to Synchronise and Save Data. It's not there, nothing remotely like it on the first page or under Settings. There's no Privacy and Security heading either. So how do I do it?

Asked by derek.peters 10 months ago

Last reply by Paul 9 months ago

Qr code

I want to sign into Firefox on my Android phone. I have Firefox on my iPhone and I’m trying to get a qr code on my iPhone to scan with my Android phone so I can sync from… (read more)

I want to sign into Firefox on my Android phone. I have Firefox on my iPhone and I’m trying to get a qr code on my iPhone to scan with my Android phone so I can sync from my iPhone to my Android phone. How do I do that?

Asked by Kathryn Martin 1 month ago

How to prevent backwards sync between 2 computer, with a large bookmarks file size?

We have a question about bookmarks sync, with specific characteristics, please. We purchased another computer, a laptop, and wish to benefit from the bookmarks sync betwe… (read more)

We have a question about bookmarks sync, with specific characteristics, please.

We purchased another computer, a laptop, and wish to benefit from the bookmarks sync between them. However, we're affraid of a backward syncing situation. How can we make sure we prevent that?

For example, say we worked on the desktop for a week, and then need to use the laptop. What should we do when we turn the laptop on and open ff browser, if we wish to sync from the desktop to the laptop? Do we press the Sync button on the laptop? - or will that force a backward synching from the laptop to the desktop? If that's the case, than how do we sync reliabely? And let's say the day after, from the now-updated-laptop to the desktop? Is the safest way to do it by turning the sync option off, and copying the bookmarkbackup folder from one updated computer to the other?

Also, this may complicate things a bit - We use the browser bookmarks in a non traditional way. It's kind of an archive for us. The .jsonlz4 file size in bookmarkbackups folder is 37MB. We remember reading somewhere before, the server backups stores files up to 10MB. So, question is, does the large size or the bookmarks file will affect the synching process between computers?

Thank you very much! :)

Asked by tef 2 months ago

Last reply by tef 2 months ago

  • Archived

How do I delete all of my browsing sync data?

Hello, I would like to clear all of my sync data from my firefox account. This includes browsing history, passwords, payment methods, extensions, bookmarks, favourites, … (read more)

Hello,

I would like to clear all of my sync data from my firefox account. This includes browsing history, passwords, payment methods, extensions, bookmarks, favourites, themes.

Thank you for your time.

Asked by Xavier Tepeli 7 months ago

Last reply by Vexi 7 months ago

Sync bookmarks

How do I sync bookmarks? The Firefox "Help" says: - "Tap the menu button Tap Sync and save your data." I can tap the menu button (Three dots at top right of the screen). … (read more)

How do I sync bookmarks? The Firefox "Help" says: - "Tap the menu button Tap Sync and save your data."

I can tap the menu button (Three dots at top right of the screen). A menu appears, but there is no "Sync and save your data".

Asked by caerbryn 1 month ago

Last reply by isaac 1 month ago

  • Archived

Synching across several devices

Hello All - Over the years I have saved many bookmarks across several different devices. Therefore the bookmarks vary between devices. Is there any way that I can tidy … (read more)

Hello All -

Over the years I have saved many bookmarks across several different devices. Therefore the bookmarks vary between devices. Is there any way that I can tidy up my bookmarks, deleting many of them, on my main machine and then have all the other devices Synch to that list only?

I have tried deleting ALL the bookmarks on the "subsidiary" devices and then synched them but that didn't work. I think I'm asking whether one device can be made the "master" for all the others to Synch to that one and none of the others.

Hope that's reasonably clear.

Thanks,

Ian.

Asked by Ian 6 months ago

Last reply by jonzn4SUSE 5 months ago

  • Solved
  • Archived

Firefox (PC) and Firefox Browser (Android - version 133.0.3) have bookmarks synchronized, but not sorted according to the "Manage Bookmarks" on the latter

Hi all, There is a bug regarding the "Manage Bookmarks" in Firefox (Android - version 133.0.3). Despite being sorted accordingly on PC and synchronized, the mobile versi… (read more)

Hi all, There is a bug regarding the "Manage Bookmarks" in Firefox (Android - version 133.0.3).

Despite being sorted accordingly on PC and synchronized, the mobile version of Firefox for bookmarks are scrambled (see attached image).

On mobile Firefox, it looked like it was sorted according to the "recently added" bookmarks.


To add on for more details, expected results according to the PC version of "Bookmarks Manager", it should have been displayed this way on Android Firefox:

  • Desktop Bookmarks
  • Folder
  • Link 1
  • Link 2
  • Link 3
  • Link 4
  • Link 5
  • Webtoon
  • Twitter

And so on.

Asked by Sora 1 year ago

Answered by Sora 1 year ago

  • Solved

Still having bookmarks sync problems

Desktop Firefox 142.0.1 (aarch64) iPhone 11, iOS 18.5, Firefox 144.1 (62735) I just reinstalled the desktop which needs the mobile phone's bookmarks. If I wipe the phone … (read more)

Desktop Firefox 142.0.1 (aarch64) iPhone 11, iOS 18.5, Firefox 144.1 (62735)

I just reinstalled the desktop which needs the mobile phone's bookmarks. If I wipe the phone bookmarks, I lose everything. Backup, how on the phone? Sync, how? The Firefox Bookmarks Sync isn't an exact science and a misstep could be catastrophic!

Here's what I'm looking at on the desktop and the phone, attached. 1. Desktop Firefox Bookmarks Sync window show a 3 horizontal lines (hamburger icon) for iOS Firefox settings. 2. Phone Firefox has 3 horizontal dots (meatballs icon) for iOS Firefox 3. Phone Firefox has my Firefox account logged in and a Settings option, but which one (I choose Settings 4. Phone Firefox Settings shows my ACCOUNT and a Sync Now option, but which one (I don't want the phone to Sync and pull no data from the desktop and wipe the phone Bookmarks (no backups)).

Asked by kFirefoxForum 2 months ago

Answered by kFirefoxForum 2 months ago