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  • Solved

Disappearing tags for messages in a folder

I am running Thunderbird 115.9.0 on Lubuntu 23.10. I have 4 IMAP accounts I use. The folder and file is not shared and I am the only account with access to the directory.… (read more)

I am running Thunderbird 115.9.0 on Lubuntu 23.10. I have 4 IMAP accounts I use. The folder and file is not shared and I am the only account with access to the directory.

I use emoji as tags for messages, and have a large number of filter rules defined, nearly all of them Tag a message and set the Junk Status to `Not Junk`. These rules are all set to execute `Manually` or on `Getting New Mail`.

If I select a given inbox folder for a mailbox and select `Tools` > `Run Filters on Folder`, all of the messages are properly tagged, however, after some time (10m?, On new mail receipt?) at least one of my mailboxes will lose all of the tags that were previously set for messages. Manually running the filters will restore the tags, until they disappear again some time later.

I've not seen anything in the Browser Console log (but perhaps I'm not using the right term?) Is there any way I can diagnose or fix this issue? Thanks!

Asked by jr conlin 1 day ago

Answered by jr conlin 55 minutes ago

cannot restore history

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the or… (read more)

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the original browsing window with the multiple open tabs.

Would really appreciate help on this, if possible, as the many multiple tabs contained family history research that will be difficult to impossible to duplicate.

Thank you.

Asked by jengel1600 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Cox email

How do I do this? Cox Communications is divesting itself of Email. Thunderbird is my client for my Cox email. It appears Cox has a data package which I need to import to … (read more)

How do I do this? Cox Communications is divesting itself of Email. Thunderbird is my client for my Cox email. It appears Cox has a data package which I need to import to Thunderbird or Mozilla and i need advice on how to do this? I am at wits-end on this issue, I would like to keep chaz4@ cox.net and ocal9@cox.net or switch them to mozilla.org or at least for a while forward them to chask14@yahoo.com. But if non of these things are possible, I guess I will have to stop using either email address. If you are a Human and not a machine, please send your response to chask14@yahoo.com as chaz4@cox.net may not be working anymore.

Asked by chazxz 1 day ago

Last reply by Matt 23 hours ago

Can I limit how far back in history IMAP will sync

My email is on a gmail server. I've been using POP for a long time. My inbox in gmail has 160,000 emails. They go back to 2005. In Thunderbird I have moved emails from … (read more)

My email is on a gmail server. I've been using POP for a long time. My inbox in gmail has 160,000 emails. They go back to 2005. In Thunderbird I have moved emails from inbox to to various local folders. Right now I only have from 1/1/2022 forward in the Thunderbird inbox.

Let me know of any way of migrating to IMAP

Thanks in advance to any replies

Asked by Jim Thompson 1 day ago

Last reply by david 8 hours ago

  • Solved

Why is my firefox hompage so negative?

Hi, I am aware I can change my homepage and will do so. But I just wanted to share how terrible the firefox homepage is. I am just shown an array of negative stories as … (read more)

Hi,

I am aware I can change my homepage and will do so. But I just wanted to share how terrible the firefox homepage is. I am just shown an array of negative stories as soon as I open mozilla firefox.

Asked by Joshua Daly 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

unable to update Firefox browser

I have windows 11 and the firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "failed to update". I've uninstalled an… (read more)

I have windows 11 and the firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Asked by rpm3110 1 day ago

Firefox security

I used Malwarebyte scan to check for my digital footprint and it showed Firefox , spotify and another program , it also identified one password that was out there ! … (read more)

I used Malwarebyte scan to check for my digital footprint and it showed Firefox , spotify and another program , it also identified one password that was out there ! Does this mean that Firefox on my PC/Phone is insecure ? or are they trying to get me to use their software ?

Asked by gledhill199 1 day ago

Accces to the browser

I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to… (read more)

I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to help?

John Winn

Asked by John Winn 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

tapping noise while using Firefox

I am using Firefox on Mac - I usually minimize instead of closing - It has started making a TAPPING NOISE I thought it was my computer - but It now has happened to 3 di… (read more)

I am using Firefox on Mac - I usually minimize instead of closing - It has started making a TAPPING NOISE I thought it was my computer - but It now has happened to 3 different computers and one is brand new - T T T T TTT , I have narrowed it down to Firefox, when I minimize it will do it, then opened and it stopped and min. then start, repeeat - now it does the TTTTT all the time with it open or minimized. What is going on?

Asked by zadiemay 1 day ago

Vanishing Menu

'Vanishing Menu BarBar' Mac OS system is set to NEVER hide menu Bar, yet both Thunderbird and Firefox hide the menu bar, they are the only applications I have that do thi… (read more)

'Vanishing Menu BarBar' Mac OS system is set to NEVER hide menu Bar, yet both Thunderbird and Firefox hide the menu bar, they are the only applications I have that do this. the posted solutions DO NOT EXIST in Mac OS 14.4.1. The posted solution says to customize and then go to a menubar drop down, but in both apps there is NO such menu item. There is a menu item for the tool bar, which I have ON, but not for the menubar. So what gives?

Asked by sjallyn 1 day ago

Invisible emails

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, a… (read more)

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, and by moving them from the search results to another folder, and then re-searching and moving them back, caused most of them to appear. But not all - I still have a message count of 20, but only 19 listed, see photo 1. Photo 2 shows the hidden email (from Barry Chandler). So the email is there, it's just not visible!

Asked by paul549 1 day ago

Last reply by paul549 12 hours ago

Log in attempts go to phishing sites

All of a sudden two of my aol accounts won't sign in. I get a browser screen that looks like an aol sign in window and says to enter my aol log in credentials, but the UR… (read more)

All of a sudden two of my aol accounts won't sign in. I get a browser screen that looks like an aol sign in window and says to enter my aol log in credentials, but the URL is something else. Clearly bogus stuff, and surely attempts at phishing credentials. One other aol account still seems to log in just fine.

Asked by anntms 1 day ago

Last reply by anntms 12 hours ago

forwarding an email

when I try to forward an email I get an error message saying sending of message failed. Mail server responded: message detected as spam(1712840036-454138)

Asked by Dave 1 day ago

Last reply by Matt 22 hours ago